Galaxy S6 :: Error Has Occurred With Fingerprint Sensor - Restart Device
Jun 18, 2015
I have my device unlocked, not coded - european version. It was all good no problems with anything. Just last night i went to sleep and when I woke up in the morning I noticed this error on my S6:
"An error has occurred with the fingerprint sensor. if this message appears repeatedly, restart your device."
Clearing cache did not work. Nor did the factory reset... Tried running fingerprint test by typing *#0*# on the phone app but it stopped with no result so I guess there must be something wrong with the fingerprint scanner.
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Jan 15, 2016
I have serious problem can't flash any rom via odin 3.10.7 I tried yesterday and flash G920FXXU3COI9_G920FOXX3COI6_XEO
Today I tried install BTU and odin giving me sth like that. Cant update any new oryginal rom... Softbricked
<ID:0/003> Added!!
<OSM> Enter CS for MD5..
<OSM> Binary Check MD5.. Do not unplug the cable..
<OSM> Please wait..
<OSM> Checking MD5 finished Sucessfully..
<OSM> Leave CS..
<ID:0/003> Removed!!
[Code] .....
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May 6, 2015
I use Zooper Widgets on my Widget Locker lock screen but it seems like using the fingerprint sensor isn't possible with Widget Locker. Is there any way to use it on a lock screen other than the stock lock screen? Another app? Or is there any way to use widgets on the stock lock screen?
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Sep 12, 2015
so I've had my Galaxy S6 and the fingerprint sensor has always worked fine. Yesterday it worked great all day long at work, then when I got home, it wouldn't work at all. I rebooted and still it wouldn't work, I cleared cache and data, did the hardware test, and it passed. It still didn't work, so I erased the fingerprints, and retrained my right thumbprint only. Now it seems to unlock with any finger of anybody! As long as they touch lightly, it unlocks about 90 percent of the time.
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Dec 22, 2012
my c7 front camera does not working it shows an error report "Unexpected error occurred. Please restart the camera.
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Oct 14, 2012
whenever i open camera it says "unexpected error occured restart phone"and camera not working i have done hard reset too but still getting the same error message?
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Jun 23, 2010
The new one and now my 3g wont sync with itunes? "itunes could not connect to iphone because an error occurred while reading the device"
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Sep 24, 2011
I have made 3 attempts to update the device software on my Blackberry and every time I get an error message part way through the update then my Blackberry turns itself off and reboots. Error message: A fatal error has occurred while updating your device's software. Please try again. This happens at the same point every time - task 6 of 12 - reconnecting jvm.
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May 5, 2015
My device is samsung galaxy A5 i want to lock my screen with my finger print. I want the original finger print like samsung galaxys5.....
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Sep 11, 2015
I can't seem unlock my device using fingerprint or backup password. The fingerprint animation isn't playing and doesn't recognise that I am swiping the home button.I have tried entering the backup password and it says I have entered it incorrectly when I am for certain entered it correctly.Changing keyboards doesn't fix this. Restarting the phone and removing the battery and SD card does not fix this.
I have previously registered for the Google Device Manager and have tried locking my phone, but that doesn't seem to work. Do I need to have an Internet connection or GPS on my phone to do that? If so, I can't connect to the internet or activate GPS due to it being locked. Is there any way around this?
I really don't want to factory reset my phone unless it's the only last option I have.And I have contacted Samsung support regarding this and am waiting for a reply. I will update if they have replied to my message.
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Jun 14, 2015
Since short I have this new S6.I love the fingerprint authentication option.Every now and then though I get this message that an error has occurred in the fingerprint database. After this no fingerprints are recognized anymore and I'm forced to log in with the Backup password. After a reboot the issue seems gone, but then it returns after a while (period between seems to vary). I have four fingers entered in the database, that normally all four work correct.
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Jul 3, 2010
What is going on with this fingerprint scanner? It worked well for the first few months. Now It:
1) automatically buzzes and attempts a scan 5x in a row when I press the unlock button then locks the phone and requires pin.
2) does not even show the fingerprint scanner in the diagnostic menu
3) does not allow me to even register new fingerprints - I open the fingerprint software to scan new fingerprints and it closes.
I've attached an image.
This has to be a software glitch. I've already resetted my phone and same thing.
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Dec 13, 2015
The N6P has got the same fingerprint sensor than the mate s. Is it possible to get the scrolling feature with the fingerprint sensor as a touchpad for photos and browser ... working? This would be very usefull especially when reading long text.
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Dec 7, 2014
Every time I try to unlock my phone with my finger, it keeps saying try again and have to put my passcode.
Then I go to settings to delete the fingerprint and create a new one. So then I let it read my finger, after resting my finger on the home button. After lifting and resting my finger on the home button for about 10-13 times, I get this error every single time. What can I do to fix it? I keep drying my hands and cleaning the home button but that doesn't . On the first day I got the phone, it worked perfectly but in about a few weeks, it's not working correctly.
Info:
iPhone 6, 64 GB
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Jan 17, 2016
I have a Galaxy SM-G920A S6 fully stock that was on 5.0.2. I recently got a update OTA for it to 5.1.1. Of course this update failed to load for some reason. I then downloaded the stock update 5.1.1 unmodified firmware and flashed it via Odin. Worked perfect. Then I tried using it for my fingerprint and this error came up. I've tried rebooting of course. I tried resetting through recovery and wiping cache but it the error still pops up when I use anything related to the fingerprint reader.
Methods that I tried to use to Fix:I read on a past thread, that if you disable the fingerprint service in application manager and then reboot and then enable, it fixes the issue. I tried that and it was the same thing. I've been reading a few Xda threads and it seems like there is no real fix for this. This is the name of the file I installed: G920AUCU3BOI2_CL5527015_QB6363222_REV02_user_low_s hip
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Apr 26, 2015
Ive been having issues accessing my phone via the fingerprint scanner. I have entered my finger multiple times only to have ever it work for a while then start to fail at scanning. Most of the time it's just not working but other times it comes up with an error message. I have a tempered glass screen protector on it have set it up with it on so I don't think it could be the issue due the working the progressive failure.
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Aug 1, 2012
Its simply is that when I press the fingerprint sensor to bring the screen on, it starts yelling 'Swap too fast/too slow' bla bla bla BEFORE any actual fingerprint scan and it keeps doing it until I pres the sensor again to turn screen off. Tried disabling and enabling it, cleaned the sensor hardware gently but nothing has helped so far........Its Atrix 4G (till 4G i assume all parts will already go, just 4G will be left) on gingerbread 2.3.4...GB version.
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Nov 24, 2015
I'm enjoying using it to turn the screen on with a verified fingerprint, but find myself at times thinking that long pressing it will also turn it off. Seems like a neat feature, but before I think too much of it, is it something that can be done?
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Oct 21, 2015
With root/unlocking, the finger print sensor will be somehow disabled?
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Sep 27, 2015
Ever since I resetted my phone every time i when I click on "+ Add Fingerprint" I immediately get an error message saying "Make sure that the Home key is clean and dry, then try again". I have resetted my phone again and it still says the same thing. I have tried wiping the cache and going into safe mode but still no luck. I have cleaned it alot of times and still no luck.
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May 19, 2012
how i can successfully download the new version 7.1 for torch 9860. its always showing "an error occurred while downloading software for your device".
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Mar 21, 2015
I have had it connected with no broblems for a week as I have a new router and all my other devices work of this router through wifi. Now my S5 wont connect have Put the PW in as it asked for and is the one on the back of the router and have made sure it is correct but still no go. I have rebooted the router in hope this would work but no go either.
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Jun 1, 2015
My s6 keeps coming up with a security notice and telling me to restart my device ?
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Nov 16, 2015
Last week I tried to shut down my phone and I realized that my power button stopped working. Is there a way to re start it without that button and or is my phone just a paper weight?
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Jun 16, 2015
On restarts s5 starts opening all of the programs/apps on the phone one after another.
Not sure if it's all of them, or just the recently opened ones before the restart.
It scrolls through them so fast that i can't really make note of all of them.
I tried uninstalling some apps,cleaning cache, etc but nothing seems to work.
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May 24, 2015
I bought S6 edge a few days back, yesterday it prompted restarting the phone after turning on the virus protection after turning off it doesn't boot and is frozen on Samsung logo screen . Tired everything resetting it through ODIN but ever after rooting and resetting it still does not reboot.
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May 31, 2010
There's a problem with my phone.. when i restart the phone.. the motion sensor doesn't work for a long time.. it only works for apps.. how to solve it?
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Aug 15, 2011
When I start the update service(seus) i get the following error:"An error has occurred. See the log file c:program files(x86)Sony ericssonupdate serviceworkspace.metadata.log." <ok> I have uninstalled seus as pc companion, rebooted, downloaded the newest seus and installed it and rebooted but i still get the error.The .log file:
**************************************************************
!SESSION 2011-08-15 22:41:51.940 -----------------------------------------------eclipse.buildId=unknownjava.version=1.6.0_24java.vendor=Sun Microsystems Inc.BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=nl_NLCommand-line arguments: -os win32 -ws win32 -arch x86
[code]....
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May 20, 2011
Im unable to transfer files from my computer to my blackberry 8110. The device returns a general error [E:3] or [E:1003].how I can rectify this problem and continue transferring files to my phone?
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Jun 4, 2012
I have been logging into the MotoACTV site for for abput two months now. The very first time that I tried to login several months ago I received the Error Message: "An Internal Error has Occurred. Please Log Out and Log In again." I have rteceived the same message intermittenlty since then and also today. This seems to me a problem with the servers not adequate to the demand and should be relatively easy to remedy. i use a variety to fitness sites -- Strava, Edomondo, Garmin Connect, Training Peaks -- and have never received a simmiliar message. I think Motorola should get a handle on this problem.
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Aug 19, 2011
When trying to download any app it says 'an error has occurred please try again later'. Been saying this for a couple of days now.
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