BB Torch :: Button Panel Fell Off - Warranty?

Feb 22, 2011

the panel of buttons on the front (with the answer key etc on) has fallen off?I took it back to my provider but they say they can't fix it under warranty as they said it's 'physical damage' It just fell off!! The sticky pad holding it onto the phone just isn't that sticky.Under the blackberry warranty terms it states "...that the BlackBerry Hardware will be free from defects in workmanship and materials" sureley this is covered as it's a defect in the materials?

View 5 Replies


BB Torch :: Front Panel Fell Off?

Dec 13, 2011

I got my blackberry torch a while ago and about a month later the front panel (calling buttons and back buttons) fell off. i was just using the buttons and they come loose a few days later they fell off. i could not at this time send the phone off to be repaired but i am now trying to and they are saying it will cost me a lot of money although my phone is under warranty?

View 2 Replies View Related

BB Torch :: Front Panel Bottom Button Lights Staying On

Feb 25, 2012

I'm having an issue with my new Torch 9810 where the 4 front control keys remain illuminated after the touch screen dims out (phone answer key, blackberry key, return key, end call key). The only way to fix it temporarily is doing a battery pull but after about an hour it happens again. Really drains the battery down fast. I've gone as far as deleting all the installed apps, checked for updates etc but still ongoing. Phone is only 2 months old. Please help. ThxTorch 9810O.S 7.0 bundle 1328 (v7.0.0.254)Rogers wireless

View 4 Replies View Related

IPhone :: Vibrate / Silent Button Fell Off

Mar 19, 2010

so my friends iphone button for the silent/ringer popped off, his iphone 3g is over a year old and the button looked like it fell off, he can use his fingernail to move it up and down but thats really digging ur nail in, its like the cap popped off or something, think we can take it back to apple to get it fixed?

View 4 Replies View Related

Motorola Photon 4G :: Top Of Power Button Fell Off

Oct 3, 2011

Problem with the top of the power button falling off? I've had the phone almost 2 months and the top of the power button fell off. Looks like bad glue. Still works, but it's hard to push it now.

View 5 Replies View Related

IPhone :: Lock Button Stuck, Not Sure If Still Under Warranty

Apr 18, 2012

I bought my iphone 4S on March 17th, 2012. Today (April 18th) I noticed that the lock button isn't working and unfortunately I did not buy the apple care plan or any type of insurance on it. Is there anything I can do to get the issue fixed? The nearest genious bar is two hours away and I don't want to drive all the way over there just so they can tell me that they can't do anything about it.

iPhone 4S

View 1 Replies View Related

Sony Ericsson :: Zylo Front Panel Button Lights

Nov 19, 2010

I have a real problem at sliding when I slide down the buttons are enlighted(the control ones : up, down, left, right, answer, hang up and the other two ) , BUT when i slide up they are not anymore I also tried to see in the dark how do i manage to use the cellphone and it does't work quite well I hope you can find something that will help me I also have to tell that I updated the cellphone once to the final update and I also master reseted it.
I added two pictures that I think would help you understand the problem. I hope you will find a solution that will work for this. I surely don't want to wait 2 weeks before it comes out from the service for it because this minor problem.

View 2 Replies View Related

Galaxy S6 :: Mobile Data Button In Notification Panel Suddenly Disappeared

Jun 14, 2015

I just updated my galaxy s6 via OTA software update this early afternoon. I just realised that my mobile data icon/button in the notification panel suddenly disappeared after updating to the new software update.

Below are attached images of the screenshot of my firmware and notification panel.

Attached Thumbnails ....

View 1 Replies View Related

BB Torch :: 9810 Washer Type Ring Fell Off

Dec 5, 2012

a little gold colored ring just fell from between the screen and keyboard when I pushed it open..where does it come from? Can I reinstall it inside? Is it needed for something?

View 2 Replies View Related

Xperia Z2 :: In-call Button Press - Notification Panel Open With Different Options Activated / Deactivated

Jul 17, 2014

I had this problem previously and was waiting for Lollipop thinking it will get solved, but it looks like I might have a faulty proximity sensor. When I'm in a call, sometimes I hear the sound of pressing a button, and when I take the phone away from my ear to check what happened, I keep finding the Notification Panel open with different options activated / deactivated. Sometimes I find it directly in Settings, in Battery Usage, in Date/Time, I think it depends on which option is pressed in the Notification Panel.

View 4 Replies View Related

BB Torch :: Scroll Panel Not Working?

Mar 30, 2012

For some reason ( I don't know what happened to it) my torch 9800 the scroll panel isn't working. The mouse still scrolls but it won't click on anything. Also the call, hang up, menu button and the back buttons aren't working either. The lights for them are burnt out as well. But there is no water damage I am aware of. (my warentee is out too). The touch screen still works too.

View 1 Replies View Related

BB Torch :: Get The Icons For Downloads Back To The Panel?

Apr 27, 2012

I have mistakenly cleared the download panel on my Torch 9860. How do I get the icons for my downloads back to the panel?

View 8 Replies View Related

BB Torch :: 9800 Touch Panel Below Screen Always Lit

Oct 16, 2011

I brought BB torch last month all is working fine but the touch panel below the screen is always lit despite the screen is it normal? or is there anything to turn it off?

View 2 Replies View Related

BB Torch :: 9860 Get The Icons For Downloads Back To The Panel?

Jan 29, 2012

I have mistakenly cleared the download panel on my Torch 9860. How do I get the icons for my downloads back to the panel?

View 4 Replies View Related

BB Torch :: Downloads Panel Went Blank When Moving Icon To Media Folder

Apr 14, 2011

I was attempting to move an icon on my Downloads panel to my media folder, and I highlighted it and pressed the menu button, when the entire panel suddenly went blank.

View 6 Replies View Related

BB Torch :: 9850 Back Button And Menu Button Unresponsive

Oct 23, 2011

I have upgraded from a Curve to a Torch 9850. I have had the new phone for nearly 3 weeks and noticed that occasionally the back button and menu button would not work. In the beginning it was once or twice a day but this weekend it has been an all day event. The phone is fairly useless like this. It occurs with all applications as well as text and BB messenger.

View 2 Replies View Related

BB Bold :: Y Key On 9930 Fell Off?

Nov 9, 2011

where I can get a replacement key? I called RIm and they don't sell them and verizon wants to give me a new phone and I dont' want another phone.

View 7 Replies View Related

BB Bold :: Key Fell Off After Only 46 Days Of Use

Oct 18, 2011

Now I am told I have to use my insurance and pay the deductible.The warranty is void because the key fell off? And what do I do six weeks from now if another key falls off? And six weeks after that?

View 1 Replies View Related

Motorola Droid 2 :: F Key Fell Off?

Jul 21, 2011

For whatever reason they're saying my phone is out of warranty, when the droid 2 hasn't been out a full year yet.

View 6 Replies View Related

BB Torch :: Torch Volume Down Button Isn't Working?

Jul 19, 2011

I think my title says it all, I've tried battery pulls and nothing helped. Is this just a hardware problem? Do I just need to return is or is there anything else I could try?

View 1 Replies View Related

BB Bold 9000 :: Shift Key Fell Out

Jun 23, 2010

Shift key fell out & gone missing, phone 7 weeks old

View 4 Replies View Related

IPhone :: Screen Off, After It Fell In Water?

Jun 1, 2012

Screen wont turn on for iphone 4s, after it fall in water. Kept under bulb for 1 day, but now the display is just off. I can make calls to the phone and it rings, but no display.

iPhone 4S, iOS 5

View 4 Replies View Related

IPhone :: Fell In Water And Will Not Turn On

Jun 20, 2012

How do i fix my iphone if it fell in water and will not turn on? and will apple replace it or not?

iPhone 4S

View 2 Replies View Related

IPhone :: 4 Fell And Doesn't Turn On

Jun 25, 2012

My cousin dropped the phone in front of me while make a phone call. The phone fell on a grass and doens't turn on. I've tried hard reset etc but still doesn't turn on. I then plugged it to the mains and the phone turned on. Its not detecting the battery, service provider, wifi and Bluetooth. Seems like some problem with communication system. When I take the main adaptor off, the phone switchs off. I need my phone bad as all the contacts, phone calls but scared it will take so long to get it replace or serviced.The phone doens't look like its water damaged, something else is wrong with it.

iPhone 4, iOS 5.0.1, 32 GB

View 3 Replies View Related

BlackBerry :: 9360 Fell And Turn Off?

Jan 14, 2012

it fell in the toilet face down, was only in there for like 30 seconds. none of the stickers are damaged they're still white. when i took the phone out it didnt have much water init. i took the battery sim and memory card out over night and it still wont turn on. instead of a red light its turned blue and flashes. i tried charging it and plugging it into my laptop it wont charge either. the screen has got like white lines but if you touch or warm the screen they go. what do i do? its a brand new phone aswell im not on contract so i cant easily get it replaced.

View 5 Replies View Related

BB Bold :: 9900 Left Shift Key Fell Off?

Nov 8, 2011

have a problem with the bottom left shift key falling out?Not a scratch on it, never been dropped.They (The Source & Bell Canada ) want to send it away to be "fixed: I cannot be without my phone!!Bell and RIM should just replace it.

View 3 Replies View Related

BB Bold :: 9900 Letter Fell Off Of Keyboard?

May 15, 2012

when I pulled my 9900 out of my pocket, I saw that the letter P had fallen off of my keyboard and into my pocket. No idea how that happened, especially since my phone is in top shape. I called T-Mobile to see if my phone was under warranty (I bought it the first day it was available in California, which was on August 31st, 2011) and if there was anything that could be done. They directed me to call RIM about the issue. I called RIM this morning and was told by the representative that the warranty is at T-Mobile's discretion and that I'd basically have to hash this issue out with them. So I just got off of the phone with T-Mobile, again, and was told that the button falling off wasn't a "known issue with this device," therefore the warranty was void and my only option was to buy a new phone. This is terrible, a $600 phone and within less than a year my button falls off. The sad thing about it is, I also own the 9700 Curve and I had this same issue happen, except it took more than a year before the letter P fell off of that one.

View 1 Replies View Related

BB Curve :: White Screen After Phone Fell

Mar 19, 2012

my bb curve 8520 was perfectly fine untill 1 day it fell from a table and the screen went white. I can still make calls by dialin the numbers manually/or using voice command.. i think the screens connection came loose..... does any1 think anything else might be wrong with it? i dont have a bb service place in Dhaka.....can normal cell phone

View 2 Replies View Related

IPhone :: 4 Fell Into Water And Stopped Working?

Mar 15, 2012

my iphone dropped in water and stopped working. It is only a few months old, will apple replace it for me as it is still within the one year warranty?

iPhone 4

View 4 Replies View Related

IPhone :: My 4gs Fell Into The Interstices Of Elevator On 8th Floor.

May 20, 2012

My iphon4 fell from the height of about 20~30m and hit the back cover against concrete... The battery was bumped out and the back cover cracks... But the screen was actually intact!!!

I had someone familiar with iphone help me change the battery and back cover. It can normally work...!!!! What a miracle. The quality of iphone is really out of my expectation.


After falling from 8th floor.

Look at the screen....

After changing the battery and back cover.

iPhone 4

View 5 Replies View Related

BB Curve :: 9360 Charge Port Fell Out?

Nov 18, 2012

Phone still under 1 yr warranty, Bell store was less than accomodating when asked to fix or replace.

View 2 Replies View Related

Copyrights 2005-15, All rights reserved