BB Torch :: Scroll Panel Not Working?
Mar 30, 2012
For some reason ( I don't know what happened to it) my torch 9800 the scroll panel isn't working. The mouse still scrolls but it won't click on anything. Also the call, hang up, menu button and the back buttons aren't working either. The lights for them are burnt out as well. But there is no water damage I am aware of. (my warentee is out too). The touch screen still works too.
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Jul 6, 2015
It's really annoying how my phone somehow can't view the notification panel where to turn off WiFi and Bluetooth on the lock screen. The Galaxy s4 and the Galaxy s6 and some other Galaxy s5 has it but why doesn't my phone have it? Because I have sprint? I can't scroll down from the top of the lock screen, nothing happens.
Here is a video: [URL] ....
How I can't scroll down on the lock screen to see notification panel?
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Dec 13, 2011
I got my blackberry torch a while ago and about a month later the front panel (calling buttons and back buttons) fell off. i was just using the buttons and they come loose a few days later they fell off. i could not at this time send the phone off to be repaired but i am now trying to and they are saying it will cost me a lot of money although my phone is under warranty?
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Feb 7, 2010
My N85 seems to be still working however the cover navigation panel and buttons are not working. I can not press any button to answer. Basically all I can use is the Keypad. Is there something I can do to try to reset the phone or I have to get it sent to to get fixed?
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Feb 22, 2011
the panel of buttons on the front (with the answer key etc on) has fallen off?I took it back to my provider but they say they can't fix it under warranty as they said it's 'physical damage' It just fell off!! The sticky pad holding it onto the phone just isn't that sticky.Under the blackberry warranty terms it states "...that the BlackBerry Hardware will be free from defects in workmanship and materials" sureley this is covered as it's a defect in the materials?
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Apr 27, 2012
I have mistakenly cleared the download panel on my Torch 9860. How do I get the icons for my downloads back to the panel?
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Oct 16, 2011
I brought BB torch last month all is working fine but the touch panel below the screen is always lit despite the screen is off..is it normal? or is there anything to turn it off?
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Jun 15, 2014
What I did but when I swipe the status bar down nothing happens and if I hit the button on the left bottom side near the home button to close open tasks, it doesn't work either. I restarted the phone and shut it off for a few minutes, neither worked. What did I do and how do I fix it?
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Jan 29, 2012
I have mistakenly cleared the download panel on my Torch 9860. How do I get the icons for my downloads back to the panel?
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Apr 10, 2012
Left hand Side of iphone4 Touch panel is not working.
Specifically, i would say if we devide iphone4 screen into 4 verticle column, Left most column is the area where i am having issue to type and touch
Info:
iPhone 4, Touch Panel issue
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Feb 25, 2012
I'm having an issue with my new Torch 9810 where the 4 front control keys remain illuminated after the touch screen dims out (phone answer key, blackberry key, return key, end call key). The only way to fix it temporarily is doing a battery pull but after about an hour it happens again. Really drains the battery down fast. I've gone as far as deleting all the installed apps, checked for updates etc but still ongoing. Phone is only 2 months old. Please help. ThxTorch 9810O.S 7.0 bundle 1328 (v7.0.0.254)Rogers wireless
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Apr 14, 2011
I was attempting to move an icon on my Downloads panel to my media folder, and I highlighted it and pressed the menu button, when the entire panel suddenly went blank.
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Oct 24, 2011
I have a curve 9300 and the scroll pad ins't wroking I've tried everything but it just wont work.. what can I do
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Jul 27, 2012
The screen of my Blackberry torch does not want to scroll up or down. cannot go further than that what is seen on the screen?
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Feb 16, 2012
I have had my curve 8530 for about a year and a half. I do quite a bit of texting and bbm'ing. Last night I was able to scroll over my icons but when I stopped at the "contact" icon and pressed it (to look up a contact), my phone froze. It seems to work on the other icons (ie. bbm, calendar, websearch, email etc) only the adress book seems to freeze my mouse. Each time it happens I have to turn the entire phone off and re-boot. It has happened at least 3 times today already!! Is there some solution I can use to maybe clean the mouse?
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May 12, 2011
My scroll pad on by blackberry curve 8900 3g is keeps stopping working for long periods of time, i have obivously tried rebotting the device by taking out the battery when when ON and it has worked a couple of times but then it freezes again. The phone is only a couple of months old
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Nov 21, 2011
My scroll function does not work and I have to do everything via touchscreen. This is the 3rd blackberry I've had the same problem with.
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Mar 12, 2010
The scroll button on my Blackberry will not work scrolling up. Will work scrolling left right and down. Can it be fixed.
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Nov 11, 2012
My scroll on my blackberry 9300 has stopped working and has been like this for 3 or 4 days now.When ever i used to be outside my scroll anyway was very bad reacting to the wind!
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Nov 9, 2012
however, RIM is not taking responsibility for fixing it. Yet another company willing to take my money for a product that they are unwilling to back. I have tried every suggestion posted to rectify the scroll issue. None of them work. I would like to get the name of the person at RIM to whom I can write a letter.
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Jul 9, 2011
I have a Blackberry Bold and the scroll pad stopped working out of the blue. I took out the battery and put it back in, but it still didn't work. It randomly started working again for about 5 minutes, then stopped again.
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Apr 17, 2012
My rollerball has stopped working and now cannot scroll through any of my applications...
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May 28, 2010
I have had my bold 9000 since it was released and lately the scroll ball has been a pain it wont let me scroll down. I`ve cleaned it with alcohol also put the phone on its face on a flat surface rolled it around it that way. any other ideas?
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Sep 20, 2011
I am currently having an issue, a rather irritating one, with my Torch 9810. With some text message conversations, I can`t scroll up through previous messages sent, whereas in some conversations I can move freely through days worth of messaging.
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Jul 11, 2012
my scroll wheel wont work for clicking and my phone and end call button wont works really getting sick of getting this phone fixed.
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Oct 20, 2012
Latlely the scroll ball (not sure of the proper name for it) doesn't work all the time and, the text has been very slow. I have rebooted the device by taking the battery out.
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Jan 29, 2011
My scroll button doesn't appear to be working properly. Everytime I try and scroll up it goes down and sometimes it doesn't work at all and seems to be stuck.
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May 11, 2012
The trackpad on my BlackBerry Curve 9300 has not worked for about 12 hours. I can't scroll or select anything with it. I tried placing a piece of tape over it but no luck.
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Nov 14, 2011
My blackberry is only 5 months old and things are already happening to it, it first was the scroll button it was not working at all so I tired taking out the battery for 5 mins but still nothing, now all it does is itself switches on and off and it tells me to insert my sim card when my sim card is inserted I would like 2 know what to do?
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Oct 5, 2012
My BlackBerry Bold 9700's scroll button isn't working properly. I have taken the battery out, and that didn't help. The film on my scroll button has peeled off partially - I'm not sure if that has anything to do with it not working properly. The scroll button does respond to my touch, but barely. It responds much better if I have a napkin or a piece of material over my finger. What could the issue be?
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Oct 29, 2011
I have just recieved my new 9860 and have a recurring problem throughout the phone. The easiest example is when you use apps like facebook for the first time, you see a terms and conditions pop up. At the bottom of this popup is a small blue arrow to indicate there is more to read if you scroll down. I can't scroll down... the cursor just goes off screen.
This problem is persistant throughout the phone in the blackberry side menu, the home page and on web pages. Basically I cannot scroll anything that requires scrolling to view more. The cursor just dissappears off the screen.
I have tried removing the battery (whilst turned on) to no avail. I have tried adjusting fonts (another list that will not scroll) and Orange tech support were unable to help.
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