BB Bold 9700 :: BB In Pocket Never Rings
Apr 13, 2010
I'm new to BlackBerry and have been stymied by a problem that I can't find an answer to. When I have my BB in my pocket, the wiggling of the trackpad instantly silences the ring when someone calls. Since I got my Bold 9700 a couple of weeks ago, I think I've missed more calls than I've received and it took me a while to figure out what is going on.
Is there a way to disable the "any button press or trackpad wiggle silences the ring" feature? I'd rather not use the holster - I got the new small BB so it would fit in my front pocket.
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Apr 25, 2010
My wife and i have had blackberrys for 4yrs but the two new 9700 are driving me mad !! Whilst in the holster they only ring once so missing loads of calls and when you pull the device from the holster it is not locked and the settings are telling me it should be. Checked all settings and they are correct. Running V5.0.0.586 (PLATFORM 5.1.0.146).
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Mar 23, 2010
My 9700 rings ONLY ONCE while it is in the holster. The settings regarding vibration doesn't change this.What should I do to have my 9700 ringing several times while it is in the holster?
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May 12, 2010
I have a Blackberry Bold 2 9700. Till 2 weeks ago it worked perfectly, 2 weeks ago while I was sleeping my phone ranged, then I pressed a button(I am not sure but should be the mute button) and suddenly it started to ring only once(then it starts the vibration) while in holster. I looked every setting of it but could not find anything wrong.
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Jan 7, 2010
Does the alarm ring while in bedside mode?
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Mar 16, 2010
how I set the number of rings (currently 3) so I get chance to answer my phone before it forwards to voicemail.
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Jan 21, 2010
My BB 9700 doesn't catch the first 4-5 rings of an incoming call. It's so bad that incoming Google Voice calls go straight to Google voicemail. If I call myself, I hear 4-5 rings on the calling side before the BB begins to ring. I've changed the ringer settings from vibrate but this seems to do little.
Before this phone I had a Sony Ericcson k850 that had the same problem. Before that I had the SE k550i that did NOT have any problem. If I take that old phone and put my sim card in it now, it still has no ring lag.
So I believe it has something to do with the phone settings within the phone, though this BB is the first phone I bought that came from AT&T (branded probably). Can I change some setting for the phone to ping the towers more often? I don't see anything for slot cycle on the phone...
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Jul 8, 2010
I am a new owner of a Blackberry Bold.When I receive a phone call, the phone only rings once and if I don't answer within 4 or 5 seconds I get a "missed call message". I've explored chanding ring tones accessed from the "Loud" icon without success.How do I get the phone to ring for longer like normal mobiles or landlines?
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Nov 2, 2011
Been a happy Sprint user since 2005 and have used various dumb phones and smartphones. The Photon is my 3rd Android.I have noticed that each phone , whether smartphone or not, has the same issue that has caused me to miss incoming phone calls here and there - the caller dials my number and hears several rings before my phone actually starts ringing. The phone goes to voicemail before I have the opportunity to answer the phone.The solution for my phones has always been to adjust the Slot Cycle index from the default setting of 2 to the setting of 0. This causes the phone to poll towers more frequently, thus the phone is more quickly aware of a new incoming call. The only negative implication is that the phone goes through battery a bit more quickly during the day...but it's really only a tiny difference. I've done this on my phones, on my spouse's phones, my mom's phone, etc.
Since the Photon's battery life is so much better than my prior phone (EVO 4G) I am very comfortable in adjusting the Slot Cycle index, so I obtained my MSL from Sprint and attempted the adjustment by going to the Dialer:##DATA# ->tap green Dial icon -> to the Data Settings menu...tap Advanced->From there you can see that the Slotted Index is set to 2. So I wanted to change the setting but can't get to it from Menu->Edit->enter MSL code->VerifyI called Sprint about this issue, and in the past they have helped me to change the setting. I have called more than once and have been dealing with the more advanced Tech Support team. No one at Sprint can figure out how to adjust this setting on the Photon.
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Oct 23, 2011
All I have is a white screen. Phone still rings but no images.
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Jun 13, 2010
I have recently noticed a disturbing situation with my BB Bold 9700. I can set the audio profile to Silent (like when I am in the movie or theater) but when people with specific ringtones call, the phone still has the audible ring.
I have tried all the tips I have found on this site and other sites. However, nothing seems to work. It only happens with people who have custom ring tones set.
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Jan 6, 2012
does anyone have this problem where incoming calls cannot be answered and have to reboot phone to make it work again
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Sep 9, 2010
First off I KNOW it is not on silent.
I was adding a custom ringtone and accidentally edited vibrate and hit replace all.Now it no longer rings on any profile.and yes i did change it so it plays a ringtone again, and nothing.I even restored the profiles to yesterdays backup.and nothing works.
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Jan 2, 2012
options - work - general settings - expand - number of rings, but I don't even have a work section under options... Bold 9000
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Jan 1, 2012
When I call my phone I hear 4 rings on the phone I am calling from. However the blackberry itself only rings twice and just vibrates in between. I do want the vibrate option but would like to hear four rings instead of two.
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May 30, 2010
How do i set up the number of rings on my phone, before it goes to voicemail ? Can't find this in instruction book, or voicemail prompts on phone. My carrier is AT&T. Thanks for any help.
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Aug 13, 2010
I'm a brand new owner of a 9650 and I'm stumped on trying to change a setting. Currently my phone rings only once before it goes to voice mail. I have looked all over the device to find how to increase the number and can't find it anywhere. I have checked sound profiles and see no option to do so. The manual for the 9650 says it's an issue with my provider. My carrier, Verizon, has been no help. This was not an issue with my old phone and I assumed it would be the same during the transisition to the new one. No go.
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Jan 13, 2010
I got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.
When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'.
In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.
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Jul 13, 2010
I have a BB Bold 2 (9700). The Media Card slot wont lock down the card and keeps springing it out. If i keep the card pressed down it works but wont lock down.
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Sep 3, 2010
I have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.
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Feb 17, 2010
I've owned my 9700 for nearly 2 months now and I'm still not used to the keyboard. I prefer my 8310's spaced out keys. has anybody replaced the 9700 keyboard with the Atlas keyboard?
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Jul 26, 2010
I have a problem with my Blackberry and would be grateful if anyone knows what the problem is.I have only my Blackberry 9700 bold for 1 month or so.I am unable to lock my keypad by using the lock key on top of the phone. This has happened before but after charging my phone it started to work again. I have turned my phone on and off, tried charging it and the button still doesn't work. Although the keypad will lock when I put it into the leather case.Do you think it is a problem with my blackberry and I should return it? Or is this a problem people have had before and if so, how do I fix it?
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Aug 21, 2010
My Bold is stuck on the boot screen (at about 75%). I've tried many battery pulls with and without the SIM and it keeps doing the same thing. I've searched what I think are all the threads on here relating to this, but I'm still stuck. I'm able to connect to the device if I run Loader.exe like a user suggested, but I don't know how/where to get software to load onto the device. All the places I've searched for an OS says I need to go into the device to find information about it. Well, I can't get into the device to do that. So, how do I know what OS to download and install? I really want to exhaust all possibilities before I have to completely wipe the device because I don't have a current backup. But, even if I wipe the device, I'm going to need to download an OS which I can't do now.
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Mar 20, 2010
First two locked up constantly and rebooted. All I did was:
Set up Yahoo Mail
Download Google Maps, Point, Movies
Download One Theme - 18 Icon BlackBerry 9700
Sync with Yahoo Contacts
Sync with Lotus Notes Calendar Only.
Back Up
WiFi connection to home router
Bluetooth headset
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Feb 22, 2010
Profile pics pop up from facebook friends in my address book when they call on my pearl 8120 but not my bold 9700. What am I doing wrong?
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Jun 2, 2010
I have recently purchased this 9700 (3 weeks ago) and am generally very pleased with the device. BUT If I leave the BB 9700 connected overnight to the computers USB Port for charging, and, obviously, after a few hours the computer will go to sleep, thus turning off the power to the USB port In the morning I find that the BB is: Off and will not turn on, unless it is power reset. In other words I have to open up the back and pull the battery for a second then after It is put back in the red light will display nevertheless it will turn on and be fine once it boots back up. There are no other indications or problems. I notice that other people have similar complaints with their BB's.
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Jul 2, 2010
The other day I walked into a Walmart that had a display of cell phones. There was the 9700 there. I have the 9000. I was really looking forward to upgrading to the 9700, but now I don't know. It's LIKE REALLY small. I love the size of my 9000, and I'm afraid I'm going to have times typing on the 9700 keyboard now.
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Mar 4, 2010
I have no idea what's going on with my camera, when I open it, it keeps showing me a black screen and keep loading.
but my problem isn't like the others, cos it didn't show me message like, "Could not start the camera. Close other applications and try opening camera again".
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Mar 1, 2010
I found it out! You have to dismantle the phone, though. Walkthrough:
1) Remove the bottom plate with the branding (use guitar pick, small flat screwdriver, etc)
2) Remove and save warranty sticker in case the phone actually breaks.
3) Remove the two small screws on either side of the phone.
4) Using a guitar pick, small screwdriver, or case-opener tool, start on the sides of the phones slightly below the convenience keys and move down towards the bottom. On the bottom, there are three small clips that WILL NOT BREAK NO MATTER WHAT. Disconnect them. Then remove the keypad top first.
5) Slowly slide the pick/driver/tool from the bottom edges of the phone up until the volume rocker. One tab on each side should pop, but they are difficult. Take your time.
6) Grip the sides of the bezel and slide upwards. The top cover should come off along with the back chrome bezel (the one above the camera).
7) The phone will now appear very basic with only the trackpad and screen recognizable. On the white lower portion, several small, rectangular LEDs can be seen.
8) Use a preferred color of sharpie to color a large clear piece of packing or scotch tape, and cut it into 2mmx2mm squares.
9) Place one color square over each LED. Reassembly
10) Insert the keypad into the bezel bottom first, making sure that the screw tabs for the keypad are underneath the screw tabs in the bezel.
11) Holding this configuration, slide the bezel on top first.
12) Make sure the hole for the trackpad and the trackpad itself line up, this will assure you that the keypad is in right. Also look at the "frets" in the keypad.
13) Push on the bottom of the bezel until you hear at most three clicks (the three tabs locking back into place)
14) Run your fingers along the side with pressure to make sure that you snap in the single tab on both sides of the phone.
15) Insert and screw in the two small screws you took out before.
16 OPTIONAL) Put back the warranty sticker on the ORIGINAL side that it was on before.
17) Snap the carrier plate back into place.
18) You're done PICS TO FOLLOW
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Jun 5, 2010
Is it possible to stream my recorded video from the BB 9700 to a PC without having to transfer it first from the SD Card to the PC?I can stream audio through blue-tooth fine but cannot stream video either through blue-tooth or Wi-Fi.
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Feb 26, 2010
Any1 have instructions on how to replace the keyboard i found a keyboard online to $8.00 just need to know how to install it
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