Galaxy S6 :: Fingerprint ID Not Working?
Oct 21, 2015
I having trouble with the fingerprint ID! It will not work for me at all! Have to use the backup password about 99%!
I have an iPhone 6S and on the first setup of Touch ID; it works about 99.9% of the time! Not sure why the S6 is not working but I going to contact Samsung and see what they say! Not happy at all with the fingerprint scanner not functioning at all! Brand new phone too!
I spend about 2 hours and did all my fingers on my right hand and it just will not recognize any of them! I even clean my right hand with orange peel soap to get all the oils out of my hand and dry it with air until it was dry as can be but still no luck with the ID!
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Nov 4, 2015
A few months back I flashed xtrestolite to my g920i and have since flashed odex, deodex and several aroma versions in different combinations. Since the initial flash the scanner has not worked. Currently using the latest unikernal, though was using a different one when I first flashed. TWRP latest too.
When I try *#0* and try the sensor test I see "unfortunately, hwmoduletest has stopped working" lTrying to utilise the scanner will always show "an error has occurred with the fingerprint sensor, if this message appears repeatedly please restart your device" though restarting has never worked. I have not tried going back to stock as my carrier rom is 5.0.2 still.
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Aug 2, 2015
When I woke up today my fingerprint scanner stopped working. It have done so before, but fixed itself. Today I have not been able to unlock phone once, if I don't delete current fingerprints and add a new. It then works for half an hour or so and then it can't recognize my finger anymore.
I have tried to wipe cache on Fingerprint scanner and wipe normal cache + Dalvik cache.
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Jun 1, 2014
I love my S5. Have been using the fingerprint scanner to unlock without a problem since day 1.Today, it wouldn't recognize my prints at all. I went in to try to re-register them, and it won't allow me to. It asks for my alternate password, and doesn't recognize it. I know I'm typing in the correct password.
If I click on change alternate password, it accepts it, and asks me to type in a new password (twice). Upon the second time, an error message pops up saying there is an issue with the scanner and to restart the device, which I've now done three times.For now, I was able to change to pattern unlock.
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Jul 19, 2015
Galaxy S6 Edge - get "unable to recognise your fingerprint" message - gives "Emergency Call" only option (why not "Backup Password" option) - trying to tap on Backup Password doesn't work on the "Power On" screen doesn't work and the "unable to recognise fingerprint" message pops up after about 5 seconds. I've tried tapping on the "Backup Password" option about every time - no luck. How can I access my device???
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Sep 24, 2015
My wife turned her Galaxy S5 on yesterday, slid her finger across the scanner to open the phone and it came up with the print not recognised message (as it has many times before). This time however, it did not allow her to scan her print again. the screen changed and asked her for a back up password, not a problem as she has done this a fair few times too, it just seemed strange that it only allowed one stroke of the scanner before asking for this. We have tried her back up password many times (and any other password we could think of) but the phone will not unlock, nor will it return to the normal lock screen and allow her to try her print again.
We have logged onto Android device manager and tried the lock screen hack (to obtain another password) but it just tells us that the screen is already locked so another password is not necessary.
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Oct 13, 2015
in the last few days my fingerprint scanner has started to be quite picky. I've set it up with 5 different prints so I can unlock with either hand but recently it's not recognising any of my fingerprints. Today it;s working maybe one in every thirty attempts. I've removed fingerprints from the memory, when trying to re-add them it tells me to wipe the sensor/finger but both are clean.
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Aug 20, 2014
I had locked my iPhone with my fingerprint and in my absence my friends tried to open my iPhone but as the fingerprint doesn't matched so they tried many times to open it ......So now the fingerprint scanner is not working...
Info:
iPhone 5s, iOS 7.1.2
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Mar 17, 2015
A few days ago I bought a new Xperia Z5 Premium from a local reseller, and it works just fine, most of the time.Yesterday I noticed that the fingerprint scanner works pretty bad most of the time, and sometimes it chooses to not work at all.It just refuses to recognise my fingerprint, and I've deleted and registered it over and over again.I've now added three registered prints of my thumb, and it still is extremely wonky. (The sensor, and my thumb, are both clean and unharmed).I just searched the forum, and lots of people seem to have the same issue from a few months back.
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Jul 24, 2011
After I updated for GB, my fingerprint reader stopped working. I even tried deleting the profile
and redoing my fingerprint. It will not recognize a new swipe when I try to do it.
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Dec 7, 2014
Every time I try to unlock my phone with my finger, it keeps saying try again and have to put my passcode.
Then I go to settings to delete the fingerprint and create a new one. So then I let it read my finger, after resting my finger on the home button. After lifting and resting my finger on the home button for about 10-13 times, I get this error every single time. What can I do to fix it? I keep drying my hands and cleaning the home button but that doesn't . On the first day I got the phone, it worked perfectly but in about a few weeks, it's not working correctly.
Info:
iPhone 6, 64 GB
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Aug 24, 2014
Whăt should i do if my iphone 5s fingerprint scanner stopped working?
Info:
iPhone 5s, iOS 7.1.2
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Jun 28, 2014
I've had the iPhone 5s for a few months now and everything worked fine. until about a month ago the phone stated freezing, and there seems to be a fault with the volume button. for some reason it sticks and the volume seems to go all the way up or down, without me pressing the button. and the only way to stop this is by turning off the phone. Â
also the phone seems to just freeze randomly for periods of time, especially when I am browsing the internet. if the phone is plugged into the charger it gets extremely hot and unbearable to hold. anyway....for some reason today the finger print just stopped working, i use it to unlock my phone and for my appstore. i went to unlock the phone and nothing happened at all, it just said "slide to unlock". at the same time the phone froze, this time for 20mins. i had to press the lock switch and the home button together to turn off the phone, nothing was working.Â
when the phone finally restarted, i went to investigate why the fingerprint wasn't working, and it just keeps saying "sorry, the operation was not successful. please go back and try again" but it wouldn't let me try in the first place. it just dosent work. why is this?
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Jun 25, 2015
I have just switched from Apple to Samsung after about 5-6 years. I have a Samung S6 but for some reason Ihave no option for turning on my Fingerprint Recognition. I have also noticed that I have no option to switch to easy mode.
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Dec 21, 2015
Pointless to have fingerprint access to your S6 if you have the camera shortcut enabled, you just have to press back button and you have full access.
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Dec 29, 2015
i have a galaxy s6. for screen unlocking i would like to use fingerprint. however this option is not available; instead i see face unlock.
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May 26, 2015
The one and ONLY thing I miss from my jail broken iphone 6, is the tweak I had installed that used the fingerprint scanner to sign me into apps, such as my banking, redbox, capitalone app, all apps not web browser based, is this possible on the S6? I've been looking and don't see the option ...
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Aug 29, 2015
Before I accidentally reset my phone the fingerprint unlock work good and fast. Sometimes it wouldn't read my fingerprint but it opened fast when it did. Now after the reset it reads my finger well but take 5 to 7 seconds to unlock the phone.
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Sep 29, 2015
Ever since i got my T Mobile Galaxy S6 Delivered a couple of days ago, the finger print scanner does not work. It keep displaying the message :
"Make sure that the home key is clean and dry, then try again"
Here is a video of the problem: [URL] ...
I bought the phone on Swappa, and the seller claims it never got wet.
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Sep 29, 2015
I've been googling around and haven't found an answer on how the fingerprint data is stored on the phones and is it safe regardless of device encryption?
The S5 implementation of the data was horrible and Samsung is not to concerned it seems. At least Apple clearly outlines how and where the data is stored.
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May 19, 2015
So, I've noticed lately after the AT&T update, when I use my fingerprint scanner to unlock, it opens my phome to a Chrome web page.... How to stop it?
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Jun 14, 2015
Since short I have this new S6.I love the fingerprint authentication option.Every now and then though I get this message that an error has occurred in the fingerprint database. After this no fingerprints are recognized anymore and I'm forced to log in with the Backup password. After a reboot the issue seems gone, but then it returns after a while (period between seems to vary). I have four fingers entered in the database, that normally all four work correct.
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Apr 29, 2015
I don't want to use the fingerprint scanner unlock on my Galaxy S6... how do I disable it?
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Jun 3, 2015
I just made the switch from an iPhone to a Galaxy S6 yesterday and I couldn't be more excited, other than one problem. I have set up all four fingerprint options on the phone, and have set the screen lock type as fingerprints. When I lock the phone, however, the security option is just a swipe. I have already tried a soft reset and would prefer not to do a hard reset because I just finished uploading contacts and photos. I have even tried the other security options such as a pattern or a passcode and when I set those as my screen lock options its still just a swipe.
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May 4, 2015
Having problems with the screen turning off too quickly before use your fingerprint to open the phone?
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Dec 27, 2015
I have been using fingerprint unlock on my s6 with no problems since I got it. Starting today it forces me to swipe up first then I can unlock with my fingerprint.
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Nov 29, 2015
my Samsung galaxy s6 was working on Friday morning around 6 AM then 2 hours later could not identify my fingerprint and was asking for a backup password.
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Aug 12, 2015
My Samsung s6 phone cant recognize my fingerprint suddenly after months of use...
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Jun 21, 2015
Im locked out of my phone. Is there any way to unlock my galaxy s5 because my fingerprint wont accept the swipe and I cant remember my password.
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Jun 11, 2014
A salesman in the store wanted me to try the Fingerprint Reader but I do not like it and want to go back to the swipe to unlock. How do you turn off the fingerprint reader? I am on Verizon if that makes a difference.
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Mar 9, 2015
I do have a password but want to know how many tries I get with the fringerprint swipe before the galaxy s5 will not allow me another fringerprint swipe ?
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