Xperia Z2 :: Soft Keys And Keyboard Nothing Works While On Call
May 15, 2014
I have been using the Z2 for some time now and totally in love with the hardware design and the nicely laid out interface. Though sony decided to discriminate the Indian users by not giving the noise cancellation head or the LTE model ....considering its 50K phone here ... which is not cheap
Aside from what mentioned above there are 2 more things that’s bother me...
1. There are some bloatware on the phone provided by sony but there are no options to uninstall them.
2. While on call nothing else works the soft keys gets disabled, you can’t type a msg the keyboard doesn’t come up. This was how it was in my Z as well. In the forum some people mentioned that it got resolved in the 4.3 update, however i don’t think it is yet.
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Oct 9, 2012
Without warning, my soft keys stopped working. When I press one, they activate whatever is on the touch screen above them. (For instance, the menu soft key is right below the widget on my home page for contacts. When I press the menu soft key, it activates the contacts widget rather then accessing menus.) I tried a factory reset (I'll spare you the frustrating story of how the backup app I paid for doesn't seem to have worked as promised for me, though thousands of others love it), which included clearing the cache and was done using the external keys not via the reset option in settings. Freshly restarted, prior to adding any of the apps or changing anything, the soft keys still exhibit that behaviour. (Though, come to think of it, I also think the wallpaper stayed, which makes no sense to me. Everything else had to be reconfigured and the reset/cache clearing didn't throw any errors...hmz...)
The Droid 2 keyboard has a back button, which I've been using non-stop since the soft keys went out on me. And a search button, but I never use that. I can get by without a way to simulate having the home key (though I wouldn't mind that). But, as you can imagine, the lack of a functioning Menu key is a serious impediment. I love my Droid 2 enough that, rather than use my "new every 2" to upgrade to a Droid 4, I'm hoping to either fix my issue (which could include fixing the soft keys OR findind a keyboard shortcut for the Menu key) or buy a "new" Droid 2.
So, anyone have either a troubleshooting suggestion other than a reset (tried twice now) and/or know a magical shortcut on the physical keyboard that will do the same thing as the Menu soft key?(Phone is not rooted and has the latest version of Android that Verizon pushed...Looks like 2.3.4)
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Jul 3, 2010
Soft keys doesn't work but some time its work i have to touch again and again to click home and back button , when i open camera application even i cant go back because there bottom dots not clickable and not working on my mobile, i factory reset my mobile using pc compaing too but still i have that problem, and chekced using safe mode.
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Jul 22, 2015
Ever since the latest updates, when using the Contacts App and the Xperia International Keyboard, the soft keyboard does not close itself when the user makes a selection inside the app.
Software versions: Android 5.0.2build 28.0.A.8.251kernel 3.10.49-perf-g301bca8-02001-gdfcafe9Contacts App 18.1.A.0.54
HOW TO REPRODUCE: Open Contacts AppClick on search icon (magnifiying glass)Soft keyboard opens -> start typing contact nameClick on contact name in the filtered list
EXPECTED RESULTS: Upon clicking on the contact name in the filtered list, the soft keyboard should automatically close and the contact's info page should open.
I'M SEEING INSTEAD: Upon clicking the contact name in the filtered list, the contact's info page is opening, but the soft keyboard is also staying open covering up the contact's info page.
WORKAROUND: The only workaround I can see for now is to hit the soft "back" button (which appears as a "down" button when the keyboard is open) to close the soft keyboard before actually selecting the contact from the list. Then select the contact from the list.
If you select the contact before hitting the "back" (or "down") button, and try hitting the "back" (or "down") button with the contact page already opened, instead of closing the keyboard it will close the contacts page and the keyboard will stay open (unless you close the keyboard first, you'll be stuck in an infinite loop of selecting and closing the contact, and the keyboard would be open the whole time).
I have made a screen recording to showcase this bug in action: [URL] ....
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May 12, 2014
I'm sure this has been covered multiple times but I'd not managed to find much on Google or the forums.
I wanted to try out the onscreen soft keys that the M8 is using and found this app on the play store that works a treat.
Yes you lose a small amount of real estate but it's cool not the less.
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Apr 19, 2015
Can't get the soft keys to light up, regardless of the setting being turned on.
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Sep 17, 2015
Last week my phone went off because the battery was drained to 0.
Then next morning I connected the phone to my car's charger and when I turned it on, I figured that the soft keys are not working anymore.
I have tried multiple methods like clearing cache, factory reset (through Settings and Recovery), but none of that worked.
I am running the latest stock firmware (5.1.1 U2COH2).
Is there an app that allows me to reconfigure the keys? Could this be a hardware issue?
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Nov 1, 2015
My Xperia z5 keyboard don't let me hit keys r f and x unless I tilt it vertically. It's the same with different keyboard skins, apps and configs.
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Jan 30, 2016
what's the most reliable, trustworthy, not awkward way to hide the soft keys on an app by app basis without making anything laggy or weird? I used to have it on cyanogenmod on previous phones but with the nexus I'd rather stay on stock ROM
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Dec 9, 2011
It has occurred to me a couple of times, that my soft keys turn on and off randomly. This mostly happens when the battery keeps around 30% of the charge. I'm not sure if it is an ambient light sensor problem or simply a bug.
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Aug 6, 2012
The softkeys on my photon 4g (menu, home, back , search) have suddenly stopped working.They used to work fine before..Touchscreen is working fine but whenever i press any of the softkeys, nothing happens.. I have tried factory reset on my phone but its still the same. It has become very annoying as I am not able to go back to what i was doing since none of the soft key responds...
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May 7, 2012
I have got a new Xperia X10 mini Pro. Th problem is that the slide out keyboard mapping is probably wrong or some setting needs to be done.When I press a key with "?" on the slideout keyboard I get a ":" on the screen. This happens for other symbols also Numbers and alphets are correct only the symbols are messed up.
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May 13, 2012
In my brand new xperia x10 mini pro the slide out keyboard keys are mixed up - instead of "," I get "?", instead of "." I get "?" etc. I run software update, software repair - nothing changed. I get only 2 types of Chineese as Input method.
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Feb 7, 2010
I have a 9550, running OOAKDPC 9550 464v2 Hybrid.I've noticed at times, that the soft key lights will not turn off, even when the screen darkens. I noticed this problem under 428 as well.
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Jun 22, 2014
I wasn't sure how to describe the problem in the title, but the problem is since I closed the camera app half of the black soft keys background is always showing on the home screen and the lock screen. Like this:
I have tried to turn on and off the phone and so on. I know I can try a factory reset
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Feb 5, 2011
Any settings to keep backlit keys on all the time when using keyboard (eg in the dark?)
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Apr 13, 2015
How can I disable soft keys backlight without power saving? Is no longer in the settings of the Galaxy s6.
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Mar 5, 2015
This morning my phone locked up and then restarted itself multiple times. It took a few tires to turn back on before it was fully able to. Now that its on, there are no soft keys or notification bar.
Also the screen will not turn on for more than a second or two and the wallpaper has gone away. When I am able to select something I get stuck in that app and can't get out of it without turning my phone off.
Only update that I got recently was the Hangouts one. Outside of a factory wipe, not sure what to do at this point.
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Jan 14, 2012
I noticed immediately that the haptic feedback out of the box was really weak. Oddly, once I installed SwiftKey and adjusted its haptic KB feedback that now the keys are old giving a much stronger feedback.
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Aug 29, 2011
This has happened to me about three times. I always manually press the power key to turn off the display and lock the phone before placing it in my pocket. Three times now, I have removed the phone from my pocket and found the soft keys lit up but the screen is black. The only key that responds is the power button... nothing else works. Every press of the power button toggles the soft key backlight, but nothing else. The only remedy I have found is to pull the battery.
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Jun 30, 2012
Maybe I missed something. How do I reset phone now in ICS if the power + Vol Down buttons do a screen capture.
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Oct 19, 2011
I got the Atrix 2 today, The Back lighting on the 4 soft keys on the bottom, settings, home, return and search, the backlighting doesnt always come on.. usually when you touch them or the display screen, they light up bright white.
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Dec 4, 2011
I just got a RAZR less than 10 days ago, and sometime over the past few days, I noticed that the soft keys no longer illuminate and the proximity sensor on the top of the phone isn't working. They both seemed to stop working at the same time, and I can't figure why and how to fix it. The soft key issue is not the biggest deal, since I know which ones are which anyway. But the more annoying issue is the sensor not working, so that when I'm on calls and have the phone up to my ear, the screen won't shut off automatically, and turn back on again once removed from my face. It gets quite annoying having to hit the power button every time to shut the screen on and off during calls. Has this happened to anyone else?
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Jan 18, 2016
Out of nowhere, the screen will not respond. I still have a pulsating blue LED and soft keys light up.
I've tried all button combos and still no success... Its running stock and no customization at all...
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Apr 19, 2012
I can't make the iPhone keyboard go away when I am finished with it. Is that app-dependent?
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Jul 30, 2014
I recently updated my xperia z2 to lolipop 5.0.2 ... And whenever i am on the phone talking to someone, sometimes I need to write down the instruction or things that mentioned on the phone by writing it down on my phone... But i am no longer can open my keyboard while on phone... Not just on my notes app... Even my messaging apps and sms too... Its annoying while I don't have pen and pencil while I trust my phone to keep d note...
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Jul 13, 2012
When making many calls often the first thing they ask me is to select an option by pressing 1 or 2 etc.Currently as soon as they ask this I have to abandon the call.I only have a screen whilst I can access the keyboard when not making a call,How do I access the keyboard whilst I am on a call?
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Feb 12, 2014
I recently used someone's HTC One with dedicated number keys and was curious how to enable that. I exhausted every option on phone and even checked some of the popular apps like SwiftKey and nothing.
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Sep 5, 2011
i can see my screen but no keys on my keyboard work.. i ve already tried to restar my phone and it didn't work... what should i do?
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Jan 31, 2010
my keyboard does not correspond to what keys I hit, when I press W is A, and a few buttons similar ( Z-Y etc)what can I do.
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Jul 11, 2011
my keyboard continuously picks up keys more than once when I'm typing, especially the space bar. It makes it impossible to text.
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