Galaxy S5 :: How To Get Contacts From Device That Stopped Working
Dec 22, 2015
The screen of my Samsung S5 has stopped working but the phone powers up but the screen is blank. Is there any way i can get my contacts off the phone? I have tried to connect it to a computer but its not recognizing it.
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Nov 24, 2015
I woke up this morning and tried making a call so I hit the green dial app icon and instantly get the message:'Unfortunately Contacts has stopped working.. and it closes it'
I am pretty IT savvy so I googled the heck out of the issue. Here are the things I have tried. I started by going into Settings > Storage > Applications and cleared Data/Cache of several contacts related apps.I disabled the Google + app completely.I disabled all contacts syncing of all accounts and re-enabled.I made sure all apps are fully updated, even though when the problem first started all apps were out of date. Additionally, firmware is fully updated.Finally, I held volume up, power, and home button and wiped android cache partition.
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Aug 5, 2015
I have a Samsung Galaxy s6 and I am new to android. today I did an update and I am having trouble with my contacts, it is telling me that contacts have stopped working and I'm unable to make calls via my contacts. my messages are no longer showing up with names and just a number. I have cleared the cache and data and I still have no joy
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Oct 7, 2014
My phone is currently unable to be used, whatever i do, whatever app i open i get a message that the device usage has stopped working. I dont know what actually does the device usage do because after pressing Ok i can do what i want for another 5 minutes to get the mesage. It's really annoying when playing a game, writing posts on Facebook, message.
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May 16, 2010
I've seen a few posts like this but nothing recently. I have a mere 3 BB Msgr contacts, all of which have worked fine the last several months. Suddenly this week, I cannot communicate with one contact, but can with the others. Re-inviting problem contact via email or PIN does not work - invitation never received. Also tried being invited by other BB contact, I never receive the invite. Have tried the trouble shooting described (deleted pending invites, battery reboot, reinvite) to no avail. Now I have stopped getting messages from other 2 BB contacts and am wondering if they have suddenly stopped working also.Any ideas how to fix, and why this drop-off would occur?
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Jun 25, 2010
I just bought a blackberry 9700 yesterday and i am having trouble with the device manager. After installation, i plug the blackberry using the usb into my laptop (windows 7) and it says Device Manager has stopped working and wants me to close the program. I have uninstalled it and re-downloaded it again and again but the same error keeps happening. I don't know what to do!
Problem signature:
Problem Event Name: APPCRASH
Application Name: DesktopMgr.exe
Application Version: 5.0.1.18
Application Timestamp: 4a8f1751
Fault Module Name: DesktopMgr.exe
Fault Module Version: 5.0.1.18
Fault Module Timestamp: 4a8f1751
Exception Code: c0000005
Exception Offset: 000e6535
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 403f
Additional Information 2: 403f35dd908937b530ffdc22ba261dd5
Additional Information 3: 9f45
Additional Information 4: 9f455bf85c8eaf21790c645909366eab
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Apr 24, 2015
For some reason when I choose the phone app I get a message that says "Unfortunately, contacts as stopped" and I can't even make a phone call. I read the posts and cleared the contacts cache to no avail. I have no new apps installed that affect contacts....is this a bug?
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Mar 4, 2015
Almost every day, I get a random message on the S5 saying "contacts has stopped". How can I prevent this message from coming up?
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Jun 22, 2015
The screen on my samsung s6 has for no reason just stoped working. Ive tried turning it on and off but nothing happens although the blue light is still flashing constantly.
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Oct 9, 2015
I have a samsung galaxy s6(sm-G920F) on 5.1.1 non rooted, the problem i am facing is that the lte stopped working without any reason, I didn't drop it neither i updated anything it just stopped working now i only see the E sign on the network bar.
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Sep 9, 2015
I bought my Galaxy S6 yesterday and when I try to launch the Facebook app, it closes and there is a message saying "Unfortunately, Facebook has stopped.". I can log into my account but I cannot use it. I've seen many people complaining about this same error with other apps, but I couldn't solve my problem. I've already tried to uninstall it, to clear cache and data but nothing seems to work. The app doesn't open even on safe mode.
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Jul 2, 2015
I have installed a custom rom on my samsung s6, so far I like it but I am still testing it.I came a few errors and would like to know how to fix them.
When I go to gallery on a video and click the editor, i get an error "gallery has stopped working"When I go to settings>fingerprints, I get the following error "attention an error has occurred with the fingerprint sensor, if this message persists repeatedly, restart your device"...
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May 24, 2015
This was working fine, and now all of a sudden, probably after an update, it stopped. I cannot get the phone to even begin a USB connection to my PC, only charges. I've tried fiddling with every setting imaginable. Incredible frustrating that the simplest things will not work on this phone.
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Apr 15, 2015
I've gotten it at least two times and I've never even used smart remote.
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Oct 16, 2015
This has happened 3rd time...1st time i gave to service center they took 2 days and changed "sub unit" of charging...with in 2 days this was 2nd time it stopped working again i had to again submit mine cell n they gave me after 12 to 14 days.......this is mine 3rd time It has been 4 months this is happening 3rd time again
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Jun 14, 2015
So I've never dropped my s6 edge. It's only 20 days old in fact. However today all of a sudden the touch screen will not work. The two bottom buttons work as does the fingerprint work so I can unlock the phone and see the home screen but not do anything else. Typically if battery pull to fix something like this, however of course this is not possible on the s6.
So I've held the power button for 30 secs and it won't turn off cos it wants me too press the screen power off button, I've tried restarting it by booting it into download mode.
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May 12, 2015
My micro SD suddenly stopped working (now phone or computer doesnt recognise it) and from that point now a few strange things happen: My battery seems to drain really fastWhen the phone is locked, if i push the home / power button it now takes 4 to 5 seconds for the screen to wake up so I can enter my pinAlmost every time I unlock my phone now it tells me to check the battery cover is correctly sealed.So I am wondering if my s5 fried the SD card possibly? a different SD is recognized fine by the phone.I have tried taking the battery out for a while etc.
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Jun 27, 2012
SMS Tone Stopped Working Wondering if someone could please help? My SMS notification ringtone has stopped working. I still get the notification in the top left hand corner that the message has been received, I still have sound with incoming ringtone and my alarm sound is still working.I went into settings - sound - volume and it looks good.I went into messages - settings - select ringtone and it looks good.i received a text message and had sound and then downloaded an application and the next text message I received the sound had gone. Don�t know if this had anything to do with it or not or whether its just a coincidence.I would like my sound notification back on my SMS.
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Aug 2, 2015
When I woke up today my fingerprint scanner stopped working. It have done so before, but fixed itself. Today I have not been able to unlock phone once, if I don't delete current fingerprints and add a new. It then works for half an hour or so and then it can't recognize my finger anymore.
I have tried to wipe cache on Fingerprint scanner and wipe normal cache + Dalvik cache.
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Dec 30, 2015
The a2dp stopped working on my S6. (G920F 5.1.1 unrooted) I can pair with devices (Speakers, etc) but if I go to their individual settings, the "Media Audio" is disabled. I can still connect to my car stereo and use the phone (the car stereo doesn't support a2dp).
I have done a factory reset 3 times, and the a2dp starts working again every time but after a while it stops. I have been careful in trying to identify what app triggers the a2dp to stop working but it doesn't seem to be related to installed apps.
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May 11, 2015
After the first day, the external speaker stopped working. I can hear sound via the earbuds, but it does not ring, nor have any audible notifications. Did hard reset, soft reset, several times, and still no sound. I have a replacement on order, but they won't have it to me for another week or more! Imagine having a phone that doesn't ring for over two weeks.
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Dec 8, 2015
After updating to latest and greatest android lollipop on galaxy s6, my gallery stopped working, I went to apps, force stopped and cleared cache on both gallery and camera, booted in safe mode and still have problem of gallery stopped. can't find answer anywhere, and Samsung was of no support other than to wipe my phone.
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Dec 7, 2015
Im not sure whats wrong with my s6 but it keeps restarting itself. Yesterday was worse because I was texting someone and.. during that 20 minutes, it restarted itself 4 times! I did some experimenting these past few weeks, I switched my phone to safe mode for a day or so, and the problem never occured.. not even once! Back to the problem, I have a feeling it might be some of the apps I have (I dont have that much apps), I got rid all of my game apps but problem is still occuring.
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Sep 15, 2015
I have a S5 Active Galaxy and when anyone calls me or I call out I get a pop up telling me the phone has stopped working. I have tried to restart it and do a battery pull..no luck.
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Jan 21, 2012
SGS II suddenly in middle of playing audio the speaker went dead
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Apr 25, 2012
Screen capture has stopped working on my sg2,if I hit home and power the task manager pops up?I did download Go sms pro but their screencapture would only work on their pages??and the original screencapture ceased working;I've removed Go sms pro in case that was causing an issues but as I said the screencapture is still not working>
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Jun 21, 2011
I have a Galaxy S2 and about a week before my contract expired I bought the Galaxy, all was well and everything worked and I was getting all my emails (I am on Gmail) direct to my phone and could view them using the Gmail icon on the front of the Galaxy. A few days ago my contract expired and I am now SIM only and everything has gone downhill since, basically push email has stopped, I have rung my provider and it's obvious that they don't know what they are doing because I have received about four or five different bits of advice/guidance from them and none of the options work. The first option was to set up another email address using the email icon on the Galaxy, I did this (with the same Gmail address) and it does work...but it's intermittent (the social hub is now showing this email address).The problem with this method is that I am sure that the two emails are clashing and push Gmail is still not working although I can retrieve emails via the refresh button (in other words pull email). Another member of staff at my provider claimed that he was an Android expert and he said that any emails sent to my Gmail account should be received by the phone, he added that the SIM card is irrelevant and that I should not have to have extra email bundles etc (which is apparently what I have right now although I did not ask for them). I have checked the manage applications route and I can't select a default email, the box is greyed out so it appears that neither of my email facilities have been selected as a default...is there a way to select default email? I reckon that I should delete the additional email account and try and get the push Gmail account working again....as I said both the accounts have the same email address. In addition although I have synched my calender no dates are showing on my Google email account on my PC, the dates were showing last week but nothing now, I have not changed any of my settings on my phone and the PC since the SIM contract started, apart from setting up another email account. Lastly I can't see a way to back up my phone on Kies Air (via Wi-Fi)..
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May 18, 2015
Wanted to create some folders in my App Drawer, I already have a couple, and it has stopped working. I go to App Drawer and tap Edit, but dragging an app over another does not give me a folder, it does nothing. Also, I cannot remove apps fom existing folders I created over the weekend. How to correct this?
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May 4, 2015
I used to have the S5 and was playing Spotify via Bluetooth onto my car stereo system which is a Dodge Journey with the UConnect system. All worked fine. Recently got the S6 Edge and now can't get it to remain connected for more than 30 seconds. Phone says Bluetooth has unexpectedly stopped working.
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Jun 1, 2014
I love my S5. Have been using the fingerprint scanner to unlock without a problem since day 1.Today, it wouldn't recognize my prints at all. I went in to try to re-register them, and it won't allow me to. It asks for my alternate password, and doesn't recognize it. I know I'm typing in the correct password.
If I click on change alternate password, it accepts it, and asks me to type in a new password (twice). Upon the second time, an error message pops up saying there is an issue with the scanner and to restart the device, which I've now done three times.For now, I was able to change to pattern unlock.
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Jan 13, 2015
Learned words are gone and won't add.. won't learn from my messages or apps. I get a 'keyboard has stopped ' message when I go into the predictive text settings... so annoyed. I've had every galaxy, this one has had so many issues.... dealing with this phone for about a year...
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