Xperia Z2 :: How To Backup Files When Device Keeps Shutting Down
May 20, 2015
For the past two days my XPERIA Z2 has been constantly shutting down after just a minute or two of using the device. The message displayed says something along the lines of 'phone is about to shut down due to high temperature'.. I am aware that I will have to update my software, but before I do that I need to transfer precious data from my phone to my computer, which I cannot seem to do as the device shuts down the immediate moment the PC Companion recognizes it. I am losing my mind, I really don't want to lose my data, mostly my pictures, i.e personal memories.
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How to solve this, i.e backup files before updating the software? There must be some way since the device DOES turn on, it just doesn't stay that way for a long time...
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Mar 27, 2012
I switched phones a while ago and updated to iOS 5. When I got my new phone, iTunes correctly treated it like a new device. I have lots of pictures in a device backup file in iTunes (or do I?). (Location of device backups: Preferences > Devices) I can see the old device backups I did before updating to iOS 5 last October. Is there a way, without "wacking" my iPhone and restoring it to an older version, to get the pictures out of those device backups?
Info:
iPhone 4, iOS 5.1
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Dec 18, 2010
I failed to upgrade to 2.1 and since then i have lost all emails,unable to reset my account.In addition i am unable to do manual back up as it says no backup files found and SD card blank.I put the sd card into my laptop and there are files on there.
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Jul 3, 2010
As new the Sony Z5 Music App found all music on my SD card . I've now downloaded more through the amazon music app but they do not show up in the sony music app. How I get the new music to show up in the Sony Music app?
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Jul 11, 2015
By the way my phone has no external sd card in it, plain phone memory.
1. I got an app called rocket player with a lot of music, yet sony music app seems to think there are no songs on my phone.
2. when i open rocket player and select song and state use as ringtone and then check it in setting its still the previous/ original ringtone from the device, i press the top right and again no songs displayed.
3. I have same isue with photos, I have downloaded images from my dropbox saved on to device and sony ablum app will not display any of my photos. Today my mrs sent me a lot of photos through whats app and NONE show in sony ablum. I even created 2 folders in sony album went to file commander and moved some photos into the two folder locations, open sony album and again NOTHING apart from orginal photos either taken by phone camera or screenshots.
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Mar 2, 2010
I have two different .ipd files and want to combine them to make one .ipd file to put onto my blackberry. I have some data on each of the backup files that I need to be combined with each other. Ive tried using ABC Amber Blackberry but had no luck.
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Mar 2, 2011
i backup my contacts from one device and restore it to another device?
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Jun 25, 2014
This past week, my phone "fell" and the screen broke beyond all repair. And I'm not talking about a crack...I'm talking about a huge crack as well blue lines being displayed whenever I hit the home button. Other than that, the phone still works. It charges, it syncs, it vibrates when I get calls or messages but I can't see anything on the screen. I know that I can still unlock though. I managed to backup my pictures directly onto my Mac using iPhoto. Besides my pictures and Calendar dates, there wasn't much that I cared for within the actual phone.Â
I went to my local phone service provider place and they told me that since my phone was a 4S and was covered for damage, I could send it to Apple in exchange for a new phone. I already contacted them and received my new 5C. Now, I'm not really worried about the pictures because they're already in my computer; I'm worried about all the Calendar dates that are in my broken 4S. Yes, I did do a backup AFTER it fell so I have a backup ready. But the thing is that I do not wish to sync this onto my new 5C just for the calendar dates. Â
I have an old iPod 4th Generation that I'm willing to use to restore with the backup of my 4S but I don't know how to do that. I was hoping that I could apply the backup of my 4S onto my iPod and then manually enter all the dates that I needed onto my 5C.
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May 16, 2015
I press the power button or double tap the screen, and, in about 3-5 seconds, the phone's screen closes again. It's to the point where I have no time to put in my passcode without the screen closing. Thus, I can't restart the phone either because the screen closes.
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Dec 27, 2012
my xperia ray phone keeps shutting down and restarting then shut downs again its not running and reaching its full start up. i can't access anything. when connecting it to my pc it asks to insert a memory card. is my phone memory damaged?
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Dec 11, 2010
My phone seems to be powering off on its own at random moments, and the weird thing is that it won't turn back on until i pull the battery and reinsert it again. This has happened to me like 4 times in 2 days, the only new thing i've added to my phone is an update that was found by the pc companion but i don't know if it has anything to do with that.
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Mar 11, 2012
When I updated my 4s to the IOS 5.1 the back up did not work. I had to restore since my phone was going wack and now the back up is saying it wont work and it will not let me sync. Is there any way I can get my backup files, I can not afford to lose them. Do they save somewhere on the computer? I am just so mad that I lost all my photos and memos and all that good stuff.
Info:
iPhone 4S, iOS 5.1
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Apr 5, 2012
Im trying to recover my text messages from a previous back up. I want to view them on my computer. Ive tried going into the backup files but none of the files have an extension on them so i dont seem to be able to open them.
Info:
iPhone 4
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Apr 30, 2012
i am trying to backup my iphone, i dont know where the backup files and how could i know if it did backup?it doesnt give any messege when its done backup and it doesnt take a seconds and then trying to transfer purchases it give this messegewhen i choose store > authorize this computer gives this messege but actually it didnt and gives the same first messege i want to restore my iphone but without loosing applications and information.
Info:
iPhone 4, iOS 5.0.1
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Apr 7, 2012
I've lost my phone & I need to access/read my last backup file. I've read .ipd file will need to be converted and I will need to download converter, i.e. Amber Blackberry Converter or Magicberry. Has anyone had any experience with doing this? When I get my new phone and do backup restore, will ALL data be restored, i.e. ALL information under contacts, not just name & phone#?
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Nov 22, 2012
I back-up my blackberry through desktop manager about once every two weeks. Yesterday, my phone crashed and gave me an error message, forcing me to update my software and wiping the phone in the process. It did this once before as well. When I went to go restore my blackberry after the update, the last backup file I could find was from May. I backed it up two days ago. I've backed it up a ton of times since last May. This doesn't make any sense.I've lost all my contacts, all my messages, everything that I gained in the last six months.Does anyone know where the files could be, or why Desktop Manager might have messed up like this and not actually been making backups when it said it was? I restored with the May backup and tried backing it up, and of course now it works and the file is in the Blackberry Backups folder. I've searched for .bbb files on my computer and found nothing beyond what's in the folder.
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Feb 2, 2010
Okay, so I wanted to do a firmware update on my Nokia phone via cable. First problem was that NSU does not support Windows 7 x64 properly in the the sense that it doesnt effin work at all! So, I launch VMWare and I install Windows XP x32 on a virtual machine, but that didnt work too well either. I eventually uninstalled PC suite and Connectivity Driver from my Win7 hoping to make the phone connect to my WinXP virtual machine. It works. I update my phone's firmware. I want to do a recovery of my effin contacts. And the backup file is gone. What kind of software does that? Oh, you want to uninstall PC Suite? Yeah? Well, you will lose all data for that.
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May 18, 2012
It wiped my old calendar entries (even though I have "Keep Forever" selected on the options), but I need all the past calendar items because I used it for keeping track of meetings, events, etc.Short of reinstalling an old backup, copying into Outlook, and then re-installing my current version, is there any other way of getting that info out of the backup file and into Outlook. I really don't want to install a previous version of the backup onto my phone because when I do, it never carries over many of the phone ringing settings, etc. and it takes me forever to get things back to normal.(I am running an older version of the device software on my phone (5.0.0.714) because I can't stand the new version's calendar view.)
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Aug 24, 2014
I had to do a reset a short time ago and I didn't do my backup properly. But I can't find them in my Onedrive-folders...
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Apr 21, 2012
my hard drive recently failed on my laptop , i used some software recovery tools to get the files back , meanwhile i also got a new i phone and want to use my old backup files on my new i phone .
on the files i recovered i went to the location mobilesync>backup>(the really long folder name) and in there are loads of other really long file names , but the problem is they do not say .mddata or .mdinfo , so when i go to transfer the files from the data recovery program to the correct folder on my new hard drive it jus says 2 files have the same name and to skip or rename them ,
if anyone can understand this do they know of any solutions or different software to recover the files with the .mddata and .mdinfo still there ?
Info:
iPhone 3GS, iOS 5.1
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Apr 28, 2012
how to find my password to backup files into my iphone?
Info:
iPhone 4, iOS 4
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Jun 3, 2012
Were are the SMS backup files stored on my iMac (iTunes Backup)?
Info:
iMac (27-inch Late 2009), Mac OS X (10.6.8)
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Jun 4, 2012
My husband's iPhone backup folders contain files with just snippets of text in them. They don't look like the backup files from websites that he's been to on his phone, but do look like my backup files from iMessages. He insists they are not backups of imessage or other text messages.
Info:
iPhone 4S
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Dec 17, 2010
I wanted to backup my phone last night, it has several irreplaceable pictures and videos and today the phone seems to be dead. Last night, it was working fine, I closed any apps I had running, set the alarm and locked the phone. I wake up late today to find that my phone isn't working, I try unlocking it, taking the battery out, charging it. Nothing. I can't get it to turn on. Any way I can back up the files that are on there. Presuming it's not the drive in the phone that is dead, the files are still there and can be recovered, but I doubt Nokia support would go to that effort and they'd probably just give me a new phone. I want those files more than I want the phone.
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Apr 8, 2012
I have a CURVE 8520.The device is wiped and I lost all my data. I have installed BB Protect but there are no backup files, how can I find the old backup files from this software BB Protect.
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Mar 12, 2012
In the process of preparing my Xoom for its return to Motorola for an LTE upgrade, I attempted to backup up "Internal Storage" to two different Windows XP machines. Despite numerous hard resets of the Xoom and numerous restarts of the XP machines, I had numerous problems in successfully copying all files. Despite selecting all folders, less than half would transfer during copy/paste. At least one file name in the "Android" folder was too long for Windows XP, but I didn't have time to find it(them). Moreover, 14gb of files disappeared from my external SD card, as did several folders from the internal SD card. I am an above-average computer user, and have never had this kind of trouble
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May 30, 2012
sent an off market file to my phone via bluetooth which did not install because i had not unchecked the 'install off market' applications.after that i now cant find the files location to install it.
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Dec 7, 2011
My 'backup and restore' app won't back up my text messages... it backs up the other things on the list for example the contacts, call logs, brower history etc. I would like to save the messages before I update my phone.Or unless there is another way of saving my messages, i.e. saving them onto a pc or something.I have a Sony Ericsson Xperia X10 Mini Pro.
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Sep 16, 2012
my phone suddenly got switched off and now its shutting down automatically
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Feb 6, 2014
I want to copy files on my micro sd card and delete other files. I read a lot about the problems with the micro sd card after kitkat. I tried several things. But I could not find a solution. On windows I can copy files on the micro sd card and delete - but as soon as I insert the card in the phone, everything is in the old condition. Any way, how I can easy change files on my micro sd with Lollipop 5.1.
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Jul 23, 2011
how do you access the the file manager (if any??) and swap files b/ween phone and SD card
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