IPhone 6 :: Fingerprint Sensor Not Working Correctly
Dec 7, 2014
Every time I try to unlock my phone with my finger, it keeps saying try again and have to put my passcode.
Then I go to settings to delete the fingerprint and create a new one. So then I let it read my finger, after resting my finger on the home button. After lifting and resting my finger on the home button for about 10-13 times, I get this error every single time. What can I do to fix it? I keep drying my hands and cleaning the home button but that doesn't . On the first day I got the phone, it worked perfectly but in about a few weeks, it's not working correctly.
Info:
iPhone 6, 64 GB
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Apr 5, 2012
I have updated the latest firmware (1600.2487.8107.12070) just a week back. Even now the battery backup is not good enough as boasted by your team. The battery does not even last for 8 hrs. This is the first time am facing such a poor battery backup for a Nokia Device. Though the call end issue is resolved in this update, the proximity sensor issue still remains. The screen blanks out when the proximity sensor is activated while calling and has to be activated again to bring back the normal screen.
Steps to reproduce this issue:
1. Make a call
2. Take the handset near your ear (The proximity sensor is activated now)
3. Move it from your ear (The proximity sensor is deactivated now, but the screen is still blank)
4. Again take it near your ear and release it again (The screen is visible now)
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Jul 3, 2010
What is going on with this fingerprint scanner? Â It worked well for the first few months. Â Now It:
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1) automatically buzzes and attempts a scan 5x in a row when I press the unlock button then locks the phone and requires pin.
2) does not even show the fingerprint scanner in the diagnostic menu
3) does not allow me to even register new fingerprints - I open the fingerprint software to scan new fingerprints and it closes.
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I've attached an image.Â
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This has to be a software glitch. I've already resetted my phone and same thing.
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Dec 13, 2015
The N6P has got the same fingerprint sensor than the mate s. Is it possible to get the scrolling feature with the fingerprint sensor as a touchpad for photos and browser ... working? This would be very usefull especially when reading long text.
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May 6, 2015
I use Zooper Widgets on my Widget Locker lock screen but it seems like using the fingerprint sensor isn't possible with Widget Locker. Is there any way to use it on a lock screen other than the stock lock screen? Another app? Or is there any way to use widgets on the stock lock screen?
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Aug 1, 2012
Its simply is that when I press the fingerprint sensor to bring the screen on, it starts yelling 'Swap too fast/too slow' bla bla bla BEFORE any actual fingerprint scan and it keeps doing it until I pres the sensor again to turn screen off. Tried disabling and enabling it, cleaned the sensor hardware gently but nothing has helped so far........Its Atrix 4G (till 4G i assume all parts will already go, just 4G will be left) on gingerbread 2.3.4...GB version.
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Jun 18, 2015
I have my device unlocked, not coded - european version. It was all good no problems with anything. Just last night i went to sleep and when I woke up in the morning I noticed this error on my S6:
"An error has occurred with the fingerprint sensor. if this message appears repeatedly, restart your device."
Clearing cache did not work. Nor did the factory reset... Tried running fingerprint test by typing *#0*# on the phone app but it stopped with no result so I guess there must be something wrong with the fingerprint scanner.
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Nov 24, 2015
I'm enjoying using it to turn the screen on with a verified fingerprint, but find myself at times thinking that long pressing it will also turn it off. Seems like a neat feature, but before I think too much of it, is it something that can be done?
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Oct 21, 2015
With root/unlocking, the finger print sensor will be somehow disabled?
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Sep 12, 2015
so I've had my Galaxy S6 and the fingerprint sensor has always worked fine. Yesterday it worked great all day long at work, then when I got home, it wouldn't work at all. I rebooted and still it wouldn't work, I cleared cache and data, did the hardware test, and it passed. It still didn't work, so I erased the fingerprints, and retrained my right thumbprint only. Now it seems to unlock with any finger of anybody! As long as they touch lightly, it unlocks about 90 percent of the time.
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Mar 20, 2010
I have an iPhone 3G 3.1.3 . I downloaded Elert successfully and can access the app's configuration page and everything seems fine, but the only time an alert appears is when the mail app is actually open. I uninstalled and reinstalled and still no luck. Any ideas?
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Mar 12, 2012
Before updating my iPhone 4S's software to 5.1 the Bluetooth connected to my vehichle's Bluetooth radio and worked perfectly. Now if I receive or make a call, the Bluetooth connects and rings through, but I can't hear them and they can't hear me. Also, my music will no longer play through the vehicle (which worked perfectly before the update). The song title shows up on the vehicle's radio but no audio. I have tried disconnecting and reconnecting the bluetooth but nothing seems to help.
PS On a side note, this update made an amazing difference on my battery life on my iPhone 4S. I used to charge my phone every night and have about 40% remaining at the end of the day...now it's about 85% left at the end of the day with the same amount of usage!
Info:
iPhone 4, iOS 5
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Apr 3, 2012
I am unable to listen to new voicemail messages unless I first delete it and then go to "Deleted Messages" and then hit the play button to listen to it. I called my Sprint support line and they claimed they fixed it but they are sadly mistaken. I have the 4s at s/w release iOS 5.1
Info:
iPhone 4S, iOS 5.1
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Jun 6, 2012
Well the other day I went to use my new headphones on my iPhone4 and the sound was terrible. The sound is distorted and crackly, to get the other speaker to go on I have to put the volume at 100% and that makes my ears bleed lol. I plug the headphone in my computer and they worked fine. I tried another set of headphones on my iPhone and Only sound would come out of one speaker. Same thing happens if I plug it into a stero. Im freaking out bacuse my iPhone is my baby and I have no idea what happen. I have already restored the phone and restarted the device multiple times and still nothing is working.
Info:
Mac OS X (10.7.2)
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Aug 20, 2014
I had locked my iPhone with my fingerprint and in my absence my friends tried to open my iPhone but as the fingerprint doesn't matched so they tried many times to open it ......So now the fingerprint scanner is not working...
Info:
iPhone 5s, iOS 7.1.2
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Jun 14, 2012
My button to turn the phone on an off seems to not want to work i have to apply lots of pressure to even get it to lock the screen.
Info:
iPhone 4
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Jul 4, 2012
I have an iPhone 4 through Sprint. Yesterday I purchased a ringtone through iTunes on the phone, and assigned it to 1 contact. It shows as being assigned to that contact, however, when I get a call from that person, the default ringtone plays. I've since synced with iTunes on the computer, but I can't figure out why the assigned ringtone won't play.
Info:
iPhone 4, iOS 5.1.1
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Aug 24, 2014
Whăt should i do if my iphone 5s fingerprint scanner stopped working?
Info:
iPhone 5s, iOS 7.1.2
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May 5, 2012
messaging isnt working correctly I can receive messages but not send
Info:
iPhone 3GS
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Jun 20, 2012
I downloaded an app that isn't working correctly. Is there a way I can submit a request for a refund?
Info:
iPhone 4S, iOS 5.1.1
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Jun 28, 2014
I've had the iPhone 5s for a few months now and everything worked fine. until about a month ago the phone stated freezing, and there seems to be a fault with the volume button. for some reason it sticks and the volume seems to go all the way up or down, without me pressing the button. and the only way to stop this is by turning off the phone. Â
also the phone seems to just freeze randomly for periods of time, especially when I am browsing the internet. if the phone is plugged into the charger it gets extremely hot and unbearable to hold. anyway....for some reason today the finger print just stopped working, i use it to unlock my phone and for my appstore. i went to unlock the phone and nothing happened at all, it just said "slide to unlock". at the same time the phone froze, this time for 20mins. i had to press the lock switch and the home button together to turn off the phone, nothing was working.Â
when the phone finally restarted, i went to investigate why the fingerprint wasn't working, and it just keeps saying "sorry, the operation was not successful. please go back and try again" but it wouldn't let me try in the first place. it just dosent work. why is this?
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Jun 23, 2010
got my iphone 4 this morning, and the face sensor works, but it seems to randomly not. on almost every call i've made today i find my face is randomly popping stuff up during the phone call...anyone else experiencing this?
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Jun 25, 2010
Noticing someting wierd with my new iPhone 4 - the proximity sensor doesn't seem to work well (or at all..)When the phone is up against my ear or if I'm cradling the phone between my ear and shoulder the proximity sensor should disable the screen and touch controls until it detects that I've pulled the phone away from my head. My iPhone 3G excelled at this. My iPhone 4 however seems to want to keep the screen on at all times, causing "cheek dialing" issues, mostly trying to initiate FaceTime.
Anyone else experiencing this?
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Mar 30, 2012
I got my nes iPhone 4s like a month and a half ago. After 2 weeks the proximity sensor stopped working, I took it to my carrier and the held it for a month (they say it was sent to Apple), they said they fixed it but that issue remains. I've tried all kinds of resets but nothing is working,
Info:
iPhone 4S, iOS 5.1
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May 31, 2012
last week i upgrated my Hardware form 4.1 to 5.1.1. Until this time everythings are ok. On my old firmware my proximity sensor working Good but in my new hardware not working. My iPhone is black and o tried all the things restarted, reset, restored, and turned my old firmware but nothing... Everythings goes the bad. Yesterday in my room and it was so dark i saw on dial screen top the loudspeaker a red light if i close dial red light is closing if dial a number red light is turning on i thing the proximity sensor is working as technique,but not working as software bug what can i do?
Info:
iPhone 4, iOS 5.1.1, Proximity sensor not working
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Dec 4, 2014
So I recently upgraded to IOS 8.1.1 and since I made that update with my iPhone 5 32gb my proximity sensor has stopped working and has caused me to face time or end calls or mute conversations with my cheek while on a call. I have done a soft reset, and rebooted numerous times and the problem persists.
Info:
iPhone 5, iOS 8.1.1
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Jun 22, 2014
proximity sensor not working on ios 7 in iphone4.can i downgrade to ios 6?
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Jan 31, 2010
I've had an iPhone 3G for one year and a half. I Opened it up a few months ago to change the back cover, which was broken; and I broke a bit the plastic piece of connector 3 of the mother board (see at the Attached image); However, It worked perfectly... Until now, that I've reopened my iPhone to change again the backcover (false covers aren't very good...), and when I finished... Noticed that the earpiece is not working! I can't hear anything while calling! I know that the connector 3 of the screen is the cause, because proximity sensor isn't working neither...
But my question is:
Is there any way to know which part of the "connector 3" has been broken? The MoBo, or the Screen Flex? Because if it's the second, I can replace it for a few bucks, but if not... :S Or... Is there any other connector that I could damage or put badly, so they are doing contact with wrong pieces, etc etc? Notice that I had to disarm the whole iPhone to change the cover... So perhaps.
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Feb 14, 2010
Earpiece and proximity sensor do not work. I can hear people fine when they are on speaker. The screen does not turn off when I place my hand over it.
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May 7, 2012
my iphone 3g proximity sensor stopped working so i had replace it and then it worked but the light sensor i dn' titried another proximity sensor , it also worked but the light didn't work.Despite of that the first proximity sensor ( the original one ) was working great all of its options the light proximity earphone.so what can i do
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Mar 13, 2015
I have a problem with my z2 with dialer app which is not working correctly. When I try to dial either by manually entering phone number or choosing from contacts or choosing form history...it's not working for the first time. When I tap once again it works. Then I can call anyone without problem but after changing app or returning to main desktop situation happens again.Â
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