BB Bold :: Unable To Access Updates Or New Apps?
Dec 30, 2011
ihave not been able to access updates or new apps. message "could not validate id " keeps appearing even after two security wipes, and creating a new id.any assist or advise is needed.
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Dec 22, 2011
I have a Bold 9700 and on its last update of Blackberry App World and re-boot I now have this error that says, Uncaught exeception:java.lang.NoClassDefFoundError. I now cannot access the App world for updates or apps.
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Oct 19, 2011
Since the Market App was updated to ver. 3.1.5 on my htc Desire, that when I get a new message in the notification area that there are updates for any of my20 Apps and clicking on updates it goes straight into My apps but no updates are showing only installed apps so don't know what apps need to be updated, or if already updated it does not say what app was updated.On clicking on all my apps there is no ticks in any of the Automatic Update boxes! Before the update to ver. 3.1.5 you could see what apps needed to be updated and why and had a choice if you wanted it updated or not
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Feb 21, 2010
I keep getting an error stating; "Unable to add account. Please check your information and try again."Now, I'm not sure what my Mailbox name is.I was told to log in on my computer's browser to my work email via Outlook Web Access and put the cursor over the inbox to read the name on the bottom of the screen.This is all it reads: "https://webmail.(companyname).com/owa/#. What do I use for the mailbox name?
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Jan 16, 2012
I updated my BB. Many changes took place, including a complete wipeout of my pictures that I had on there. Is a recovery possible? I did the update via my home PC.
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Jan 30, 2010
I continue to be unable to access App World on my ATT 9700. I get the TCP receive time out message or simply the loading bar. Does anyone have a solution for this problem?
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Nov 27, 2012
Unable to to access the internet & BB apps. Went to options & registered my device twice but still the problem persists!
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Sep 15, 2011
I am having problems accessing anything that has been download using Blackberry apps, such as facebook , blackberry apps world, this is only a recent problem after having my phone for a year, I have tried taking the battery out whilst the phone is switched on. When the phone reboots a message comes up as follows " Uncaught exception index 4>=4" I can get onto the internet as I am still receiving e-mails. Also this tends to resolve itself if I am away from my address.
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Nov 22, 2010
After updating my phone to android 2.1,I'm unable to access my gmail and other apps thru. wifi. I have the wifi symbol at the top which clearly shows that the wifi is connected,but when I try to access gmail,android market and other apps.,it gives me message stating "no network connection".
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Apr 29, 2011
I currently missing photo and music, not really missing them, If I open ES File Explorer and open .sdcard/DCIM/Camera all my photo are there. They just don't show up in Gallery. I can open them from ES File Explorer fine. Same with Music, I can open /sdcard/Music and all my music is there but when I open the Music App, it reports"You don't have any music in your library." I can open any song from the file explorer.Also I can no longer see any files in storage when I connect my Xoom via USB to my Win7 pc, the internal storage shows up but is empty.
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May 10, 2012
Most of my apps now crash and the installs and updates of new apps now hang forever.
Info:
iPhone 4S, iOS 5.1
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Jul 7, 2011
My phone won't let me download apps or updates for apps
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Jul 8, 2010
I've had my 9700 for about 7 months now and have no idea how to access the App World to see apps I don't see an icon on my BB to do so. Is this something that I have to download?
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Jun 5, 2012
I randomly lose internet access with but still have full use of certain app's like bbm and whatsapp & full signal (3G). For example if I restart my phone before I go to sleep, wake up the next morning, about an hour or so in to my day I will open the facebook or twitter app and my feed's wont refresh although I have perfectly fine network and my whatsapp & bbm work fine, the same problem is with the browser, I try search something and have no luck either.
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Mar 22, 2012
i bought this phone from America and on sprint network and brought it down to the UK to use, it was unlocked and can work on new sim but cannot connect to internet from the network except through wifi so if i am on the road it can`t connect to internet except if i am within wifi area so what can i do?
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Sep 5, 2012
I have used Blackberry for about 5 years now and upgraged 3-4 times. Each time my Blackberry email has transferred across into the automatice email set up. I upgraded last week again to the new Bold 9900 and this time the email has not come across. It is still there on the blackberry pc page to edit signatures etc., and when I select the option to 'update device' I get the error message 'unable to find device'. I've tried everything, and contacted "Orange" who say they are also unable to access the email as the password is not being recognised?? HELP
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May 16, 2012
There are some photos I cannot access from my PC.The Photo's Properties (on the Device) show "Device/ home/ user/ camera/ ....",however, I cannot find any photo at all either on "Blackberry/ camera" or "Blackberry / pictures" folders from my PC.There are over 60 photos I would like to take the copy to my PC.
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Apr 16, 2012
currently im using a BB 9780 Bold without a 3G plan and my wifi access just got screwed up, basically even though the phone itself says im connected to the hotspot/wifi network, i am actually still unable to use the internet services or social networking sites.
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Feb 16, 2011
Cannot access the calendar after 2.1 updates. want me to sign up for google account, what happen the normal phone calendar?
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Jul 4, 2012
I cannot access my pictures and Music from the Media folder. I can only see them whem I go to Applications/files/device/user/pictures. How can I change this? I've tried to take battery out, reinstall software.
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Nov 17, 2011
All was fine with my BB before I switched to an iPhone 2 weeks ago, then back to my same BB Bold 9780 unlocked. All was find before the regretfull move. For some reason now, I cannot access, send, or receive e-mails even though I've added my e-mails on my BB account via laptop.ve contacted my carrrier AT&T for 3 hours on the phone trying to figure out the problem. I registered the device, they send "service books" if that's what they're called, NO SOLUTION.1)Setup2)Email Accounts3)Internet Mail Account (Set up or manage an existing email account, or create a new Blackberry email account)4) "Checking for update...Connecting to email server...Your Blackberry Internet Service account is suspended or deactivated.Contact your wireless carrier" OVER AND OVER no matter who I speak to or what they do. I even wiped the phone.One representative suggested I download service books from a 3rd party or something over the internet
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Jan 5, 2012
When I go to Setup I am unable to access my email accounts. I had them in and working stellar until I upgraded to 6.0.
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Jun 12, 2012
I have been having trouble accessing my personal email settings once I log in to Existing Users and enter my user name and password I get a message saying " Blank user name. Type a valid user name"?
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May 5, 2012
I have just bought a 9790 and can not set up email. It only asks for enterprise account information but I don't know what that means. On my work blackberry I was able to easily set up both my personal AOL and hotmail accounts but I am not being given the option with my new phone. Can anyone help please, I'm getting very frustrated with not being able to find a blackberry technical support service or helpline!
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Jun 1, 2010
I figured this maybe a simple case of reloading the firmware but I wanted to know id nyone else had any insights.
Basically I can't get to the home screen, I have a password on my phone, soon as I try to unlock it the phone locks up.
I've done a battery pull and removing the SD card and the SIM but no joy.
But if I use the phone to make calls its fine.
Its really weird to say the least.
It could be the password causing it, is there anyway for me to disable the password outside of the phone itself? Such as using desktop manager? Or should I just bite the bullet and update the firmware?
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May 26, 2012
Been having a major problem not being able to access some contacts on my list and not being able to edit ANY of them..
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Mar 17, 2012
Lately I am unable to access or view any data on my media folders (picutres, music, videos) yet the weird thing is if my device is connected via the BB device Manager App the media details are there.
I've already tried upgrading to a new software for the Bold 9790. Dont know what else to do, is this an issue with the handset itself and needs to be fixed / replaced?
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Oct 16, 2011
I have both a Yahoo and Gmail account on my device - BB 9900. Within both of these accounts are sub-folders in the inbox however I cannot access them on my phone as I could when using the iphone?? With my gmail account it does list the subfolders however I am unable to access any old emails saved within the folders. With the yahoo account no subfolders are showing in inbox.
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Jul 13, 2011
I recently bought BB 9780 without data plan. I am not able to access internet through browser even after successful wi-fi connection.
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Jun 28, 2012
I have a iphone 3g and I am having big problems accessing my apps. Everytime I go to use a app e.g facebook or ebay the scrieen goes black and then goes back to the home screen. It also seems to be taking forever to got to make a phone call. What can I do as one of the main reasons for getting this phone was using the apps
Info:
iPhone 3G
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Jun 4, 2012
I had 2 ringtones that worked fine on my iPhone 4. When I updated my phone and had to restore it, they disappeared as options for my ringer. I bought them again, and they still don't appear as options for my ringer.
Info:
iPhone 4
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