I am facing a problem when trying to make a backup for my Bold 9900, as it reach the point "backing up Smart Card Options", it just freeze and don't want to complete for more than an hour, i have been facing this problem for more than a month
View 2 RepliesAs stated above, my blackberry wont back up completely, it reaches "social feeds" then it disconnects. i logged out of facebook and twitter, and the error still appears.Im trying to back up on a mabook pro, also i viewed other posts with errors, and they are using the same mac desktop manager.
View 5 Replies View RelatedAfter i updated my software from v7.0.0.1465 to 7.1.0.1149 by downloading the file and install it through PC , it created a backup file named "LoaderBackup-(2012-05-18).bbb" and this file extenion isn't acceptable by the blackberry desktop software.what shall i do to restore all my data?
View 9 Replies View RelatedBack up runs normally until reaches SMART CARD OPTIONS, then it last up to 3 hours to finish the backup process.
View 4 Replies View RelatedI am trying to back up all my data before doing a security swipe (impossible to connect to BBID and this seems to be the only solution...) but Blackberry Protect isn't working online (it says my phone is busy and the back up cannot be completed).I've tried to back up via my software but none of my contacts, pics, calendars or tasks appear when I click on the logo. I cannot even update the phone's software as nothing seems to work... I cannot use my phone properly and there is no way to call IRM (O2 said they could not help, great...).
View 1 Replies View RelatedTried running the new software update and all seemed to go fine at first, but now the 'overall backup progress' bar has been dead at 9% for a while and the 'social feeds' above has been stuck on 0% for the same amount of time. Ive tried rebooting but whenever i do this, the update starts up again and gets to the same point before stopping again.
View 9 Replies View RelatedI updated from 7.0 to 7.1 and just noticed that a number of my calendar entries are missing.I'm not entirely sure when this happened.I don't think it happened at the time of updating to the new OS but it's possible.I received an "out of application memory" error message a week ago and have read that people have encountered a loss of data with such an error.I did a backup of my data on May 17th before upgrading to 7.1 calendar entries = 800, today calendar entries = 369.Since I use my device on a BES all entries associated with the BES account appear to be intact but I've lost all other entries.When I went to restore the calendar entries only from the backup it is greyed out indicating that these are "read only data types and cannot be restored" when selecting "Select Data to Restore/Select device data and settings" as opposed to "All device data and settings".Unsure how to proceed - clearly the data is present in the backup based on the entry value do I need to do a full restore and rollback to 7.0? in order to recover the calendar entries??
View 1 Replies View RelatedI have a bold 9900, since the day I opened it and attached it to my computer.. it doesn't back up! I have a iMac with Snow Lepord. How do I get it to back up? It's on full warranty.
View 1 Replies View RelatedA few days ago I decided to update my device (9900) software to 7.1. And it has been a disaster since I received the update thru the Update Software Section on my phone but since then is has only gotten to 3% of the backup. I have restarted the phone several times, and pulled the battery several times and well and left the phone for hours hoping it would get itself together, to only occasionally fine (app error code:603) and yes at this present moment it is still stuck at 3% back up, this is 3rd day.
View 6 Replies View RelatedSo, I went to check if there was a new OS update. There was, so I downloaded and am currently installing it. However, it's been "installing" for 8 hours now, and it's stuck on 14% Overall backup progress. And 0% Social Feeds.Also, not sure if it's related. (probably is) but my Signal is off and i have no network connection. And I've got good coverage usually at home. I realised the problem about 7 hours in, after it said it would only be 2. So I battery pulled it, and it didn't work, then I tried battery and sim pulling, that didn't work. I've tried hooking it up to my blackberry desktop. It can't pick the device up because of it.
View 9 Replies View RelatedI'm unable to update the software of my BlackBerry 9900. It gets stuck in the middle, noticeably when it creates the back up of SMS.
View 1 Replies View RelatedI am unable to backup Blackberry Bold 9900. The Backup at Smart Card Option takes a long time to complete. I tried all possible solutions that I was able to find on a generic google search.
View 2 Replies View RelatedI want to back up my Bold 9900, but I got an error message on memos, everything else is backed up, only memosmessage:"Unexpected Backup Error"I tried deleted the cache, clearing the phone history! I've got almost 300 notes, is that the problem?I'm using the latest version of DM on Mac, my device software is 7.0?
View 1 Replies View RelatedMy Blackberry Bold 9900 is not turning on.Details: A battery pull has not fixed my problem.I tried using another 9900 battery, however it did not work.My battery does not work on other 9900 devices.There are no signs of moisture, nor has there been contact with water.The LED light doesn't show, nor does anything on the screen.
View 1 Replies View RelatedI did a normal backup and just before it finished, a message came up saying the DM could not backup one Theme. I clicked OK and then it comes up with another message and it says Backup completed ... click OK .So is it just one theme that's odd and not being backed up? (which I don't mind) With (hopefully) the rest of my stuff backed up as usual.
View 4 Replies View RelatedI dont have bettery back up and whatever photos i am taking from my phone is not getting store in memory card as well as device memory.
View 3 Replies View RelatedI have 3 mail accounts connected to my bb. Originally all posted to one folder messages folder in the message 'center' where all the sms etc go into (middle of the screen icon at the top) i am not sure what has started to happen but suddenly i then had 2 messages folders and now i have 3. They all go to the same place and sometimes contain the same message which just appears in all 3.
I think this started when i started configuring the sync of the deletion of the folders "folder reconciliation". how i can delete these additional folders as they are just a nuicense they mean very little as mail is randomly flowing into them.
I had recently downloaded and installed the new os 7.1.0.267 os from SK Telecom form the software download page of on blackberry site to my bold 9900. Upon doing that i was able to access the new mobile hot spot feature and even set it up for use after calling my service provider for the APN which is Lime Jamaica. I even tested it by using another phone which detected it. However sometime afterwards about 30 minutes to an hour later while listening to music my headset got pull out by mistake and upon putting it back in realized music wouldn't start playing back after pressing the side button. Unlocked the phone only to see the play icon highlighted in music player but nothing wouldn't register when clicked with trackpad or touch screen. plus got a message on the screen saying that device media player was busy, which continued for a while. Did a battery pull afterwards which fixed the problem. However a few hours later when i decided to show a friend the new feature and test it by connecting his phone, upon accessing the connections menu the mobile hot spot option was missing even in networks and connections. essentially it disappeared form the phone the only apps on the phone besides the default ones was wikitude and whatsapps. Even after a factory reset it didn't return. Did a clean wipe of the os and installed the os again upon which the hot spot option returned only to disappear again after about a few minutes at which time no extra apps was insatlled just the default ones. Have no idea whats causing this and whats worse the 7.1.0.267 download has been removed from the Sk Telecom link.
View 1 Replies View Relatedi got a 9900, just got the BIS from Vodafone NZ, but here is the thing...i can send and receive txt and call, even use bb internet brower to surf internet but i can not use BIS, like facebook, twitter etc also push mail.checked with Voda NZ, they said my phone is regist under another provider therefore i can not use it in voda but it is new one, im the first owner.
PIN 29262C9B
vendor id: 603
platform 5.0.0.734
app ver: 7.0.0.585(2406)
I dont seem to be able to DL OS 7.1 for my bold 9900, I am based in South Africa and use Vodacom as my SP.I tried to update my software over the air this week but it tells me my software is up to date, yet my phone tells me that my software is version 7.0 Bundle 2406.
Is 7.1 not available in SA or over the Vodacom network?
I really want to upgrade as some of the features on 7.1 are what I am looking for.
I need advise my BB 9900 keeps restarting. It gives me the loading/starting up screen then the screen turns white and gives me a red light at the top then the whole process starts again.
View 2 Replies View RelatedI bought 9900 7 months ago and phone has 3 years warranty. After ı used phone 4 months, One night, before sleeping, I plugged it to charger and went to sleep.Morning my mobile was dead. I took out the battery and the reput it. only red indicator was blinking.
- I tried to reinstall BBOS 7 but phone was not connecting to desktop software.
- I tried bbsak it also couldnt connect
- I tried to install OS with application ( after deleting vendor.xml file) loader, but when it comes to middle it gives " JVM couldnt be loaded "
Then I putted it into its box and went to warranty service. Warranty service took it for a week. Then they called me and said, You have your phone dropped and thats why your phones "mainboard" and "processor" has been damaged. So, it will cost 50 dollars for fix.I said, I didint drop the phone and there isnt anything visually damaged on the phone(It is same as new phone), On the other hand phone has warranty, so why should ı pay 50 dollars? because you have dropped your phone and it makes it out of warranty.
Then I gave 50 dollars and waited for a week. while waiting I realized something. what kind of "mainboard and processor cost 50 dollars? Isnt it very cheap? even impossible.
anyway they called me and said that " we couldnt repair your phone and your phone is dead Now, I really dont know what to do, and dont want to live it like that. Somehow I have to access to blackberry or RIM and explain my situation.
BUT HOW? I live in Georgia, I am Turkish and there is no official blackberry service in this country, So What can I do ?
after updating my Bold 9900 tho Firmware 439 (I hope, it will work mith my BMW), I can´t power on the 9900 normally. It doesn´t react in any way, so I have to put out the battery and of course put it back . After that I can power on the device.
View 1 Replies View RelatedMy Blackberry Bold 9900 is running OS 7.0 and i've tried updating it through the blackberry site and the blackberry desktop manager and both say I'm running the most up-to-date version. Is there anything I can do to update to OS7.1?
View 2 Replies View RelatedI've got a BB Bold 9900 through my work phone on AT&T and the phone was working just fine all night didn't have a problem with it, I plugged it into my charger went to bed now all of a sudden I can't get the phone to turn on and the red light keeps coming on and turning back off.
View 7 Replies View RelatedI purchased my 9900 the end of last month and got the goodies along with it. For some reason for the past couple days I keep losing my data services and i either have to reboot or cycle the mobile network connectivity.OS. 7.1.248
View 1 Replies View RelatedI just bought this phone and the next day when i wanted to download an application or remove one of my email accounts, it asks for blacberry id username and password but it cant log in. i changed the password, removed battery started it without sim card but nothing helps.
View 9 Replies View RelatedI purchased my bold 9900 directly from Rim in February, and I noticed thatit recently keeps turning on and off by itself, sporadically. Once it turnsback on, it will immediately turn back off, and restart the process atleast 2-3 times. This is a nuisance because it happens many times a day. I have tried turning it on/off with and without my sim card, but it isn't helping?
View 1 Replies View RelatedI have a Blackberry Bold 9900. The phone worked for about 3 months and then it just died. It won't start up or charge. I went to T-Mobile Netherlands for repair. They said they could sent it for repair at my own cost. This should be warrenty right?
View 1 Replies View RelatedMy Blackberry bold 9900 keeps on rebooting. The problem occurred when I switched on the phone after a 6 hour flight. I have removed the sim, memory card and battery but noting doing. It keeps rebooting.
View 2 Replies View Relatedmy blackberry bold 9900 keeps turning off and on with the battery. but when i use my charger it stays on. i have tried to restore the OS several times but no .
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