Moto X (2014) :: Why Has Phone Just Stopped Working
Dec 31, 2014
I've had my brand new Moto X for exactly 2 weeks, as of yesterday. I tried to swipe open the lock screen just now, the screen went blank, the sensors don't respond to to me trying to access it, and pressing he power button does nothing. It's been on the charger for much of the day today so I know the battery isn't drained.
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Jan 14, 2016
I'm getting the "unfortunately Google Chrome has stopped" error message alot recently when using the Chrome browser.
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Oct 1, 2015
The Moto actions, like the twist for camera and shake for flashlight just suddenly stopped working.
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Dec 18, 2014
I just updated to lollipop on my european moto x 2014 and then I tried the flashlight toggle, and it was working just fine. However after using the flashlight the camera doesnt work anymore. I just get a error message. Camera has unfortunately stopped. I have even flashed the stock kitkat firmware and it still wasnt working..
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Dec 12, 2014
So I just got my new Moto x and when I go to use google now prompt, it comes on but theres no beep. There is no verbal talk back when I need to enter a pin like it use to on my 2013 edition(android 4.4) either. In addition, I notice that while im in vibrate, it will change my sound settings out of vibrate and basically increase the volume for media so when I click around, i hear the audible "click" too. WTF?
THe google now talk back search responses seem to work fine but the volume sort of fades in and higher as it starts to talk back. Basically, the initial beep and voice upon activating google now doesn't work but responses with search or weather, etc. work ok. I made sure my media volume was up and that didn't work....
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Dec 29, 2014
incoming call screen on my wife moto X14 changed all of a sudden. there is no more swipe to answer, there is only notification on top, u have to swipe right then swipe down to answer.
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Dec 13, 2014
Chrome, Maps or Gmail, or anything else for that matter will not rotate to landscape mode. Auto-rotation is on. I was at a soccer game did some running around and went to use maps on my phone on the way home and apps were stuck in landscape. No big deal for the Maps app. When I got home all apps were opening in landscape. I powered off the phone and back on and now they will not go to landscape. Does my phone need to be re-calibrated?Phone is brand new. I'm running Lollipop since day one.
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Mar 25, 2015
I have been using location unlock when home for a while now, and all of a sudden it stopped working.
I tried restarting my phone, but that does not work.
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May 9, 2015
I have updated my moto x from KK to LP. All is fine and snappy etc, but I'm not sure if I have turned anything off, because waving my hand over the screen doesn't seem to do anything any more? It was working fine. I have been playing around with the settings to get the phone to my liking - I may of accidentally turned something off, I'm not sure.
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May 18, 2015
32GB model . How much space is actually on it? I currently own a Moto X 2nd Gen 16GB but I find the lack of memory on the 16GB to be a deal breaker for me.
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Sep 29, 2014
Picked up my Moto X on launch day at Verizon, and every time I make a call, I notice the 4g signal at the top go down to 1x. Kind of new to smartphones, so just wondering what's going on. My wife upgraded to an HTC One M8 last month and her 4g remained stable during her calls. Pic is below ......
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Oct 6, 2015
phone works and can access old files, but cannot access google
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Dec 27, 2014
I had a bamboo back, and it started to peel so i got a new one today, set everything up, exactly the same as the old phone, and now i have a weird gps problem.Everytime the phone is unlocked, by the power button, or using moto display, the gps icon shows up right next to the 4glte for about 2-3 seconds, and then goes away. The original phone i had did not do this and i dont believe its normal.I only have about 3 apps installed (same as the original phone) and im pretty sure none have access to gps.
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Apr 20, 2015
I am having issues getting my phone to play music through my radio in my vehicle.
I have a 2011 Ford Escape and it has the USB plug. I plugged my phone in and it won't do anything.
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Jul 14, 2015
How do I set the time on my Moto X 2 gen? Always 12 hours fast ...
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Aug 3, 2015
I've tried the phone dialer codes but neither work. Any other methods?
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Dec 10, 2015
I was prompted to update my MotoX yesterday 12/09/15 and wow - what a pain! The home button no longer works to go home and has another completely useless function (Now on Tap?) when it is long held. Might have value for some people but I just want the home button to take me home. I can't find anywhere how to disable or reprogram it.
Also NONE of the external links are working in any of my email programs or Facebook. When I tap on them, most of them open up Chrome but don't actually go to the correct website - Chrome opens to the Google search or the last webpage I was viewing. Copy and paste does work when the website address is there but links from facebook aren't able to be copied.
I have cleared the cache in Recovery mode to no effect. Multiple reboots have not corrected anything. Uninstalling email programs and reinstalling them also did not work.
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Apr 20, 2015
So I bought a 32 gb Moto X(2nd gen) about 4 months ago.I've tried to download a few games like Injustice,Fifa 15,Asphalt 8 however I am unable to download them.I face no difficulties in downloading small apps and games but the 'error while downloading' shows up every time I try to download a large sized game.The downloading begins initially and this one time even went upto 80% but then it stops and the error flashes over and over again every time.
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Jan 21, 2015
Recently I've been seeing that when I have my phone charging, whether it be on a portable charger or a wall charger and is just sitting there with nothing downloading, it randomly reboots. I feel the phone vibrate and when I look at my phone I see the initial boot motorola M. Not sure what can be causing this.
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Nov 4, 2014
On my new Moto X (2014), when I'm listening to music via bluetooth (regardless of whether it's a headset or in the car), and I receive a call, the music keeps playing after I've answered the call, so I need to open the notifications tray and kill the music app (regardless of which it is). On my old Motorola phone, when I received a call while music was playing, it was pause the music. Is there any way I can make sure that answering phone calls pauses the music. It's kind of annoying to have my callers listening to whatever music I was listening to while I'm frantically trying to kill off the music app I had open.
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Nov 6, 2014
Phone screen doesn't activate as it did when you first got the phone?
I showed coworkers this when I got the phone but now after the sensor firmware update and moto updates it seems to have stopped working as it was. The wave over the phone still works.
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Oct 17, 2014
Experiencing the phone dialer crashing randomly?
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Sep 30, 2014
I just switched back to Android after 4 years with iPhones, so to say that I'm a bit "rusty" might be an understatement.
Is there a way to send group messages on the Moto X 2014? I tried sending an SMS to 2 people (that both have iPhones) and it sent as 2 independent messages. I want them to be in the same thread so that I don't have to "copy/paste" from one thread to another...I would prefer it to go out as an SMS rather than data, if that makes sense. Basically, I want the functionality of the iPhone group messaging to work on my Moto X.
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Dec 3, 2015
I deleted a video by accident today from my device ( Moto X 2 generation)..
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Jan 11, 2015
What happened is that I kept my Moto X gen 1 phone for charging at 11 pm in the night and was supposed to remove it after an hour or so, since i anticipated that it will be fully charged by then. However, i fell asleep and then woke up at 6. As a result, my phone got OVERCHARGED for nearly 6 hours straight. And this has happened TWICE.
Though Motorola claims that the battery is "over-charge proof", i think there is a possibility that there must have been some little damage to it, since this occurred twice.
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Jul 8, 2015
Throughout the course on the day my moto x(2014) connects to 4 different wifi networks. All networks are secure and the passwords are stored on my device. When i leave one wifi network and move in range of another network my device isn't automatically connecting to the next network till i wake the phone up with the power bottom or unlock the device. Am i wrong in thinking it should connect automatically as soon as the phone is in range of the closest network? the only thing i have tried is running the phone in safe mode but it still didn't "auto-connect".
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Aug 26, 2015
I have tried all I could think of, clearing cache out, checking for conflicting devices, tried uninstalling some apps I think my be the culprit, rebooting the device, the router, and the Modem etc..... The problem still occurs, I'm not sure if this started since the 5.1 update or prior, all I can say I only noticed it a few days ago, when I decided to do a Speedtest, I know I have done Speedtest before, and never noticed this issue.
Once I'm connected to WiFi and my Bluetooth is turned on, my WiFi speeds are slow and bounce from 2Mb's to 5 Mb's, and when I say bounces the speeds go up and down during the process. As soon as I turn Bluetooth off the speeds are back above the 30 Mb's.
I have tried many of the recommendations around, but have yet to find a solution, Is it a LP issue ?? any other device I have connected I have no issues, I even have a back up Huawei, on LP, and have no issues when BT is turned on.
Heck, even my wife's 1st Gen Moto X has no issues. Since I only realized this recently, today when I get to work I will try it when I get to work and see if it does the same on WiFi there when BT is turned on.
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Dec 27, 2014
I have a 2014 Moto X and a 2012 Subaru Impreza
I can connect to bluetooth, but I have to do it manually each time - go into settings, bluetooth, click on car radio...
My old phone (HTC One S) worked fine - connected every time I got in the car.
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Feb 24, 2015
When my phone is connected to my car (2014 toyota RAV4) and i am listening to audio (i.e. pocketcast) and I get a call, the audio does stop for the phone ring but when I pick up, the audio begins to play again during the phone call and the pocketcast app disappears from the notification bar also so I cannot stop it manually. Please note that the podcasts I listen to are not streaming, they are pre-downloaded. Why this is happening? Is this a Lollipop bug?
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Dec 22, 2015
I updated my Moto X this morning and I can't get the phone to go into recovery mode so I can clear the cache. Every time I select the recovery option following the standard procedure it just shuts down. It never did that on lollipop...
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Sep 18, 2015
The sound for text messages don't always sound. The phone will vibrate and the sound is turned up but it still won't play. I use Google messenger for texting.
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