IPhone 5s :: Fingerprint Has Stopped Working - Operation Was Not Successful
Jun 28, 2014
I've had the iPhone 5s for a few months now and everything worked fine. until about a month ago the phone stated freezing, and there seems to be a fault with the volume button. for some reason it sticks and the volume seems to go all the way up or down, without me pressing the button. and the only way to stop this is by turning off the phone. Â
also the phone seems to just freeze randomly for periods of time, especially when I am browsing the internet. if the phone is plugged into the charger it gets extremely hot and unbearable to hold. anyway....for some reason today the finger print just stopped working, i use it to unlock my phone and for my appstore. i went to unlock the phone and nothing happened at all, it just said "slide to unlock". at the same time the phone froze, this time for 20mins. i had to press the lock switch and the home button together to turn off the phone, nothing was working.Â
when the phone finally restarted, i went to investigate why the fingerprint wasn't working, and it just keeps saying "sorry, the operation was not successful. please go back and try again" but it wouldn't let me try in the first place. it just dosent work. why is this?
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Jun 28, 2014
Touch id says "sorry, the operation was not successful. Please go back and try again"
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Aug 24, 2014
Whăt should i do if my iphone 5s fingerprint scanner stopped working?
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Aug 2, 2015
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Jun 1, 2014
I love my S5. Have been using the fingerprint scanner to unlock without a problem since day 1.Today, it wouldn't recognize my prints at all. I went in to try to re-register them, and it won't allow me to. It asks for my alternate password, and doesn't recognize it. I know I'm typing in the correct password.
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Dec 7, 2014
Every time I try to unlock my phone with my finger, it keeps saying try again and have to put my passcode.
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I having trouble with the fingerprint ID! It will not work for me at all! Have to use the backup password about 99%!
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in the last few days my fingerprint scanner has started to be quite picky. I've set it up with 5 different prints so I can unlock with either hand but recently it's not recognising any of my fingerprints. Today it;s working maybe one in every thirty attempts. I've removed fingerprints from the memory, when trying to re-add them it tells me to wipe the sensor/finger but both are clean.
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When I try *#0* and try the sensor test I see "unfortunately, hwmoduletest has stopped working" lTrying to utilise the scanner will always show "an error has occurred with the fingerprint sensor, if this message appears repeatedly please restart your device" though restarting has never worked. I have not tried going back to stock as my carrier rom is 5.0.2 still.
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