Seemed to work for a while and then more or less stopped working.
So I decided to re register my fingers, but it says that I must use a existing finger to unlock and proceed!!! Which I can't do because they don't work and is the reason I am doing this!!!
When i unlock the phone with fingerprint the display suddenly when too bright and the colour fade away for a second and it turn back normal after few second.
I got my new phine a few days ago. Last night i did the finger print function- it is now locked and asking for a pin that i do not remember setting. I cannot do ther restore factory settings as i cannot get in to the settings app - slowly going crazy?
I have my phone set to fingerprint unlock but it says to swipe to unlock. Only after I restart it it asks for my fingerprint. I want it to stay fingerprint to unlock.
Before I accidentally reset my phone the fingerprint unlock work good and fast. Sometimes it wouldn't read my fingerprint but it opened fast when it did. Now after the reset it reads my finger well but take 5 to 7 seconds to unlock the phone.
I have been using fingerprint unlock on my s6 with no problems since I got it. Starting today it forces me to swipe up first then I can unlock with my fingerprint.
I'm new to Android in general. Have had an iPhone, but owned a Nexus tablet. I overall loved the Android experience on my tablet and got a Galaxy S6 as a phone.
I'm trying to customize my Galaxy S6 lockscreen, and I've run into some issues. I've tried a number of apps to customize the lockscreen, but I cannot find any with a fingerprint unlocking method. Also I would prefer it have an option for multiple fingerprints, but it is not needed. Also, I would like if I could have widgets on there for free.
having issues with the fingerprint scanner after upgrading to 4.1.83? I was on 4.1.57, and did the upgrade to 4.1.83 yesterday.This has happened a 3 or 4 times now, where it will no longer register attempted fingerprint scans and I have to unlock with the swipe + numeric code fallback option. It just displays "Swipe finger sensor.", and no matter how many times I swipe my finger, it continues to display that message. I don't get a "Swipe was too fast" or "Finger did not verify...". It seems to just stop working.If I reboot the phone, it works again, until after a while it just randomly stops working again. I have a workaround, but I was curious if anyone else was seeing this behavior after a 4.1.83 upgrade. I found it strange, because the update doesn't mention anything about the fingerprint scanner, but of course that doesn't mean they didn't tweak something with that module.
I haven't received mine yet, but probably one of the first things to do is unlock the bootloader. Does the fingerprint verification/ unlock still works with an unlocked bootloader.
I can't seem unlock my device using fingerprint or backup password. The fingerprint animation isn't playing and doesn't recognise that I am swiping the home button.I have tried entering the backup password and it says I have entered it incorrectly when I am for certain entered it correctly.Changing keyboards doesn't fix this. Restarting the phone and removing the battery and SD card does not fix this.
I have previously registered for the Google Device Manager and have tried locking my phone, but that doesn't seem to work. Do I need to have an Internet connection or GPS on my phone to do that? If so, I can't connect to the internet or activate GPS due to it being locked. Is there any way around this?
I really don't want to factory reset my phone unless it's the only last option I have.And I have contacted Samsung support regarding this and am waiting for a reply. I will update if they have replied to my message.
I have been using a new S6 for a couple of days and have stored my two thumbprints to unlock.To test that it was working I asked my friend to see if they could unlock it. To my horror the phone unlocked on their thumbprint.We tried this reperatedly - a short tap to bring up the 'Keep your finger on the Home key a little longer" message, followed by a normal tap, and the phone unlocks every time.Is this a software or hardware defect?
My galaxy s5 phone is locked with a fingerprint swipe but has for some reason i can now only unlock with an alternative password which i have not set up to my knowledge. How do i unlock my phone?
so I've had my Galaxy S6 and the fingerprint sensor has always worked fine. Yesterday it worked great all day long at work, then when I got home, it wouldn't work at all. I rebooted and still it wouldn't work, I cleared cache and data, did the hardware test, and it passed. It still didn't work, so I erased the fingerprints, and retrained my right thumbprint only. Now it seems to unlock with any finger of anybody! As long as they touch lightly, it unlocks about 90 percent of the time.
My service provider is Three UK. I'm currently on a trip to Switzerland where my screen broke, and after being screwed around by the Swiss repair factory that Sony uses for three weeks, I've finally got my phone back, except now it's not connecting to the available network (Salt.). The networks show up in the list of searches, but after spinning on "registering on network" for a few minutes all I get is the usual "can't connect to network, please try again later" nonsense. The wifi works, however. I've tried repairing it with Sony Bridge for Mac, still nothing.
When I had a Z2 I had a similar issue once after sending it off for repairs for a broken screen- the repair people dinged up the internal antenna during repairs and it wouldn't connect when it got back. I sent it off again and they fixed it. Could this be the problem now, even though the wifi is working? I have a flight back to the UK in a day and I don't have time to send it off to the same company.
in the last few days my fingerprint scanner has started to be quite picky. I've set it up with 5 different prints so I can unlock with either hand but recently it's not recognising any of my fingerprints. Today it;s working maybe one in every thirty attempts. I've removed fingerprints from the memory, when trying to re-add them it tells me to wipe the sensor/finger but both are clean.
I recently got a gold Z5 and have enjoyed it greatly. Over the past week or so, however, I've noticed that when I press the power button to unlock the device, sometimes the fingerprint sensor misses and attempts to read again. 5 times. Even without my finger on it.
I totally get that it's not a perfect system and false readings happen. But the sensor sometimes reads "automatically" after failing to scan my finger and then continues to try until it locks itself out, requiring me to enter my backup password.
Doesn't seem to be any physical problems with the hardware's exterior, and I can set up and unlock using the sensor fine. Sometimes it just gets a little excited.
Before I update the firmware to 152, my Z5 was trying to read the fingerprint as soon i touch the button, and it reads 5 times in a row in just 0.5sec and block it self and was required to use the pin to unlock. (Cleanning the button didnt solve the problem).
So I decided to enter in the Fingerprint Management to remove all the 5 print screen, but the software didnt accept even 1 command to remove, just to rename the fingers.
So I update to .152, and when I enter in the fingerprint Management, it asks the pin to start the process, but as soon I hit the button so the cell phone start asking for the fingerprint, it spears the screen saying to put the finger on the right place, but it closes very quicky and I con configure nothing.
Yesterday evening my Z5 had 0-1% battery left and I connected the charger. At the same time with connecting the phone turned itself off, I thought that the battery died at the exactly same moment.
In the morning I turned on the phone and wondered why the fingerprint sensor is not responding. I opened phone with pin and checked the fingerprint settings. Fingerprint lock was turned off and when I turned it back on I had to teach my fingerprints again.
What is going on with this fingerprint scanner? It worked well for the first few months. Now It:
1) automatically buzzes and attempts a scan 5x in a row when I press the unlock button then locks the phone and requires pin. 2) does not even show the fingerprint scanner in the diagnostic menu 3) does not allow me to even register new fingerprints - I open the fingerprint software to scan new fingerprints and it closes.
I've attached an image.
This has to be a software glitch. I've already resetted my phone and same thing.
A few days ago I bought a new Xperia Z5 Premium from a local reseller, and it works just fine, most of the time.Yesterday I noticed that the fingerprint scanner works pretty bad most of the time, and sometimes it chooses to not work at all.It just refuses to recognise my fingerprint, and I've deleted and registered it over and over again.I've now added three registered prints of my thumb, and it still is extremely wonky. (The sensor, and my thumb, are both clean and unharmed).I just searched the forum, and lots of people seem to have the same issue from a few months back.
When ever I try to unlock (dragging lock button from left to right) , I am unable to unlock in one go. It is taking multiple attemts to unlock my phone.I also observed that when I get to call, to cancel dragging the icon from right to left this is required multiple attempts.i.e many time dragging icon from right to left.
I don't know whether it is software problem or hardware. I have tried the repair operation also. my xperia neo is uptodate and running 2.3.4 os.I also tried to un install apps but I couldn't find any difference.Also once I unlock, those 5 screens, I can scroll inbetween and can touch home button. But when I long press on the screen to add widget/folder I am unable to do it as soon as I unlock phone. It is taking some time to respond.
As I purchased this phone in UK and using it in India, I am not sure how much service I can get in india from SE.I have bill for the mobile too.in other posts somebody told me to remove yahoo and i did the same but didn't find any difference.in short the touch scence is not responsive during unlock and for a while once get the home screen. I also installed andvance task killer app and killing apps frequently that also not making any help.
Scanner is very finicky. Sometimes it works, sometimes it doesn't. Tried registering multiple ID's using the same finger. Tried safe mode. Diagnostic test fails (doesn't vibrate) during safe and normal mode.
I bought this phone because of the fingerprint sensor (lots of sensitive business info in the phone), so i'd love for it to work normally.