BB Bold :: Can't Restore Backup For 9900
May 18, 2012
After i updated my software from v7.0.0.1465 to 7.1.0.1149 by downloading the file and install it through PC , it created a backup file named "LoaderBackup-(2012-05-18).bbb" and this file extenion isn't acceptable by the blackberry desktop software.what shall i do to restore all my data?
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Apr 1, 2010
I am facing a problem when trying to make a backup for my Bold 9900, as it reach the point "backing up Smart Card Options", it just freeze and don't want to complete for more than an hour, i have been facing this problem for more than a month
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Dec 7, 2011
As stated above, my blackberry wont back up completely, it reaches "social feeds" then it disconnects. i logged out of facebook and twitter, and the error still appears.Im trying to back up on a mabook pro, also i viewed other posts with errors, and they are using the same mac desktop manager.
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Jun 24, 2012
Back up runs normally until reaches SMART CARD OPTIONS, then it last up to 3 hours to finish the backup process.
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Dec 29, 2011
I am trying to back up all my data before doing a security swipe (impossible to connect to BBID and this seems to be the only solution...) but Blackberry Protect isn't working online (it says my phone is busy and the back up cannot be completed).I've tried to back up via my software but none of my contacts, pics, calendars or tasks appear when I click on the logo. I cannot even update the phone's software as nothing seems to work... I cannot use my phone properly and there is no way to call IRM (O2 said they could not help, great...).
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Dec 22, 2011
Tried running the new software update and all seemed to go fine at first, but now the 'overall backup progress' bar has been dead at 9% for a while and the 'social feeds' above has been stuck on 0% for the same amount of time. Ive tried rebooting but whenever i do this, the update starts up again and gets to the same point before stopping again.
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Oct 7, 2012
I am trying to restore my contacts to my 9900 bold from a 9300 curve and am having no luck - contacts list shows "no contacts".I have tries via BB Desktop software and BB Protect.
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Sep 5, 2011
I upgrade 9700 to 9900 I have many autotext 922,if impossible to restore in the 9900.
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Apr 20, 2011
I updated from 7.0 to 7.1 and just noticed that a number of my calendar entries are missing.I'm not entirely sure when this happened.I don't think it happened at the time of updating to the new OS but it's possible.I received an "out of application memory" error message a week ago and have read that people have encountered a loss of data with such an error.I did a backup of my data on May 17th before upgrading to 7.1 calendar entries = 800, today calendar entries = 369.Since I use my device on a BES all entries associated with the BES account appear to be intact but I've lost all other entries.When I went to restore the calendar entries only from the backup it is greyed out indicating that these are "read only data types and cannot be restored" when selecting "Select Data to Restore/Select device data and settings" as opposed to "All device data and settings".Unsure how to proceed - clearly the data is present in the backup based on the entry value do I need to do a full restore and rollback to 7.0? in order to recover the calendar entries??
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Jan 1, 2012
I have a bold 9900, since the day I opened it and attached it to my computer.. it doesn't back up! I have a iMac with Snow Lepord. How do I get it to back up? It's on full warranty.
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Mar 16, 2012
A few days ago I decided to update my device (9900) software to 7.1. And it has been a disaster since I received the update thru the Update Software Section on my phone but since then is has only gotten to 3% of the backup. I have restarted the phone several times, and pulled the battery several times and well and left the phone for hours hoping it would get itself together, to only occasionally fine (app error code:603) and yes at this present moment it is still stuck at 3% back up, this is 3rd day.
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Jan 16, 2012
So, I went to check if there was a new OS update. There was, so I downloaded and am currently installing it. However, it's been "installing" for 8 hours now, and it's stuck on 14% Overall backup progress. And 0% Social Feeds.Also, not sure if it's related. (probably is) but my Signal is off and i have no network connection. And I've got good coverage usually at home. I realised the problem about 7 hours in, after it said it would only be 2. So I battery pulled it, and it didn't work, then I tried battery and sim pulling, that didn't work. I've tried hooking it up to my blackberry desktop. It can't pick the device up because of it.
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Jul 14, 2012
I'm unable to update the software of my BlackBerry 9900. It gets stuck in the middle, noticeably when it creates the back up of SMS.
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Feb 8, 2012
I am unable to backup Blackberry Bold 9900. The Backup at Smart Card Option takes a long time to complete. I tried all possible solutions that I was able to find on a generic google search.
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May 12, 2010
I use an unlocked Storm on T-Mobile. Because it was originally a Verizon phone, it's got VZ Navigator, which I like. My wife has a 9700 for T-Mobile, and I'd like to put VZ Navigator on her phone. Can I use the backup/restore method for that purpose? Can I backup what's on my phone, then "restore" to hers?
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Jun 15, 2010
In DM (V4.6) when I go to Backup/Restore > Advanced my contacts are not found at all. My Calendar is there, SMS messages, etc, but my contacts simply don't appear at all. Any thoughts on why they are not showing up and how I can get them to be visible there?I would like to be able to choose them, among other individual db's for backup.
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May 17, 2010
I had everything working fine on 5.0.592 for a week or more. I tried to restore some contacts from a prev backup and now all the sudden my email functionality is messed up. I have it linked to my GMAIL acct. Things I noticed since that contact backup is now when i go to delete a message, it will not prompt to delete from device only or device and inbox Also I can hit reply on some, but when I go to send, there is no send option. And lastly when I delete from my phone, it does not mark as read or delete from my inbox. i checked all the settings I can find. But nothing changed.
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Jun 3, 2012
I have updated my iPhone 4 to 5.1.1 and I can't restore my backup files because when I try to restore my backup iTunes shows that the backup is corrupted or not compatible with the iPhone
Info:
iPhone 4, iOS 5.1.1
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Jun 27, 2012
When setting up my new iPhone 4s, should I restore from icloud or itunes backup? Or set up as a new iPhone? The phone number is staying the same from my iPhone 4.
Info:
iPhone 4S
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Dec 7, 2011
My 'backup and restore' app won't back up my text messages... it backs up the other things on the list for example the contacts, call logs, brower history etc. I would like to save the messages before I update my phone.Or unless there is another way of saving my messages, i.e. saving them onto a pc or something.I have a Sony Ericsson Xperia X10 Mini Pro.
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Jun 1, 2012
how can i restore old mobile backup from iCloud backup to new phone?
Info:
iPhone 4S, iOS 5.1.1
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Jun 26, 2012
I click restore and my phone doesn't restore the last backup file?
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Oct 28, 2010
I had faced this issue when i last updated my phone when the 2.1 had come out.. I installed the latest Backup and Restore application as recomended by the SE update site.. Then backed up my files onto an already existing backup (which i think has corrupted the backup), hence overwriting the file.. After that i upgraded to 2.1 and restored my files, which failed because the contacts were not successfully imported (even though the Backup and Restore app said that the import was succesful.)
i was asked to repair the firmware using PC companion and hence want to backup succesfully without any problems. I cant risk loosing my contacts again. And i want to know from others in this forum if they have faced this issue on normal backup (not overwritten on an existing backup). [URL]
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Jul 6, 2010
I have lost ~20 pictures I took during my family's 4th of July event this weekend. It was the first time they have met my 17 month old daughter. Normally I wouldn't sweat loosing pictures, but these are very important to me.It restored every picture up until the backup I did before I left Sunday morning. I have tried A few different backups, one I made before I erased and synced my phone(new computer, old one was my work computer, no access to it).
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Jun 14, 2010
I'm planning to restore my iPhone while updating to iOS 4 since I've bee using the same old backup for 3 years or so now, installed a bunch of thing etc... so I want to start from scratch.
The only thing I don't want to lose are my SMS.I also don't want to jailbreak my iPhone.
What are the solution to backup only my SMS (so not regular iTunes backup) and then restore that only to my freshly installed iOS4?
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May 3, 2012
I finally updated my iPhone to 5.1. I waited so long because of the fiasco updating my iPod Touch when 5.0 first came out. I thought it worked, I was pleased Apple worked out the bugs. Lo and behold, all of my apps and folders disappeared before my eyes. No problem I thought, I did a back up. Restore from back up. Fifteen minutes later, it looks exactly the same. Isn't a backup supposed to be of everything on the system so that if something goes wrong, you just revert back to the back up and either try again or wait for the process to be fixed? Seriously, get your stuff together.
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May 19, 2012
if I restore factory setting to my iPhone, is it still possible to restore the backup from itune/ icloud to get the purchased apps and other informations?
Info:
iPhone 4, iOS 5.1
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Sep 17, 2010
I want to back up my Bold 9900, but I got an error message on memos, everything else is backed up, only memosmessage:"Unexpected Backup Error"I tried deleted the cache, clearing the phone history! I've got almost 300 notes, is that the problem?I'm using the latest version of DM on Mac, my device software is 7.0?
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Jun 27, 2012
I just updated to iOS 5.1.1 on my 3GS phone, previously using 5.0, while plugged into the computer and iTunes 10.6.3. I had the phone set to backup to iCloud, and ran a sync operation before updating.Does that not also create a backup?When the restore process began, it asked if I wanted to set up as a new phone or restore from backup. However the list of available backups did not have anything from today.The last one listed was from October 2011.So I cancelled that operation, went through the new phone setup and then it asked if I wanted to restore from iCloud. So I chose the most recent iCloud backup which was from around 6 AM this morning. Now it is in the process of downloading all my apps, pics, and perhaps music as well. I don't know but it's going to take HOURS to finish this.
Anyway I opened some apps that have already downloaded, and some app data appears to be intact. But other apps have nothing after October 2011. And I'm talking apps that have tracked my fitness and workout progress over the past 6 months, bike rides in the past few months, car fuel fillup and maintenance history since October, I'm talking LOTS of data that appears to be gone.What did I do wrong here? Did I not do what I should have done regarding backups? What is the point of backing up to iCloud if it's not going to back up all my app data?
Info:
iPhone 3GS, iOS 4.3.3, 16GB Black, 05.13.04 baseband
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Jun 9, 2012
I have been using my iPhone 4 as an iPod for a while because I'm waiting for AT&T to unlock it. I wanted to restore my phone to backup in my computer, but the restore button only restored my phone to factory settings, and it now tells me to activate the phone but I don't have the original SIM. Is there a way to restore to backup without activating the phone?
Info:
iPhone 4, iOS 5.1.1
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Nov 7, 2012
My Blackberry Bold 9900 is not turning on.Details: A battery pull has not fixed my problem.I tried using another 9900 battery, however it did not work.My battery does not work on other 9900 devices.There are no signs of moisture, nor has there been contact with water.The LED light doesn't show, nor does anything on the screen.
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