Moto X (2014) :: Can't Get Past No Command Prompt When Trying To Clear Cache Partition After 5.0 Upgrade
Dec 15, 2014
I cant get past step 4 using "official" motorola directions to clear the cache partition after upgrading to 5.0.
"1. With the phone powered off, press the VOL DOWN KEY for 2-3 seconds then POWER key then release.
2. The device will display different BOOT OPTIONS
3. Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to select
Tip: If the device reboots, you may have waited to long to make a selection, you will need to begin the process again.
4. The device will display the Motorola logo and then the Android in distress ( logo with Exclamation mark)
5. Press and hold the VOL UP key for 10-15 seconds. While still holding the VOL UP key tap and release the POWER key
Tip: You can try this step, holding the phone in landscape. If you are stuck on step 6, try a force reboot by pressing the Power key and Vol Down key, and start the process again.
6. The device will display additional menu options (Text will appear in BLUE)
7. Use the VOL DOWN Key to scroll to wipe cache partition and the POWER Key to select this option
8. The device will then perform the partition wipe
9. The device will reboot and start the normal power up sequence
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Sep 14, 2015
The procedure for the 2014 Moto X works for the Moto X Pure Edition.
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May 4, 2015
So my Moto X (2014) has been a little slow lately. I decided that I'd try and clear the cache for the first time seeing as how I've encountered that recommendation several times here on the site. I've never done it, even after upgrading to 5.0.
Today I tried it and it just got stuck on "Formatting /cache..." for about 10 minutes before I decided just to reboot and try again. I've cleared cache on several other devices before and it's usually very very quick. After a reboot, same thing with the exception of these error messages:
I gave up and just booted into the OS. The phone is working ok but I don't think my cache is cleared. I have a 32GB Pure Edition. No root or custom ROMs or anything.
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Feb 12, 2015
How do I do this on lg g3 I found a site that said press volume up volume down n home button. What is home button(power)
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Jul 14, 2014
I now for the past hour am trying to wipe the partition cache but when I get to the last step where it shows the no command instead of it bringing me to the recovery menu it just reboots every time.
To wipe the cache partition, follow these steps:
Turn off the device.
Press and hold the Volume Up and the Volume Down and Power keys at the same time for about 10 seconds.
An image of an Android lying on its back will appear.
Press the Volume Down key twice until "Recovery mode" appears on the screen.
Press the Power key to restart in "Recovery mode."
An image of an Android with a red triangle will appear.
While holding down the Power key, tap the Volume Up key.
The Android System Recovery screen will appear. Release all keys. (But it does not appear it just reboots the device and brings me back to the lock screen every time)
Use the Volume keys to scroll to wipe data cache partition and press the Power key to select.
The phone will restart.
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Feb 20, 2015
Just a question for everyone that occasionally wipes the cache partition from recovery like I do. I'm on my 2nd replacement and after I set it all up I wiped the cache partition but for some reason it takes longer than usual for the process to finish. Usually it would be like 2 seconds where now it takes around 35-40 seconds to complete. How long does it usually take you to clear your cache?
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Jul 29, 2015
I have a Moto Maxx XT1225 but I believe clearing the cache partition is the same as the DROID Turbo (it's immediately below my question).
I always get hung up after step 5 (below) - i.e., when I press the up volume 10-15 seconds and then tap the power button, NOTHING happens...no additional menu options appear as listed below for step 6.
FYI, here's steps 1-6 as mentioned above:
1. With the phone powered off,*press*the*VOL*DOWN KEY*for 2-3 seconds then*POWER*key then release;
2. The device will display*different BOOT*OPTIONS;
3. Use the*VOL DOWN*Key to SCROLL to Recovery*and*POWER*Key to select;
Tip: If the device reboots, you may have*waited to long to make a selection, you*will need to begin the process again.*
4. The device will display*the*Motorola logo and then*the*Android in distress*(logo with Exclamation mark);
5. Press and hold the*VOL UP*key for*10-15 seconds.*While still holding*the*VOL UP*key*tap and release the*POWER*key;
Tip: You can*try this step, holding the phone in landscape. If you are*stuck on step 6, try a*force reboot by pressing the Power key and Vol Down key, and start the process again.
6. The device will display additional menu options (Text will appear in*BLUE);
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Dec 30, 2014
What's the difference between doing a "Clear cached data" via Settings and wiping the cache partition via Recovery mode?
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Dec 12, 2014
So I just got my new Moto x and when I go to use google now prompt, it comes on but theres no beep. There is no verbal talk back when I need to enter a pin like it use to on my 2013 edition(android 4.4) either. In addition, I notice that while im in vibrate, it will change my sound settings out of vibrate and basically increase the volume for media so when I click around, i hear the audible "click" too. WTF?
THe google now talk back search responses seem to work fine but the volume sort of fades in and higher as it starts to talk back. Basically, the initial beep and voice upon activating google now doesn't work but responses with search or weather, etc. work ok. I made sure my media volume was up and that didn't work....
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Nov 24, 2014
Here are correct instructions for booting to recovery when on Lollipop. I dug out the change in step 5 from another thread, I believe was the PE Lollipop update one...not sure who to give the credit to, but either way here it is.
1. With the phone powered off,*press*the*VOL*DOWN KEY*for 2-3 seconds then*POWER*key then release.
2. The device will display*different BOOT*OPTIONS
3. Use the*VOL DOWN*Key to SCROLL to*Recovery*and*VOL UPKey to select
Tip: If the device reboots, you may have*waited to long to make a selection, you*will need to begin the process again.*
4. The device will display*the*Motorola logo and then*the*Android in distress*( logo with Exclamation mark)
5. Press and hold thePOWERkey for 2-3 seconds.*While still holding*thePOWERkey*tap and release theVOL UPkey
Tip: You can*try this step, holding the phone in landscape. If you are*stuck on step 6, try a*force reboot by pressing the Power key and Vol Down key, and start the process again.
6. The device will display additional menu options (Text will appear inBLUE)*
7. Use the*VOL DOWN*Key to scroll to wipe cache partition*and thePOWER*Key to select*this*option
8.*The device will then perform*the partition wipe
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Dec 22, 2015
I updated my Moto X this morning and I can't get the phone to go into recovery mode so I can clear the cache. Every time I select the recovery option following the standard procedure it just shuts down. It never did that on lollipop...
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Jan 1, 2015
I was using the "Post to Facebook" feature on Moto X 2nd Gen and was unable to post using my voice. It would get to the part that would confirm my post and ask if I wanted to post I would say "Yes" than it would "Posting Status Update" than "Something went wrong please try again". I've tried logging out of facebook than back in to no avail.
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Mar 5, 2015
on your 2nd gen moto X with moto voice, have you ever noticed when you tell it to take a selfie with a selfie command, it starts up the regular camera not the forward facing camera with a 3 second countdown timer?
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Jul 25, 2015
I have a moto x that I've had for about a year. I'm on AT&T. Last weekend it upgraded to lollipop.
Now I'm having an issue where it won't stop chiming at every little thing. I've turned off all notifications. But when I do anything with it, it chimes with a dink dink sound. I wake it up, it dinks. I'm sitting here typing this message, and it dinks. The only app that I like to notifications for is my SMS app handsent. It has a different chime for when I get a message. So now I get 2 chimes when I get a message; the desired chime, and the new one.
I've cleared all my cache, I've rebooted, I've tried everything.
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Aug 9, 2015
I tried the following:
1. Power off phone.
2. Press Volume Down & Power.
3. Click Reboot to Bootloader.
4. Click Boot to Recovery Mode.
After extensive researching and contacting HTC directly, I found out that I am supposed to get a few options where one of them is 'Wipe Cache Partition'. However, all I get is a black screen for a few secods, then an icon of my phone with an exclamation mark on it. That appears for about a minute, after that the phone reboots.
Any reason that's not working? I'm running Lollipop 5.1 and Sense 7.0.
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May 31, 2015
OK so my phone was basically wrecked with the original Lollipop update. Did the cache partition wipe, factory restore, and for a while it was ok.. then it started acting up again - getting super hot, quick battery drain, apps crashing. Applied the other update from Verizon and went through all the same steps again, with the same results. Each time I reinstalled fewer and fewer apps. Now I've just done another cache partition wipe, factory restore, set up no email accounts, installed no apps, and am running in safe mode.. and my phone feels pretty hot. What's the best/safest way to check the health (temp) of the battery? Should I install GSam for a while? Or is there a way within the stock battery stuff to check the temp?
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Mar 2, 2015
I've got a Sprint Galaxy S5, and just did the OTA update to Lollipop. Initially I was getting a notification about a Google Play Services error, and all the icons for apps stored on my SD card were grayed out, but still usable. The Google Play Services error and the icon issue seemed to take care of themselves with a re-start, and everything seems to be working OK now.
I've read here and other places that doing a Wipe Partition Cache after the update often smooths things up and can improve speed, with no risk of losing data. Well, I've tried about a dozen times to do the 3 button press, but all I ever accomplish is restarting the phone. Is there a trick to getting into Recovery, or should I just keep trying?
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Oct 19, 2015
On my old HTC EVO phone, and on my Nexus 7 2012 WiFi 32GB, Clearing / Wiping the Cache Partition, is a good practice to keep the OS running smoothly.
On the N6, I haven't seen much discussion of it.
Would you do it as a regular maintenance step?
Would you do it before and/or after flashing or installing a new version of Android?
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May 3, 2015
I've been making it a point to, once a week, go into 'system recovery' and wipe the cache. It isn't to correct an issue that not wiping can create, but rather as maintenance to keep the phone running well. I was curious how often the rest of you wipe the cache?
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Jan 5, 2014
Nexus 5 taken a while to wipe cache partition? It takes a good minute or 2 on the nexus 5 but on the nexus 4 it takes 2 seconds. Both are running Android 4.4.2 the nexus 5 and the nexus 4.
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Oct 20, 2015
it takes about 5 - 10 minutes to perform a wipe from Recovery, where in Lollipop and before, it was a few seconds. A couple of websites have corroborated this.what's changed in 6.0 that a cache wipe takes so long? I'm on an unrooted N5 and performed a clean factory flash (and re-locked the bootloader).
Code:
mkfs -t ext4 /dev/[device]
to
Code:
rm -rf /cache/*
Or something, I mean, even formatting a heavily encrypted partition shouldn't take that long (especially one as small as /cache).
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Dec 30, 2014
The first time it took about 10 mins. 2nd time failed after 30 mins and I had to restart. 3rd time just took 25 mins but completed. What's going on!?!?!
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Jun 30, 2015
After installing Lollipop what should I do and why? Cache wipe or factory reset?
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Jan 25, 2010
I ran over my Blackberry Tour, rendering the screen unusable.
I can access the device from Desktop Manager, and I can run exe.Autoloader/factoryreset from the Windows command prompt.
However, this does not remove the Verizon phone number from the device. Verizon won't work with the phone because the screen is cracked.
What's the correct way to wipe the Verizon data from the command prompt?
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Mar 26, 2011
I dont seem to find any option to delete the cache files or the history in my x2 wap 2.0 browser. Do any of u know how to delete them?
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Nov 8, 2010
On the torch. Can't figure it out.Anyone?
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Nov 21, 2014
I have been trying to clear system cache to see if resolves some issues with WiFi I am having. But when I am trying to do this but when I get to the screen the red triangle, press and hold then VOLUME UP and POWER buttons, the screen will go blank the the phone will just reboot into the OS.
Procedure
1) Power Device Off
2 Press and hold the VOLUME DOWN and POWER until you get into the system menu.
3) Press VOLUME DOWN, highlight the RECOVERY option press POWER
Wait for Red Triangle to appear.....
4) Press and hold VOLUME UP and POWER to enter option the clear system cache.
At step 4 is where it just reboots into the OS, I never get the option to clear cache. I have also tried just pressing both VOLUME UP and POWER and releasing, no luck.
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Apr 23, 2015
Other than a device reset, how do you clear any cached items all at once?
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Nov 14, 2011
Is there anyway I can clear cache, say after download an app from Market, install and uninstall it?
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May 10, 2011
I have Defy running on 2.1. I have installed some of applications from Android market (say 15 apps) and the performance of my Defy has decreased very drastically. I wanted to know how can i improve the performance of my Defy ? Should i clear cache for these applications ?
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Jun 3, 2014
I want to clear cached data in my apps couse has a big size ...
like Tango: app size=71 MB and data size=153 MB !
BBM: app size= 70 MB and data size=340 MB !!
i really need thatÂ
i had an android device its have button to clear cache and data
Info:
iPhone 5, iOS 7.1.1
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