Galaxy S5 :: Unfortunately Phone Has Stopped Working Pops Up On Calls
Sep 15, 2015
I have a S5 Active Galaxy and when anyone calls me or I call out I get a pop up telling me the phone has stopped working. I have tried to restart it and do a battery pull..no luck.
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Aug 5, 2012
My curve 9300 just randomly stopped working I cannot txt or receive texts or use bbm and when I try and make a phone call it says 7ut1 your phone is not activated on the network what does this mean and how can I fix it? I've tried taking out the battery.
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Jul 2, 2015
I have installed a custom rom on my samsung s6, so far I like it but I am still testing it.I came a few errors and would like to know how to fix them.
When I go to gallery on a video and click the editor, i get an error "gallery has stopped working"When I go to settings>fingerprints, I get the following error "attention an error has occurred with the fingerprint sensor, if this message persists repeatedly, restart your device"...
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May 4, 2015
I used to have the S5 and was playing Spotify via Bluetooth onto my car stereo system which is a Dodge Journey with the UConnect system. All worked fine. Recently got the S6 Edge and now can't get it to remain connected for more than 30 seconds. Phone says Bluetooth has unexpectedly stopped working.
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Aug 23, 2015
After I updated my Samsung edge to lollipop 5.1.1 , it seems that the parallax effect or the 3D effect has stopped working. I know that if I hold on the home screen and click the wallpaper settings, I get a little toggle which switches the motion effect on/off. But what ever I do it still makes no difference to the home screen. it still stays the same. Is there something that I am missing or can I downgrade to lollipop 5.0?
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Apr 3, 2012
The mic during calls just randomly stopped working on me.No water damage and other than not working during calls, i can use voice control and skype and memos work fine. I just wanted to make sure I wouldn't get screwed if I went into the genius bar with my iPhone and then they say they can't do anything for me.
Info:
iPhone 4, iOS 5.0.1
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Jun 1, 2012
My iPhone 4's microphone has stopped working [only during calls -- otherwise works fine when playing music, shooting video and voice memos].I am currently restoring my phone as I type.My carrier said that it is a typical iPhone 4 problem, I have never had the issue until this morning.It has nothing to do with my headphone jack either; I have cleaned it and nothing happened.
Info:
iPhone 4, iOS 5.1.1, Less than 12 months old
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Aug 26, 2014
My iPhone 5S microphone has stopped working on all apps and calls unless I use speaker phone. I have the microphone enabled on all apps but it appears to be on mute and wont allow me to unmute...
Info:
iPhone 5s, iOS 7.1.2
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Sep 3, 2010
My 4 month old Blackberry Bold 9700 bought through Bell Mobility stopped working 2-3 weeks ago; was unable to send/receive calls or text even with the signal strength indicator showing full strength and the 3G symbol showing. Returned the phone to Bell Mobility for repairs and the phone was returned after about 2 weeks, but still not working. We could not find any scratch at all on the glass that covers the LCD display, and phone does not work, so have to wonder if they looked at the right phone. I Called the Bell Mobility service center, and they had the tech at the store reload the software again, third time this was done, still not working. Also reloading software on my phone apparently takes much longer than normal, about one hour.
Tech support at Bell finally told me the phone was not fixable, and gave me a ticket number to get a replacement phone through the Bell Mobility premium plan warranty I had purchased. Called thinking I would finally get a phone that works, but the insurance company that deals with the Bell Mobility warranty said that because the phone is under the one year manufacturers warranty they would not cover it, and it would cost me $150 if they were to replace the phone.
The customer service lady would not tell me what revisit means, but it seems to mean I will not be getting a working Blackberry any time soon. RIM also does not seem to offer or honor a warranty? I find it hard to believe that RIM offers no customer support or warranty on their Blackberry products, but could not find any information on a warranty in the booklets that came with the phone. Either way, the service rep at RIM told me they do not offer warranty repair services for their products and I would have to deal with the company that sold me the phone, Bell Mobility. These Blackberry phones are not cheap, so I cant really afford to buy a few of them for back up.
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Sep 5, 2014
The phone function of my 4G iPhone with ios7 suddenly stopped working. I cannot call out or receive calls. The speaker works, and I am not in airplane mode. I am connected to Wifi internet. I called my iphone from my land line and it took a voice mail but the phone does not show that i have a v/m message.
Info:
iPhone 4, iOS 7
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Jun 22, 2015
The screen on my samsung s6 has for no reason just stoped working. Ive tried turning it on and off but nothing happens although the blue light is still flashing constantly.
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Oct 9, 2015
I have a samsung galaxy s6(sm-G920F) on 5.1.1 non rooted, the problem i am facing is that the lte stopped working without any reason, I didn't drop it neither i updated anything it just stopped working now i only see the E sign on the network bar.
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Sep 9, 2015
I bought my Galaxy S6 yesterday and when I try to launch the Facebook app, it closes and there is a message saying "Unfortunately, Facebook has stopped.". I can log into my account but I cannot use it. I've seen many people complaining about this same error with other apps, but I couldn't solve my problem. I've already tried to uninstall it, to clear cache and data but nothing seems to work. The app doesn't open even on safe mode.
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Nov 24, 2015
I woke up this morning and tried making a call so I hit the green dial app icon and instantly get the message:'Unfortunately Contacts has stopped working.. and it closes it'
I am pretty IT savvy so I googled the heck out of the issue. Here are the things I have tried. I started by going into Settings > Storage > Applications and cleared Data/Cache of several contacts related apps.I disabled the Google + app completely.I disabled all contacts syncing of all accounts and re-enabled.I made sure all apps are fully updated, even though when the problem first started all apps were out of date. Additionally, firmware is fully updated.Finally, I held volume up, power, and home button and wiped android cache partition.
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Dec 8, 2015
Just set up my G4 tonight.. however, after the set up.. (H815 on EE UK with v10i firmware) but when my phone rang, the G4 said "Unfortunately Phone has stopped working", after testing it on another phone i could hear the line Ring..Ringing in the ear piece..
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Feb 6, 2010
1. Home screen shortcuts completely disappeared, no explanation and no clue how to get them back, tried settings, they don't work...
2. Can't update, need a server profile settings, WHAT THE HELL ARE THEY
3. Nokia ovi maps requires licence when it clearly says free on the description...
4. My phones stopped recording all phone calls, tried the log, nothing works
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May 24, 2015
This was working fine, and now all of a sudden, probably after an update, it stopped. I cannot get the phone to even begin a USB connection to my PC, only charges. I've tried fiddling with every setting imaginable. Incredible frustrating that the simplest things will not work on this phone.
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Apr 15, 2015
I've gotten it at least two times and I've never even used smart remote.
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Aug 5, 2015
I have a Samsung Galaxy s6 and I am new to android. today I did an update and I am having trouble with my contacts, it is telling me that contacts have stopped working and I'm unable to make calls via my contacts. my messages are no longer showing up with names and just a number. I have cleared the cache and data and I still have no joy
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Oct 16, 2015
This has happened 3rd time...1st time i gave to service center they took 2 days and changed "sub unit" of charging...with in 2 days this was 2nd time it stopped working again i had to again submit mine cell n they gave me after 12 to 14 days.......this is mine 3rd time It has been 4 months this is happening 3rd time again
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Jun 14, 2015
So I've never dropped my s6 edge. It's only 20 days old in fact. However today all of a sudden the touch screen will not work. The two bottom buttons work as does the fingerprint work so I can unlock the phone and see the home screen but not do anything else. Typically if battery pull to fix something like this, however of course this is not possible on the s6.
So I've held the power button for 30 secs and it won't turn off cos it wants me too press the screen power off button, I've tried restarting it by booting it into download mode.
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Dec 22, 2015
The screen of my Samsung S5 has stopped working but the phone powers up but the screen is blank. Is there any way i can get my contacts off the phone? I have tried to connect it to a computer but its not recognizing it.
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May 12, 2015
My micro SD suddenly stopped working (now phone or computer doesnt recognise it) and from that point now a few strange things happen: My battery seems to drain really fastWhen the phone is locked, if i push the home / power button it now takes 4 to 5 seconds for the screen to wake up so I can enter my pinAlmost every time I unlock my phone now it tells me to check the battery cover is correctly sealed.So I am wondering if my s5 fried the SD card possibly? a different SD is recognized fine by the phone.I have tried taking the battery out for a while etc.
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Jun 27, 2012
SMS Tone Stopped Working Wondering if someone could please help? My SMS notification ringtone has stopped working. I still get the notification in the top left hand corner that the message has been received, I still have sound with incoming ringtone and my alarm sound is still working.I went into settings - sound - volume and it looks good.I went into messages - settings - select ringtone and it looks good.i received a text message and had sound and then downloaded an application and the next text message I received the sound had gone. Don�t know if this had anything to do with it or not or whether its just a coincidence.I would like my sound notification back on my SMS.
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Aug 2, 2015
When I woke up today my fingerprint scanner stopped working. It have done so before, but fixed itself. Today I have not been able to unlock phone once, if I don't delete current fingerprints and add a new. It then works for half an hour or so and then it can't recognize my finger anymore.
I have tried to wipe cache on Fingerprint scanner and wipe normal cache + Dalvik cache.
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Dec 30, 2015
The a2dp stopped working on my S6. (G920F 5.1.1 unrooted) I can pair with devices (Speakers, etc) but if I go to their individual settings, the "Media Audio" is disabled. I can still connect to my car stereo and use the phone (the car stereo doesn't support a2dp).
I have done a factory reset 3 times, and the a2dp starts working again every time but after a while it stops. I have been careful in trying to identify what app triggers the a2dp to stop working but it doesn't seem to be related to installed apps.
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May 11, 2015
After the first day, the external speaker stopped working. I can hear sound via the earbuds, but it does not ring, nor have any audible notifications. Did hard reset, soft reset, several times, and still no sound. I have a replacement on order, but they won't have it to me for another week or more! Imagine having a phone that doesn't ring for over two weeks.
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Dec 8, 2015
After updating to latest and greatest android lollipop on galaxy s6, my gallery stopped working, I went to apps, force stopped and cleared cache on both gallery and camera, booted in safe mode and still have problem of gallery stopped. can't find answer anywhere, and Samsung was of no support other than to wipe my phone.
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Dec 7, 2015
Im not sure whats wrong with my s6 but it keeps restarting itself. Yesterday was worse because I was texting someone and.. during that 20 minutes, it restarted itself 4 times! I did some experimenting these past few weeks, I switched my phone to safe mode for a day or so, and the problem never occured.. not even once! Back to the problem, I have a feeling it might be some of the apps I have (I dont have that much apps), I got rid all of my game apps but problem is still occuring.
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Jan 21, 2012
SGS II suddenly in middle of playing audio the speaker went dead
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Apr 25, 2012
Screen capture has stopped working on my sg2,if I hit home and power the task manager pops up?I did download Go sms pro but their screencapture would only work on their pages??and the original screencapture ceased working;I've removed Go sms pro in case that was causing an issues but as I said the screencapture is still not working>
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