Xperia Z5 :: False Fingerprint Reading
Nov 6, 2015
I recently got a gold Z5 and have enjoyed it greatly. Over the past week or so, however, I've noticed that when I press the power button to unlock the device, sometimes the fingerprint sensor misses and attempts to read again. 5 times. Even without my finger on it.
I totally get that it's not a perfect system and false readings happen. But the sensor sometimes reads "automatically" after failing to scan my finger and then continues to try until it locks itself out, requiring me to enter my backup password.
Doesn't seem to be any physical problems with the hardware's exterior, and I can set up and unlock using the sensor fine. Sometimes it just gets a little excited.
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Dec 3, 2010
a few days ago I bought my SE X10 mini pro.I now have a problem with my battery. A few hours ago, my battery level was around 35%
A few hours later, it remained at 35% indication.Since this couldn't be correct, i restarted the phone. Now, my battery indication was 100%. False again.I turned the phone off. It wouldn't restart.I tried the 'flash device method' by holding back button and putting in computer USB. No help.I tried SEUS. After that, phone switched back on, with false battery indication back to 100%, which is impossible.I noticed that during all this 'fun stuff', my battery refuses to charge. The LED indicator remains green without flashing, the settings screen doesnt say 'charging'. I know that the phone won't charge below 95% battery.So, the phone thinks the battery is 100%, therefore won't charge, and I'm pretty screwed, especially since I fear that once my battery drops dead, the phone won't be able to charge ever since it will think its 100% full...
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Jul 25, 2010
First let me give you the basics:
Device info
Carrier: AT&T
Model Info: BlackBerry Bold 9700
OS Version: 5.0
Apps and Free Space
Before Battery Pull: 123949768 Bytes
After Battery Pull:124207796 Bytes
A battery pull does not fix my issue.
Apps Installed: CaptureIt (Version 1.4), crunchSMS (Version 2.15), Media Mall (Version 1.5.29), BlackBerry Messenger (Version 5.0).
Issue
My bold is constantly showing that I have new BlackBerry Messenger messages on my home screen. I have closed all my messages and it still will not go away. I've tried sending a message to every one of my contacts (very annoying) so I could individually close them (thinking perhaps something went wrong when I previously broadcasted a message). This issue started a week after I got my phone and the previous two BlackBerrys I had did the same thing. Over time the number will continue to increase (on my last phone I had 138 messages at one point). The icon still works when I actually receive new messages it will just increase the number. See if you look at the top of the screen you will see it shows I have 5 BBM messages, however I have no open conversations at all.
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Aug 15, 2011
I've set up my SGS2 to get email from Hotmail but Im getting a lot of false email notifications.I get a notification that says 14 unread(Hotmail) and when I check my inbox there are no new emails!
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Jun 7, 2010
I have successfully set up my XP10 to receive emails from my blueyonder account.Original emails generated by the sender work fine. However, whenever anyone replies to an email initiated by me I cannot read their response - just the previous elements in the thread display.
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Sep 13, 2011
I have found the app update notification on my phone twice in the last two days. On both occasions, when I go to the market and look for the updates, no updates are to be found. The notification clearly says updates are available not that updates have been installed.
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Oct 14, 2010
i couldnt receive txt messages,i didnt know why,i kept on going thru my phone to see why this was happening i eventually found out that i had to delete apps ,then my txts started to come through,surely i shouldnt have to do this
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Apr 5, 2012
I got a new Xperia ray 3 days back. I loaded my memory card with some mp3 files and some videos. when I am opening the memory card through office suite its showing folders but when I open folders, Its saying no supporting files found. Cant Xperia ray handle Mp3s and Videos? But If I open music player it is showing the mp3s but not videos.
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Sep 11, 2010
I've just upgraded to an X10 mini pro. I have set a song as the SMS ringtone, but the phone continues to play the song to the end, long after I have read the text. This is really annoying when you are receiving a steady stream of texts. All my previous phones have stopped the ringtone when opening the text message. Is this a Sony Ericsson feature, or an Android feature? More importantly, is there a phone setting that will stop the ringtone upon pressing a key/screen like a conventional phone?
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Oct 21, 2015
After updating to Lollipop (months ago I think..), whenever she gets text message phone shows notification , but STOCK sms app doesnt show message AT ALL.
With Google Hangouts she can open the message ONCE, when she clicks back and opens contact/message list again its GONE.
I have tried clear messaging cache but no lock. Yesterday installed newest 5.1.1 with no dice. I have same phone (Z3 D6603) with NO problems myself.
This is no way acceptable!
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May 5, 2015
I want to save pages from the web for offline reading and i couldn't manage to do.
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Aug 5, 2011
My Xperia play suddenly stopped reading the SIM card today. Someone on facebook gave me your phone line but it costs a fortune and I've been sat on it now for 10 minutes and not got much help.Does anyone know where I can get a sim reader from for the phone?
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Jan 1, 2011
I originally setup and tested my new Xperia X10 with a different SIM/phone number to what I am using now. Bizarrely, when I go into Settings/About Phone/Status it continues to show the phone number of the original SIM. Why does it not simply read the number from the current SIM? Anyone know how I can update the Status information?
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Oct 13, 2015
in the last few days my fingerprint scanner has started to be quite picky. I've set it up with 5 different prints so I can unlock with either hand but recently it's not recognising any of my fingerprints. Today it;s working maybe one in every thirty attempts. I've removed fingerprints from the memory, when trying to re-add them it tells me to wipe the sensor/finger but both are clean.
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Oct 3, 2014
I registered two of my fingers on my phone.
Seemed to work for a while and then more or less stopped working.
So I decided to re register my fingers, but it says that I must use a existing finger to unlock and proceed!!! Which I can't do because they don't work and is the reason I am doing this!!!
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Jan 15, 2016
Before I update the firmware to 152, my Z5 was trying to read the fingerprint as soon i touch the button, and it reads 5 times in a row in just 0.5sec and block it self and was required to use the pin to unlock. (Cleanning the button didnt solve the problem).
So I decided to enter in the Fingerprint Management to remove all the 5 print screen, but the software didnt accept even 1 command to remove, just to rename the fingers.
So I update to .152, and when I enter in the fingerprint Management, it asks the pin to start the process, but as soon I hit the button so the cell phone start asking for the fingerprint, it spears the screen saying to put the finger on the right place, but it closes very quicky and I con configure nothing.
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Oct 18, 2015
Yesterday evening my Z5 had 0-1% battery left and I connected the charger. At the same time with connecting the phone turned itself off, I thought that the battery died at the exactly same moment.
In the morning I turned on the phone and wondered why the fingerprint sensor is not responding. I opened phone with pin and checked the fingerprint settings. Fingerprint lock was turned off and when I turned it back on I had to teach my fingerprints again.
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Jul 3, 2010
What is going on with this fingerprint scanner? It worked well for the first few months. Now It:
1) automatically buzzes and attempts a scan 5x in a row when I press the unlock button then locks the phone and requires pin.
2) does not even show the fingerprint scanner in the diagnostic menu
3) does not allow me to even register new fingerprints - I open the fingerprint software to scan new fingerprints and it closes.
I've attached an image.
This has to be a software glitch. I've already resetted my phone and same thing.
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Mar 17, 2015
A few days ago I bought a new Xperia Z5 Premium from a local reseller, and it works just fine, most of the time.Yesterday I noticed that the fingerprint scanner works pretty bad most of the time, and sometimes it chooses to not work at all.It just refuses to recognise my fingerprint, and I've deleted and registered it over and over again.I've now added three registered prints of my thumb, and it still is extremely wonky. (The sensor, and my thumb, are both clean and unharmed).I just searched the forum, and lots of people seem to have the same issue from a few months back.
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Jul 3, 2010
When i unlock the phone with fingerprint the display suddenly when too bright and the colour fade away for a second and it turn back normal after few second.
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Nov 7, 2014
Scanner is very finicky. Sometimes it works, sometimes it doesn't. Tried registering multiple ID's using the same finger. Tried safe mode. Diagnostic test fails (doesn't vibrate) during safe and normal mode.
I bought this phone because of the fingerprint sensor (lots of sensitive business info in the phone), so i'd love for it to work normally.
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Sep 6, 2012
I got my new phine a few days ago. Last night i did the finger print function- it is now locked and asking for a pin that i do not remember setting. I cannot do ther restore factory settings as i cannot get in to the settings app - slowly going crazy?
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Aug 23, 2010
I'll be sending or reading a received text or reading through some old ones, and the messaging service will crash, I'll then open handcent and the same thing will happen. it will come up with the message "the application has stopped unexpectedly. Please try again" with options force close or wait, I'll select force close, re-open it and it comes up again.
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Jan 24, 2010
I recently upgraded to v5.0.0.411 and have had almost no problems so far. One problem I have had though is whenever I do a battery pull my battery instantly says it's drained upon starting back up. Today it went from 50% to 15% after one pull. I know it is a false reading because recently it went from around 50% to 3%(the yellow low battery light was flashing when I turned it back on as well), however, I was able to use the phone for hours after this and it remained at 3%. From what I've read I'm thinking this might be a problem with the battery or battery contacts? But it's strange that it started happening as soon as I upgraded my OS to 5.0. Any suggestions or info?
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Oct 25, 2011
I've had a little icon alert telling me that I have a new message on my phone all day.i pulled the battery, I've checked every folder I can find and there is no message! When I do actually get a message it will tell me I have two, and when I check the new one it goes back to the same "1 new message" icon that will not go away.
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Jun 14, 2010
I have been given a new N73; it is over a year old (so out of warranty) but has never been out of the box before. There is no Quick Start Guide showing what the buttons are for or where to put the SIM. I have had mobile phones for 15 or so years so am no novice at setting up a new one.
I have charged up the battery to full, but when I insert the SIM (I put it where it looks right although it does not 'click' into position in a positive manner) nothing happens.Is there something that I have missed?
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Feb 5, 2010
My unlocked Iphone is not reading SIM. It was working perfectly. After downloading an upgrade to Itunes, it stopped reading SIM and shows invalid SIM. The SIM is working on another phone.
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Mar 14, 2012
i live in the bahamas and i bought a iphone 4 from a friend of mine and i updated it to the 5.0.1 and now its not reading my sim card and asking me for a chip i dont have is there any fix for this ? it was reading my gsm sim card b4 i updated it
Info:
iPhone 4, iOS 5.1
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Mar 30, 2012
i lost my ihpone 4 so i had to buy a ihpone 3gs after putting the sim in it worked fine then i plugged it into my computer and it updated then said there was a problem so i restored it, after that i thought my phone was working i went through a procedure where i had to locate where i am at pick my countrie and the internet i was running it of, it tried to read my sim but it didnt work i have tried turning it on back on again and taking the sim out, my sim is a micro chip one becuase thats what got sent out to me
Info:
iPhone 3GS
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Jul 5, 2012
i just finish update to my iphone 3gs but after it gives me no service and cant' read my sim card
Info:
iPhone 3GS, Windows 7
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Dec 16, 2011
Can anyone tell me how to stop my phone talking to me?
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