Galaxy S6 :: Error In Fingerprint Database
Jun 14, 2015
Since short I have this new S6.I love the fingerprint authentication option.Every now and then though I get this message that an error has occurred in the fingerprint database. After this no fingerprints are recognized anymore and I'm forced to log in with the Backup password. After a reboot the issue seems gone, but then it returns after a while (period between seems to vary). I have four fingers entered in the database, that normally all four work correct.
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Jan 17, 2016
I have a Galaxy SM-G920A S6 fully stock that was on 5.0.2. I recently got a update OTA for it to 5.1.1. Of course this update failed to load for some reason. I then downloaded the stock update 5.1.1 unmodified firmware and flashed it via Odin. Worked perfect. Then I tried using it for my fingerprint and this error came up. I've tried rebooting of course. I tried resetting through recovery and wiping cache but it the error still pops up when I use anything related to the fingerprint reader.
Methods that I tried to use to Fix:I read on a past thread, that if you disable the fingerprint service in application manager and then reboot and then enable, it fixes the issue. I tried that and it was the same thing. I've been reading a few Xda threads and it seems like there is no real fix for this. This is the name of the file I installed: G920AUCU3BOI2_CL5527015_QB6363222_REV02_user_low_s hip
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Apr 26, 2015
Ive been having issues accessing my phone via the fingerprint scanner. I have entered my finger multiple times only to have ever it work for a while then start to fail at scanning. Most of the time it's just not working but other times it comes up with an error message. I have a tempered glass screen protector on it have set it up with it on so I don't think it could be the issue due the working the progressive failure.
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Jun 18, 2015
I have my device unlocked, not coded - european version. It was all good no problems with anything. Just last night i went to sleep and when I woke up in the morning I noticed this error on my S6:
"An error has occurred with the fingerprint sensor. if this message appears repeatedly, restart your device."
Clearing cache did not work. Nor did the factory reset... Tried running fingerprint test by typing *#0*# on the phone app but it stopped with no result so I guess there must be something wrong with the fingerprint scanner.
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Sep 27, 2015
Ever since I resetted my phone every time i when I click on "+ Add Fingerprint" I immediately get an error message saying "Make sure that the Home key is clean and dry, then try again". I have resetted my phone again and it still says the same thing. I have tried wiping the cache and going into safe mode but still no luck. I have cleaned it alot of times and still no luck.
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Jul 24, 2012
my blackberry Torch 9800 has been perfectly synchronising since I bought it 18 months ago. Suddenly, with no reason, it now refuses to synchronise with my PC. the first registering pops up an error message saying that "an error has occured during an access attemp to a recording of the terminal data base". I can't get any fiurther..
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Jun 25, 2015
I have just switched from Apple to Samsung after about 5-6 years. I have a Samung S6 but for some reason Ihave no option for turning on my Fingerprint Recognition. I have also noticed that I have no option to switch to easy mode.
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Dec 21, 2015
Pointless to have fingerprint access to your S6 if you have the camera shortcut enabled, you just have to press back button and you have full access.
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Dec 29, 2015
i have a galaxy s6. for screen unlocking i would like to use fingerprint. however this option is not available; instead i see face unlock.
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Oct 21, 2015
I having trouble with the fingerprint ID! It will not work for me at all! Have to use the backup password about 99%!
I have an iPhone 6S and on the first setup of Touch ID; it works about 99.9% of the time! Not sure why the S6 is not working but I going to contact Samsung and see what they say! Not happy at all with the fingerprint scanner not functioning at all! Brand new phone too!
I spend about 2 hours and did all my fingers on my right hand and it just will not recognize any of them! I even clean my right hand with orange peel soap to get all the oils out of my hand and dry it with air until it was dry as can be but still no luck with the ID!
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May 26, 2015
The one and ONLY thing I miss from my jail broken iphone 6, is the tweak I had installed that used the fingerprint scanner to sign me into apps, such as my banking, redbox, capitalone app, all apps not web browser based, is this possible on the S6? I've been looking and don't see the option ...
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Aug 29, 2015
Before I accidentally reset my phone the fingerprint unlock work good and fast. Sometimes it wouldn't read my fingerprint but it opened fast when it did. Now after the reset it reads my finger well but take 5 to 7 seconds to unlock the phone.
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Nov 4, 2015
A few months back I flashed xtrestolite to my g920i and have since flashed odex, deodex and several aroma versions in different combinations. Since the initial flash the scanner has not worked. Currently using the latest unikernal, though was using a different one when I first flashed. TWRP latest too.
When I try *#0* and try the sensor test I see "unfortunately, hwmoduletest has stopped working" lTrying to utilise the scanner will always show "an error has occurred with the fingerprint sensor, if this message appears repeatedly please restart your device" though restarting has never worked. I have not tried going back to stock as my carrier rom is 5.0.2 still.
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Sep 29, 2015
Ever since i got my T Mobile Galaxy S6 Delivered a couple of days ago, the finger print scanner does not work. It keep displaying the message :
"Make sure that the home key is clean and dry, then try again"
Here is a video of the problem: [URL] ...
I bought the phone on Swappa, and the seller claims it never got wet.
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Sep 29, 2015
I've been googling around and haven't found an answer on how the fingerprint data is stored on the phones and is it safe regardless of device encryption?
The S5 implementation of the data was horrible and Samsung is not to concerned it seems. At least Apple clearly outlines how and where the data is stored.
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May 19, 2015
So, I've noticed lately after the AT&T update, when I use my fingerprint scanner to unlock, it opens my phome to a Chrome web page.... How to stop it?
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Apr 29, 2015
I don't want to use the fingerprint scanner unlock on my Galaxy S6... how do I disable it?
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Jun 3, 2015
I just made the switch from an iPhone to a Galaxy S6 yesterday and I couldn't be more excited, other than one problem. I have set up all four fingerprint options on the phone, and have set the screen lock type as fingerprints. When I lock the phone, however, the security option is just a swipe. I have already tried a soft reset and would prefer not to do a hard reset because I just finished uploading contacts and photos. I have even tried the other security options such as a pattern or a passcode and when I set those as my screen lock options its still just a swipe.
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May 4, 2015
Having problems with the screen turning off too quickly before use your fingerprint to open the phone?
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Dec 27, 2015
I have been using fingerprint unlock on my s6 with no problems since I got it. Starting today it forces me to swipe up first then I can unlock with my fingerprint.
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Nov 29, 2015
my Samsung galaxy s6 was working on Friday morning around 6 AM then 2 hours later could not identify my fingerprint and was asking for a backup password.
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Aug 12, 2015
My Samsung s6 phone cant recognize my fingerprint suddenly after months of use...
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Jun 21, 2015
Im locked out of my phone. Is there any way to unlock my galaxy s5 because my fingerprint wont accept the swipe and I cant remember my password.
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Jun 11, 2014
A salesman in the store wanted me to try the Fingerprint Reader but I do not like it and want to go back to the swipe to unlock. How do you turn off the fingerprint reader? I am on Verizon if that makes a difference.
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Mar 9, 2015
I do have a password but want to know how many tries I get with the fringerprint swipe before the galaxy s5 will not allow me another fringerprint swipe ?
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Apr 5, 2015
I really like using the fingerprint scanner on my S5 with Lollipop to unlock the phone. But what I don't understand is that I have to swipe to unlock which activates the fingerprint scanner and then I have to scan. Why can't I just hit the home or power button and be taken directly to the fingerprint scanner?
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Aug 16, 2015
I'm a returning Android user and I recently got the Galaxy s5 and I'm having a problem with the fingerprint scanner unlock for the lockscreen. I go to settings and then hit fingerprint unlock, it works fine until I try to unlock the phone, it doesn't prompt me to do the fingerprint swipe over the home button... It just lets me swipe the screen and get into the phone... It only works when I swipe the lock icon from the bottom of the screen, it doesn't do it automatically...
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May 5, 2015
My device is samsung galaxy A5 i want to lock my screen with my finger print. I want the original finger print like samsung galaxys5.....
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Jul 30, 2015
How can I prevent the need to use my fingerprinted security when the phone knows my gps location??
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May 8, 2015
Recently I'm having some troubles with my touchscreen. I've had this problem a few times now, and it seems to act up more often now. Sometimes the screen doesn't register my finger. After I reboot, it works fine again. I believe it's always on the same place. Take a look at the screenshots that I've added.
Is this software related or hardware related? I'm in doubt if I should send it back for repair. I'm afraid that i'll lose my nillkin tempered glass screen protector ...
Attached Thumbnails ....
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Apr 7, 2015
Need to confirm for corporate email account if the fingerprint can be use in the same manner as in the iPhone? or it gets grayed out and you have to use a password instead?
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