Moto X (2014) :: Why Can't Clear Cache

May 4, 2015

So my Moto X (2014) has been a little slow lately. I decided that I'd try and clear the cache for the first time seeing as how I've encountered that recommendation several times here on the site. I've never done it, even after upgrading to 5.0.

Today I tried it and it just got stuck on "Formatting /cache..." for about 10 minutes before I decided just to reboot and try again. I've cleared cache on several other devices before and it's usually very very quick. After a reboot, same thing with the exception of these error messages:

I gave up and just booted into the OS. The phone is working ok but I don't think my cache is cleared. I have a 32GB Pure Edition. No root or custom ROMs or anything.

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Moto X (2014) :: Can't Get Past No Command Prompt When Trying To Clear Cache Partition After 5.0 Upgrade

Dec 15, 2014

I cant get past step 4 using "official" motorola directions to clear the cache partition after upgrading to 5.0.

"1. With the phone powered off, press the VOL DOWN KEY for 2-3 seconds then POWER key then release.

2. The device will display different BOOT OPTIONS

3. Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to select

Tip: If the device reboots, you may have waited to long to make a selection, you will need to begin the process again.

4. The device will display the Motorola logo and then the Android in distress ( logo with Exclamation mark)

5. Press and hold the VOL UP key for 10-15 seconds. While still holding the VOL UP key tap and release the POWER key

Tip: You can try this step, holding the phone in landscape. If you are stuck on step 6, try a force reboot by pressing the Power key and Vol Down key, and start the process again.

6. The device will display additional menu options (Text will appear in BLUE)

7. Use the VOL DOWN Key to scroll to wipe cache partition and the POWER Key to select this option

8. The device will then perform the partition wipe

9. The device will reboot and start the normal power up sequence

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Moto X (2014) :: Cannot Get Into Recovery So Can Wipe Cache

Nov 24, 2014

Here are correct instructions for booting to recovery when on Lollipop. I dug out the change in step 5 from another thread, I believe was the PE Lollipop update one...not sure who to give the credit to, but either way here it is.

1. With the phone powered off,*press*the*VOL*DOWN KEY*for 2-3 seconds then*POWER*key then release.

2. The device will display*different BOOT*OPTIONS

3. Use the*VOL DOWN*Key to SCROLL to*Recovery*and*VOL UPKey to select

Tip: If the device reboots, you may have*waited to long to make a selection, you*will need to begin the process again.*

4. The device will display*the*Motorola logo and then*the*Android in distress*( logo with Exclamation mark)

5. Press and hold thePOWERkey for 2-3 seconds.*While still holding*thePOWERkey*tap and release theVOL UPkey

Tip: You can*try this step, holding the phone in landscape. If you are*stuck on step 6, try a*force reboot by pressing the Power key and Vol Down key, and start the process again.

6. The device will display additional menu options (Text will appear inBLUE)*

7. Use the*VOL DOWN*Key to scroll to wipe cache partition*and thePOWER*Key to select*this*option

8.*The device will then perform*the partition wipe

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I updated my Moto X this morning and I can't get the phone to go into recovery mode so I can clear the cache. Every time I select the recovery option following the standard procedure it just shuts down. It never did that on lollipop...

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I have been trying to clear system cache to see if resolves some issues with WiFi I am having. But when I am trying to do this but when I get to the screen the red triangle, press and hold then VOLUME UP and POWER buttons, the screen will go blank the the phone will just reboot into the OS.

Procedure

1) Power Device Off
2 Press and hold the VOLUME DOWN and POWER until you get into the system menu.
3) Press VOLUME DOWN, highlight the RECOVERY option press POWER

Wait for Red Triangle to appear.....

4) Press and hold VOLUME UP and POWER to enter option the clear system cache.

At step 4 is where it just reboots into the OS, I never get the option to clear cache. I have also tried just pressing both VOLUME UP and POWER and releasing, no luck.

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Info:
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I now for the past hour am trying to wipe the partition cache but when I get to the last step where it shows the no command instead of it bringing me to the recovery menu it just reboots every time.

To wipe the cache partition, follow these steps:

Turn off the device.
Press and hold the Volume Up and the Volume Down and Power keys at the same time for about 10 seconds.
An image of an Android lying on its back will appear.
Press the Volume Down key twice until "Recovery mode" appears on the screen.
Press the Power key to restart in "Recovery mode."
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I have a Moto Maxx XT1225 but I believe clearing the cache partition is the same as the DROID Turbo (it's immediately below my question).

I always get hung up after step 5 (below) - i.e., when I press the up volume 10-15 seconds and then tap the power button, NOTHING happens...no additional menu options appear as listed below for step 6.

FYI, here's steps 1-6 as mentioned above:

1. With the phone powered off,*press*the*VOL*DOWN KEY*for 2-3 seconds then*POWER*key then release;

2. The device will display*different BOOT*OPTIONS;

3. Use the*VOL DOWN*Key to SCROLL to Recovery*and*POWER*Key to select;

Tip: If the device reboots, you may have*waited to long to make a selection, you*will need to begin the process again.*

4. The device will display*the*Motorola logo and then*the*Android in distress*(logo with Exclamation mark);

5. Press and hold the*VOL UP*key for*10-15 seconds.*While still holding*the*VOL UP*key*tap and release the*POWER*key;

Tip: You can*try this step, holding the phone in landscape. If you are*stuck on step 6, try a*force reboot by pressing the Power key and Vol Down key, and start the process again.

6. The device will display additional menu options (Text will appear in*BLUE);

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