Motorola Droid Turbo :: Stuck Trying To Clear Cache Partition

Jul 29, 2015

I have a Moto Maxx XT1225 but I believe clearing the cache partition is the same as the DROID Turbo (it's immediately below my question).

I always get hung up after step 5 (below) - i.e., when I press the up volume 10-15 seconds and then tap the power button, NOTHING happens...no additional menu options appear as listed below for step 6.

FYI, here's steps 1-6 as mentioned above:

1. With the phone powered off,*press*the*VOL*DOWN KEY*for 2-3 seconds then*POWER*key then release;

2. The device will display*different BOOT*OPTIONS;

3. Use the*VOL DOWN*Key to SCROLL to Recovery*and*POWER*Key to select;

Tip: If the device reboots, you may have*waited to long to make a selection, you*will need to begin the process again.*

4. The device will display*the*Motorola logo and then*the*Android in distress*(logo with Exclamation mark);

5. Press and hold the*VOL UP*key for*10-15 seconds.*While still holding*the*VOL UP*key*tap and release the*POWER*key;

Tip: You can*try this step, holding the phone in landscape. If you are*stuck on step 6, try a*force reboot by pressing the Power key and Vol Down key, and start the process again.

6. The device will display additional menu options (Text will appear in*BLUE);

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To wipe the cache partition, follow these steps:

Turn off the device.
Press and hold the Volume Up and the Volume Down and Power keys at the same time for about 10 seconds.
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"1. With the phone powered off, press the VOL DOWN KEY for 2-3 seconds then POWER key then release.

2. The device will display different BOOT OPTIONS

3. Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to select

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4. The device will display the Motorola logo and then the Android in distress ( logo with Exclamation mark)

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6. The device will display additional menu options (Text will appear in BLUE)

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