When I try to setup and email account for our company on BIS I get Email Address Domain cannot be found. The domain is arsnet.com I have other users who use pop3/imap with outlook with no problems. Does anyone know what the BIS looks for to validate a domain. Does it need some special DNS entry or something.
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My boss is having trouble recieving e-mails on his BlackBerry Bold 9000. He has had the phone for about eight months and has experienced no problems until last Friday. He stopped recieving mail on his phone out of the blue, so he took the unit to his local AT&T store and they said it was a problem with the domain.
We reset his e-mail password and he is now recieving the following error message when we try to register the account with BlackBerry Internet Service using the AT&T setup page:
Email address domain not found: I have done some research on the web and these forums trying to find people experiencing the same problem. Based on that, I've done an MX lookup, a DNS lookup, etc. and encountered no problems with the domain. It is an established address that has been in use for more than two years. The domain is [URL]
I have tried entering the specific address of the mail server under Advanced Setup, but to no avail. We have three other employees currently recieving mail on their BlackBerry devices using the same domain and nobody else is experiencing problems.
I also tried creating a new e-mail address on the domain and synching that one, but I just recieved the same message.
I am unable to add an e-mail account to my bis account.
The error message I get back is
The email address domain cannot be found. I setup the mail host myself and I can send/receive e-mail just fine in outlook. The domain is tmconcepts.ca . I think it might be a dns issue but I am not sure.
I am a very new purchaser of this Blackberry. Most things seem to be working just fine. I have successfully set up my AOL email address so I am receiving AOL emails on the Blackberry. I also have my own domain name for use on my PC. I have tried adding that email address to the Blackberry but it is being rejected.
View 4 Replies View RelatedMy email [URL] and [URL] can't be setup in BIS due to the Blackberry can't recognize my email domain. I check my domains, mx, dns, etc, and there is no issue at all.
View 6 Replies View RelatedWhat is the Microsoft exchange server address and Domain name for roadsync? trying to set it up months now but to no avail.
View 3 Replies View RelatedI have a Galaxy S6 and every time I try to open a link in an email I get a "Application not Found" message.
What I may have disabled to cause this problem?
How can I add an email with a special domain Such as [URL] in Bold 9780
View 5 Replies View RelatedI've spent some time researching this but if you know of a thread please point me. basically researching it made my head spin.I have my own domain. Its hosted at register.com. I use their email client. Its web based and supports real IMAP commands so I use Mozilla email client on my laptop since Outlook SUCKS *** at IMAP. (sorry venting) So me experience with blackberry is that unless you use a BIS server A) you suck batteries and B) it slows the ***** out of your BB.Can someone give me some advice? Im on cricket and BB is new to them. Im not sure if I can move my domain to them. Im afraid to even call them as my blood pressure will skyrocket their support is horrible. but I do enjoy the pricepoint/value of cricket as Im unemployed right now and for $60 a month I can enjoy unlimited everything with BB service $40 without BB. which is what I have now. So what to do when you have your own domain and want the BB to operate well?
View 11 Replies View RelatedWhen I set up an new e-mail address I am getting the error "an error occurred during e-mail account validation" This is a new problem for me as I have 3 BBs on 3 carriers using e-mails off my domain - I even deleted an e-mail account on my BB that worked but when I reinstalled it using the same settings it had (when it worked) I get the above error?
View 1 Replies View RelatedI keep getting this msg when entering my primary email address in the email address field in forms from websites I am logged into with my primary email address, so it is valid. When I type in my Gmail email address it works fine. Never had this problem with my S3. Is it because I am logged into my Google acct on my phone and if so how do i turn that off?
View 4 Replies View Relatedi'm using encrypted email time to time on my PC using outlook 2012 and a smartcard.... fine my iphone is set up with this exchange account... fine I was not able to read encryted email (normal!) untill i've exported my certificate to the iphone good but now:when the certificate is active: i cannot distinguish encrypted email from non-encrypted ones; and if I forward these encrypte email, there are not crypted anymore...so if I activate s/mime in the exchange account on ios, then all my email all encrypted.... how can I toggle easily between encrypted and encrypted ? as I can do it easily on my PC outool?
Info:
iPhone 4 (8GB), iOS 5.1.1
I have a Blackberry Torch on Vodafone UK which I've been using for several months very happily. I had set up two email addresses - a hotmail.com account and an email account with my own domain name (name@namesurname.co.uk). Up until this morning they were working just fine.
This morning I noticed that a lot of emails were coming into Outlook on my PC but not coming to my handset. I sent test messages from my handset and they never arrived in Outlook. So I resent the service books, got the usual "set up successful" message, but still nothing. I did a hard reset, but no change.I logged in to Vodafone's BIS site and removed the mydomain email account, as in the past when I have had problems removing it and re-adding it seemed to fix it. However, now I can't put it back on! Even when I add the additional data via the website I get the following message:
An error occurred during email account validation. I tried the same process via the handset and get a similar error message:Invalid email address or password. Verify your email address and password. If the error persists, contact namesurname.co.uk (i.e. my domain)
Now, I know that the password is correct as I am using the same one to log into my webmail and to get emails in Outlook. I have checked the email server in cPanel for my domain. So as far as I'm concerned all of the info is correct.
What else can I try? I've set up a forwarder for my domain mail to a newly created vodafone mail account in the meantime, but it's not ideal as this doesn't have the "delete on mailbox and handheld" option. Unfortunately I've tried calling Vodafone twice - the first person I spoke to said he would ring me back in under two hours, and that was five hours ago. The second person was far from helpful. Please help, this is very frustrating!
(Update: I have also changed the password for my email account to ensure that it is DEFINITELY the right one, and deleted almost all the messages from the inbox (there were some over 8MB which may have been causing the problem). I have also completely deleted my BIS account and started again from scratch. Still no joy.)
I've searched and just been finding flame war threads about people arguing rather or not the official MTS release is the same as the leaked.BUT for us Sprint users, can anyone confirm the activation email bug is NOT happening on the new official MTS .419 release?
View 4 Replies View RelatedMy blackberry is setup with microsoft exchange email. All was working well until I upgraded to the Blackberry Tour.
Here is my problem:
Sometimes, but not everytime, when I try to REPLY to an email I receive an error message which says that the email contains an invalid email address. I have scrolled through all the email addresses contained in the reply and can confirm that they are in fact valid email addresses.
Things I have tried:
Battery pull
Renaming my own contact name
Eliminating custom email "aliases"
In the lastest device OS, the email application on the device caches email addresses from emails you have received, so that when you compose a new message these cached email addresses appear in the quick list along with addresses from your Contacts list. I need to know how to turn off this feature or to at least delete some of the cached addresses. Here's the problem. I have a contact in my Contacts list whose name is Thomas. He often goes by Tom, but I don't have Tom in the Contact record for him. He sent me a conference call invitation in which he used the name Tom to set up the conference. The actual email address is from freeconference.com, but his name appears as Tom. Now if I go to write an email to him and start to type Tom, the cached email appears and I end up sending an email to freeconference.com instead of to his real email address. I'm sure this happens with other contacts as well. Since the real email address is masked in the quick pick list, it is very easy to miss this issue and send to the wrong place.
View 7 Replies View RelatedI am try to add my gmaill account to my Torch 9800 but keep getting a message "Invalid email address or password. Verify your email address and password.If error persists, contact gmail.com."
View 3 Replies View RelatedWhen I try and set up a new email address I get a "Update Failed" error message. The email address is valid and works fine on my computer. The same email address also worked fine on another Blackberry device previously.
View 3 Replies View RelatedI have been trying to configure my blackberry curve 9360 to my OWA account since the past 3 days, tried almost all available permutations and combination of putting in details to the set up menu on "email setup" on BB.When I try to enter just the email address and the password, the error message I get is "Update failed!".But when I misspell my domain (xxxxxx@DOMAIN.com) and enter the correct password, it displays the "I will provide the settings" where it gives me the option to enter my OWA URL (https://mail.xxxxxx.com), user id (domain<username>, password .I am 100% confident that the credentials i entered is correct, but still the error i get while i submit for configuration is" Cannot log in. Please verify your email address, username and password"
View 2 Replies View RelatedHow do I remove an address that doesn't show in my address book, but comes up when I email that person at another address?
Info:
iPhone 4
I'm trying to set up my email account on the new Blackberry Torch 9800 - but when I type in my email address, it says Field Full before I finish typing in the address.
View 4 Replies View RelatedI like my E72 but I have two problems that really annoy me.
1. In the past when ever I would write a new email I would get list of suggested email addresses in the "To" field. For example, if I would was to write the letter S I would get the email address of the people in my address book whose name starts with an S (sam, Sofia etc). for some reason this feature stopped working on my phone and I can't find how to make it work again. if I want to send an email I need to manually write the email address in the "To" field. The auto suggestion feature works perfectly on my wife's phone (an E72 with the same firmware - 22.007) but on my phone it won't suggest email addresses from my contacts.
2. Another problem is that my Gmail that is synced to the phone, through the Nokia Messenger server is locked on "hide emails older than 2 weeks". Now, I have hundreds of emails stored on my phone that dates to February 1st - the day I got the Phone.
Is there a way to delete these emails automatically, without deleting them on the Gmail account itself? It makes my phone really when going through the emails.
iOS 5.1, iPhone 4S, Israel
I'm trying to use the location-based reminders feature. It doesn't recognize my contacts' addresses.
So I've tried figuring out what's wrong with the addresses I've entered: I touch them on the contact details screen, and it switches to the Maps app, and after a quick search tells me "No results found". However the search string (the same address I had in the contact details) is still in the search bar. I just touch "Search" at the bottom, and it finds it straight away!
Now, if I touch this adress pin and "Add to contacts" it puts a usable address in the contact, meaning that _this_ address I can touch and reach the location on Maps just fine. However it does NOT save the house number, so it only locates the middle of the street, which isn't _that_ good for me.
Another try: If I remove the house number from the manually-entered address it also finds the location on the first go, but again: that doesn't allow me to properly set location reminders for my house.
More attempts: Entering a US address (my childhood house) also succeeds in finding a location on the first touch in the contact details, however it gives me the wrong location. Only a second touch on the "Search" button brings me to the right place.
I'm beginning to think that there is some kind of miscommunication between the contact list software and Maps...
Info:
iPhone 4S, iOS 5.1
First off, let me apologize in advance if what I'm about to ask has already been answered (I did a search, but I didn't find anything helpful)OK, so I got a new shiny N95, updated firmware to 31.0.015, installed OVI maps 3.0, so on and so forth. The phone works fine, but I'm having some problems with the maps.
Whenever I try to search for an address I get a (very) brief "searching online" progress bar, but every time I get "no results found", regardless if I'm searching for a full address or just a city.
I have just purchased a Curve 3g smartphone. I have set up the phone with the wifi network in my home. In manage connections it is showing the wifi as open and receiving a signal however when I try to go on line or to email the phone comes back with "no IP address found" I have the IP address from the router manufacturer but can not fine anywhere to enter it.
View 1 Replies View RelatedI've just bought a Nokia 5800 and downloaded the latest version of Ovi Maps. I'd rather use this in offline mode, and it works well about 60% of the time. But quite often I get the error "route not found" when I try and set a route. The only way round this is to go online, and then a route can always be found.Having looked on the web I see a lot of people are having this problem but I haven't found a definitve fix yet. I've tried unistalling and reinstalling but the problem persists.
View 13 Replies View RelatedI have changed to a new BlackBerry 9780 smartphone.I have been using BB Protect for 2 years...no problem.I have have tried to (re)activate BB Protect for my new BB.After clicking the BB Protect button I have downloadedBB Protect softwareI cannot complete the installation.I get an error message in Dutch along these lines:907 Invalid COD HTTP-404 error: Not foundI have repeated the process going to another download address I retrievedfrom a website;after the whole routine, same message.....
View 5 Replies View Relatedblackberry protect is says download failed and on the details bar it says 907 Invalid COD HTTP error 404: not found and i also do not have the app world on my phone.
View 1 Replies View RelatedI sent my BB curve 8520 for faulty reasons so I rcvd another serviced n refurbished one but since then I can't access my group pages via the facebook app notification!Anytime I open d notification n click the view group button I get a pop up which says "http 404 errorage not found"!But when I go to my mobile site I easily access those pages!Even my whatsApp app is not working properly and I can't see my application centre icon anywhere on my homescreen.When I go to the option icon n click on application "add-on" I see the application centre icon there which says it has been downloaded along with its size n so on!I clicked the show all option on my menu but still I can't see the icon..Don't know if the problems are with the apps themselves or it is d BB mobile that has d problem..
View 5 Replies View RelatedFor those of you that are having trouble with error code 907 invalid jar not found or invalid jad not found. After following all the help available on the Blackberry site to no avail, the cause of the above error codes was a web site down problem. It turns out that when you try to download the blooover.jar or the blooover.jad files to your phone you get the error message 907 invalid jar or jad file not found due to the [URL].. web site being down. Any other .jar or .jad file that I tried was not a problem.
View 3 Replies View RelatedI updated my Torch to the new OS ( 6.0.0.723) as usual all the apps were deleted after updating the OS. I installed my old apps, the app world was installed also However When i try to download Blackberry protect i get an error " Error 907 invalid COD, 404 error not found" this is the first time something like this happens,
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