BB Storm :: Some Letters On Keypad Are Not Working (Stuck)
Aug 6, 2011
When I want to type message some letter on keypad are not work, it stuck! I cannot type R, K,I and F, when I turning to opposite rotation different letter are not working : Z, E, W,X,S. T, P and the funny thing that when I type S keypad automatic split to D, space bar to V?
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Apr 25, 2011
So here is my problem: My numerical keypad is not working. When I push a number nothing happens. The 0 works and when I hold down the 1 it goes to voicemail. When it goes to voicemail though, where the numbers should be there are letters. If I have someone in my contacts, I can call them but I cannot dial their number. Everything else on the phone works. Email, SMS and Browser all work. It is only the most basic function that will not work. I called Verizon and they helped me do restore and then an update but that didn't help. I went to the Verizon store and they said that all they can do is a clean wipe and restore, the same thing I did over the phone. I then took it to Cell Phone Repair (CPR). They said they have never seen it. And if they have never seen it, then it must be really screwed up.
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Jul 19, 2011
I picked up my phone three days ago to find it had turned itself off, it had only been in my bag and then next to me on the floor. I turned it on to find that it turned on in safe mode. I took out the battery to reboot it in normal mode, and from then on none of the keypad buttons work. It is also still in safe mode. The touchscreen does work, but nothing else. I have taken out the battery multiple times to try and fix it but it doesn't work.
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Sep 24, 2012
Some of my keypad keys have stopped working, the letters "a q e r o u" have stopped responding.
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May 7, 2012
The numbers on the keypad have more than one letter assigned to them. How do you enter letters when dialling so that first of all they are recognised as letters rather than the number and secondly how do you distinguish which letter you are entering out of the 3/4 letters assigned to each number ?
Info:
Mac Pro, Mac OS X (10.6.8), Quad-Core Intel Xeon
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Sep 2, 2014
When messaging the letters k , i and m will not work on my keypad.?
Info:
iPhone 5
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Sep 9, 2014
My iphone 5c is about 9 months old and this morning I needed to respond to a text and the keypad appeared but no letters showing when in portrait but show in landscape orientation. The numbers appear ok.Â
I've switched it off and on again but it is still the same.
Info:
iPhone 5c, iOS 7.1.1
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Mar 25, 2015
Samsung s5 keypad letters and numbers turn into white squares/rectangles and doesnt go away until restarted. I could show a screenshot but theres no upload here.. My phone is 3 weeks old and this happened atlest 2 times already..
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Mar 31, 2012
my apple i phone 3 g was working fine no problems then it changed to giant letters and icons by itself, I was asleep when I got a text from my friend, everything was huge.I couldnt use the keyboard it was too big for the screen, I tried to change the font setting but could barely see it but did see it was still in the mimimun size font. I tried turning it off and back on, tried rebooting and its fully charged.
Info:
iPhone 3G
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Apr 28, 2011
My keyboard either freezes or repeats letters and its making it almost impossible to use.
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Dec 4, 2014
My screen is stuck in zoom mode. So, my screen is so big that I can not do anything on it. I have tried to reboot and it comes back to the same size. It is so big that I can't log in.Â
Info:
iPhone 5s
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Jul 21, 2010
Is there a way to disable the way the Storm 2 deletes letters or words, that slider bar thingy's a lot of crap & takes ages to do.When typing a word if before sending you notice a typo then to back & fix it is a pain in the ***
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Apr 11, 2011
The 9500 BB Storm has given me problems from day one. the touch screen was very slow in responding as well as now differnent sections of the touch screen is not responding to the touch. I had to turn the phone to differnt angles to type one sentence and now I cannot even get the number 0 to work. How do I get a replacement? the unit was purchase in Nov 2010 in USA and am a resident of Sri Lanka.
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Mar 16, 2011
How to turn off the click sound of the keypad?
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Jun 7, 2012
My bb storm 9500 keypad is not functioning everytime when i put my phone inside my jeans/any pants pocket.this has cause me a lot of trouble since the only place i can put and bring my bb everywhere do go is by placing it inside my pants pocket. everytime when i pull out my bb from my pants pocket the keypad is not functioning well.when i tried to press 'a' or any other letters it wont working since the keypad will automatically press other letters.
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May 7, 2011
I have a blackberry storm I went to sent a text today and it won't let me. the keyboard appears but when I push on a letter it won't type it. Everything else is working. Did I deactivate something.?
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Feb 4, 2010
My storm keypad will not switch when i trurn it sideways to text or send email but they will on any instant messenger or the internet and this just start happinin i dont know what to do i can get used to textin with the blackberry upwards but i really want to you the actually keypad when turned sideways
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Mar 19, 2010
I have recently updated to the new OS via desktop manager. Shortly afterwards i have noticed missing calls and messages. The vibrate alert works & the light flashes but no sounds. I have expeirienced a similar but different issue on the last update, where all ringtones and sounds were ereased from the phone, resolution was go back to previous update and re apply update.
After a number of battery out reboots i have unfortunately not had success in correcting the fault. I note that the keypad tones are also gone when attempting to make a call. I have tried playing audio files and have no sound unless i switch to speakerphone, have considered that perhaps the speaker has failed or the issue has disabled the main speaker, guessing the ringer would use this...the phone works fine i.e the speaker next to ear works o.k but no evidence of any audio from the one on the back. In my few hours of exploring and proding the device i have discovered that the mute button seems to not do anything...
Can anyone offer some guidance or suggest a solution. I have trawled the forum a bit and found similar but not same descriptions, have explored all suggestions but have come up short
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Jan 7, 2010
When checking voicemail, after the prompt to enter the passcode the first row of numbers are missing from one of my users new Storm2. When contacting the service provider (Verizon) the support person there said that she had swapped out a persons phone 4 times with the same result.
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Jan 4, 2010
New user here. I am on my second Verizon Storm2 (in one month) with same issue. After dialing Verizon *611 or when calling voicemail, the number keypad is disabled and the numbers are gone or moved to different locations so I can not enter PIN. I am sure it is a software issue. Tried a hard reset with no luck. VZ authorized retailer believes he can fix this problem by wiping clean and reinstalling one app at a time. Has anyone else had same problem and any luck with a fix?
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Jan 17, 2012
While trying to update the software on my BB Storm 9550 through the desktop software on my pc, the process got stuck at "Loading module "net_rim_bluetooth.cod". I waited for hours until finally choosing to disconnect... My device tried to reboot and then ended on a white screen with the message "Reload Software:07I have gone through this 3 times now today, I tried a force detect process without the battery but it always gets stuck at the loading modules process. I know I need to get the OS loaded back in now because I think my phone is now wiped out, but I don't know what to do...
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Jun 3, 2010
My browser and email stopped working about 3 days ago and I spent almost a whole day on the phone with support, no help. They had me do everything including delete all my service books and now there is nothing in the host routing table. They finally said, we cant help. My phone is stuck on lower case edge and I cant get data.
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Mar 10, 2010
I am having trouble trying to use the Voice Dialing feature on my phone.It used to work fine, but now any time I try to access the Voice Dialing, it goes to to the Voice Dialing screen, and it starts Initializing/syncing, but it just backs out back to the main screen.I've tried using convenience keys and the touch screen to access Voice Dialing.Nothing works.
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May 8, 2012
I have a blackberry 8520, i have used it for about a year and there are problem in the same.Keypad is not working , wrong key press happening. Given to repair at blackberry service center after n number of follow ups got a reply that the mother board is damaged as it has been exposed to water. Absolutely non sence RCA done by Blackberry team.
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Jun 19, 2011
My keyboard is working fine just but letter S not work.
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Sep 14, 2012
my BB's (bold 9650) keyboard is locked; have performed multiple resets (removed battery, waited a period of time, replaced battery and restarted) but keypad appears to not work.Have tried to install updated OS on phone via BB desktop but unable to do to phone being locked - can't unlock because not able to .
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Apr 3, 2011
my blackberry 8520 is still facing problems with the keyboard, it is gettin rather annoyin and i would relli like to get it sorted, some of my keys have stopped working and i do not know why, i hvae tried everythin to try and make them work but nothing is working, i have even taken out the battery while the phone is will ON and it still wont work
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Aug 27, 2012
I got a bit of water in my phone a few days ago and since some buttons on my keypad haven't been working. The following button's haven't been working: Y, U, H, J, B, N
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Jul 17, 2012
My phone is turning on but the keypad is not working.. my phone is still under warrenty but i dont have my receipt with me.. what do i do?
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Jun 17, 2012
My phone was working fine and then I woke up to not being able to use the track pad and keyboard. It was stuck on password sign in and when I plugged the phone in woke automatically go to bedside mode.
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Jan 15, 2012
my keypad has stopped working on my torch 9800 and need a phone number for customer services.
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