As stated above, my blackberry wont back up completely, it reaches "social feeds" then it disconnects. i logged out of facebook and twitter, and the error still appears.Im trying to back up on a mabook pro, also i viewed other posts with errors, and they are using the same mac desktop manager.
View 5 Repliesjust bought a great bb bold 9900 in white and am still geting to grips with this piece if kit, everytime i receive a call all i see is unknown number, now having googled the problem the answer i receive is the following..go to settings, security, encryption, UNTICK include contacts and then UNTICK encrypt.Now everytime i untick encryptions, then save and exit....it automatically ticks the include contacts box...and the end result is caller id fails to work.
View 9 Replies View RelatedI am facing a problem when trying to make a backup for my Bold 9900, as it reach the point "backing up Smart Card Options", it just freeze and don't want to complete for more than an hour, i have been facing this problem for more than a month
View 2 Replies View RelatedAfter i updated my software from v7.0.0.1465 to 7.1.0.1149 by downloading the file and install it through PC , it created a backup file named "LoaderBackup-(2012-05-18).bbb" and this file extenion isn't acceptable by the blackberry desktop software.what shall i do to restore all my data?
View 9 Replies View RelatedBack up runs normally until reaches SMART CARD OPTIONS, then it last up to 3 hours to finish the backup process.
View 4 Replies View RelatedI am trying to back up all my data before doing a security swipe (impossible to connect to BBID and this seems to be the only solution...) but Blackberry Protect isn't working online (it says my phone is busy and the back up cannot be completed).I've tried to back up via my software but none of my contacts, pics, calendars or tasks appear when I click on the logo. I cannot even update the phone's software as nothing seems to work... I cannot use my phone properly and there is no way to call IRM (O2 said they could not help, great...).
View 1 Replies View RelatedTried running the new software update and all seemed to go fine at first, but now the 'overall backup progress' bar has been dead at 9% for a while and the 'social feeds' above has been stuck on 0% for the same amount of time. Ive tried rebooting but whenever i do this, the update starts up again and gets to the same point before stopping again.
View 9 Replies View RelatedLately my Nokia PC Suite version 7.1.40.6 fail to backup any of my E71 phone contents.Message received after using the Backup feature is "The phone did not contain any content to be backed up. The backup file is not saved."However my phone is full of content and the message is not true.I had similar problem a few days back with and older version of PC Suite but strangely no such problems with the same version of the old PC Suite last year.I hope you can help me on thios subject as I cannot over emphasised the importance of backing up the phone contents.For your information, I have used the latest version of PC Suite Cleaner before installing the latest PC Suite.
View 11 Replies View Relatedi have been trying to update my nokia E7 from symbian Anna to symbian Belle using nokia suite 3.3.89 but whenever it goes to the backup step , my phone displays an error message saying ( Home Screen cannot operate while backup or restore is in progress ) and then it turns off and the nokia suite asks me to restart my mobile and when i do so , nothing changes and the nokia suite display a message that it cannot backup my phone , also when i try to backup my mobile using a flash memory i have the same message on my phone and it turns off , also i tried to hard reset my mobile but with no use , so what can i do ?
View 1 Replies View RelatedI updated from 7.0 to 7.1 and just noticed that a number of my calendar entries are missing.I'm not entirely sure when this happened.I don't think it happened at the time of updating to the new OS but it's possible.I received an "out of application memory" error message a week ago and have read that people have encountered a loss of data with such an error.I did a backup of my data on May 17th before upgrading to 7.1 calendar entries = 800, today calendar entries = 369.Since I use my device on a BES all entries associated with the BES account appear to be intact but I've lost all other entries.When I went to restore the calendar entries only from the backup it is greyed out indicating that these are "read only data types and cannot be restored" when selecting "Select Data to Restore/Select device data and settings" as opposed to "All device data and settings".Unsure how to proceed - clearly the data is present in the backup based on the entry value do I need to do a full restore and rollback to 7.0? in order to recover the calendar entries??
View 1 Replies View RelatedI have a bold 9900, since the day I opened it and attached it to my computer.. it doesn't back up! I have a iMac with Snow Lepord. How do I get it to back up? It's on full warranty.
View 1 Replies View RelatedA few days ago I decided to update my device (9900) software to 7.1. And it has been a disaster since I received the update thru the Update Software Section on my phone but since then is has only gotten to 3% of the backup. I have restarted the phone several times, and pulled the battery several times and well and left the phone for hours hoping it would get itself together, to only occasionally fine (app error code:603) and yes at this present moment it is still stuck at 3% back up, this is 3rd day.
View 6 Replies View RelatedSo, I went to check if there was a new OS update. There was, so I downloaded and am currently installing it. However, it's been "installing" for 8 hours now, and it's stuck on 14% Overall backup progress. And 0% Social Feeds.Also, not sure if it's related. (probably is) but my Signal is off and i have no network connection. And I've got good coverage usually at home. I realised the problem about 7 hours in, after it said it would only be 2. So I battery pulled it, and it didn't work, then I tried battery and sim pulling, that didn't work. I've tried hooking it up to my blackberry desktop. It can't pick the device up because of it.
View 9 Replies View RelatedI'm unable to update the software of my BlackBerry 9900. It gets stuck in the middle, noticeably when it creates the back up of SMS.
View 1 Replies View RelatedI am unable to backup Blackberry Bold 9900. The Backup at Smart Card Option takes a long time to complete. I tried all possible solutions that I was able to find on a generic google search.
View 2 Replies View RelatedI want to back up my Bold 9900, but I got an error message on memos, everything else is backed up, only memosmessage:"Unexpected Backup Error"I tried deleted the cache, clearing the phone history! I've got almost 300 notes, is that the problem?I'm using the latest version of DM on Mac, my device software is 7.0?
View 1 Replies View RelatedWhen I try to turn on my Bold 9700 the load bar only shows the OS load to about 1/4 of the way through and the phone shuts of and continues to restart and shut off without ever turning on completely. Is this phone dead? There is no damage to the phone, I turned it off full power down last night before I went to bed unplugged and this is what I woke up to.
View 4 Replies View RelatedMy phone suddenly fail to register with our local network ever since i just got back from Philippines while i was in Philippines i was using the local provider SMART and all my BB functions was all normal and sunday eversince i got back i put back my DST sim card its been like everything has gone in my phone Fail to register with the network.i even tried and get the new sim card but still failed to get it.But i tired my friend sim the function is back to normal and it works normally and i tired my indonesian line it also works normally just like before i went to the philippine.Now my bbm is gone my what apps also gone most of all my business mail also gone.
View 2 Replies View RelatedMy Blackberry Bold 9900 is not turning on.Details: A battery pull has not fixed my problem.I tried using another 9900 battery, however it did not work.My battery does not work on other 9900 devices.There are no signs of moisture, nor has there been contact with water.The LED light doesn't show, nor does anything on the screen.
View 1 Replies View RelatedI just recently purchased my blackberry bold 9780, and i would have liked to use it for downloading videos, which are between 30 to 60 mb large. I'm furious at the fact that my friend who has a bold 9700 can download the entire file using his normal browser, while the same download fails on my bold 9780 halfway through it, and this happens every single time I try to download. I would have expected blackberry to atleast add a download manager in this supposedly newer and better version of the 9700, but instead it has more flaws. I would really appreciate someone from blackberry technical support to have a look at this issue and reply to me asap.
View 6 Replies View RelatedI just recently purchased my blackberry bold 9780, and i would have liked to use it for downloading videos, which are between 30 to 60 mb large. I'm furious at the fact that my friend who has a bold 9700 can download the entire file using his normal browser, while the same download fails on my bold 9780 halfway through it, and this happens every single time I try to download. I would have expected blackberry to at least add a download manager in this supposedly newer and better version of the 9700. At first i tought it was the network ,but my friend & I have the same network & stood next to each other to download a file & his downloaded while mines failed.
View 6 Replies View RelatedWhen I try to download an app on my BB Bold 9900 via "https://appworld.blackberry.com/webstore/product/1/?lang=en"
do I get the errorApp World Web Plugin Error An error has occurred communication with the BlackBerry App World Client. If you have content protection enabled on device,disable and try again.The content protection is disabled. Also enabling follow by disabling does not work.
I recently upgraded to the 9700 with Tmo in December. Coming from an 8900 I thought it would truly be an "upgrade". Since getting the 9700 i have had more dropped calls, call fail, can not access server etc. The phone will even go into a soft reset mid call, text or email for no reason. I called tmo and the replaced the phone and sim card. it worked well for about a day or two and BAM same crap. I am not so sure its the phone anymore. Some people i talk to say it is TMO service but i have never had this problem before and have been with tmo for 3 yrs.any suggestions /advice?
View 5 Replies View RelatedI did a normal backup and just before it finished, a message came up saying the DM could not backup one Theme. I clicked OK and then it comes up with another message and it says Backup completed ... click OK .So is it just one theme that's odd and not being backed up? (which I don't mind) With (hopefully) the rest of my stuff backed up as usual.
View 4 Replies View RelatedI dont have bettery back up and whatever photos i am taking from my phone is not getting store in memory card as well as device memory.
View 3 Replies View RelatedI have 3 mail accounts connected to my bb. Originally all posted to one folder messages folder in the message 'center' where all the sms etc go into (middle of the screen icon at the top) i am not sure what has started to happen but suddenly i then had 2 messages folders and now i have 3. They all go to the same place and sometimes contain the same message which just appears in all 3.
I think this started when i started configuring the sync of the deletion of the folders "folder reconciliation". how i can delete these additional folders as they are just a nuicense they mean very little as mail is randomly flowing into them.
I had recently downloaded and installed the new os 7.1.0.267 os from SK Telecom form the software download page of on blackberry site to my bold 9900. Upon doing that i was able to access the new mobile hot spot feature and even set it up for use after calling my service provider for the APN which is Lime Jamaica. I even tested it by using another phone which detected it. However sometime afterwards about 30 minutes to an hour later while listening to music my headset got pull out by mistake and upon putting it back in realized music wouldn't start playing back after pressing the side button. Unlocked the phone only to see the play icon highlighted in music player but nothing wouldn't register when clicked with trackpad or touch screen. plus got a message on the screen saying that device media player was busy, which continued for a while. Did a battery pull afterwards which fixed the problem. However a few hours later when i decided to show a friend the new feature and test it by connecting his phone, upon accessing the connections menu the mobile hot spot option was missing even in networks and connections. essentially it disappeared form the phone the only apps on the phone besides the default ones was wikitude and whatsapps. Even after a factory reset it didn't return. Did a clean wipe of the os and installed the os again upon which the hot spot option returned only to disappear again after about a few minutes at which time no extra apps was insatlled just the default ones. Have no idea whats causing this and whats worse the 7.1.0.267 download has been removed from the Sk Telecom link.
View 1 Replies View Relatedi got a 9900, just got the BIS from Vodafone NZ, but here is the thing...i can send and receive txt and call, even use bb internet brower to surf internet but i can not use BIS, like facebook, twitter etc also push mail.checked with Voda NZ, they said my phone is regist under another provider therefore i can not use it in voda but it is new one, im the first owner.
PIN 29262C9B
vendor id: 603
platform 5.0.0.734
app ver: 7.0.0.585(2406)
I dont seem to be able to DL OS 7.1 for my bold 9900, I am based in South Africa and use Vodacom as my SP.I tried to update my software over the air this week but it tells me my software is up to date, yet my phone tells me that my software is version 7.0 Bundle 2406.
Is 7.1 not available in SA or over the Vodacom network?
I really want to upgrade as some of the features on 7.1 are what I am looking for.
I need advise my BB 9900 keeps restarting. It gives me the loading/starting up screen then the screen turns white and gives me a red light at the top then the whole process starts again.
View 2 Replies View RelatedI bought 9900 7 months ago and phone has 3 years warranty. After ı used phone 4 months, One night, before sleeping, I plugged it to charger and went to sleep.Morning my mobile was dead. I took out the battery and the reput it. only red indicator was blinking.
- I tried to reinstall BBOS 7 but phone was not connecting to desktop software.
- I tried bbsak it also couldnt connect
- I tried to install OS with application ( after deleting vendor.xml file) loader, but when it comes to middle it gives " JVM couldnt be loaded "
Then I putted it into its box and went to warranty service. Warranty service took it for a week. Then they called me and said, You have your phone dropped and thats why your phones "mainboard" and "processor" has been damaged. So, it will cost 50 dollars for fix.I said, I didint drop the phone and there isnt anything visually damaged on the phone(It is same as new phone), On the other hand phone has warranty, so why should ı pay 50 dollars? because you have dropped your phone and it makes it out of warranty.
Then I gave 50 dollars and waited for a week. while waiting I realized something. what kind of "mainboard and processor cost 50 dollars? Isnt it very cheap? even impossible.
anyway they called me and said that " we couldnt repair your phone and your phone is dead Now, I really dont know what to do, and dont want to live it like that. Somehow I have to access to blackberry or RIM and explain my situation.
BUT HOW? I live in Georgia, I am Turkish and there is no official blackberry service in this country, So What can I do ?
