Xperia Z5 :: Fingerprint Sensor Does NOT Read Anymore
Jul 3, 2010
What is going on with this fingerprint scanner? Â It worked well for the first few months. Â Now It:
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1) automatically buzzes and attempts a scan 5x in a row when I press the unlock button then locks the phone and requires pin.
2) does not even show the fingerprint scanner in the diagnostic menu
3) does not allow me to even register new fingerprints - I open the fingerprint software to scan new fingerprints and it closes.
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I've attached an image.Â
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This has to be a software glitch. I've already resetted my phone and same thing.
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Dec 13, 2015
The N6P has got the same fingerprint sensor than the mate s. Is it possible to get the scrolling feature with the fingerprint sensor as a touchpad for photos and browser ... working? This would be very usefull especially when reading long text.
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Dec 7, 2014
Every time I try to unlock my phone with my finger, it keeps saying try again and have to put my passcode.
Then I go to settings to delete the fingerprint and create a new one. So then I let it read my finger, after resting my finger on the home button. After lifting and resting my finger on the home button for about 10-13 times, I get this error every single time. What can I do to fix it? I keep drying my hands and cleaning the home button but that doesn't . On the first day I got the phone, it worked perfectly but in about a few weeks, it's not working correctly.
Info:
iPhone 6, 64 GB
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May 6, 2015
I use Zooper Widgets on my Widget Locker lock screen but it seems like using the fingerprint sensor isn't possible with Widget Locker. Is there any way to use it on a lock screen other than the stock lock screen? Another app? Or is there any way to use widgets on the stock lock screen?
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Aug 1, 2012
Its simply is that when I press the fingerprint sensor to bring the screen on, it starts yelling 'Swap too fast/too slow' bla bla bla BEFORE any actual fingerprint scan and it keeps doing it until I pres the sensor again to turn screen off. Tried disabling and enabling it, cleaned the sensor hardware gently but nothing has helped so far........Its Atrix 4G (till 4G i assume all parts will already go, just 4G will be left) on gingerbread 2.3.4...GB version.
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Jun 18, 2015
I have my device unlocked, not coded - european version. It was all good no problems with anything. Just last night i went to sleep and when I woke up in the morning I noticed this error on my S6:
"An error has occurred with the fingerprint sensor. if this message appears repeatedly, restart your device."
Clearing cache did not work. Nor did the factory reset... Tried running fingerprint test by typing *#0*# on the phone app but it stopped with no result so I guess there must be something wrong with the fingerprint scanner.
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Nov 24, 2015
I'm enjoying using it to turn the screen on with a verified fingerprint, but find myself at times thinking that long pressing it will also turn it off. Seems like a neat feature, but before I think too much of it, is it something that can be done?
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Oct 21, 2015
With root/unlocking, the finger print sensor will be somehow disabled?
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Sep 12, 2015
so I've had my Galaxy S6 and the fingerprint sensor has always worked fine. Yesterday it worked great all day long at work, then when I got home, it wouldn't work at all. I rebooted and still it wouldn't work, I cleared cache and data, did the hardware test, and it passed. It still didn't work, so I erased the fingerprints, and retrained my right thumbprint only. Now it seems to unlock with any finger of anybody! As long as they touch lightly, it unlocks about 90 percent of the time.
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Oct 11, 2011
I broke the 2 of 4 metal inside my BB 9900 sim card holder, so it does not read my SIM-card anymore .
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Apr 14, 2012
I had my C6 in my pocket and suddenly mobile started to don't read anything.If I try microSD on a USB-adapter it works correctly (on my laptop) but my C6 doesn't read or found it.I've read something about a tiny magnet on N8 or N900 (don't remember).
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Jul 13, 2012
I want to buy an ant+ Cadence sensor which is really inexpensive and I'd like to know if I could pair it and use it as a SPEED sensor for my bike. Since a cadence sensor just counts how often the magnet passes by it then I guess they are the same as speed sensor.What would be the steps to complete this? or are the profiles baked in the firmware of the sensors and there's no way for the Motoactv to profile it as a different type of sensor?
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Oct 13, 2015
in the last few days my fingerprint scanner has started to be quite picky. I've set it up with 5 different prints so I can unlock with either hand but recently it's not recognising any of my fingerprints. Today it;s working maybe one in every thirty attempts. I've removed fingerprints from the memory, when trying to re-add them it tells me to wipe the sensor/finger but both are clean.
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Oct 3, 2014
I registered two of my fingers on my phone.
Seemed to work for a while and then more or less stopped working.
So I decided to re register my fingers, but it says that I must use a existing finger to unlock and proceed!!! Which I can't do because they don't work and is the reason I am doing this!!!
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Nov 6, 2015
I recently got a gold Z5 and have enjoyed it greatly. Over the past week or so, however, I've noticed that when I press the power button to unlock the device, sometimes the fingerprint sensor misses and attempts to read again. 5 times. Even without my finger on it.
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I totally get that it's not a perfect system and false readings happen. But the sensor sometimes reads "automatically" after failing to scan my finger and then continues to try until it locks itself out, requiring me to enter my backup password.
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Doesn't seem to be any physical problems with the hardware's exterior, and I can set up and unlock using the sensor fine. Sometimes it just gets a little excited.
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Jan 15, 2016
Before I update the firmware to 152, my Z5 was trying to read the fingerprint as soon i touch the button, and it reads 5 times in a row in just 0.5sec and block it self and was required to use the pin to unlock. (Cleanning the button didnt solve the problem).
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So I decided to enter in the Fingerprint Management to remove all the 5 print screen, but the software didnt accept even 1 command to remove, just to rename the fingers.
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So I update to .152, and when I enter in the fingerprint Management, it asks the pin to start the process, but as soon I hit the button so the cell phone start asking for the fingerprint, it spears the screen saying to put the finger on the right place, but it closes very quicky and I con configure nothing.
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Oct 18, 2015
Yesterday evening my Z5 had 0-1% battery left and I connected the charger. At the same time with connecting the phone turned itself off, I thought that the battery died at the exactly same moment.
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In the morning I turned on the phone and wondered why the fingerprint sensor is not responding. I opened phone with pin and checked the fingerprint settings. Fingerprint lock was turned off and when I turned it back on I had to teach my fingerprints again.
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Mar 17, 2015
A few days ago I bought a new Xperia Z5 Premium from a local reseller, and it works just fine, most of the time.Yesterday I noticed that the fingerprint scanner works pretty bad most of the time, and sometimes it chooses to not work at all.It just refuses to recognise my fingerprint, and I've deleted and registered it over and over again.I've now added three registered prints of my thumb, and it still is extremely wonky. (The sensor, and my thumb, are both clean and unharmed).I just searched the forum, and lots of people seem to have the same issue from a few months back.
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Mar 25, 2015
I just recently got the new z5 premium with a phone case. When I open or I close the phone case the phone does not lock or light turn on in lock mode. I can't seem to find the option for this in settings. Is this even an option on this phone?
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Jan 10, 2010
I've just bought a 5230 and I'm really annoyed that I don't have the functionality my E51 had where if it was really dark the screen would dim down. This is an important thing to me since I tend to read at night and I dislike having to go all the way to settings and so on.
Do you know any piece of software that could change screen brightness based on the light sensor readings?I'm just amazed the phone software doesn't do that on its own but hey s60v5 is worse than s60v3...
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Jul 3, 2010
When i unlock the phone with fingerprint the display suddenly when too bright and the colour fade away for a second and it turn back normal after few second.
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Nov 7, 2014
Scanner is very finicky. Sometimes it works, sometimes it doesn't. Tried registering multiple ID's using the same finger. Tried safe mode. Diagnostic test fails (doesn't vibrate) during safe and normal mode.
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I bought this phone because of the fingerprint sensor (lots of sensitive business info in the phone), so i'd love for it to work normally.
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Sep 6, 2012
I got my new phine a few days ago. Last night i did the finger print function- it is now locked and asking for a pin that i do not remember setting. I cannot do ther restore factory settings as i cannot get in to the settings app - slowly going crazy?Â
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Jul 3, 2010
When i try to call somebody, everytime my screen goes black. And I can't interfere to my Phone at this time until the call automatically ended itself. When i bought my Z5. In the box there was a screen protector. Without this, how can i save my screen against scratches. Now costumer service told me: Take off screen protector and send Phone to us. Why i m using my Phone without cover. And they are gonna Open my Phone.Probably they won't correctly placed rearcover.
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Jul 19, 2015
 So I cracked my phone a while ago, had the screen replaced at a local place and the screen looks fine, the phone functions almost 100% perfectly.Â
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The thing that bugs me is that the phone seems to have the proximity sensor always on. When I answer a call, the screen turns black, and I am unable to turn the screen on until the call ends. I would rather just have the proximity sensor completely off. I just want my screen to be on when I'm on calls, or at least able to turn on with the power button.Â
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Sep 6, 2012
I accidentally dial a number and the entire phone locks, I cannot end the call and I cannot do a hard reset.
I really do not want to learn how to live with this sensor. I would just like to switch it off.
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Sep 28, 2011
I have a Xperia x10 mini pro and I can´t connect to my Gamin ANT+ sensor ( heart rate monitor ).
About the mobile:
Model U20a
Firmware: 2.1-update1
Kernel version 2.6.29
Compilation number: 2.0.A.0.504
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Aug 28, 2012
after ICS update I have a problem with pressur sensor. This problem happens both with my bike computer application and with standard Sony pressure sensor demo. If I switch on the phone and I activate the application immediatly (before the phone go sleep) all works fine. If I wait and after a while (after display dimmed) I activate the application the pressure sensor does not send events. It happen systematically. When the pressur sensor doesn't send events it is not seen from service menù (no millibar displayed). My phone model number is ST17i, Android is 4.04, kernel is 2.6.32.9-perf, build 4.1.B.0.431.
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Mar 21, 2015
proximity sensor doesn't work in my z3  then i went to settings >about phone > diadnostics >test device > ear proximity  it doesn't work also. i dailed *# *# 7378423#*#* >service tests > proximity switch > it shows proximity switch off.
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Feb 9, 2015
My gravity sensor is a bit tilted, but I can't find any way to fix it. There used to be a option to do it on some old Xperia phones, but it seems this functionality has been taken out completely. Is there any possibility to recalibrate the sensor on system level?
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Sep 25, 2015
I recently cracked my screen on my sony xperia z3. When I turn the phone from it's sleep mode, it automatically presses random buttons because the screen is broken and the sensors are all messed up now.Â
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I'm currently using an OTG adapter to navigate but, I'd like to know how to turn of the screen touch so that it doesn't randomly hit apps or buttons while its on and instead uses the mouse via the OTG adapter only. is there a setting/option to do that?
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