BB Curve :: Only One Option Is Available For Email?
Jul 11, 2011
I took Brand new 3g curve on 6th July 2011 with vodafone network and I am facing 2 problems. First when I go to setup wizard for email set up it shows only one option i.e. Want to use a work email account and not showing the other option. I am using Vodafone plan of 399 which covers all BB services second is when I go to main menu I am not able to find out blackberry application world icon any where and when I am downloading it, saying your device already have blackberry application wan replace it I say yes and again there is error.
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May 8, 2011
Ive just recieved my 8520 and I am going through all set up stuff but when I want to set / add an email there is no icon to create a new account, only "I want to use work email account with BB enterprise server"
There is no option to add any other email provider (hotmail)
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Aug 18, 2010
I recieved my Curve 8520 6 days ago and I am still waiting on my service provider contacting me about the Blackberry Tariff HOWEVER when setting up my phone using the Wizard Setup I did not have two options for the email setup, only Enterprise Email Activation...I have never had one, this is my first Blackberry. How do I apply the other option of Add An Email Address? Or does this mean that the phone has been used by someone else (even though it was bought from my service provider "brand new"), or a fault has arisen? What can be done?
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Mar 4, 2011
when i compose an email on the curve 8520, the send option doesnt appear, but does so when i reply to or reply all to any sent email. i did the pull battery reboot and restarted the handset. still no luck.
the phone is a month old and this problem appeared since yesterday !
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Apr 14, 2011
my phone only lists one option: I want to work with blackberry enterprise server.how do I access the option: I want to create or add an email option?
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May 2, 2011
Just bought a Curve 9300 no contract phone from BestBuy. I live in China currently on assignment with my company and don't have US carrier. In the set up wizard for email there is no option to setup my gmail account.
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May 10, 2011
When I go through the set-up wizard, there is no option to set up personal e-mail, only the choice for e-mail from an enterprise server. It's a Curve 9300
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Jun 3, 2011
I just bought a used blackberry curve and I went to go set up the email when i came to find out that the only option is to use an enterprise email. How do I change this to a personal?
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Apr 21, 2010
I have had my curve for over a year now on my Orange contract. I have just been given a new Sim Card by my company. This Sim card is with Vodafone. I got my phone unlocked and the new Sim card is working fine for everything but emails. There isnt even an option to set-up the email accounts!!
I contacted Vodafone and they said that the phone had already been registered with an email server. Which it has beacause i was using it with my other Orange contract. All they could suggest was buying a new handset!! But surely that means if anyone sells their blackberry handset, the new owner wont be able to use email, this cant be right.
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Apr 5, 2010
i just became fan of blackberry. i am trying to set up the email i already have in my yahoo account. I am following the guide and i go to setup email settings. However, there is just the option of "I want to use a work email account with a blackberry enterprise server". is there any other way to set up my yahoo account in my device?
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May 19, 2011
For some reason my 9300 will not let me going into the e-mail accounts option in set-up! I need to validate my password as it has been changed on my email server. It's work up until now! any ideas guys? I've tried re-boot and making sure the software is up to date but failed.
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Jun 21, 2012
I have a BB Curve 9300. In 'set up' I cant select 'email accounts' I press but nothing happens. I have just changed providers and I need to chang information so the my emails come through but apparently can only do this using the 'email accounts option
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Dec 29, 2011
I just got my blackberry and when I go to add an email account it only has the corporate option.
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Dec 13, 2011
Can't seem to find the option for auto BCC in the email. I'm using OS6.
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Oct 17, 2012
I bought a 9320 and im trying to set up my personal email but it is not an option. It only gives me the option to set up an enterprise email account which is no good to me.
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May 31, 2010
I bought a used 8530 for my Verizon service. When going through setup the phone only gives me the option of setting up email with a Blackberry email account. On my old Blackberry Pearl I was allowed to setup Gmail in the same page. What do I need to do to get Gmail setup and running?I was told that it may take a few hours for the data stuff to kick in from Verizon. Does that have anything to do with not being able to set up Gmail? I do have a Blackberry data plan.
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Aug 19, 2010
I did a search, and I seem to be having the opposite issue many others have had. I am trying to setup a Blackberry Enterprise Server email address on my Blackberry 8530, but I only have the option to setup a personal one in the Email Setup Wizard. I do have a black berry data plan setup, my personal email is working fine on the blackberry, but I need the enterprise option to work with my work's email. I cannot find any support to detail why this is happening.
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Jan 9, 2010
I had a pearl for a few years and just upgraded to the curve a few days ago. The problem is I can't reply to emails. After I receive an email I can select reply and type in my response. I then press the menu key and the only options that come up are "help, save draft, flag, Add to:, Add CC,,etc" I can fwd the email and I can send a new email. For some reason I can reply with my hotmail account no problem but not with my gmail account. This all worked fine on my pearl.
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Nov 6, 2012
I have jut received the blackberry 8520 from my mum who security wiped the phone just before I received it, now when I go to set up an email account only the enterprise server option is mad available and I am looking for the phone to be personal Internet aolution how do I change this.
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Oct 3, 2012
I just got a Curve 8520 and I can't find the option to set up my email account. I just get the enterprise activation option in the set up.
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Jul 8, 2011
Brand new 8520 on vodafone PAYG UK. email setup wizard says select option "I want to create or add an email address" but the only option available is "I want to use a work email............" which I don't. Have not setup WIFI yet could this be the cause?
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Aug 16, 2011
I am having problems with my Curve 8530, for some reason I cant forward email to another email address, it is not displaying the "Send" option on the menu I also noticed that before when I used to start typing an email address the phone used to give me all the names with the first few letters but I don't get that anymore. I didn't make any changes to my emails accounts.
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Jan 7, 2010
I have a new BB working with t mobile but not with a plan only with refill and I don't know if this is a problem for to set an email account on my blackberry??, I have access to wi if in some places. If is not a problem I can tell you that I never see the option on my blackberry offer me to create an account or add an account on the BB only says in email setups this " I want to use a work email acc with a BB Enterprise Server." that is the unique option that appear on the phone. The icon for de email configuration also didn't appear.
I don't understand why this option not appear on my BB . I only want to see mi gmail acc with my BB. Thanks a lot!
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Jul 22, 2011
Email setup? When I go to the Email Accounts setup page, it explains that I can activate my enterprise account by entering my email address and activation password. I'd be happy to do that, if I had an enterprise account, which I believe (cld. be wrong) is what companies use. I'm just an ordinary user, not using the phone via my company - but I can't see any other option on the setup page. Is there another way I can setup email?
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Dec 19, 2011
I want to setup email connection. On this 9360 I do not have any Connection Assistant so I use "setup" mode and "mail accounts" options. Usually (as on my previous Curve 8520) I used to have two options when entering there :
- Use my own email address (personal address) or create a new one
- Use my Enterprise email address
But when I launch Email setup on my curve 9360, I have only the Enterprise option so that I Cannot setup email! My 9360 runs under OS 7.
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Jul 13, 2011
My phone upgraded to software v6 on the weekend which did not go smoothly, I lost all of my data and Apps and had to reload it all.Since the upgrade I have not been able to accept appointments from my email inbox.I am not using enterprise just sending emails to my home email from my work email either forwarding them or adding myself as a delegate in outlook. when I open the email meeting request there is no option to accept it.I have the option to view calendar.
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Oct 26, 2012
I am receiving emails just fine. When trying to forward, I merely hit the blackberry key and forward comes up with other options. I scroll to forward and then it wants the email address I want to forward to. After entering the email address, no matter which key I hit, Blackberry key or scroll button, I only get two choices...."Save Draft" and "Full Menu". I then click on Full Menu and there is no option to "send."
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Nov 23, 2011
I cannot setup email in my curve 8520 as it doesn't have email setup option
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Sep 11, 2010
Just taken delivery of my first Blackberry. I'm trying to configure email for my hotmail account but the only option I'm getting is : "I want to use a work email account with a blackberry enterprise server" How do I get the option "Create New Account"?
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Aug 24, 2012
I followed your steps (deleteing service books and then sending them again), rebooted, etc. Nothing works.
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Jul 14, 2010
I need some help setting up my Blackberry Bold 9000. I bought it off of Ebay and I have already wiped with memory. I need help setting up my email account and all of that stuff. When i try to set up a personal email address the only option I get is for setting up a Work email. This is what it says "I want to use a work email account with a BLackberry Enterprise Server"
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