BB Bold :: 9900 Crashes Whenever WiFi Is Used?
Aug 8, 2012
My BB Bold just started crashing every time I try to access data over Wi-Fi or sometimes even when it is just on. By crash i mean: black screen, red LED, full reboot. It just started when I was on a public network at a University. It wouldn't usually be a big deal but my house is the only place where i dont get 4G (of course). I have not restored it just because I really don't want to have to go through the hastle of reinstalling apps and such.
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Oct 17, 2012
Well I have a 9900 Bold. Suddenly without updating anything i plugged it in my computer to charge it and as soon as i connect the connector the phone shuts down with the red light flashing. I reopen the phone to charge it into the wall... Same thing as soon as the connecter enters, phone crash. So I have no way to charge it. I thought it was a battery default so I bought a new battery. Same thing happen, In anything i try to connect the phone it crashes. I wanted to reset the OS but how can i do it if i cant plug the phone.
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Mar 7, 2012
I had recently downloaded and installed the new os 7.1.0.267 os from SK Telecom form the software download page of on blackberry site to my bold 9900. Upon doing that i was able to access the new mobile hot spot feature and even set it up for use after calling my service provider for the APN which is Lime Jamaica. I even tested it by using another phone which detected it. However sometime afterwards about 30 minutes to an hour later while listening to music my headset got pull out by mistake and upon putting it back in realized music wouldn't start playing back after pressing the side button. Unlocked the phone only to see the play icon highlighted in music player but nothing wouldn't register when clicked with trackpad or touch screen. plus got a message on the screen saying that device media player was busy, which continued for a while. Did a battery pull afterwards which fixed the problem. However a few hours later when i decided to show a friend the new feature and test it by connecting his phone, upon accessing the connections menu the mobile hot spot option was missing even in networks and connections. essentially it disappeared form the phone the only apps on the phone besides the default ones was wikitude and whatsapps. Even after a factory reset it didn't return. Did a clean wipe of the os and installed the os again upon which the hot spot option returned only to disappear again after about a few minutes at which time no extra apps was insatlled just the default ones. Have no idea whats causing this and whats worse the 7.1.0.267 download has been removed from the Sk Telecom link.
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Sep 19, 2012
I connected my blackberry to my home wifi network but now every time I return home the phone doesn't connect automatically. I have to pull the battery and restart the phone then it will connect automatically. I don't have any mobile service at my house and am dependent on using UMA over wifi to receive calls so I'd like to get this sorted.
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Aug 29, 2011
Does anyone know definitively what, if any, deployment of Wi-Fi/UMA the 9900 is going to get (in a future software update)? I have heard that it isn't getting it at all, it is getting UMA or it is getting GAN-Lite. I rely on this connectivity so much that it will make the difference between me buying this new Bold or not.
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Feb 22, 2012
It kept saying: the protocol specified isn't supported by the handheld . Please try a different URL. But all I want to do is just get access to WIFI!!! Who can help me with this problem, Usually a page will jump out which allow me to type my ID and password.. but no page jumped out in this 9900. From the home page, what i can see is it has accessed to WIFI, but i cant open any website.
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Dec 11, 2011
Last week, this was working well using the same WLAN but now experiencing a connection that is not stable.I just purchased this last week.
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Dec 17, 2011
I just went overseas for a few days and I was able to connect to the WIFI network with my Data Services option as 'Off' because I have a 3G plan and I didn't want to get charged for 3G overseas as it's more expensive.However after I connected to the WIFI I couldn't do any browsing. It says 'A communication failure has occurred. The server may be busy, please try again later. If the problem persists contact your service provider'
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Mar 15, 2012
I have bought Blackberry bold 9900. I can use GPRS to sync the mail, calendar, browse internet and so on, but this is a little bit expensive and I have wifi at home so I want to use it instead of GPRSHow can I disable GPRS (so that I'm sure that the phone doesn't sync or use internet through it) and enable wifi so that the phone only can use this to avoid huge bill for cell phone? I understand, that I can't use BBM and some few other apps with wifi, but let say I want to check only my gmail account, browse internet at home on WIFI, send/receive sms and answer calls. If I disable "data services" in "mobile network" wifi stays connected, but I can't browse.
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May 10, 2012
Just switched from a bold 9700 to bold 9900. Our mobile signal is extremely limited since we're out in the country so wifi is essential here.On my 9700, wifi worked perfectly with all applications but that doesn't appear to be the case with the bold 9900. Several apps are extremely slow or don't work at all. I think the reason for this is the 9900 isn't using wifi for some apps. I believe some apps are using wifi such as the browser and facebook but app world, google maps, scoremobile, whatsapp and tunein radio to name a few don't appear to be using wifi at all.
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Nov 28, 2011
I have an unlocked 9900 TMobile (US Version)
First of all, I don't have a BIS plan on my Tmobile but I want to browse using wifi.
I can connect to wifi, but I cannot browse, email or bbm with wifi connected. Also, I don't know where to configure hotspot on the 9900.
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Jun 26, 2012
the maximum speed on WI-Fi, that BB Bold 9900 can reach? Does it support 4G networks?
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Jul 2, 2010
I'm setting up a new 9900. I have a cryptic 63 character wifi passphrase that I would like to paste into the field, but there seems to be no way to do that. Is there a work around other than by manually typing it in?
BlackBerry 9900 BOLD (7.1.0.794) (CHINA UNICOM)
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Sep 28, 2012
I have many problems by every next day I have new BB Bold9900. While I can browse Internet through wifi (which is interesting cause it loves to freeze), I cannot use BB app world, cause it says my device is not connected to the wireless network. The same thing with FB application. I simply cannot connect to Internet although I already am connected, and my phone even shows full signal, network name, etc. Is there any solution which will make it possible to comfortably use BB????
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Jun 7, 2012
I have just bought BlackBerry Bold 9900 and I can not access internet thourgh WiFi while Iam closing Mobile Data option.
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Apr 28, 2012
I just got a bold 9900 a couple weeks ago and I like it. I use facebook a lot and it worked on the mobile network not on wifi. Yesterday I synced my bold for updates and now facebook doesn't on my mobile network and only on wifi. How I can change it back so I can use my mobile network rather than wifi.
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Dec 4, 2011
I got my 9900 in August and haven't had this problem before. I can connect to my WiFi -- it shows as connected, strong connection etc. But when I try to go to any site on my browser I get "Unable to find the requested server. This is on my home wifi. But my laptop and WiFi are still fine so it's only on my phone. However, I discovered I am able to connect to other wifis - just not the one at home. The problem originated right when I was downloading some software upgrades. I wasn't really paying much attention to what I was doing and I'm not even sure how I got into downloading these upgrades because I'd never done that before. Anyway, one of the downloads seemed to have got stuck mid-way through downloading.
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Mar 31, 2010
Our company was able to receive the new Bold 9900 but it seems there is an issue with activating wifi on the device. Have tried turning on Wifi, but it attempts scanning for networks then eventually fails and turns wifi off. It doesn't even list any active access points. Doing a battery pull and reset the device to factory defaults does not seem to do the trick. I am thinking it could be a defective device or perhaps a software issue.
BB OS: v7.1.0.1091
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Mar 2, 2012
I have the blackberry 9900 and want to turn off the network internet services without turning off the wifi function. My mobile carrier is vodafone and even when I am connected to wifi, my credit is being used up. How do I disable the internet function but still use wifi? When I try disabling data services, wifi doesnt connect at all?
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Jul 6, 2012
When I use my phone on Wifi, it works fine for about 10-15 minsutes and then crashes the router that it connects to making the internet on the whole network go down. this happens at home, at other peoples homes, at work or even in public wifi areas like hotels or retail stores (yes I've tried it a few different places)I've tried calling my phone provider a long time ago and they were stumped at this issue but since the wifi technically works the stores refused to do anything on a warranty basis while it was still active. It's not like wifi is a must for me, the internet speed on the torch is still quite slow and I have tons of data on my plan that I don't use but I wouldn't mind getting it fixed so that I can actually turn on my wifi antenna without worrying about crashing everyone's networks.
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Mar 23, 2011
I had updated my phone earlier then after it finished updating i then connect to a WiFi then while im browsing/ using internet application it always failed.
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Jun 17, 2012
I bought my bold 9900 yesterday it have some problem with wifi connect..when turn off WIFI connected ---> my phone turn off..I try up Os ( Bell ins. ) for it but no have change Bold 9900 : vendor 331.
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Nov 7, 2012
My Blackberry Bold 9900 is not turning on.Details: A battery pull has not fixed my problem.I tried using another 9900 battery, however it did not work.My battery does not work on other 9900 devices.There are no signs of moisture, nor has there been contact with water.The LED light doesn't show, nor does anything on the screen.
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May 26, 2010
Ive been playing in google for the last hour and cant find anythign that helps. this morning my 9700 crashed as it does regularly and it wont load again. it gets to the status bar, makes its way about 1/4 of the way down and then crashed and tries to reboot. started at 9 am this morning, ive tried hard and soft resets, the battery was out of it for over an hour, desktop manager cant do anything with it becase it keeps crashing while its connecting. a new phone is in the mail but i need this phone for work and i need to boot this thing in the next little while. again ive tried ctrl alt dlt methoed a few times, numerous battery pulls, battery sat out of the phone for over an hour, tried booting it with the battery out, tried conecting to it with the battery in and out to desktop manager and nothing has worked.
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Jun 15, 2012
I have had my BB Bold for one week. The battery fully ran out and now after recharging it keeps crashing. When it comes back on line it asks to be reconnected to the Wireless network but then crashes straight away. I've tried factory restore and software update but it hasn't helped.
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Aug 31, 2011
Brand new BB Bold 9900 (tmo), everything works fine except for WiFi. It DOES connect, tried on multiple WiFi networks both open and secured, but try to access something through the browser or facebook or whatever, it is unable to access anything, "Unable to connect to the internet, please try again later.If the problem persists please contact your service provider."Have reset phone, battery pulled it, gone through all the troubleshooting with Tmobile tech support.
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Nov 23, 2012
Using your BlackBerry 9900's WiFi hotspot feature.. other devices can connect but the browsing experience on the other devices is worse than 56k dialup.I'm using a Bold 9900 7.1 Bundle 1646 (v7.1.0.523) on Virgin (Bell)'s network.
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Sep 14, 2011
I have 3 mail accounts connected to my bb. Originally all posted to one folder messages folder in the message 'center' where all the sms etc go into (middle of the screen icon at the top) i am not sure what has started to happen but suddenly i then had 2 messages folders and now i have 3. They all go to the same place and sometimes contain the same message which just appears in all 3.
I think this started when i started configuring the sync of the deletion of the folders "folder reconciliation". how i can delete these additional folders as they are just a nuicense they mean very little as mail is randomly flowing into them.
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Jan 22, 2012
i got a 9900, just got the BIS from Vodafone NZ, but here is the thing...i can send and receive txt and call, even use bb internet brower to surf internet but i can not use BIS, like facebook, twitter etc also push mail.checked with Voda NZ, they said my phone is regist under another provider therefore i can not use it in voda but it is new one, im the first owner.
PIN 29262C9B
vendor id: 603
platform 5.0.0.734
app ver: 7.0.0.585(2406)
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Jun 21, 2012
I dont seem to be able to DL OS 7.1 for my bold 9900, I am based in South Africa and use Vodacom as my SP.I tried to update my software over the air this week but it tells me my software is up to date, yet my phone tells me that my software is version 7.0 Bundle 2406.
Is 7.1 not available in SA or over the Vodacom network?
I really want to upgrade as some of the features on 7.1 are what I am looking for.
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Jul 20, 2011
I literally drop EVERY WiFi call after about 5-7 minutes. I get an error message "WiFi Signal Lost". I would normally just blame the WiFi network I'm on, but it does it on multiple totally different networks (home, work, Burger King, etc...). And I know for sure both home and work networks are very stable and fast. Not sure what the issue is. If I go and view the network details of the network I'm on, the signal strength is typically between -40 and -75 dBm. While in UMA mode, the phone will actually go out of UMA mode sometimes for no apparent reason, and won't go back into UMA mode until after a few minutes. The worst part is that the Home screen says I'm still connected to the WiFi network, but the top right corner doesn't say UMA! It says 3G! And YES, my Mobile Network Mode is set to "WiFi Preferred". Even if I set it to WiFi Only, the top of the Home screen says I'm connected to the WiFi network, but the top right corner says OFF and the phone just goes dead!!
I use this phone for work and it needs to be reliable. Is my above WiFi Calling experience normal?? If not, does anybody know anything I can try? Are there some apps that conflict the with operation of the phone portion at all? I'm back to using the default theme now and it's still doing it... Should I try doing a factory reset? Here are the apps I can think of that I have installed:
Dark GalaxyCrunchSMSBolt Browser w/BBLauncher PluginQuickPullGoogleMapsWeather ChannelTetris by Electronic Arts I've removed a bunch of the default apps, but all other apps on the phone are ones that it came with.Another thing I've been noticing... it will randomly lock up for a few seconds and be TOTALLY unresponsive. If I'm scrolling through a page, the pointer will all of a sudden stop and become completely unresponsive for a few seconds. Then resumes like nothing happened. And, if I'm typing a long text or email and it does this total-lock up, I'll look up from the keyboard and see that none of my keystrokes were being echo'd onto the screen while it was locked up. But then it starts working again like nothing happened. BUT The strange thing is that if I'm typing while it's locked up, it doesn't appear to a buffer any of my keystrokes! (as opposed to on my old BB 8330: sometimes when it got bogged down because I had too much stuff running in the background, the keystrokes being echo'ed to the screen would sometimes slow down and lag behind my typing.... but it always kept track of what I typed and would eventually catch up.) HOWEVER, when my 9780 completely locks up like I mentioned above, it doesn't seem to recognize that I typed anything while it was locked up. when it "snaps out of it" and comes back to life, none of the keystrokes I typed while it was locked up are echo'ed onto the screen. I'm wondering if it's during these complete lockups that I'm dropping calls?
Running 6.0 Bundle 1879 (v6.0.0.448, Platform 6.5.0.136)
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