Motorola Atrix 4G :: Fingerprint Unlock After Installing 4.1.83?
May 4, 2011
having issues with the fingerprint scanner after upgrading to 4.1.83? I was on 4.1.57, and did the upgrade to 4.1.83 yesterday.This has happened a 3 or 4 times now, where it will no longer register attempted fingerprint scans and I have to unlock with the swipe + numeric code fallback option. It just displays "Swipe finger sensor.", and no matter how many times I swipe my finger, it continues to display that message. I don't get a "Swipe was too fast" or "Finger did not verify...". It seems to just stop working.If I reboot the phone, it works again, until after a while it just randomly stops working again. I have a workaround, but I was curious if anyone else was seeing this behavior after a 4.1.83 upgrade. I found it strange, because the update doesn't mention anything about the fingerprint scanner, but of course that doesn't mean they didn't tweak something with that module.
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Aug 11, 2011
I just got a brand new Atrix and tried to set up finger print security. I got to the enrollment screen but nothing happened when I swiped my finger. No messages and no check boxes to tally the swipes. I looked at the forum and there was a long discussion about flakey fingerprint operation but many responses said that a reboot resolved the issue so I rebooted. Sure enough, now when I try to enroll, it recognizes a swipe but then gives the following error "Enrollment Error. You seem to have swiped a finger that has already been enrolled. Let's start over. Be sure to swipe a different finger." So I'm not happy right off the bat! The "Clear stored fingerprints" menu entry is greyed out, so it seems to have captured a fingerprint at the start but not recognized it, and now I can't clear it.
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Jan 21, 2012
I've been noticing lately my fingerprint scanner getting extremely hot lately. Almost too hot to touch. I've wiped the phone and reinstalled the OS (Gingerbread 2.3.4) and all updates. I've cleaned the scanner with a q-tip and a small amount of rubbing alcohol. I'm not sure what else to try, or if I even should try anything else. Should I just file a claim or is this something that's not covered?
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Oct 17, 2011
Just curious what AT&T's thinking was behind the lack of a fingerprint scanner on this phone. For me, that's one of my favorite things about the Atrix. I must be in the minority on this I supppose.
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Jul 24, 2011
After I updated for GB, my fingerprint reader stopped working. I even tried deleting the profile
and redoing my fingerprint. It will not recognize a new swipe when I try to do it.
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Dec 6, 2011
What is the pinhole next to the fingerprint reader/power button for?
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Aug 1, 2012
Its simply is that when I press the fingerprint sensor to bring the screen on, it starts yelling 'Swap too fast/too slow' bla bla bla BEFORE any actual fingerprint scan and it keeps doing it until I pres the sensor again to turn screen off. Tried disabling and enabling it, cleaned the sensor hardware gently but nothing has helped so far........Its Atrix 4G (till 4G i assume all parts will already go, just 4G will be left) on gingerbread 2.3.4...GB version.
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Aug 1, 2011
Will the fingerprint scanner still unlock the phone if a "Password Required" AS policy is pushed to the phone?
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Aug 25, 2011
I am having a very strange problem with the fingerprint reader. The problem started occasionally, but now is almost permanent. When at the lock screen, without even touching the sensor, I get the message "Swipe was too fast". It will instantaneously flash back to say "Swipe finger sensor", but usually flashes back so quickly to the "too fast" message you can't even see the "swipe" message. This pretty much prevents it from reading my finger swipes, although every once it a while I can break in.
I have tried many power cycles, pulling the battery, cleaning the sensor, all with no luck. In fact, I can do a clean power cycle, never touch the finger sensor at all, and when it finishes booting, it is already in the infinite loop. I even tried forgetting all fingerprint settings and re-registering, and most of the time as soon as I got to the screen to start reading my swipes, it would register all illegal swipes even before I ever attempted one. (After many tries, I was able to finally get through the re-register step).
To me it very much feels like a hardware issue with the sensor, but I'm wondering if anyone has seen anything similar as my searches have not turned up anything quite like this problem.
I have a fairly stock Atrix, build 4.5.91, with a decent share of apps, but no lauchers, lockers, task killers, and nothing in the auto-end list.
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Nov 5, 2011
Seems like ever since I updated to GB, every morning when I wake up and grab my phone and swipe the fingerprint reader, it doesn't respond at all for the first 5, 6, or 7 swipes, or about 10 seconds.Then it will suddenly respond and unlock my phone. Just wanted to find out if anyone else is having a similar problem before I call tech support, and if you were able to fix it somehow.
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Aug 12, 2011
Would like to use scanner but don't understand why the security lock timer is disabled (greyed out) so I use the pattern instead so I can utilize the lock timer.
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Jul 28, 2012
I have the 8 digit network unlock code for my Atrix2, but when new carrier sim card is inserted it doesn't say sim not provisioned, and doesn't provide text box to enter code.Instead it gives me phone and text service but not mms enternet
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Nov 23, 2011
I was searching for topics related to this topic, describing the diference beetwen manufacture unlock vs bootloader unlock. I bought an unlocked Atrix in AT&T, so I could use it at any company or overseas. Is this mean the bootloader is also unlocked? Or these are diferent things?
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Apr 30, 2015
I have my phone set to fingerprint unlock but it says to swipe to unlock. Only after I restart it it asks for my fingerprint. I want it to stay fingerprint to unlock.
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May 7, 2011
I am trying to install Skype on my Atrix 4G without luck. I am US military stationed in the UAE, and the freedom police here have determined that people who live here should not be able to use Skype. We all get around this by using VPNs, but it doesn't seem to be working on my phone. Using the VPN on my router and the home wireless network, I got all the way to the download skype for Android button. When I tried to select my phone as the intended device, I got a message that said this country doesn't allow Skype, and it would not install. just push a button on the phone and do Skype to Skype, or even Skype to telephone with my family back in the US instead of firing up the computer. Can I perhaps download to my computer then use a cable to install on the phone?
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Apr 24, 2012
I've been experiencing pretty good battery life on my atrix (about 50% left after 12
hours of typical use). Then I installed a couple free games (I think it was a backgammon game and maybe some other board game). Almost immediately, I noticed a drop in battery life. I uninstalled those two games but my battery life did not improve.
I tried clearing the cache and made sure there wasn't anything causing it but ultimately I had to do a factory reset which got me back to where I was before installing those two games.
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Aug 22, 2011
I have purchased an ATRIX 4G on AT&T network. I travel frequently outside USA and would want to use this smart phone on other countries service provider's network. How do I Unlock my Phone?
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Aug 29, 2015
Before I accidentally reset my phone the fingerprint unlock work good and fast. Sometimes it wouldn't read my fingerprint but it opened fast when it did. Now after the reset it reads my finger well but take 5 to 7 seconds to unlock the phone.
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Nov 13, 2011
I bought a Atrix 2 from Moto online shop without subsidy, it's locked to AT&T network. I'm planning a long trip abroad, and would like to unlock the phone to use other carriers SIM card. But where can I get the unlock code or how to unlock the phone?
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Jun 13, 2011
If Moto does not unlock the bootloader shortly for my Atrix I will be selling the phone and moving to a Samsung Galaxy S II as soon as it's available. Moto, provide a date as to when you will provide an unlocked bootloader. I know this is a hot topic, but if you can not keep up with Development then allow me as the owner of the phone to do as I wish. Take samsungs lead and send your phones to CyanogenMod
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Nov 25, 2015
Is the fingerprint scanner required to unlock the v 10,or can it be turned off?
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Oct 3, 2014
I registered two of my fingers on my phone.
Seemed to work for a while and then more or less stopped working.
So I decided to re register my fingers, but it says that I must use a existing finger to unlock and proceed!!! Which I can't do because they don't work and is the reason I am doing this!!!
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Dec 27, 2015
I have been using fingerprint unlock on my s6 with no problems since I got it. Starting today it forces me to swipe up first then I can unlock with my fingerprint.
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Aug 23, 2011
I bought an Atrix 4g running Gingerbread this last Saturday (8/20/11). Over a day, it probably would freeze up 10 times. It would only freeze up when the display is off. When I go to hit the power button, the display wouldn't come up. The only way to restart it would be to pull the battery.
I read on this forum and some others that some apps could cause problems so I removed all downloaded apps (factory reset) but the problem persisted. I switched for a new Atrix from ATT and the same thing would happen. At this point I can't believe I got two bad phones from AT&T, so I feel like it must be something I have setup. The guys at the AT&T store said it could have to do with my exchange email I have setup for my work email. I configured it to not sync automatically and only manually. The problem would still persist.
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Feb 5, 2013
I purchased this MB886 from AT&T but never activated it with them. I went with Consumer Cellular since they do not have a contract requirement. My Sim card from Consumer Cellular worked with the phone but no other carrier Sim card will since it is locked. AT&T does not have the code to unlock this phone since I did not activate it with them. Motorola still has the code and they will not give it to me.
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Nov 6, 2012
I recently updated my Motorola Atrix 2 to the new 4.0.4 OS. Previously, I had my phone set up so that I had to enter a pin # if my phone had been asleep for 30 minutes or more. Otherwise, if less than 30 minutes, turning the phone on (from sleep) went directly to the home screen (no swiping or unlock needed). Under the new OS, I cannot seem to keep this. Now, there is a 2-step unlock process (selecting key icon, and then unlock option -- lock icon -- in order to get to main screen). The only way to avoid this annoying 2-step process (that doesn't really add any security) is to turn off all locks, but I would prefer to have some security (i.e. through pin lock after 30 minutes asleep). Anyway to disable this annoying 2-step/swype feature when turning on phone without disabling all locks? If not, is there anyway to go back to my previous OS?
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Sep 18, 2011
I have an AT&T GoPhone account. When the phone boots up with an AT&T SIM card installed, it goes to the "SIM Network Unlock Pin" request screen. I have worked with both Motorola and AT&T tech support personnel for many, many hours to get my Atrix to accept the unlock code I have been given from AT&T (22314992). The Atrix response is always "Network unlock pin unsuccessful". The phone otherwise works beautifully after a fastboot coldboot (wi-fi, program installs & usage, etc). But one simple problem...I can not make phone calls.
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Dec 30, 2011
recently purchased a Motorola Atrix 2 from the Mot Corporate store here in the US. It works well with AT&T SIM but I wanted to unlock it for using an international SIM when traveling outside. I got the unlock code from AT&T but the phone didn't accept the code. I tried the code twice and both times, I got this message "Network Unlock Request Unsuccessful". I have confirmed the IMEI by using *#06# and matching it with the number on the back sticker. I checked with AT&T again and they said that Mot said that the original code provided is the right one for my phone.
So, I am stuck now. I don't know what I can do about this phone. I would really love to be able to use it outside the US and that was one of the reasons I paid an unsubsized price for it.Anyone else facing similar problems with the Atrix 2? Is there a software update that can fix this issue? I don't want to try the same code more times because I am afraid that it will hard lock.
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May 26, 2011
HTC has just announced that from now on, all of their devices will have unlocked bootloaders... will Moto follow suit?
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Jul 7, 2015
I'm new to Android in general. Have had an iPhone, but owned a Nexus tablet. I overall loved the Android experience on my tablet and got a Galaxy S6 as a phone.
I'm trying to customize my Galaxy S6 lockscreen, and I've run into some issues. I've tried a number of apps to customize the lockscreen, but I cannot find any with a fingerprint unlocking method. Also I would prefer it have an option for multiple fingerprints, but it is not needed. Also, I would like if I could have widgets on there for free.
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Aug 4, 2015
I'm locked out of my phone and have forgotten password
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