i have the new Bold 9900. I can't open my blackberry ID on the device. I get this message "UNABLE TO LOG IN TO YOUR BLACKBERRY ID ACCOUNT". But when i try to log in from my computer it accepts.
I can't get iTunes to open my iPhone as a device, so I can't sync my phone with the computer. I have the most recent version of iTunes and I have a Mac computer. I have gone through all of the trouble shooting suggestions already - rebooting phone and computer, checking USB cable, trying various USB ports, etc. What can I do to get iTunes to recogize that a device has been connected to the computer. It also does not recognize when my husband connects his phone either. It will charge the phones and nothing more.
Have had my 9700 for a couple of months now and it has been working fine until recently. First problem I had was a failure to send or open MMS. However a battery pull seemed to fix this. The past couple of days I have had problems with my BBM. I can message away fine until suddenly it stops working. Initially the red timer appeared and nothing was sent. Now a tick appears but it takes hours for the message to get delivered. The problem goes away temporarily and I can message fine only to return again.
Desktop mgr 5.0.1.37.When I connect (via USB) the connection appears to be recognised - clock appears on BB and PC beeps. After a few minutes PC & BB icons appear on BB screen but no interconnecting arrows. When I try to sync there is no device and PIN number showing on Device Mgr so it doesn't sync. Then the Desktop Mgr greys out and appears to freeze - I then have to disconnect the BB to unfreeze.
Device manager shows two RIM virtual serial ports v2 Com 3 & Com 4. If I try to update the drivers it says most up to date are loaded although the drivers are dated 24 Nov 2008 and are version 2.2.0.3 and appear to be called RimSerial_AMD64.sys (I'm using Intel i7 processor).
Devices & Printers screen shows a RIM Composite Device icon. Windows in Win 7 Home Premium 64 bit.
I have tried to down load an app from bb appeared and this message appears on bold 9780 "The Item is not available for your Device Model, Device OS, Carrier and Country combination"
I'm having trouble opening .jpg messages I receive by email, I get a message saying, This attachment type cannot be viewed on your device, I restarted the BB but it's still not working, I have OS 6.
I read a few posts and tried to download WinRar for my BB bold 9700, but it did not work. So can anyone please tell me a good software to open .rar files?
I am working with a Bold 9000 and having issues getting the device connected to an Acer Extensa 5430 Laptop. I have gone through every troubleshooting step I have seen online so far but still no progress.
Device: Blackberry Bold 9000 PC: Acer Extensa 5430 Laptop 3 USB ports Windows Vista Home Premium Troubleshooting Completed:
*Installed Blackberry Desktop Manager 501_b073_multilanguage from Blackberry website. Connected Device to USB1, Device recognized in Windows Device Manager as "Blackberry Smartphone" under USB Controllers and "RIM Virtual Serial Port v2 (COM8) and (COM9) under Ports in Windows Device Manager, but Blackbery Device Manager only shows COM3 "Disabled" and nothing else. Desktop Manager shows "Device Connected (PIN): None"
*Uninstalled Driver for Blackberry Device in Windows Device Manager and reconnected Device to USB2. Same result
*Uninstalled Blackberry Desktop Manager 501_b073_multilanguage and reinstalled with out Media Manager or Roxio>Installed device software from Provider specific Blackberry Site(software version 5.0.0.442)>Reconnected Device to USB3. Same Result
*Uninstalled Blackberry Desktop Manager 501_b073_multilanguage and uninstalled Blackberry Device driver through Windows Device Manager> Uninstalled ALL USB Root Hub>Restarted Computer>Installed Desktop Manager 500_b028_multilanguage>Reconnected Device to USB1. Same Result
*Uninstalled Blackberry Desktop Manager 500_b028_multilanguage>Did a battery pull on device>restarted PC>Installed Blackberry Desktop Manager 501_b073_multilanguage. Reconnected Device to USB1 Same Result
*Did a battery pull on device and connected to PC using USB2 without battery installed. Same Result
At this point I am at a loss for a next step in troubleshooting.
I am having a problem downloading media onto my blackberry bold 9780. I have successfuly installed the CD that comes with the blackberry and the USB cable goes in fine to my blackberry. But then in the last step, it asks for my blackberry password. I believed this to be the 4 digit pin I use to lock my phone, but this failed. I tried other passwords that I use for other various things but it didn't work, and it wiped everything off my phone. After contacting my service provider (o2) they suggested I try changing my 4 digit pin because this is definitely the password it requires. I changed it, but again it didn't work. I was wondering if someone could tell me which password the blackberry needs so I can start putting music onto my blackberry?
I'm trying to open zip compressed file on my BB Bold and it says: Unable to display file //media card/IM_Main-40.zip Thx for any inputs and I'm a newbie to BB, so forgive for simple questions.
i know someone who jsut got a 9700 on Tmo and are running the latest official OS and she says her messages just dont open no matter how much she presses them, but bbm works just fine.
I see that if I go in Settings > Options > Applications > Add-On I can see "BlackBerry AppWorld 1.1.0.33" But I cant see it anywhere else, and cant open it.
i cant open BBM's i have tried they battery pul out solution which does work but only temporary. Is there not a perm fix for this as the battery pull out solution is just getting too much lol.
Lets say I get a new email into my gmail account.I got a notification on my blackberry, but i open it on my laptop.Does the notification of a new email go away? and if so, how long does it take?
Since I updated my phone to the 998 bundle, i cannot open any sort of attachment on my device and also if a long email is sent ot me, the "more all" does not work as well. It has been very frustrating as work works most of my emails and messages have a attachment.
My applications will not open on Blackberry Bold 9780 after downloading them from Blackberry App World. They complete the download, they are free apps. When I press the button to open the app, it does absolutly NOTHING. I do not know what else to do, so I have been deleting them off the 9780.
i have a weird issue with blackberry bridge, after i have installed it from the appworld i can't open it.the appworld menu for the blackberry bridge has only options like "reviews", "recommend" ,"screenshots" but no "open" option.
I am on my second BB and really love the product. I am 61 years old and a retired chef. The problem I am having now is that when I connect my phone by usb to my laptop, it no longer opens my files on the BB or even gives me the option. The screen with the options doesn't show up any more. I get a message that ":the device I have connected my BB to cannot charge my phone..My BB drive does not even show up on MY |COMPUTER?
my recent mail from eBay to my Blackberry 9900 won't open! I get the coloured envelope on my email list to show that an ebay message has been sent. When I try to open this envelope, the phone takes me straight to compose a new email. This happens whether I try to open the mail from the message notifier along the top of my home screen, or if I use the email icon on the tool bar.
I have a bb bold 9900, os 7.0 version.It is written that the .pdf documents reader is pre-installed with documents to go premium which is resident.I tried but I cannot open .pdf documents.Then I tried to openn url.... as the resident bb sw says with a link,but this link doesn't work. The same link suggest to copy the address and to surf it with the normal websearch.I need to open and read .pdf.
just bought a new Bold 9900 and installed it. something strange though. I am able to receive and send email however i am unable to open any incoming emails.