BB Bold :: Unable To Access Photos?
May 16, 2012
There are some photos I cannot access from my PC.The Photo's Properties (on the Device) show "Device/ home/ user/ camera/ ....",however, I cannot find any photo at all either on "Blackberry/ camera" or "Blackberry / pictures" folders from my PC.There are over 60 photos I would like to take the copy to my PC.
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Apr 3, 2012
Everytime i take a photo it takes the photo and you can see the photo going down into the box on the left but when you tey to veiw it it shows that there is nothing there. Also if i just try to go into my photos from the home screen it wont let me it goes into it for 1 second then just returns to the home screen.This is just a new replacement phone about one month old but the phone i had before this one had also started doing it before i got it replaced via insurance witch is what makes me think its obviously something iv done but i cant figure out
Info:
iPhone 4
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Feb 21, 2010
I keep getting an error stating; "Unable to add account. Please check your information and try again."Now, I'm not sure what my Mailbox name is.I was told to log in on my computer's browser to my work email via Outlook Web Access and put the cursor over the inbox to read the name on the bottom of the screen.This is all it reads: "https://webmail.(companyname).com/owa/#. What do I use for the mailbox name?
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Apr 17, 2012
I have had to rebuild my iphoto library and now when I connect my Iphone it no longer allows me to sync them.how I get it to access the new library?
Info:
iPhoto '08, Mac OS X (10.7.3)
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Mar 22, 2012
i bought this phone from America and on sprint network and brought it down to the UK to use, it was unlocked and can work on new sim but cannot connect to internet from the network except through wifi so if i am on the road it can`t connect to internet except if i am within wifi area so what can i do?
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Sep 5, 2012
I have used Blackberry for about 5 years now and upgraged 3-4 times. Each time my Blackberry email has transferred across into the automatice email set up. I upgraded last week again to the new Bold 9900 and this time the email has not come across. It is still there on the blackberry pc page to edit signatures etc., and when I select the option to 'update device' I get the error message 'unable to find device'. I've tried everything, and contacted "Orange" who say they are also unable to access the email as the password is not being recognised?? HELP
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Apr 16, 2012
currently im using a BB 9780 Bold without a 3G plan and my wifi access just got screwed up, basically even though the phone itself says im connected to the hotspot/wifi network, i am actually still unable to use the internet services or social networking sites.
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Jul 4, 2012
I cannot access my pictures and Music from the Media folder. I can only see them whem I go to Applications/files/device/user/pictures. How can I change this? I've tried to take battery out, reinstall software.
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Dec 30, 2011
ihave not been able to access updates or new apps. message "could not validate id " keeps appearing even after two security wipes, and creating a new id.any assist or advise is needed.
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Nov 17, 2011
All was fine with my BB before I switched to an iPhone 2 weeks ago, then back to my same BB Bold 9780 unlocked. All was find before the regretfull move. For some reason now, I cannot access, send, or receive e-mails even though I've added my e-mails on my BB account via laptop.ve contacted my carrrier AT&T for 3 hours on the phone trying to figure out the problem. I registered the device, they send "service books" if that's what they're called, NO SOLUTION.1)Setup2)Email Accounts3)Internet Mail Account (Set up or manage an existing email account, or create a new Blackberry email account)4) "Checking for update...Connecting to email server...Your Blackberry Internet Service account is suspended or deactivated.Contact your wireless carrier" OVER AND OVER no matter who I speak to or what they do. I even wiped the phone.One representative suggested I download service books from a 3rd party or something over the internet
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Jan 5, 2012
When I go to Setup I am unable to access my email accounts. I had them in and working stellar until I upgraded to 6.0.
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Jun 12, 2012
I have been having trouble accessing my personal email settings once I log in to Existing Users and enter my user name and password I get a message saying " Blank user name. Type a valid user name"?
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May 5, 2012
I have just bought a 9790 and can not set up email. It only asks for enterprise account information but I don't know what that means. On my work blackberry I was able to easily set up both my personal AOL and hotmail accounts but I am not being given the option with my new phone. Can anyone help please, I'm getting very frustrated with not being able to find a blackberry technical support service or helpline!
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Jun 1, 2010
I figured this maybe a simple case of reloading the firmware but I wanted to know id nyone else had any insights.
Basically I can't get to the home screen, I have a password on my phone, soon as I try to unlock it the phone locks up.
I've done a battery pull and removing the SD card and the SIM but no joy.
But if I use the phone to make calls its fine.
Its really weird to say the least.
It could be the password causing it, is there anyway for me to disable the password outside of the phone itself? Such as using desktop manager? Or should I just bite the bullet and update the firmware?
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May 26, 2012
Been having a major problem not being able to access some contacts on my list and not being able to edit ANY of them..
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Mar 17, 2012
Lately I am unable to access or view any data on my media folders (picutres, music, videos) yet the weird thing is if my device is connected via the BB device Manager App the media details are there.
I've already tried upgrading to a new software for the Bold 9790. Dont know what else to do, is this an issue with the handset itself and needs to be fixed / replaced?
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Oct 16, 2011
I have both a Yahoo and Gmail account on my device - BB 9900. Within both of these accounts are sub-folders in the inbox however I cannot access them on my phone as I could when using the iphone?? With my gmail account it does list the subfolders however I am unable to access any old emails saved within the folders. With the yahoo account no subfolders are showing in inbox.
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Jul 13, 2011
I recently bought BB 9780 without data plan. I am not able to access internet through browser even after successful wi-fi connection.
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Dec 29, 2011
I'm unable to upload photos through Facebook Apps on my BB. Is it the apps problem,data problem, phone problem or any other problem? Previously I was able to upload photos smoothly, but now it loaded for a long time but cannot be uploaded.
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Feb 23, 2010
I have a Bold 9700.I am unable to access my work Outlook Account.I have followed the BlackBerry Internet Service site guidance and manually entered the information related to the outlook account and still I can not get access.Am I missing some kind of software that will allow be to access outlook accounts?
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Jan 11, 2010
I'm unable to delete photos in my "Pictures" whether it's under "All pictures" or "Picture Folders". I hit the menu key, and there is no "delete" option to select. I used to be able to delete, but now am unable to. Did batt. pull already and restart. Same problem. The only way I can now delete photos is through manager via a computer.Anyone else having this problem or know a solution?
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Jan 16, 2012
I updated my BB. Many changes took place, including a complete wipeout of my pictures that I had on there. Is a recovery possible? I did the update via my home PC.
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Jan 17, 2010
I bought an unlocked BOLD 9700 QWERTZ keyboard layout, German edition, unlocked, OS 5.0 because I thought that it was a smarter choice than purchasing an iPhone.The following issues occured and I would be very delighted if you could resolve them all:
* WiFi: What settings do I have to change so that my blackberry does transmit all data via WiFi and not GPRS or 3G? I do not have a data plan and don't want one
.
* eMail: The set-up assistant only allows me to connect to a Blackberry server. I want to connect to my private IMAP server. How can I do that?
* GPS: No app was found on the phone. No Blackberry Maps, nothing. Where can I get the Blackberry Maps?
* AppWorld: I am unable to access the Appworld. When trying to open the page from my Blackberry it says that my device is not supported. How can I access the appworld anyway and download programms for my Blackberry Bold 9700?
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Jul 25, 2011
I'm not able to access email account setup since installing the latest OS. Is there a way to revert to the earlier version?
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Mar 23, 2010
I'm running 5.0.0.314 with Blackberry messenger 5.0.0.57.First of all, when i try and backup my blackberry messenger contacts it says it will send a confirmation email to my email address, but it just stays pending forever. I never recieve the email. (not in junk or deleted) I am however able to recieve emails on my blackberry device whenever my email account does recieve an email.Secondly everyone on my blackberry messenger list doesnt show their display pictures nor does display picture changes on the other end of my contacts.Anyone know how I can fix this or is this an issue?
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Mar 23, 2010
I'm running 5.0.0.314 with Blackberry messenger 5.0.0.57.First of all, when i try and backup my blackberry messenger contacts it says it will send a confirmation email to my email address, but it just stays pending forever. I never recieve the email. (not in junk or deleted) I am however able to recieve emails on my blackberry device whenever my email account does recieve an email.Secondly everyone on my blackberry messenger list doesnt show their display pictures nor does display picture changes on the other end of my contacts.Anyone know how I can fix this or is this an issue?
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Jan 22, 2012
My phone is pretty dead - screen is white and no buttons respond. A new phone is on its way from orange and I'm trying to get videos off the bb onto my desktop. I've managed with the photos but can't get more than a couple of videos from the bb onto the desktop (using desktop software). Not sure if they are on the phone or media card. (On software, none show up in 'my videos' file. How do I do this only using desktop/ usb and not accessing phone?
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Jul 13, 2015
I have the international SM-G920I version of the S6, running the latest 5.1.1 update.Recently, it has started giving me issues in the Google Photos app. I am unable to back up any photos. When I go open the app and go to the Assistant tab, it always shows "Backing up 1 item out of XX".
When I go to the "Backup & Sync" settings of the app, I get constant toast notifications saying "Backing up 1 out of XX". I factory reset my phone and tried again, however the issue persists. I am able to upload photos onto Google Photos using my computer, so it does not seem to be an issue in my Google account.
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Sep 9, 2011
Bold 2 9700 ( OS 6 - Platform 6.6.0.124 / App vers 6.0.0.448 ) Application install : - BBM ( 6.0.0.129 ) - Live Messenger ( 2.5.69 ) - Yahoo Messenger ( 2.5.69 ) Greeting to all. I'm new to blackberry and to this forum. Alright lets skip this boring talk. Question I currently have a problem with my new blackberry 9700. The problem i have is Facebook Apps. I can't get thru on Facebook Apps. It said "Unable to access to server. try again later. #100". Yet, i already tried to re-install it. It work BUT, only for an few after that the problem come again. And another thing, i can use Facebook on Browser, but i can't Facebook using Facebook Apps. Oh yeah, i also have BIS. And my carrier said that's nothing wrong with my data plan.
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Aug 20, 2011
My BB ID works on the Blackberry website, but I can't use the BB ID on my new Bold 9900 (it says 'unable to log into your Blackberry ID account'). Vodafone suggested I cleaned the memory (options, security, advanced security, memory cleaning), and then tried to delete my old BBID (the one that worked on my old Bold 9700) and set up a new BBID, but that didn't work either. After looking online others have tried security wipes but many say they haven't worked. I'm unable to access Blackberry protect and 'my world' in Blackberry App World, or do anything that involves using my BB ID on my phone
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Dec 19, 2013
So can all the Apps that got access to the "41MP" photos also use the DNG photos? (phriz.be, AT&T locker, etc...)
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