Galaxy S6 :: Fingerprint Reader Error After Update
Jan 17, 2016
I have a Galaxy SM-G920A S6 fully stock that was on 5.0.2. I recently got a update OTA for it to 5.1.1. Of course this update failed to load for some reason. I then downloaded the stock update 5.1.1 unmodified firmware and flashed it via Odin. Worked perfect. Then I tried using it for my fingerprint and this error came up. I've tried rebooting of course. I tried resetting through recovery and wiping cache but it the error still pops up when I use anything related to the fingerprint reader.
Methods that I tried to use to Fix:I read on a past thread, that if you disable the fingerprint service in application manager and then reboot and then enable, it fixes the issue. I tried that and it was the same thing. I've been reading a few Xda threads and it seems like there is no real fix for this. This is the name of the file I installed: G920AUCU3BOI2_CL5527015_QB6363222_REV02_user_low_s hip
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Jun 11, 2014
A salesman in the store wanted me to try the Fingerprint Reader but I do not like it and want to go back to the swipe to unlock. How do you turn off the fingerprint reader? I am on Verizon if that makes a difference.
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Nov 5, 2011
Seems like ever since I updated to GB, every morning when I wake up and grab my phone and swipe the fingerprint reader, it doesn't respond at all for the first 5, 6, or 7 swipes, or about 10 seconds.Then it will suddenly respond and unlock my phone. Just wanted to find out if anyone else is having a similar problem before I call tech support, and if you were able to fix it somehow.
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Jul 24, 2011
After I updated for GB, my fingerprint reader stopped working. I even tried deleting the profile
and redoing my fingerprint. It will not recognize a new swipe when I try to do it.
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Dec 6, 2011
What is the pinhole next to the fingerprint reader/power button for?
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Aug 25, 2011
I am having a very strange problem with the fingerprint reader. The problem started occasionally, but now is almost permanent. When at the lock screen, without even touching the sensor, I get the message "Swipe was too fast". It will instantaneously flash back to say "Swipe finger sensor", but usually flashes back so quickly to the "too fast" message you can't even see the "swipe" message. This pretty much prevents it from reading my finger swipes, although every once it a while I can break in.
I have tried many power cycles, pulling the battery, cleaning the sensor, all with no luck. In fact, I can do a clean power cycle, never touch the finger sensor at all, and when it finishes booting, it is already in the infinite loop. I even tried forgetting all fingerprint settings and re-registering, and most of the time as soon as I got to the screen to start reading my swipes, it would register all illegal swipes even before I ever attempted one. (After many tries, I was able to finally get through the re-register step).
To me it very much feels like a hardware issue with the sensor, but I'm wondering if anyone has seen anything similar as my searches have not turned up anything quite like this problem.
I have a fairly stock Atrix, build 4.5.91, with a decent share of apps, but no lauchers, lockers, task killers, and nothing in the auto-end list.
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Jun 14, 2015
Since short I have this new S6.I love the fingerprint authentication option.Every now and then though I get this message that an error has occurred in the fingerprint database. After this no fingerprints are recognized anymore and I'm forced to log in with the Backup password. After a reboot the issue seems gone, but then it returns after a while (period between seems to vary). I have four fingers entered in the database, that normally all four work correct.
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Oct 30, 2015
It sounds like a thump when you turn on a stereo and the speakers pop each time i unlock with the finger print reader.
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Apr 26, 2015
Ive been having issues accessing my phone via the fingerprint scanner. I have entered my finger multiple times only to have ever it work for a while then start to fail at scanning. Most of the time it's just not working but other times it comes up with an error message. I have a tempered glass screen protector on it have set it up with it on so I don't think it could be the issue due the working the progressive failure.
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Jun 18, 2015
I have my device unlocked, not coded - european version. It was all good no problems with anything. Just last night i went to sleep and when I woke up in the morning I noticed this error on my S6:
"An error has occurred with the fingerprint sensor. if this message appears repeatedly, restart your device."
Clearing cache did not work. Nor did the factory reset... Tried running fingerprint test by typing *#0*# on the phone app but it stopped with no result so I guess there must be something wrong with the fingerprint scanner.
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Sep 27, 2015
Ever since I resetted my phone every time i when I click on "+ Add Fingerprint" I immediately get an error message saying "Make sure that the Home key is clean and dry, then try again". I have resetted my phone again and it still says the same thing. I have tried wiping the cache and going into safe mode but still no luck. I have cleaned it alot of times and still no luck.
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Apr 19, 2011
I've used the OS5 Blackberry Messenger to scan QR codes on my Bold 9700 and it worked great. Upload OS6 and now it just pops back to the Messenger screen. I've tried soft reboots and hard reboots without any success.
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May 29, 2010
Does anybody know a decent Freeware PDF reader (except Adobe PDF reader, Actually i don't want to pay for that otherwise its great) for 5230??? and i was also wondering why it (AdobePDF) is not installed by default in 5230? even it was present on n70, n73, n95 8GB, any thoughts?
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Oct 21, 2012
Is any reader for Nokia X3-02? How can i multitask with applications.
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Jun 21, 2015
We have card readers connected to our copiers at work linked to Active Directory. So my ID card is registered to the software and tied to my AD account. Friday by mistake I touched my phone on the photocopiers card reader and it said the card wasnt registered. I input my Active Directory details and registered my phone to the software.
Thing is that when I went to log back into the copier with my phones NFC it said that the card wasnt registered. I registered again and tried to log in again but it said again that the NFC wasnt registered.
I logged into the photocopier management software and see that my ID card is there and 2 other entries that seem to be linked to my phones NFC. Is it normal that NFC changes its ID every time or can I set it to be one ID only.
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Oct 27, 2011
I can't be certain that I lost the PDF reader because of the Anna update, but after the update I noticed that I no longer have the Adobe reader app and if I try to open a PDF file, it says it's an unknown file.
re-install Adobe reader that came with my phone?
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Feb 10, 2012
When I first got my phone we found the reader and found ourselves in night mode. How we rejoiced!Now I have no clue how to do it again. I have tried all the options available, it is just not there??
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Jun 25, 2015
I have just switched from Apple to Samsung after about 5-6 years. I have a Samung S6 but for some reason Ihave no option for turning on my Fingerprint Recognition. I have also noticed that I have no option to switch to easy mode.
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Dec 21, 2015
Pointless to have fingerprint access to your S6 if you have the camera shortcut enabled, you just have to press back button and you have full access.
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Dec 29, 2015
i have a galaxy s6. for screen unlocking i would like to use fingerprint. however this option is not available; instead i see face unlock.
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Oct 21, 2015
I having trouble with the fingerprint ID! It will not work for me at all! Have to use the backup password about 99%!
I have an iPhone 6S and on the first setup of Touch ID; it works about 99.9% of the time! Not sure why the S6 is not working but I going to contact Samsung and see what they say! Not happy at all with the fingerprint scanner not functioning at all! Brand new phone too!
I spend about 2 hours and did all my fingers on my right hand and it just will not recognize any of them! I even clean my right hand with orange peel soap to get all the oils out of my hand and dry it with air until it was dry as can be but still no luck with the ID!
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May 26, 2015
The one and ONLY thing I miss from my jail broken iphone 6, is the tweak I had installed that used the fingerprint scanner to sign me into apps, such as my banking, redbox, capitalone app, all apps not web browser based, is this possible on the S6? I've been looking and don't see the option ...
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Aug 29, 2015
Before I accidentally reset my phone the fingerprint unlock work good and fast. Sometimes it wouldn't read my fingerprint but it opened fast when it did. Now after the reset it reads my finger well but take 5 to 7 seconds to unlock the phone.
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Nov 4, 2015
A few months back I flashed xtrestolite to my g920i and have since flashed odex, deodex and several aroma versions in different combinations. Since the initial flash the scanner has not worked. Currently using the latest unikernal, though was using a different one when I first flashed. TWRP latest too.
When I try *#0* and try the sensor test I see "unfortunately, hwmoduletest has stopped working" lTrying to utilise the scanner will always show "an error has occurred with the fingerprint sensor, if this message appears repeatedly please restart your device" though restarting has never worked. I have not tried going back to stock as my carrier rom is 5.0.2 still.
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Sep 29, 2015
Ever since i got my T Mobile Galaxy S6 Delivered a couple of days ago, the finger print scanner does not work. It keep displaying the message :
"Make sure that the home key is clean and dry, then try again"
Here is a video of the problem: [URL] ...
I bought the phone on Swappa, and the seller claims it never got wet.
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Sep 29, 2015
I've been googling around and haven't found an answer on how the fingerprint data is stored on the phones and is it safe regardless of device encryption?
The S5 implementation of the data was horrible and Samsung is not to concerned it seems. At least Apple clearly outlines how and where the data is stored.
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May 19, 2015
So, I've noticed lately after the AT&T update, when I use my fingerprint scanner to unlock, it opens my phome to a Chrome web page.... How to stop it?
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Apr 29, 2015
I don't want to use the fingerprint scanner unlock on my Galaxy S6... how do I disable it?
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Jun 3, 2015
I just made the switch from an iPhone to a Galaxy S6 yesterday and I couldn't be more excited, other than one problem. I have set up all four fingerprint options on the phone, and have set the screen lock type as fingerprints. When I lock the phone, however, the security option is just a swipe. I have already tried a soft reset and would prefer not to do a hard reset because I just finished uploading contacts and photos. I have even tried the other security options such as a pattern or a passcode and when I set those as my screen lock options its still just a swipe.
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May 4, 2015
Having problems with the screen turning off too quickly before use your fingerprint to open the phone?
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Dec 27, 2015
I have been using fingerprint unlock on my s6 with no problems since I got it. Starting today it forces me to swipe up first then I can unlock with my fingerprint.
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