Moto X (2014) :: Cannot Get Into Recovery So Can Wipe Cache
Nov 24, 2014
Here are correct instructions for booting to recovery when on Lollipop. I dug out the change in step 5 from another thread, I believe was the PE Lollipop update one...not sure who to give the credit to, but either way here it is.
1. With the phone powered off,*press*the*VOL*DOWN KEY*for 2-3 seconds then*POWER*key then release.
2. The device will display*different BOOT*OPTIONS
3. Use the*VOL DOWN*Key to SCROLL to*Recovery*and*VOL UPKey to select
Tip: If the device reboots, you may have*waited to long to make a selection, you*will need to begin the process again.*
4. The device will display*the*Motorola logo and then*the*Android in distress*( logo with Exclamation mark)
5. Press and hold thePOWERkey for 2-3 seconds.*While still holding*thePOWERkey*tap and release theVOL UPkey
Tip: You can*try this step, holding the phone in landscape. If you are*stuck on step 6, try a*force reboot by pressing the Power key and Vol Down key, and start the process again.
6. The device will display additional menu options (Text will appear inBLUE)*
7. Use the*VOL DOWN*Key to scroll to wipe cache partition*and thePOWER*Key to select*this*option
8.*The device will then perform*the partition wipe
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May 4, 2015
So my Moto X (2014) has been a little slow lately. I decided that I'd try and clear the cache for the first time seeing as how I've encountered that recommendation several times here on the site. I've never done it, even after upgrading to 5.0.
Today I tried it and it just got stuck on "Formatting /cache..." for about 10 minutes before I decided just to reboot and try again. I've cleared cache on several other devices before and it's usually very very quick. After a reboot, same thing with the exception of these error messages:
I gave up and just booted into the OS. The phone is working ok but I don't think my cache is cleared. I have a 32GB Pure Edition. No root or custom ROMs or anything.
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Dec 22, 2015
I updated my Moto X this morning and I can't get the phone to go into recovery mode so I can clear the cache. Every time I select the recovery option following the standard procedure it just shuts down. It never did that on lollipop...
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Sep 14, 2015
The procedure for the 2014 Moto X works for the Moto X Pure Edition.
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Dec 15, 2014
I cant get past step 4 using "official" motorola directions to clear the cache partition after upgrading to 5.0.
"1. With the phone powered off, press the VOL DOWN KEY for 2-3 seconds then POWER key then release.
2. The device will display different BOOT OPTIONS
3. Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to select
Tip: If the device reboots, you may have waited to long to make a selection, you will need to begin the process again.
4. The device will display the Motorola logo and then the Android in distress ( logo with Exclamation mark)
5. Press and hold the VOL UP key for 10-15 seconds. While still holding the VOL UP key tap and release the POWER key
Tip: You can try this step, holding the phone in landscape. If you are stuck on step 6, try a force reboot by pressing the Power key and Vol Down key, and start the process again.
6. The device will display additional menu options (Text will appear in BLUE)
7. Use the VOL DOWN Key to scroll to wipe cache partition and the POWER Key to select this option
8. The device will then perform the partition wipe
9. The device will reboot and start the normal power up sequence
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Aug 9, 2015
I tried the following:
1. Power off phone.
2. Press Volume Down & Power.
3. Click Reboot to Bootloader.
4. Click Boot to Recovery Mode.
After extensive researching and contacting HTC directly, I found out that I am supposed to get a few options where one of them is 'Wipe Cache Partition'. However, all I get is a black screen for a few secods, then an icon of my phone with an exclamation mark on it. That appears for about a minute, after that the phone reboots.
Any reason that's not working? I'm running Lollipop 5.1 and Sense 7.0.
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Mar 2, 2015
I've got a Sprint Galaxy S5, and just did the OTA update to Lollipop. Initially I was getting a notification about a Google Play Services error, and all the icons for apps stored on my SD card were grayed out, but still usable. The Google Play Services error and the icon issue seemed to take care of themselves with a re-start, and everything seems to be working OK now.
I've read here and other places that doing a Wipe Partition Cache after the update often smooths things up and can improve speed, with no risk of losing data. Well, I've tried about a dozen times to do the 3 button press, but all I ever accomplish is restarting the phone. Is there a trick to getting into Recovery, or should I just keep trying?
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Sep 6, 2011
After my new X2 started to loose it's mind, I decide to try a cache wipe:Power off Power On Holding Home Key When Andy with Exlamation Point Shows up Press BOTH Volume keys Use Volume Keys to navigate to "wipe cache partition" and tap power button to select Wait for it to finish and select reboot system?
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May 3, 2015
I've been making it a point to, once a week, go into 'system recovery' and wipe the cache. It isn't to correct an issue that not wiping can create, but rather as maintenance to keep the phone running well. I was curious how often the rest of you wipe the cache?
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Jul 14, 2015
So, I had horrible battery performance after the update. I figured I would do a cache wipe. Normally this erased battery history, but not this time. The gap is during the wipe. Notice the average slope before and after
I wish they could push an update that doesn't require this crap, but its never happened.
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Jan 5, 2014
Nexus 5 taken a while to wipe cache partition? It takes a good minute or 2 on the nexus 5 but on the nexus 4 it takes 2 seconds. Both are running Android 4.4.2 the nexus 5 and the nexus 4.
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Mar 28, 2015
I wiped my Samsung G5's cache in an effort to speed it up, and after reset all applications crash (I get Report/OK) button options, and the screen is black. Nothing else is happening. I rebooted, I wiped cache again, and nothing. The phone is rooted with Android 5.0 on it, touchwiz.
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Jul 5, 2015
So I had a bit of a close call decided to do a cache wipe after the Lolipop update. Everything ran pretty good before the Cache wipe but there were a few small glitches so I figured I'd do it. I followed all the steps and the screen said clearing cache so I waited. About a half hour later I come back to the phone and it is black so I think it's done. Then the android guy on his back starts flashing on the screen(no command) He only pops up for less than half a second. I know the step after wipe cache was to reboot device which I could not do.
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Oct 20, 2015
it takes about 5 - 10 minutes to perform a wipe from Recovery, where in Lollipop and before, it was a few seconds. A couple of websites have corroborated this.what's changed in 6.0 that a cache wipe takes so long? I'm on an unrooted N5 and performed a clean factory flash (and re-locked the bootloader).
Code:
mkfs -t ext4 /dev/[device]
to
Code:
rm -rf /cache/*
Or something, I mean, even formatting a heavily encrypted partition shouldn't take that long (especially one as small as /cache).
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Dec 30, 2014
The first time it took about 10 mins. 2nd time failed after 30 mins and I had to restart. 3rd time just took 25 mins but completed. What's going on!?!?!
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Jun 30, 2015
After installing Lollipop what should I do and why? Cache wipe or factory reset?
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Jun 11, 2015
I want to clear my system cache in the recovery menu, how do you get there? I'm used to doing it on an HTC.
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Jul 27, 2012
I know how to clear the cache on the photon 4g through the recovery screen. But how long should it say starting rsd protocol support before moving to saying fastboot and all?
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Jul 10, 2015
My 1 month old s6 (920i) struggles to get a 3.5hr SOT during the day. Coming from the s3 where i used to easily get a 5hr SOT with the same usage style i can say this is pathetic. In the battery section top of the list i have Android OS and Google Services, followed by Facebook and Instagram.
Note that i have most of the things turned off except when using them, such as wifi, gps, nfc etc... Also i tried booting to stock recovery and clearing cache but this has not solved the issue. The phone does go to deep sleep as i have checked using BBS.
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May 13, 2015
Is there a way to access Recovery Mode on S6 to clear up system cache?
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Jan 10, 2015
So I understand Priority Notifications is the new 'silent' mode but I can't get it working so that it has the same functionality as older Android versions.
I've set all priority notifications (events / calls / messages) off and choose to turn on priority notifications indefinitely but each day it reverts back to 'all' so I have to remember to turn it on every day.
Also, when in an app (e.g WhatsApp) and a new message comes through, it still makes a noise even though it's in priority notifications mode!
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Dec 11, 2014
Pre-Lollipop, I was able to have a different ringtone for each contact. This was set in the 'Contacts' app. I can't seem to see how to do this in Lollipop.
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Nov 5, 2015
Moto 2nd generation phone. I cannot authenticate wifi ....
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Dec 11, 2014
2014 Moto X running Lollipop won't auto rotate. Done all the usual stuff (reboot, reflash, cycle the auto rotate button). The problem is system wide and not application specific. Found some posts out on the web about the same problem but all the threads were dead ends.
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Oct 1, 2015
The Moto actions, like the twist for camera and shake for flashlight just suddenly stopped working.
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Dec 16, 2014
I got the Moto X Pure Edition. Updated to lollipop upon receiving. I'm noticing that my contacts are not syncing with my Google account.
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Jan 2, 2015
I have a Moto X 2nd gen, which I got yesterday, and I got the upgrade to lollipop. It seems like my heads up display only works when I have a call, but when I get a text, I don't get the heads up display, just a notification which forces me to leave the app I'm in to reply, rather than just replying right there with the heads up. I was wondering why this was happening?
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Mar 22, 2015
I am not getting sound notification for SMS on hangout or any other app I have tried. This just started recently. I have checked settings and can't find why.
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Mar 15, 2015
Is there any meaning to the LED turning green behind the top front speaker? It has turned green a few times only when my phone was plugged into a car charger and it froze up?
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Apr 8, 2015
How to use WiFi direct . I tried a no. Of times in settings and connected it with other devices for transfer purposes but when I go to gallery and select a file to send there is no option of sending files through WiFi direct.
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Apr 28, 2015
I can't be the only one! Does your phone go off (active moto voice) randomly throughout the day, when you don't say your launch phrase? I sometimes I am in my car listening to music or out and about talking to other people when randomly moto voice activates itself. Sometimes I replay a song to see it it happens again and it doesn't. The worst part is, my phrase is "powers activate."
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