Moto X (2014) :: Clearing System Cache On Phone - Marshmallow
Dec 22, 2015
I updated my Moto X this morning and I can't get the phone to go into recovery mode so I can clear the cache. Every time I select the recovery option following the standard procedure it just shuts down. It never did that on lollipop...
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Dec 17, 2015
There's supposedly a new thing in Marshmallow called System UI Tuner that allows you to alter what's in your status bar etc. I've updated to Marshmallow today but I can't get this setting to activate. You supposedly have to hold your finger on the settings cog in the drop down notification menu for a few seconds and then the system ui tuner is supposed to appear as a new menu in the main settings menu (much like developer options appears when you activate that). But it doesn't work. I thought maybe it was just something that was in the early developers versions of Marshmallow and maybe it got shelved in the end, but after doing a Google search I find that it's still supposed to be there and working in the final release.
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May 4, 2015
So my Moto X (2014) has been a little slow lately. I decided that I'd try and clear the cache for the first time seeing as how I've encountered that recommendation several times here on the site. I've never done it, even after upgrading to 5.0.
Today I tried it and it just got stuck on "Formatting /cache..." for about 10 minutes before I decided just to reboot and try again. I've cleared cache on several other devices before and it's usually very very quick. After a reboot, same thing with the exception of these error messages:
I gave up and just booted into the OS. The phone is working ok but I don't think my cache is cleared. I have a 32GB Pure Edition. No root or custom ROMs or anything.
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Nov 24, 2014
Here are correct instructions for booting to recovery when on Lollipop. I dug out the change in step 5 from another thread, I believe was the PE Lollipop update one...not sure who to give the credit to, but either way here it is.
1. With the phone powered off,*press*the*VOL*DOWN KEY*for 2-3 seconds then*POWER*key then release.
2. The device will display*different BOOT*OPTIONS
3. Use the*VOL DOWN*Key to SCROLL to*Recovery*and*VOL UPKey to select
Tip: If the device reboots, you may have*waited to long to make a selection, you*will need to begin the process again.*
4. The device will display*the*Motorola logo and then*the*Android in distress*( logo with Exclamation mark)
5. Press and hold thePOWERkey for 2-3 seconds.*While still holding*thePOWERkey*tap and release theVOL UPkey
Tip: You can*try this step, holding the phone in landscape. If you are*stuck on step 6, try a*force reboot by pressing the Power key and Vol Down key, and start the process again.
6. The device will display additional menu options (Text will appear inBLUE)*
7. Use the*VOL DOWN*Key to scroll to wipe cache partition*and thePOWER*Key to select*this*option
8.*The device will then perform*the partition wipe
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Dec 23, 2015
That's pretty disappointing if this has been permanently removed. It's not a trivial change for someone who prefers notifications a certain way.
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Dec 15, 2014
I cant get past step 4 using "official" motorola directions to clear the cache partition after upgrading to 5.0.
"1. With the phone powered off, press the VOL DOWN KEY for 2-3 seconds then POWER key then release.
2. The device will display different BOOT OPTIONS
3. Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to select
Tip: If the device reboots, you may have waited to long to make a selection, you will need to begin the process again.
4. The device will display the Motorola logo and then the Android in distress ( logo with Exclamation mark)
5. Press and hold the VOL UP key for 10-15 seconds. While still holding the VOL UP key tap and release the POWER key
Tip: You can try this step, holding the phone in landscape. If you are stuck on step 6, try a force reboot by pressing the Power key and Vol Down key, and start the process again.
6. The device will display additional menu options (Text will appear in BLUE)
7. Use the VOL DOWN Key to scroll to wipe cache partition and the POWER Key to select this option
8. The device will then perform the partition wipe
9. The device will reboot and start the normal power up sequence
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Dec 13, 2014
I just received my new Moto X second generation (AT&T ) yesterday and would like to download lollipop. However, system update keeps saying that I have the latest software. I don't suppose there is a way to force the system update.
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Sep 16, 2015
Says I have 10 GB left but I'm getting a notification saying "Not Enough Storage Space for System" and another notification saying "Storage Space Running Out". This is causing super slow boot up, terrible battery life, the back of the phone is hot, email not syncing, laggy everything. I tried a cache wipe and cleaning files using All-in-one toolbox. Phone died and this is what happened when I tried booting up after a charge. Any way before a factory reset?
AT&T Pure on 5.1
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Aug 14, 2015
I have disabled some apps, but re-enabled all and still no Moto menu..
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Dec 10, 2015
Got the Marshmallow update this morning, phones been good for about 14 hours and now all of a sudden while updating apps the phone re-started and has been re-starting ever since. It goes through boot-up screens to the "hand stitched" screen and then shows me a small message indicating it is optimizing 1 of 27 apps like it is doing an upgrade, it will sit on that for a few seconds and then the screen just goes black. After a couple minutes the process starts over again all by itself. It has been sitting here on my desk doing this for about 45 minutes now. Looks like I was able to experience Marshmallow for about a day, going to have to head back to the Nexus 6 (with no Marshmallow yet) and get a hold of Moto.
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May 1, 2012
I noticed that certain apps, like Facebook, Pinterest and Instagram, are starting to hog up a bunch of memory on my device.When checking the usage details, I don't have the option to clear out the 'documents & data' within the app. I've been reading a few things online which advised that deleting and reinstalling the app is the only way to clear it out on the phone. It seems to be a bit of an inconvenience, especially if I use the apps often and they start accumulating new data all over again after they are reinstalled.
Info:
iPhone 4, iOS 5.1
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Apr 1, 2012
How do you clear your Safari cache. When I go to settings, safari, I don't see cache there. I do see clear history and clear cookies and data. Is one of them the same as clearing cache?
Info:
iPhone 4S, iOS 5.0.1
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May 18, 2015
32GB model . How much space is actually on it? I currently own a Moto X 2nd Gen 16GB but I find the lack of memory on the 16GB to be a deal breaker for me.
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Aug 6, 2014
I've got a 1.25gb cache of temporary files which I can't seem to clear, I've clicked on clear and it thinks about it, but I go back later and they are still there. It's peeing me off as I'm deleting stuff left right and centre to free up memory and there's 1.25gb just sat there.
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Oct 19, 2015
On my old HTC EVO phone, and on my Nexus 7 2012 WiFi 32GB, Clearing / Wiping the Cache Partition, is a good practice to keep the OS running smoothly.
On the N6, I haven't seen much discussion of it.
Would you do it as a regular maintenance step?
Would you do it before and/or after flashing or installing a new version of Android?
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Sep 29, 2014
Picked up my Moto X on launch day at Verizon, and every time I make a call, I notice the 4g signal at the top go down to 1x. Kind of new to smartphones, so just wondering what's going on. My wife upgraded to an HTC One M8 last month and her 4g remained stable during her calls. Pic is below ......
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Oct 6, 2015
phone works and can access old files, but cannot access google
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Dec 27, 2014
I had a bamboo back, and it started to peel so i got a new one today, set everything up, exactly the same as the old phone, and now i have a weird gps problem.Everytime the phone is unlocked, by the power button, or using moto display, the gps icon shows up right next to the 4glte for about 2-3 seconds, and then goes away. The original phone i had did not do this and i dont believe its normal.I only have about 3 apps installed (same as the original phone) and im pretty sure none have access to gps.
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Apr 20, 2015
I am having issues getting my phone to play music through my radio in my vehicle.
I have a 2011 Ford Escape and it has the USB plug. I plugged my phone in and it won't do anything.
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Jul 14, 2015
How do I set the time on my Moto X 2 gen? Always 12 hours fast ...
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Dec 31, 2014
I've had my brand new Moto X for exactly 2 weeks, as of yesterday. I tried to swipe open the lock screen just now, the screen went blank, the sensors don't respond to to me trying to access it, and pressing he power button does nothing. It's been on the charger for much of the day today so I know the battery isn't drained.
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Aug 3, 2015
I've tried the phone dialer codes but neither work. Any other methods?
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Jul 10, 2015
My 1 month old s6 (920i) struggles to get a 3.5hr SOT during the day. Coming from the s3 where i used to easily get a 5hr SOT with the same usage style i can say this is pathetic. In the battery section top of the list i have Android OS and Google Services, followed by Facebook and Instagram.
Note that i have most of the things turned off except when using them, such as wifi, gps, nfc etc... Also i tried booting to stock recovery and clearing cache but this has not solved the issue. The phone does go to deep sleep as i have checked using BBS.
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Jun 15, 2015
I used to get the occasional reboot but on Thursday maybe from any update my phone was rebooting every 20 minutes even after clearing the cache. After Thursday it stopped rebooting and hasn't ever since.
The only other annoyance I received was camera cannot connect when I tried opening the camera app but was resolved with a reboot.
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Apr 20, 2015
So I bought a 32 gb Moto X(2nd gen) about 4 months ago.I've tried to download a few games like Injustice,Fifa 15,Asphalt 8 however I am unable to download them.I face no difficulties in downloading small apps and games but the 'error while downloading' shows up every time I try to download a large sized game.The downloading begins initially and this one time even went upto 80% but then it stops and the error flashes over and over again every time.
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Jan 21, 2015
Recently I've been seeing that when I have my phone charging, whether it be on a portable charger or a wall charger and is just sitting there with nothing downloading, it randomly reboots. I feel the phone vibrate and when I look at my phone I see the initial boot motorola M. Not sure what can be causing this.
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Nov 4, 2014
On my new Moto X (2014), when I'm listening to music via bluetooth (regardless of whether it's a headset or in the car), and I receive a call, the music keeps playing after I've answered the call, so I need to open the notifications tray and kill the music app (regardless of which it is). On my old Motorola phone, when I received a call while music was playing, it was pause the music. Is there any way I can make sure that answering phone calls pauses the music. It's kind of annoying to have my callers listening to whatever music I was listening to while I'm frantically trying to kill off the music app I had open.
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Nov 6, 2014
Phone screen doesn't activate as it did when you first got the phone?
I showed coworkers this when I got the phone but now after the sensor firmware update and moto updates it seems to have stopped working as it was. The wave over the phone still works.
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Oct 17, 2014
Experiencing the phone dialer crashing randomly?
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Sep 30, 2014
I just switched back to Android after 4 years with iPhones, so to say that I'm a bit "rusty" might be an understatement.
Is there a way to send group messages on the Moto X 2014? I tried sending an SMS to 2 people (that both have iPhones) and it sent as 2 independent messages. I want them to be in the same thread so that I don't have to "copy/paste" from one thread to another...I would prefer it to go out as an SMS rather than data, if that makes sense. Basically, I want the functionality of the iPhone group messaging to work on my Moto X.
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Dec 3, 2015
I deleted a video by accident today from my device ( Moto X 2 generation)..
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