Xperia Mini/pro :: Factory Reset When Touchscreen Is Not Working?
Dec 24, 2012
touchsceen on my Xperia mini pro is not working so when I power the phone on i get to lock screen and thats it. I want to perform factory reset to find out whether its software or hardware problem, but how to do it, when I can't select factory reset in the menu. how to get into recovery mode, but none of them worked.
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Dec 17, 2012
Bought a SK17i about 1 year ago, I was perfectly happy.. Then after some time the touchscreen responded slower as normal. Helpdesk advised to do system update. Problem seemed solved, but returned after some time again. I removed pictures and movies and emptied out the inbox, phone worked normal. Last month it just failed on me, it just stopped working.. I get no respons from the touchscreen, tried recalibrating & system update & even hard reset ( advised by sony helpdesk) without result! When I slide it open to use the keyboard, the display flips and I can navigate with the arrows ect so the phone seems still fully functional except for the touch screen
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Jan 16, 2012
Yesterday i saw i had a text message and wanted to read it. When i slid to get lock of half way it stopped, flickered and got back in begin posistion.Since then i cant use my touch screen. Battery removing and such doenst work. Cant do a repair cause cant use my touchscreen to get in required usb modus.
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Nov 9, 2011
I just did a factory data reset... didn't expect to get all my contacts, messages and pictures to be erased.Is there any (at this freaking point, i have no problem with dark magic)
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Aug 17, 2012
Last week I purchased Xperia mini.yesterday logged in to gmail.But after that i am unable to logout from Gmail/gtalk (any app of google). I didn't want to do the Factory Reset.
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Oct 1, 2010
About a week or two, I have changed some configurations on the GPS Status(like Sensor Filter and such) and the GPS was taking too long to connect, in the same places that it got a lock time around 15s, now it takes 2 min, só I did a factory reset and the GPS worked good again.About 3 days ago, the GPS started to take too long for get a lock, around 2~3min, and I did a reset again, but doesn't work. I tried it many times again and still doesn't work.My phone is with the last update(via PC Companion) and I've tried a repair(via PC Companion too) with the SIM and SD cards, but don't solved my problem too.What can I do?I think thatits not hardware, because before it was working pretty well, I think that is software.Oh...I tried to turn off the phone disconnect the battery cable(under a rubber cover) for about 5 minutes and reconnect, but still the same.What can I do to solve this problem?Now the GPS cant get a lock, it find the satellites(5~7) but don't get a lock.
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Jul 24, 2012
I want to restore factory settings as my Xeperia Mini is really slow, etc, at the moment, but don't want to do this if the Backup I've made won't get restored after the factory reset.
Can I restore the backup after I've done a factory reset it will it have been deleted in the factory reset process?
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May 19, 2012
Will the reboot or factory reset delete the Android system on my phone.i'm facing touch,heat, and automatic frequent lighting problems. thus, i want to see if any reboot works.
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Aug 27, 2012
I plugged my x10 into my Macbook Pro with Sony Bridge for Mac installed and the touchscreen suddenly stopped working. When I unplugged the cable the touchscreen remained unresponsive but then after a while it became responsive for half a minute before going off again. All this time the phone keeps telling me I've got new email coming through but I don't know where that email is. Now I'm getting texts but I cannot read them.
How can I get my touchscreen to work again? This appears to be a software problem? Can I read or export SMS messages without using the touchscreen?
I would erally need to back up my SMS if I need to wipe the phone but so far have not found a way to do this. I have never updated the system of the phone so I assume it's still in the original factory OS.
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May 28, 2012
My Xperia Mini Pro was fine, then one morning i woke up and the touch screen wasn't working correctly. It had massive dead spots which made things like flicking through the menus impossible, or selecting button that were in a certain place. The weird thing is I think these dead spots are random and change around. Also it would feel like was getting an input from other parts of the screen at the same time, like as if somelse was touching it too.
For example it would keep doing that overview of all your widgets randomly. The problem isn't as bad as it was originally, but is still very unusable. I did some service tests to give you an idea of what was going on. I tried the tests like 30 seconds after each other, and one had a clear dead spot and the other completely fine. It seems totally random. I've tried repairing it with PC Companion, everything is set to how it was when I bought it, and still that had no affect.
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Sep 20, 2015
After factory reset my xperia z2 camera stop working. Every time i open camera , unfortunately camera stop working error coming.
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Jan 2, 2015
How I can do factory reset without touch display on my Xperia Z2? I break front glass and can't do anything.
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Jun 15, 2012
I would like to factory reset my Blackberry Curve 8520. None of the buttons are working, so I cannot do it by entering through 'Options' as has already been advised.
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Jul 23, 2014
I have AT+T HTC One - stock; I was happily using it too much let the power run down till it died and after that cannot restart. I can reach the Hard Reset Loader screen. I have already tried factory reset.
I see a kind of battery picture pop up for a while with two green arrows making a circle and a little down arrow in the middle - in the center of screen.
A while later the screen goes black and nothing happens. The SIM card is still inside. I have tried 2-3 times - battery shows to be >80% as of now.
This is info from the Hard reset (DownVol + Powre) screen:
****Locked****
M7-UL PVT SHIP S-ON R/H
HBOOT 1.56.0000
RADIO-4T.24.3218.09
OpenDSP-V32.120.274.0909
OS-4.18.502.7
eMMC-boot 2048mB
JAN 28 2014, 09:32:4.1704
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Jun 9, 2015
factory reset and s6 wont charge sitting on pads
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Aug 4, 2011
How do I factory reset / wipe when my track pad isn't working so I can't navigate the menus to get to the function...is there another way?
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Jun 6, 2014
Is it possible to wipe date/factory reset the N5 if the screen only barely lights up a dull grey? I got a replacement but I have to send this one back and cant reset it the normal way.
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May 19, 2011
Why I cannot do Factory Reset. I enter: Privacy/Factory Reset press Reset and nothing happens. I tried remove battery and put it back and still nothing.
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Sep 25, 2011
Touchscreen won't respond when i try to use it and i've tried cleaning it but still no response
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Jun 10, 2012
I have a problem when I open the keyboard...the touchscreen died!the rest of the funcionality still working perfectly, but the cant do anything with the touchscreeny help on this please???I have to take off the battery and restart the phone to make work again, but I cant open the keyboard cause it will break again the touchscreen
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Feb 14, 2010
My E75 built-in browser is not working. After I open the "Web" tab it gives the list of bookmars, but as soon as I press left soft key it either exits back to the menu. And the other web-related icons (Download!, Files on Ovi; Software Update) don't work. Moreover, Download! reports "Unrecoverable error".
It started on 201.12.01 firmware, thought that update would help. 202.12.01 brought no changes.Factory reset wasn't helpful too. Tried uninstalling Opera mobile 10 beta, changing language, also - no changes.
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Dec 25, 2011
I have a Sony Ericsson X10 mini and my problems stared last week. The phone was really slow, and just unlock the phone took 1 minute! Few hours after that the Touchscreen didn't respond and the buttons didn't work, just the lock button, and when I try to power the phone off it just come 3 alternatives Quiet mode, Flight mode and shut down, but I can't get further it just ends there and i waited 1 day to empty the battery and to update it, and i just can't update it because i can't get to the menu and put it in USB mode and the back button don't work so what should I do?
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Aug 27, 2012
Still on the priginal Android 1.6.
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May 15, 2012
i have a xperia mini, and suddently the touchscreen freezed!I can't turn my phone off, It won't charge or anything. I don't know what to do, and I can't live without my phone
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Oct 7, 2011
I had to restore my factory settings to change my default google account on my moto xprt, but after that I couldn't get updates from news (rss feed) and social networking, as well as facebook mails (in universal inbox) and fb contacts. no news, no mail, no contacts! I have tried the following:
- Turn device on/off, remove the battery
- Erase facebook account and reenter it
- Remove motoblur app from my fb account, then reenter the fb account
- Turn sync social networking via WiFi only on/off
- Leave the phone on battery maximum performance to sync through the night
- Clear data from social networking and news app (in app manager)
- Restore factory settings again
- Tried updating it via gsm data only
Nothing seems to work, but it worked fine before the factory reset. I couldn't find motoblur registration option. is that common for android phones? When I factory reset I don't get that motoblur registration window!
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Apr 15, 2015
Since running the update to lollipop, videos I have loaded from my computer or downloaded are lagging. The audio plays at normal speed but the video.is about 5-7 seconds behind on every single video
I have run the repair from the computer through the Sony pc companion, reset to factory default and ran the manual restart by pressing down the yellow button next to the micro sim but still lags.
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Dec 11, 2014
what is the best format for z2, insted of factory rest ,format like you format your computer
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Aug 29, 2013
Had my phone in my pocket and when I took it out it had factory reset alone. Is there any log I can check to see what happened?
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Jan 12, 2012
I have a Z5 for about 2 weeks and it has been doing factory resets on its own about 5 times. The worst part is that it delete the content of my SD card also. I already done what was recommended on both links bellow and that didn't solve it:
[URL] ...
[URL] ...
I also have disabled the MyXperia functionalities and I use a two steps authentication for my Google account what makes almost impossible to have someone reseting it through any of these methods unless it is me.
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Jan 13, 2011
just bought this ph (mini pro).. last night, when got incoming call, the screen was blank.. i x know who's calling me n how to pick up the call
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Oct 18, 2012
I've had this problem for more than two weeks now. The touchscreen is not responding at all. Before I give it to the Sony Service Centre for repaiir, I need to take the backup of contacts.
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