Motorola :: Atrix 2 Network Unlock Unsuccessful?
Dec 30, 2011
recently purchased a Motorola Atrix 2 from the Mot Corporate store here in the US. It works well with AT&T SIM but I wanted to unlock it for using an international SIM when traveling outside. I got the unlock code from AT&T but the phone didn't accept the code. I tried the code twice and both times, I got this message "Network Unlock Request Unsuccessful". I have confirmed the IMEI by using *#06# and matching it with the number on the back sticker. I checked with AT&T again and they said that Mot said that the original code provided is the right one for my phone.
So, I am stuck now. I don't know what I can do about this phone. I would really love to be able to use it outside the US and that was one of the reasons I paid an unsubsized price for it.Anyone else facing similar problems with the Atrix 2? Is there a software update that can fix this issue? I don't want to try the same code more times because I am afraid that it will hard lock.
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Sep 18, 2011
I have an AT&T GoPhone account. When the phone boots up with an AT&T SIM card installed, it goes to the "SIM Network Unlock Pin" request screen. I have worked with both Motorola and AT&T tech support personnel for many, many hours to get my Atrix to accept the unlock code I have been given from AT&T (22314992). The Atrix response is always "Network unlock pin unsuccessful". The phone otherwise works beautifully after a fastboot coldboot (wi-fi, program installs & usage, etc). But one simple problem...I can not make phone calls.
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May 28, 2011
I bought a locked Atrix by amazon market place end after I bought the unlock code. When I try to unlock is displayed the message "network unlock request unsuccessfull". i'm informin a 8 digits code.
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Aug 21, 2010
I bought a T-Mobile Samsung Viibrant locally on Kijiji. And I think I got scammed. I purchased an unlock code off ebay and entered it. I receive this message "NETWORK UNLOCK REQUEST UNSUCCESSFUL". The seller says this is a problem with the phone. I don't know what to do. The phone doesn't say it's "frozen" or "locked".
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Jul 28, 2012
I have the 8 digit network unlock code for my Atrix2, but when new carrier sim card is inserted it doesn't say sim not provisioned, and doesn't provide text box to enter code.Instead it gives me phone and text service but not mms enternet
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Jul 17, 2011
many of my apps will not update now and many more will not install , i have the apk files and they dont install either. also when i used "app saver" to restore my old apps after a factory reset those apps wont show up in the market and i can not update them.
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Nov 23, 2011
I was searching for topics related to this topic, describing the diference beetwen manufacture unlock vs bootloader unlock. I bought an unlocked Atrix in AT&T, so I could use it at any company or overseas. Is this mean the bootloader is also unlocked? Or these are diferent things?
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Aug 22, 2011
I have purchased an ATRIX 4G on AT&T network. I travel frequently outside USA and would want to use this smart phone on other countries service provider's network. How do I Unlock my Phone?
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Nov 13, 2011
I bought a Atrix 2 from Moto online shop without subsidy, it's locked to AT&T network. I'm planning a long trip abroad, and would like to unlock the phone to use other carriers SIM card. But where can I get the unlock code or how to unlock the phone?
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Jun 13, 2011
If Moto does not unlock the bootloader shortly for my Atrix I will be selling the phone and moving to a Samsung Galaxy S II as soon as it's available. Moto, provide a date as to when you will provide an unlocked bootloader. I know this is a hot topic, but if you can not keep up with Development then allow me as the owner of the phone to do as I wish. Take samsungs lead and send your phones to CyanogenMod
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May 23, 2011
I am getting red circle for network strength (where is display H+, E etc) more frequently after .83 update. Many times phone call just cuts and I can see red circle. Also when browing data red circle is there.
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Aug 23, 2011
I bought an Atrix 4g running Gingerbread this last Saturday (8/20/11). Over a day, it probably would freeze up 10 times. It would only freeze up when the display is off. When I go to hit the power button, the display wouldn't come up. The only way to restart it would be to pull the battery.
I read on this forum and some others that some apps could cause problems so I removed all downloaded apps (factory reset) but the problem persisted. I switched for a new Atrix from ATT and the same thing would happen. At this point I can't believe I got two bad phones from AT&T, so I feel like it must be something I have setup. The guys at the AT&T store said it could have to do with my exchange email I have setup for my work email. I configured it to not sync automatically and only manually. The problem would still persist.
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Feb 5, 2013
I purchased this MB886 from AT&T but never activated it with them. I went with Consumer Cellular since they do not have a contract requirement. My Sim card from Consumer Cellular worked with the phone but no other carrier Sim card will since it is locked. AT&T does not have the code to unlock this phone since I did not activate it with them. Motorola still has the code and they will not give it to me.
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Nov 6, 2012
I recently updated my Motorola Atrix 2 to the new 4.0.4 OS. Previously, I had my phone set up so that I had to enter a pin # if my phone had been asleep for 30 minutes or more. Otherwise, if less than 30 minutes, turning the phone on (from sleep) went directly to the home screen (no swiping or unlock needed). Under the new OS, I cannot seem to keep this. Now, there is a 2-step unlock process (selecting key icon, and then unlock option -- lock icon -- in order to get to main screen). The only way to avoid this annoying 2-step process (that doesn't really add any security) is to turn off all locks, but I would prefer to have some security (i.e. through pin lock after 30 minutes asleep). Anyway to disable this annoying 2-step/swype feature when turning on phone without disabling all locks? If not, is there anyway to go back to my previous OS?
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May 4, 2011
having issues with the fingerprint scanner after upgrading to 4.1.83? I was on 4.1.57, and did the upgrade to 4.1.83 yesterday.This has happened a 3 or 4 times now, where it will no longer register attempted fingerprint scans and I have to unlock with the swipe + numeric code fallback option. It just displays "Swipe finger sensor.", and no matter how many times I swipe my finger, it continues to display that message. I don't get a "Swipe was too fast" or "Finger did not verify...". It seems to just stop working.If I reboot the phone, it works again, until after a while it just randomly stops working again. I have a workaround, but I was curious if anyone else was seeing this behavior after a 4.1.83 upgrade. I found it strange, because the update doesn't mention anything about the fingerprint scanner, but of course that doesn't mean they didn't tweak something with that module.
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May 26, 2011
HTC has just announced that from now on, all of their devices will have unlocked bootloaders... will Moto follow suit?
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Jul 1, 2011
I have unlocked AT&T Atrix 4G from the states, voice communication and sms are working fine over Vodafone GSM in Egypt, WIFI is ok.
Problem is in accessing the internet, tried with Vodafone different APN configurations but was unsuccessful and still cannot access my email's and browser.
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Jul 6, 2011
I am on my second Atrix in two days. The phone takes 10-15 minutes to connect to the ATT edge network. Motorola and ATT tech support have no answers. My razr gave me 5 bars and the ATT tower is in line of sight. I am ready to get a Samsung..
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Aug 7, 2011
I miss being able to easily send and receive images via text message.
This was a major way that I communicated with my farflung family. With the Atrix, I can't seem to get this to work without going to settings and enabling the data network for everything that might want to use it ( and that seems to be a considerable number of things despite my efforts to choose wireless only options.) I realize I can turn it on briefly to send (though that's a multi-step process) but there's no way to anticipate when an MMS message is coming in.
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Aug 4, 2011
I want to have an app that displays every server the atrix is connected to,omething like netstat but better.I have seen lots of options on the market, like network monitor for example.
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Jun 28, 2011
my unlocked AT&T atrix 4g from the states is working all fine except with data network over the gsm (Vodafone) network, with WIFI it' ok.
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May 22, 2012
I bought a tablet 2 days! and when I insert a SIM card it asks me the network unlock pin SIM
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Sep 1, 2011
Since the latest update, system version 4.5.91 android version 2.3.4, Bluetooth voice commands will no longer unlock the screen. Therefore, voice commands will not work until you manually unlock the screen. This is a recipe for disaster when using in the car! I've found several other complaints like this, but have found no solutions from Motorola. Under location and security settings I have enabled Allow Bluetooth Bypass, however this has no effect. I have turned phone off and back on. I have disconnected Bluetooth devices and reconnected, but problem still exists. The whole point of having Bluetooth in the car is the ability to make phone calls without reaching for or looking at the phone for increased safety.
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Jul 20, 2012
Basically the camera won't initialize to unlock the screen. I have to hit emergency call, then the PIN screen appears, then the emergency dialer appears, and I have to hit "back" and the PIN screen appears again. While the screen is black tapping on anything doesn't work except the silent slider. I have the button press developer option enabled for anyone who wonders why the dots are there. The face unlock had been working fine for several days.
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Jul 26, 2011
But now I can't disable vibration when I unlock the screen. The phone produces short tremors either when sliding the unlock slider or after successful fingerprint authentication.
Now, there is an option in Settings -> Location & Security -> Use tactile feedback. It only works partially. It enabled fingerprint authentication produces one short and one long vibration. When disable it is down to one short vibration. I am curious is this a bug or a feature?
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Nov 13, 2012
Can I change any of the four app launch options on the initial unlock screen? I rarely use the camera, but there is another app I would like to be able to open quickly.
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Jun 20, 2011
How to stop the following message from reappearing on the notification bar of my ATRIX : "DLNA The network connection has been lost."
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Oct 12, 2011
social network widget crashes with with facebook updates, with message "com.motorola.friendfeed has stopped unexpectedly"
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Nov 14, 2011
My phone currently can make calls and send text messages but it will not send/rx data type calls. The H+ icon is displayed and I'm in a good signal area. Wi-Fi works fine. In the Phone status menu, I see a potential problem in that the Mobile Network state is set to "disconnected". Mobile Net type = HSPA (which stands for what?), Service state = "in service", and I'm on an AT&T network.how to get my mobile network state back on?
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Jan 27, 2013
My wife and I have identical ATRIX 2 phones just over a year old. Always has been some strange things happening staying connected to wifi network but that finally corrected itself on both phones
After ICS update in November i have to toggle Airplane mode on and off to get wifi connection back after a period of not useing it on my phone .
My wife was reluctant to update hers when I did as she doesn't like change. However over time her phone kept droping wifi network connection. I would have to power it down and remove battery and sim card to get it to stay on wif for a few days. Finaly that was no longer a fix. I went to a AT&T hotspot and downloaded the latest ICS update.on her phone No matter what I do it will connect to our network wifi and bring in mail etc for about ten seconds then the singal bars change from white to blue, The settings menue shows wifi still on blue connected but the signal bars shows blue. Her data use would indicate it is indee using cingular data.
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May 8, 2011
Having problems accessing the network since the latest update on 5/6/2011? I've tried rebooting and still have problems.
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