Xperia Z3 :: Phone Touchscreen Stopped Working
Jun 15, 2015
I rinsed my phone under the tap today because someone got chocolate icing on the screen. I didn't submerse it in water and i haven't dropped it. I simply ran it under the tap for no more than 5 seconds then dried it on my shirt and now the touchscreen doesnt work.
I made sure the flaps were closed and i've checked the indicators, on both sides they are yellow/white and not pink.
I'm trying a repair through the computer as restarting the phone has done nothing.
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Apr 28, 2012
I recently dropped my phone about 2 feet and the screen cracked a bit in the upper right-hand corner. The phone has been fine for about a week since the incident, no problems at all. Yesterday I noticed there was some slight bugginess with regards to the touchscreen. I turned it off then back on, and it began to be unresponsive entirely, so I put the phone away and ignored it for a minute. I try again and it works just fine. A few minutes later, the same issue happened again, but I had no luck just ignoring it. I am unable to unlock my phone at all. I can still navigate through the power options just fine using the d-pad. I tried connecting it to a computer and to a power source and had no luck with that either. The phone won't charge and won't mount on a computer.
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Aug 27, 2012
I plugged my x10 into my Macbook Pro with Sony Bridge for Mac installed and the touchscreen suddenly stopped working. When I unplugged the cable the touchscreen remained unresponsive but then after a while it became responsive for half a minute before going off again. All this time the phone keeps telling me I've got new email coming through but I don't know where that email is. Now I'm getting texts but I cannot read them.
How can I get my touchscreen to work again? This appears to be a software problem? Can I read or export SMS messages without using the touchscreen?
I would erally need to back up my SMS if I need to wipe the phone but so far have not found a way to do this. I have never updated the system of the phone so I assume it's still in the original factory OS.
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Jul 25, 2012
the touch of my screen has stopped functioning. the display is there but nothing is working. only the button to lock the screen is working, otherwise all the call buttons and the menu and back button are also not working... how do i retrieve my contacts?
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Mar 22, 2010
I put put a soap-water solution on the screen while applying a screen protector, as advised by a video. Is there a way to get the screen to work?
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Mar 24, 2015
After switching off my Xperia Z3 from charging.. My keyboard started giving message..Unfortunately XPERIA keyboard has stopped working. Only thing i cud do was click Ok and it repeatedly showed up untill i restarted.
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Sep 6, 2012
I set my alarm last night and it didn't work this morning. I've tested it with the phone on "do not disturb" with an exception of the alarm and I've tested it with the sound on, the alarm failed to work both times. Don't understand why as it was working fine last week.
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Oct 25, 2012
I just purchased a Xperia Z3+ dual and the first time I turned it on with both sim cards it was working fine. Then for some reason the second sim stopped working on the 2G gsm network. I factory restored the phone and it worked again.The thing is that yesterday as soon as I activated the Find my xperia service the 2nd sim stopped working again.
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Oct 15, 2015
My husbands phone has just stopped working has a blank screen won't turn on or charge etc. Is there a way he can get all his contacts and pics off it. It doesn't have a passcode on it.
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Nov 14, 2010
My touchscren has stopped working. I cannot even enter my pin number.
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Dec 17, 2012
Bought a SK17i about 1 year ago, I was perfectly happy.. Then after some time the touchscreen responded slower as normal. Helpdesk advised to do system update. Problem seemed solved, but returned after some time again. I removed pictures and movies and emptied out the inbox, phone worked normal. Last month it just failed on me, it just stopped working.. I get no respons from the touchscreen, tried recalibrating & system update & even hard reset ( advised by sony helpdesk) without result! When I slide it open to use the keyboard, the display flips and I can navigate with the arrows ect so the phone seems still fully functional except for the touch screen
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Jan 16, 2012
Yesterday i saw i had a text message and wanted to read it. When i slid to get lock of half way it stopped, flickered and got back in begin posistion.Since then i cant use my touch screen. Battery removing and such doenst work. Cant do a repair cause cant use my touchscreen to get in required usb modus.
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Jun 7, 2012
After I update my xperia pro to ICS when I run the games the touchscreen not working but when I close the mobile and open it again touchscreen working fine for some minutes and back don't work again I have already done software repair and factory data reset after upgrading to ICS but still having the problem.
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May 7, 2015
I use Xperia Z2 and SCR10 cover. There is a protective glass, but problem was before I started to use that glass. A firmware is the last 23.4.A.1.232, but problem began earlier (about two months ago).
During a phone conversation the cover Scr10 is closed, the screen is switched off (no lighting). But a touchscreen is still working, and by my ear I press the buttons on the display (lighting of screen is turned off!!!), I start programs, I open the top bar, I come into settings (most often in power management, because battery is on center of top bar), etc.
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Dec 24, 2012
touchsceen on my Xperia mini pro is not working so when I power the phone on i get to lock screen and thats it. I want to perform factory reset to find out whether its software or hardware problem, but how to do it, when I can't select factory reset in the menu. how to get into recovery mode, but none of them worked.
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May 28, 2012
My Xperia Mini Pro was fine, then one morning i woke up and the touch screen wasn't working correctly. It had massive dead spots which made things like flicking through the menus impossible, or selecting button that were in a certain place. The weird thing is I think these dead spots are random and change around. Also it would feel like was getting an input from other parts of the screen at the same time, like as if somelse was touching it too.
For example it would keep doing that overview of all your widgets randomly. The problem isn't as bad as it was originally, but is still very unusable. I did some service tests to give you an idea of what was going on. I tried the tests like 30 seconds after each other, and one had a clear dead spot and the other completely fine. It seems totally random. I've tried repairing it with PC Companion, everything is set to how it was when I bought it, and still that had no affect.
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Dec 8, 2015
Just set up my G4 tonight.. however, after the set up.. (H815 on EE UK with v10i firmware) but when my phone rang, the G4 said "Unfortunately Phone has stopped working", after testing it on another phone i could hear the line Ring..Ringing in the ear piece..
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Feb 23, 2012
I was enjoying the whole ICS update, all things were working fine. Updated to 4.0.4 yesterday, and LED has stopped flashing at notifications. Please fix it. I have emailed Xperia support as well.
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Aug 25, 2014
I think it's a software issue, but all the sudden the vibrate motor only works 1 in 50 times.
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Dec 31, 2014
I've had my brand new Moto X for exactly 2 weeks, as of yesterday. I tried to swipe open the lock screen just now, the screen went blank, the sensors don't respond to to me trying to access it, and pressing he power button does nothing. It's been on the charger for much of the day today so I know the battery isn't drained.
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Jul 2, 2015
I have installed a custom rom on my samsung s6, so far I like it but I am still testing it.I came a few errors and would like to know how to fix them.
When I go to gallery on a video and click the editor, i get an error "gallery has stopped working"When I go to settings>fingerprints, I get the following error "attention an error has occurred with the fingerprint sensor, if this message persists repeatedly, restart your device"...
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Oct 15, 2015
I added the wireless charging antenna NeWisdom® from amazon and it worked well with my different qi chargers including Itian A6 Qi Three Coils Wireless Charging Pad with 5V from amazon for couple of months.
Last week i used the fast charger that comes with a nexus 6 and since then wireless charging stopped working for me ( i tried multiple wireless chargers CHOE UPGRADED Qi Wireless Charger Charging Pad from amazon). Even worse using the cable directly from the wireless charger i referred above does not work ( other charger cables i have seem to work ok when i plug them in).
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Jun 6, 2012
The on off button on the top of my I phone 4 has stopped working. What can I do?
Info:
iPhone 4
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Jul 21, 2015
My fm stopped working suddenly.. I tried enabl/disable option but not responding..
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Aug 13, 2014
It keeps interrupting films or emulators when intro the picture. Seems to have started with the last update.
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Dec 11, 2011
I was updating my phone software with nokia software uploader and suddenly my pc got hanged and so i had to disconnect my phone..i found that the screen was blank and i tried to switch on my phone but of no use
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Sep 13, 2010
The other night I took a picture with my phone, flash worked. Turned it off, turned it back on, & nothing. Can't get the flash to work since. Is there a hidden option somewhere in the settings? It went from working to not working in 15 minutes.
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Dec 4, 2014
It's my third day owning the Lumia 1520 and all of a sudden it doesn't vibrate anymore. Vibrate is turned on. I even restarted the phone. It's never been dropped or had any rough treatment.
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Sep 15, 2015
I have a S5 Active Galaxy and when anyone calls me or I call out I get a pop up telling me the phone has stopped working. I have tried to restart it and do a battery pull..no luck.
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Dec 1, 2015
Yesterday around midnight my phone suddenly stopped working. I wasn't using it, it was just sitting on my desk and had been for at least half an hour.
When I boot it, it stays stuck on the boot animation.
Until yesterday it was running a custom built version of CM12.1 (from this thread: [URL] ...
With a ElementalX-N5-4.09 kernel.
I tried:
Reflashing the ROM
Wiping and Reflashing the ROM
Wiping and Reflashing the ROM, without ElementalX
Wiping and Flashing an older version
Wiping and formating of user data too + Reflashing
complete reset by doing fastboot oem lock/unlock
flashing of the factory image of Android 6
Each time the result is the same. When the phone was still running cyanogen I had adb while it was booting (that's no longer the case) and I saw nothing striking ... it would have one (pc) screen worth of log (logcat) and then nothing it would just stop. I couldn't spot anything in kernel logs either (dmesg/last_kmsg).
The recovery is working fine ... I was able to start an ssh server and use it... it's just android that won't boot.
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May 4, 2011
The camera on my x8 has stopped working all of a sudden. When I turn on the camera, the screen looks pixelted, and when I take a picture the screen goes black. I just updated the software today (4 may 2011) and it has not fixed the problem. Will I have to take my phone back to the shop to have it sent away?
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