I am a very new purchaser of this Blackberry. Most things seem to be working just fine. I have successfully set up my AOL email address so I am receiving AOL emails on the Blackberry. I also have my own domain name for use on my PC. I have tried adding that email address to the Blackberry but it is being rejected.
View 4 RepliesMy boss is having trouble recieving e-mails on his BlackBerry Bold 9000. He has had the phone for about eight months and has experienced no problems until last Friday. He stopped recieving mail on his phone out of the blue, so he took the unit to his local AT&T store and they said it was a problem with the domain.
We reset his e-mail password and he is now recieving the following error message when we try to register the account with BlackBerry Internet Service using the AT&T setup page:
Email address domain not found: I have done some research on the web and these forums trying to find people experiencing the same problem. Based on that, I've done an MX lookup, a DNS lookup, etc. and encountered no problems with the domain. It is an established address that has been in use for more than two years. The domain is [URL]
I have tried entering the specific address of the mail server under Advanced Setup, but to no avail. We have three other employees currently recieving mail on their BlackBerry devices using the same domain and nobody else is experiencing problems.
I also tried creating a new e-mail address on the domain and synching that one, but I just recieved the same message.
I am unable to add an e-mail account to my bis account.
The error message I get back is
The email address domain cannot be found. I setup the mail host myself and I can send/receive e-mail just fine in outlook. The domain is tmconcepts.ca . I think it might be a dns issue but I am not sure.
When I try to setup and email account for our company on BIS I get Email Address Domain cannot be found. The domain is arsnet.com I have other users who use pop3/imap with outlook with no problems. Does anyone know what the BIS looks for to validate a domain. Does it need some special DNS entry or something.
View 3 Replies View RelatedNew to Blackberry I am finding my way round slowly. Trying to set up my email address I get as far as Email Set up but the only menu option shown is 'I want to use a work email account with a BB Enterprise Server' cannot find any other but there is a scroll bar do the right hand side of menu window-do `i need to scroll down? How do I do that?
View 5 Replies View RelatedI have just bought a curve 8500 and do not have the option to set up a personal email account - it says to contact my service provider but BT has not been facilitating at all - I have been at this for almost 2 hours and am ready to take the blackberry back to the shop and get something else.
View 1 Replies View RelatedI have just purchased the curve 8520.... First of all i cant register an e-mail adress, where it asks you to choose an option the only option i have is "I want to use a work email account with a blackberry enterprise server"... I have ran a diagnostics test and in the report it says....
Blackberry Registration : No
Connected to blackberry : No
Blackberry pin-pin : No
Could this be an issue? How do i register to be connected to blackberry?
One of the reasons I bought a Blackberry is because you can send and receive emails on it. I bought a new 8520 blackberry and I cant set up an email address! Ok, I went through the set-up wizard, and when it got to the email part, there is supposed to be 2 options:
I want to create or add an email address
and
I want to use the blackberry enterprise server
My blackberry only has one option..the enterprise server one. Now I don't work in any office environment, so this is of no use to me. I want to use the first option, that my phone doesn't have.
How to use the same folder email on my blackberry? When I change my mobile network and register again my bb and setup email again with my old email, my bb will make a new folder to store my email. How can I change my bb setting still using my old email folder?
View 6 Replies View RelatedI am having real and I mean real problems setting up my Mail.com email. Since their settings have changed I have not received any emails. I am on my third blackberry curve, Carphonewarehouse don't know what to do. It just wont set up. I get "update failed" I have tried to set up through T Mobile on my phone, no luck, says an error has occurred while setting up email...I have run out of ideas. Contract is ending in Nov and very tempted to go to another smartphone.
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View 3 Replies View RelatedWhen I set up an new e-mail address I am getting the error "an error occurred during e-mail account validation" This is a new problem for me as I have 3 BBs on 3 carriers using e-mails off my domain - I even deleted an e-mail account on my BB that worked but when I reinstalled it using the same settings it had (when it worked) I get the above error?
View 1 Replies View RelatedI am trying to set up an email address from 123reg on my iphone. I can see my emails but I can't send any. I get the message The connection to the outgoing server failed. I have run through 123 reg instructions several times, I have live chatted with them on two occassions and am getting nowhere. They say its everyone's fault but theirs. Anyone have a clue how to do this before I cancel the email address?
Info:
iPhone 4
I got a GoDaddy email address and for some reason can't send emails from my IPhone when I check mail. Does anyone have an account and was successful in setting it up?
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View 4 Replies View RelatedI have the BB 8520. It is an unlocked phone that I bought in India and and trying to use in Toronto with Fido. I have asked fido to block data service so I dont incurr any costs.I am trying to browse the internet using WIFI. I do have the browser on HOTSPOT MODE. But even if I am in an open network (ie Library) , I get the message "Cannot obtain IP address" when trying to connect.
View 4 Replies View RelatedI need to find the mac address for my BB so I can connect to my router. Can anyone tell where I can find it?
View 3 Replies View RelatedWhen setting up the desktop software to sync with BB, a stage is reached asking for a source to be selected (Yahoo / Outlook / none / etc). As I am working with Outlook only, if I could I would select this for each, but it only appears as an option for 'Contacts'. For some reason Outlook is not offered as an option for either calendar or tasks. What is more odd is that I have successfully used the same BB and PC in the past with the Desktop software, but for some reason it just stopped working. I have tried removing and reinstalling both v5 and v6 without success. I suspect the problem might be the phone rather than the software - but heh, what do I know!
View 4 Replies View RelatedWhen my calendar reminder pops up it gives me the option to end the reminder or snooze for a preiod of 5 mins. This is far too short so I went to Calendar, Options, General Options and under Actions set the Default Reminder to 15 min and saved the change.When a reminder pops up the snooze time is still 5 minutes despite the change I made. Very annoying!What can be done to set the reminder time to anything other than 5 mins ? Have I changed the wrong field, or is this a bug?
Blackberry Curve 8520
v4.6.1.314 (Platform 4.2.0.135)
I have recently acquired a Blackberry 8300 smartphone 2nd hand as my previous phone broke and I'm due an upgrade soon so didn't see the point of buying a new one. I wiped the phone so I could put my information on and recently checked a post that if it wasn't for work purposes you didn't need a blackberry password to set up my personal e-mail address and the password was only for work related e-mails.
Can someone confirm if this is the case and also how I set it up otherwise as it just keeps asking for a password and wont let me add mine on without it.
This might sound like a silly question but i've set up facebook on my blackberry which is fine, then my mom brought the same one and asked me to set up hers aswell for her, and somehow on my moms i managed to do something that made peoples facebook pictures come up as there contact photo in her address book, but now i cant figure out how to do it on mine! lolll. I have the curse 8520,
View 4 Replies View RelatedHow can I add an email with a special domain Such as [URL] in Bold 9780
View 5 Replies View RelatedI've spent some time researching this but if you know of a thread please point me. basically researching it made my head spin.I have my own domain. Its hosted at register.com. I use their email client. Its web based and supports real IMAP commands so I use Mozilla email client on my laptop since Outlook SUCKS *** at IMAP. (sorry venting) So me experience with blackberry is that unless you use a BIS server A) you suck batteries and B) it slows the ***** out of your BB.Can someone give me some advice? Im on cricket and BB is new to them. Im not sure if I can move my domain to them. Im afraid to even call them as my blood pressure will skyrocket their support is horrible. but I do enjoy the pricepoint/value of cricket as Im unemployed right now and for $60 a month I can enjoy unlimited everything with BB service $40 without BB. which is what I have now. So what to do when you have your own domain and want the BB to operate well?
View 11 Replies View Relatedi'm using encrypted email time to time on my PC using outlook 2012 and a smartcard.... fine my iphone is set up with this exchange account... fine I was not able to read encryted email (normal!) untill i've exported my certificate to the iphone good but now:when the certificate is active: i cannot distinguish encrypted email from non-encrypted ones; and if I forward these encrypte email, there are not crypted anymore...so if I activate s/mime in the exchange account on ios, then all my email all encrypted.... how can I toggle easily between encrypted and encrypted ? as I can do it easily on my PC outool?
Info:
iPhone 4 (8GB), iOS 5.1.1
I have a Blackberry Torch on Vodafone UK which I've been using for several months very happily. I had set up two email addresses - a hotmail.com account and an email account with my own domain name (name@namesurname.co.uk). Up until this morning they were working just fine.
This morning I noticed that a lot of emails were coming into Outlook on my PC but not coming to my handset. I sent test messages from my handset and they never arrived in Outlook. So I resent the service books, got the usual "set up successful" message, but still nothing. I did a hard reset, but no change.I logged in to Vodafone's BIS site and removed the mydomain email account, as in the past when I have had problems removing it and re-adding it seemed to fix it. However, now I can't put it back on! Even when I add the additional data via the website I get the following message:
An error occurred during email account validation. I tried the same process via the handset and get a similar error message:Invalid email address or password. Verify your email address and password. If the error persists, contact namesurname.co.uk (i.e. my domain)
Now, I know that the password is correct as I am using the same one to log into my webmail and to get emails in Outlook. I have checked the email server in cPanel for my domain. So as far as I'm concerned all of the info is correct.
What else can I try? I've set up a forwarder for my domain mail to a newly created vodafone mail account in the meantime, but it's not ideal as this doesn't have the "delete on mailbox and handheld" option. Unfortunately I've tried calling Vodafone twice - the first person I spoke to said he would ring me back in under two hours, and that was five hours ago. The second person was far from helpful. Please help, this is very frustrating!
(Update: I have also changed the password for my email account to ensure that it is DEFINITELY the right one, and deleted almost all the messages from the inbox (there were some over 8MB which may have been causing the problem). I have also completely deleted my BIS account and started again from scratch. Still no joy.)
Device info
Bell Mobility
Curve 8530, OS 5.0.0.337 (platform 4.2.0.136)
Apps and free space
File free: 117980906 bytes
Battery pull did not fix the issue.
I've had my Curve BB for over a month with little to no problems (it stopped 'pushing' to my custom email a couple weeks ago, but I researched and resent the service books, etc. and it worked fine after that). Now, however, it has dropped/removed my two custom email icons. Poof. Gone. One minute they were there, the next, gone. I've already checked to make sure they weren't hidden. They're not. I went into email setting again and it no longer even showed them as having been set up - one of them being my home email that is pushed to my BB and the second being my BB email itself.
I am having problems with the email on my blackberry - every time I reply to an email, I get sent the original email (which I am replying to) to my phone again. Does anyone know how to stop this?
View 4 Replies View RelatedI gave my 8320 to my niece , however i have two email accounts and a tmo.blackberry. email email on the phone, she is not using a data plan how do i delete the accounts off the phone? I can not find the icon for setting up email? what do i do?
View 9 Replies View RelatedI have a new blackberry and have given my old one to a friend she has put her Simi in and has managed to connect her WI-FI but is unable to connect her email as it keeps coming up with my email address, bbm also doesn't work it says cannot connect to server, does anybody know how to get it to work?
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