Xperia Mini/pro :: Touchscreen Is Not Working
Dec 17, 2012
Bought a SK17i about 1 year ago, I was perfectly happy.. Then after some time the touchscreen responded slower as normal. Helpdesk advised to do system update. Problem seemed solved, but returned after some time again. I removed pictures and movies and emptied out the inbox, phone worked normal. Last month it just failed on me, it just stopped working.. I get no respons from the touchscreen, tried recalibrating & system update & even hard reset ( advised by sony helpdesk) without result! When I slide it open to use the keyboard, the display flips and I can navigate with the arrows ect so the phone seems still fully functional except for the touch screen
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Jan 16, 2012
Yesterday i saw i had a text message and wanted to read it. When i slid to get lock of half way it stopped, flickered and got back in begin posistion.Since then i cant use my touch screen. Battery removing and such doenst work. Cant do a repair cause cant use my touchscreen to get in required usb modus.
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Dec 24, 2012
touchsceen on my Xperia mini pro is not working so when I power the phone on i get to lock screen and thats it. I want to perform factory reset to find out whether its software or hardware problem, but how to do it, when I can't select factory reset in the menu. how to get into recovery mode, but none of them worked.
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Aug 27, 2012
I plugged my x10 into my Macbook Pro with Sony Bridge for Mac installed and the touchscreen suddenly stopped working. When I unplugged the cable the touchscreen remained unresponsive but then after a while it became responsive for half a minute before going off again. All this time the phone keeps telling me I've got new email coming through but I don't know where that email is. Now I'm getting texts but I cannot read them.
How can I get my touchscreen to work again? This appears to be a software problem? Can I read or export SMS messages without using the touchscreen?
I would erally need to back up my SMS if I need to wipe the phone but so far have not found a way to do this. I have never updated the system of the phone so I assume it's still in the original factory OS.
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May 28, 2012
My Xperia Mini Pro was fine, then one morning i woke up and the touch screen wasn't working correctly. It had massive dead spots which made things like flicking through the menus impossible, or selecting button that were in a certain place. The weird thing is I think these dead spots are random and change around. Also it would feel like was getting an input from other parts of the screen at the same time, like as if somelse was touching it too.
For example it would keep doing that overview of all your widgets randomly. The problem isn't as bad as it was originally, but is still very unusable. I did some service tests to give you an idea of what was going on. I tried the tests like 30 seconds after each other, and one had a clear dead spot and the other completely fine. It seems totally random. I've tried repairing it with PC Companion, everything is set to how it was when I bought it, and still that had no affect.
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Sep 25, 2011
Touchscreen won't respond when i try to use it and i've tried cleaning it but still no response
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Jun 10, 2012
I have a problem when I open the keyboard...the touchscreen died!the rest of the funcionality still working perfectly, but the cant do anything with the touchscreeny help on this please???I have to take off the battery and restart the phone to make work again, but I cant open the keyboard cause it will break again the touchscreen
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Dec 25, 2011
I have a Sony Ericsson X10 mini and my problems stared last week. The phone was really slow, and just unlock the phone took 1 minute! Few hours after that the Touchscreen didn't respond and the buttons didn't work, just the lock button, and when I try to power the phone off it just come 3 alternatives Quiet mode, Flight mode and shut down, but I can't get further it just ends there and i waited 1 day to empty the battery and to update it, and i just can't update it because i can't get to the menu and put it in USB mode and the back button don't work so what should I do?
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Aug 27, 2012
Still on the priginal Android 1.6.
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May 15, 2012
i have a xperia mini, and suddently the touchscreen freezed!I can't turn my phone off, It won't charge or anything. I don't know what to do, and I can't live without my phone
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Jan 13, 2011
just bought this ph (mini pro).. last night, when got incoming call, the screen was blank.. i x know who's calling me n how to pick up the call
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Oct 18, 2012
I've had this problem for more than two weeks now. The touchscreen is not responding at all. Before I give it to the Sony Service Centre for repaiir, I need to take the backup of contacts.
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Jul 11, 2012
Is there any official solution to my newly bought xperia mini st15i? Its brand new but when i plugged to charge or to connect to pc, suddenly the touchscreen become abnormal or unstable. How can I fix this? and when i see my SI 1246-7912 and found out that theres no available ICS update for this device even if i connected and try update using latest PC Companion still no update..
Is there any safe or official fix for these problem with my new st15i?
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Jun 13, 2012
With this, it's hard to play some games, like Fruit Ninja.
With a MT tester app, when I move my finger fast, it acts like my first finger was the second. Is it a hardware or a software issue? It was on GB, and yesterday I upgraded to ICS, and it is too.
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Nov 14, 2010
My touchscren has stopped working. I cannot even enter my pin number.
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Jun 15, 2015
I rinsed my phone under the tap today because someone got chocolate icing on the screen. I didn't submerse it in water and i haven't dropped it. I simply ran it under the tap for no more than 5 seconds then dried it on my shirt and now the touchscreen doesnt work.
I made sure the flaps were closed and i've checked the indicators, on both sides they are yellow/white and not pink.
I'm trying a repair through the computer as restarting the phone has done nothing.
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Jun 7, 2012
After I update my xperia pro to ICS when I run the games the touchscreen not working but when I close the mobile and open it again touchscreen working fine for some minutes and back don't work again I have already done software repair and factory data reset after upgrading to ICS but still having the problem.
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May 7, 2015
I use Xperia Z2 and SCR10 cover. There is a protective glass, but problem was before I started to use that glass. A firmware is the last 23.4.A.1.232, but problem began earlier (about two months ago).
During a phone conversation the cover Scr10 is closed, the screen is switched off (no lighting). But a touchscreen is still working, and by my ear I press the buttons on the display (lighting of screen is turned off!!!), I start programs, I open the top bar, I come into settings (most often in power management, because battery is on center of top bar), etc.
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Apr 28, 2012
I recently dropped my phone about 2 feet and the screen cracked a bit in the upper right-hand corner. The phone has been fine for about a week since the incident, no problems at all. Yesterday I noticed there was some slight bugginess with regards to the touchscreen. I turned it off then back on, and it began to be unresponsive entirely, so I put the phone away and ignored it for a minute. I try again and it works just fine. A few minutes later, the same issue happened again, but I had no luck just ignoring it. I am unable to unlock my phone at all. I can still navigate through the power options just fine using the d-pad. I tried connecting it to a computer and to a power source and had no luck with that either. The phone won't charge and won't mount on a computer.
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Apr 27, 2011
Wi-Fi doesn't works, I have tried resetting to factory settings, update to Android 2.1 and do a 'Repair' suggested by SE Support and not succeed. The phone tries to connect and after several seconds a message appears 'obtaining adress' and nothing happens until it disconnects by itself. It happens in all cases even without WEP security.
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Feb 6, 2012
I have a severe Nokia C7 problem. I woke up yesterday and found out that the phone touchscreen is not working while it is always locked. I tried several solutions but it didn't work. I tried to do a hard reset. Now the phone is asking me for a language setup but the screen is not responsive at all.
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Feb 3, 2012
i bought a new housing for my phone and followed directions exactly but now that my phone is reassembled my touchscreen is not woking and when i make a call they can hear me but i don't hear them any suggestions
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Jun 25, 2011
it said "removed memory card, insert new card" after 2 weeks i bought, i tried inserting brand new card, even the new one not working. i tried formatting the card on pc. card works on all other phone but not on this. i also tried to do a reset settings on phone. Even then no use.
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Jun 29, 2011
i have brand new x10 mini pro only after 2 days its sound is not working at all. not of media nor of incoming calls what can i do?
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Oct 21, 2011
I have had my Mini Pro less than two weeks and the back key is unresponsive intermittently. The menu key can also play up, but not as much as the back key. The only thing that gets it working is turning the phone off. I thought it may be the screen protector but have taken it off and it is still there. I have not used the phone as anything but a phone (no internet browsing at all, have not even connected to the internet) so not sure whether firmware will help as it is new and could not have been damaged remotely?
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Jan 16, 2012
Got the sk17i for 3 days now. Wanted to connect using in home wifi. It connects to wifi, but doesnt allow any browsing. The SE x10 mini that belongs to my wife doesnt have any problems connecting to in house wifi.
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Oct 2, 2011
LED notification not working on my Sony Ericsson Xperia mini Pro Sk17i anymore for any app (like any.do, calender etc). I have also noticed that reminder is not working while the screen is off, it's work only when the screen is on. it's really annoying. Please fix this issue as soon as possible.It dosen't even work for calender too.
something to resolve this issue as soon as possible. Update: Sometimes reminders even get delayed for few minutes. In some forum i have heard that , this problem is happening for Something "wakelock" which is not optimised.
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Oct 30, 2010
In my Xperia X10 mini/pro the Camera Key is not working, when i push camera key there is no action on screen. I have to go in the menu and touch the icon of camera then camera is on.
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Aug 9, 2011
Its about 2 months, that I bought the new X10 mini. All of a sudden the speaker has stopped working. I tried the speaker test using "Home Back Back Home Back Home Home Back", but looks like the speaker is dead. There is absolutely no sound. I stay at Mysore and need to get this repaired at the service center.
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Mar 22, 2012
I have a Sony Ericcson Xperia Mini Pro white model SK17a .I want to enphasize that the model is SK17a and not SK17i.The 3G connection is not working and never did since I purchased it in February 13th. I live in Venezuela and my cel company is Movistar.
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Jun 10, 2012
Phone: Sony Ericsson Xperia mini pro (SK17i), Android 4.0.4 Build 4.1.B.0.431
PC-System: Android SDK Platform-tools Rev. 11
Google USB Driver Rev. 4
on Windows 7 (64 bit)
The native backup solution of Android 4 (Ice Cream Sandwich, ICS) is not working on my setup.
On my windows command line:
adb backup -apk -shared -all
gives me the following in ddms (Dalvik Debug Monitor):
06-10 20:52:56.445: D/bu(3154): Beginning: 21
06-10 20:52:56.445: D/bu(3154): Finished.
[code]....
Normally a phone with ICS should ask me to allow the backup process. But on my phone just nothing happens.Is this behavior "Unable to launch full backup confirmation" desired by Sony?What is the Sony way of doing a full backup of my phone?
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