BB Bold 9700 :: JVM Error 102 - Reload Software 507
Jan 5, 2010
Please any help right now would be fantastic. So initially I had the JVM error 102 which I cleared by using JL_comand and wiping the hand held which has now left me with the 507 error.
I have desktop manager and I just downloaded the newest operating software from the carrier I am using (However the phone is unlocked) . I did delete the vendor file from the application folder like it says to do on most posts...
My issue is right here.. after plugging in the device (which is not recognized) ...I proceed to the application loader. It tells me that "No software is available for your device" I am currently using desktop manager v5.0.1.
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Jan 14, 2010
Don't know what happened but my internet and BBM stopped working so I decided to do a soft reset (alt+Rshift+del). Upon loading, I get JVM Error 102, and will no longer boot into the OS. From reading some stuff here, it seems I now have to do a complete wipe to restore the BB.My questions is this, I haven't added any new software in a long time, why would this error just pop up out of no where? Should I get a replacement phone from T-Mobile or just try to reload the OS again?
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Feb 6, 2010
Ok so i have had a BlackBerry Bold 9700 for nearlly a month now and i came in from work today sent a few SMS messages locked my phone as normal and put it back in its pouch the next time i go to send a text my screen is white with a picture above some text saying "Reload Software:507" ive also read up that i have to install new software, However i also read that i have to back up my phone and when trying to do this it lets me select my phone and thats it, it does not back up my phone. I am very worried that i will have to get a new phone + lose all my contacts and messages that i have stored on my phone.
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Jan 29, 2010
Can anyone tell me how to do this? How to wipe and Reload OS?
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May 17, 2010
Got my first Blackberry, a 9700, last week, and installed the desktop software yesterday. It suggested I did an update, so I did. Everything appeared to go well, no problems, and the phone rebooted OK, and appeared to be functioning OK, and I've received emails and text messages, and made and received calls OK since then.....until this afternoon. Was sitting there, the phone in it's pouch, and I noticed the red light flashing. I thought I had received an email or something that I had missed, so, take the phone out of the pouch, and notice it's rebooting. And, yes, you guessed, it the message 'Reload Software 507' sitting prettily in the middle of the screen against a white background.
Any ideas as to what to do from here on? I guess I'm going to try and reload software, as suggested, from the desktop program. Any hints or tips would be appreciated at this point in time. I have tried pulling the battery, and waiting 30 seconds, but makes no difference.
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Apr 2, 2012
i try to download the new software my comp is telling me that i cant trust the site i'm trying to downloading from?? and i tried to plug my phn into my laptop and that wont even do anything either, its stuck on the white screen with that little msg saying Error 507..
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Apr 24, 2012
How do i reload software after Error 507 message
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May 17, 2010
I'm no beginner when it comes to updating BB O.S but I got stunned here a bit. Using BBSAK I wiped the device and then tried to Load OS > it failed to communicated with my device as it was stuck on that screen and green bar not moving anywhere. So I cancelled and tried loading the OS again this time it gave me a error connecting to "boot ROM" so I unplugged BB and restarted the computer, now the Windows 7 is not recognizing USB or not detecting it. i tried common files > rim > loader.exe but it won't recognize PIN, there is no OS on BB
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Apr 10, 2012
why my phone is showing this error message. it doesnt function at all. Have tried taking out battery but no joy.
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Jul 1, 2010
I am holding a blackeberry bold 9000 phone.The phone got an issue when my nephew played with it and currently it is showing the error as RELOAD SOFTWARE 513.I tried to find a solution and the reinstalling softwares should resolve the issue.My concern now is that I have got plenty of data ,notes,contacts on the phone memory which I do not want to lose.Is there a way to resolve the issue as my work is hampering because the phone has got stuck this moment.
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Oct 21, 2011
On the screen of my blackberry bold 9900 says "Error 102" Reload software, and there's a highlighted "reset" on the screen. I tried to to that, but when it restart, it came back to the same screen again with Error 102.I tried to connect it to the desktop manager, but it says that "blackberry desktop software cannot communicate with the connected device".I also tried to take out the battery, sim card and media card, and back on again, still got the same message on screen "Error 102"Any advice how i can fix this?Before it went of i was deleting a few apps, because my memory was low, and it says that deleting will take action after restarting the bb, i pressed ok, bb was deleting the apps, but the clock icon keep on turning, like it was stuck. It stays like that for hours, so i decided to take out the battery and put it back in again, and that when i start getting this "error 102" message on my screen.
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Aug 25, 2010
The contacts in outlook have only my new contact info (1 contact) and the desktop and wireless software want to synchronize with this folder. The sync works between the two devises however it does not recognize the loads of contacts that are on my blackberry devise. I have tried all of the options on the advanced sync option to try toget outlook to download the contact from the Blackberry 9700. How do I get these two to synchronize?
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Jul 24, 2010
I've tried signing into Facebook via my new 9700 and am getting the following error message:Error encountered during XML parse: End tag does not match start tag 'head'.Has anybody else had this message? How do I get around it so I can access my Facebook account?
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Feb 12, 2010
I downloaded a leaked OTA link for the new Twitter app and after a reboot I get this error message after halfway through booting up - "JUM error 545".I have mac and blackberry desktop manage, but can't see to get it hooked up because it just keeps reading that error message and won't sync with the mac.
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Aug 2, 2010
Error Code Ox8004fd28
BB9700
At & T
OS- V5.0.0.602 Platform-51.30112
Keep getting this error code. Tried to refresh, tried to update but says i ahve the latest version. My address book updates fine, but it is my calendar. i cannot get it to synce with my Ooulook 2007 thorugfh the Bb Desktop software What now?
Toporock
Toporock
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Aug 7, 2012
Reload Software 552 Error
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Apr 6, 2012
I have this Error 513 reload software on my phone. don't know what to do. It came when I was trying to connect to my computer desktop, I was asked for my Blackberry password. I tried many times and would not accept it. I think I tried more than ten times. I called the service provider, they saied take out the battery and SIM card, that did not work. How can I clear this message and restore my phone?
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Apr 19, 2011
I have been using my Blackberry 8900 for more than 18 month and never hadany problem.Today I went to Blackberry apps and downloaded the Blackberry protect software, while the download was going on, the mobile got off automatically and post that neither its getting on nor I am able to connect it to myDesktop manager (latest version 6.02). It shows the error as Reload Software 552.
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Mar 6, 2010
Just last night I got the white screen with the reload software: 507 error. I was downloading some new apps my phone just crashed, so I tried to reload the software and all that. When at the loader app, the "waiting to initiate device" step, my phone turns on but with the error and the loader doesn't recognize my phone and asks me if I want to retry or cancel everything. I have tried a bunch of methods out there on the other forums, but they didn't work.
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Apr 23, 2011
I downloaded the Blackberry Protect, it asked me to reboot. I did and it came back with RELOAD SOFTWARE 552.
Its not coming on apart from that message. I have tried taking out and putting back both the battery and sim card, nothing is working.
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Feb 14, 2010
I have a MacBook and I haven't really done anything that could cause this problem. I removed the AP News program and on the next reboot, it comes up with the error screen that says Reload Software 552. I didn't back up anything because I didn't even foresee this coming. I'm reading that I have to completely reinstall the OS again, and I've also read that I can go into my Blackberry on my computer and remove the newly installed(and in this case, uninstalled) application. I'm not currently home so I can't try this but I'm wondering if anyone has other solutions. This is super weird because I had a dream I jumped into a pool with my phone last night and it broke.
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Jul 12, 2010
My nephew is visiting me for the summer and he has a Blackberry 8530. Tonight the screen went white and there is an error message stating: reload software 513. There is also a rectangular symbol with a circle around it and a line through it.I have never had a Blackberry so I am at a loss. I was surfing around and I have found conflicting information. I am going to download the Blackberry desktop software onto my computer and my instinct is telling me to download software V.5.0.0.459 (his sister has this on her Blackberry). Additionally, they neglected to bring a data cord for their phones, however the one I have for my Palm Pre seems to fit - do you think it'll work or should I buy a new one?
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Apr 5, 2011
I accidentally dropped my Blackberry Curve 8520 on the floor and the battery fell out. Now when it tries to restart it gets about two thirds of the way through and then comes up with the message Reload Software 507. I have tried connecting it to my laptop but that doesn't work.
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Jan 9, 2012
I am trying to sort out my Blackberry curve which is showing the error message Java 102 reset. I have tried to follow the instructions in KB11320 & KB10068 but the phone has the most up-to-date version of the software on it and the 'view other versions' option is not available.
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Jan 10, 2010
I had a curve 8310 on o2 and moved to a bold 9700 still on o2.When i moved i used the desktop manager and did the device switch over, all went well including bbm etc.However whenever i tried to send an email i recieved the error message 'transaction error failure at service' - I tried to log into my bis account online to update my pin but i couldnt log on! i havent changed the password or username since my old blackberry so i cant log on to change it online. on my blackberry when i try to log on to email settings it says the username field is blank!
i called o2 they put me through to geek squad and wanted to charge me to help!!! I havent had the phone 2 weeks yet.Now i think that i need to call o2 again and ask them something like releasing my old pin maybe from my bis account or resetting the bis account,any ideas what i should do or the type of questions i need to ask o2 if i have to ring them again.
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Apr 5, 2010
At first I was getting this error
B 8330 w Boost Mobile that wouldn't connect to my desktop through USB
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May 31, 2012
I've been charging my bb torch n suddenly my smartphones didn't working. Its error 102 reload software? What is that?
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Nov 28, 2010
What should I do? I already removed the recent apps I downloaded thru application loader but the error still appear and I cant use my phone.
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Apr 11, 2010
I have a Blackberry 9700 buy 2 weeks ago , and this morning i have this error on the screen : Error JVM 102 Reset !
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Mar 10, 2010
I can't connect to the BlackBerry Desktop Manager. I tried to do it both on Mac and PC.With the mac, it won't connect at all. Stays at 'connecting', 'waiting for device to start' then says it was disconnected.With the PC. It won't recognize the pin. Its set to usb port. I can't click any icons because theres a message saying something like 'make sure your device is connected'
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Sep 9, 2010
I have blackberry bold 9700 and i am getting a white screen saying this message app error 523 reset .
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