Xperia X10 :: Failure During Update It - When Connect It To Charger Or Computer There Is No Response
Mar 30, 2011
I was updating my X10 and I did as it was procedured. but about 3 houres after I turned off the X10, pressed and hold the back bottom, connected the cable and the updating started, a wonderful message appeared mean your update failed, try later! I dissconnected the phone. it dosn't turn on!when I connect it to charger or computer there is no response!when I press and hold the turn on key the red LED begins to turn on and off for about one hour and remain off again!
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Nov 7, 2011
my phone wont charge or connect with the usb cable anymore, is it possible to update via memory card?
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Mar 5, 2010
I got dis phone off of ebay last friday. the phone was working fine until today. So this is wat happened i went to take my phone out the case cuz it was vibrating wen i pull it out it slipps out of my hand nd falls on the floor the backpiece came out the batterry came out. so it put everything bak in its place and the phone does not want to turn on. there is no light no anything i have it plugged to the charger but there is no responce. wat should i do?
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Dec 1, 2014
My xperia z2 isn't charging either by the original charger or by computer usb, a message keeps showing that the battery is discharging faster than it charges, what to do ?
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Feb 9, 2015
After last update my screen doesn't respond when I touch the right hand side of the screen. The only way to type text is in horizontal position. When I try to draw with Sketch app, there was a vertical line in the right side that don't respond on my touch and stays blank. I didn't drop the phone, glove mode is not on, e.t.c.
See the image that I made using my Sketch app:
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Sep 30, 2010
The mobile switches on automatically when you connect it to charger.Why does this happen.Shouldn't the user have a choice to switch on or keep it off.
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Oct 12, 2015
What happens if we connect magnetic charger and micro USB cable both?
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Jul 8, 2011
I've been trying for ages to update my phone system to the above but it's not letting me.
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Dec 8, 2010
My phone was in the middle of the update and then there was a power outage in my house. Now when I turn my phone on, there's an error message that I can't get past. I've tried plugging it back into the computer, but PC companion doesn't recognize it anymore and I can't do anything with the phone itself.
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Jul 3, 2010
I just updated my Z2 and now it says the software update failed. I have tried turning it off and on again from the sim slot, turned it off with power and volume +, i have tried the companion app but it dosent regonize the phone as a phone or anything else. it just deletes everything else but support zone and media go. the support zone dosent contain anything else than the back button and media go is just media go. what should i do?
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Jun 20, 2012
i used my sony pc commpanion to try to upgrade my sony erricson mini pro (sk17i) to the new ics OS . halfway thru the download i get a screen which says softare update failure. thats like half an hour thru the downloading process. my si nummber is liisted on the sony website for the official upgrade. (1249-0761). A company of sony s repute really needs to offer better customer service.
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Dec 18, 2014
I got a message to update my phone software, when I connected my phone to my pc, and after I started the process i got the Sony Update Engine Failure (error 100) message. Now I CAN'T USE MY PHONE. Every time I start it i get the message:
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the software update failed make sure that your phone is connected to the computer and try again
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Don't tell me to delete/restore my phone because I'm not gonna do that. I have important data on that phone and I'm not gonna delet it just because you can't make something work ok.
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Feb 2, 2015
I can't update my z3 dual keeps giving engine update failure error 1200...
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Apr 8, 2015
So I tried to update my phone to Lollipop via your Companiom app but it failed and now I have bricked phone..I ve tried repair my phone, but it every single time hangs on same spot..
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Dec 9, 2014
I recently bought Xperia Z3, and am trying to update it...getting the error "Sony Update Engine failure (error 1200)
I attaching the error image also.
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Nov 22, 2010
Today I went to update my X10. While at work it wouldn't allow me to as it insisted I connected it to a computer. So at home I got the USB cabled hooked up to my Linux Laptop and then discovered it had to be a windows computer.Anyway, I got it hooked to a Windows computer and the update process began. I followed every instruction and set all tickboxes for backup.After unplugging this and plugging it back in and rebooting here and there, it finally reached the restore process.I left it restoring for a while. When I came back to it, it said something had crashed. I don't know what as I'd just woken from a nap.But, it seems all my applications are restored. Yet my gmail account & Facebook account have become disassociated from my phone and all my contacts no longer have any names or pictures. I opened the contacts/phone book and the list is completely empty. tried to import contacts but it says it cannot find any anywhere.
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Jun 25, 2012
Basically I updated my girlfriend's Mini Pro (Hong Kong SI) the other day with SUS to ICS (4.0.4); did the clean wipe and update option. Everything has been working fine with much improved browser speed etc, however, today the camera just stopped working.Literally, the camera app draws a blank and 3rd party Camera apps just say cannot connect to camera. The only solution was a manual reboot of the phone. Is this a common for others who've updated to ICS?
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May 30, 2012
I have been having a few problems with my ray ever since i got it. I have been having a few problems with connecting it to a computer using either MTP or MSC. I have sent a message to sony about this problem and they asked me to turn off all my firewalls and anti viruses on my computer and to then try again but then no luck. After some time the mini usb port wasnt working at all and i was sent a new one. As soon as i got it i tried to connect it to my computer but no luck it wasn't picking it up. I also tried it on my laptop and on my mac but yet again nothing worked. Im not sure what im supposed to do now as i want to update my phone to Ice Cream and the updating app on the phone isn't allowing me to do it.
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May 10, 2012
After upgrading my phone to ICS, my computer can't find my phones SD card like it used to.The phones icon does not appear in My computer.Neither can the PC companion.
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Feb 6, 2011
I recently updated to 2.1 and now, all of a sudden, whenever i try to connect my phone to a computer the phone reboots. It starts off as normal asking me to connect phone or install pc companion, but after i choose one first it jus goes blank and then says no sim card connected, then it completely reboots. When it finally starts up it just shows the charging symbol but no "connect phone etc" option.
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Dec 12, 2014
I have iphone 5s and HP61-110SA laptop using kasperksy security software. When trying to connect iphone to itunes I get the error message that it cannot connect because of "invalid response from device".
Info:
Windows 7
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Dec 23, 2011
my neo v was connecting fine till i tried to update my phone using update service , after then it is refusing to connect to any of the computer ,tried in many computers with many data cables, now im unable to repair it using pc companion bcz the phone is not connecting.
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Sep 11, 2012
I just got my xperia Play today, and everything appears fine, but it will not stay connected to my computer! when i plug it in it will connect for a few few seconds then rapidly disconnect 3 times, wait a while and do the same thing over and over again. This also prevents me from doing anything on it at all while it is connected due to rapid switches i phone mode (Media Transfer / normal)
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Oct 19, 2012
My Sony Ericsson X10 mini pro won't connect to the computer, although it will charge when usb port is connected. My computer won't recognise x10, no error is shown, nothing. Just the phone will charge when usb is connected. I tried installing PC companion for x10 mini pro in two different computers computers and exact PC companion software for x10 mini pro version but the software won't recognise the phone. What should I do.
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Jan 22, 2012
When trying to using the pc connect software on my computer to repair my phone it says i must first shut down windowsinit but when i try that it shuts my computer down.
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Aug 29, 2010
Trying to connect PC Companin via Bluetooth i get to the point where I enter a four digit code on the phone, then immediately recieving a message on my computer that connecting thrue bluetooth is not possible, then urging me to use the USB cable. Bluetooth is activated on both items. I'm running Windows 7 on my laptop.
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Dec 17, 2014
My phone keeps resetting and says failed updating and then shutdown. Now I want to connect to pc companion but it doesn't detect my phone.
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Nov 13, 2010
Is there anyway of connecting an X10 to and Apple Mac computer?
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Jun 26, 2014
When I connected my lightning cable in my phone, suddenly the cable heated and immediately I took it off from the phone, the phone was working properly and it had about 8% charge. I left it for about 48 hours as I didn’t have the cable, It's had no power for some days since I lost my lightning cable - it's basically completely out of power. I've charged it once in the last week with a certified Apple lightning cable, but now it no longer responds to any cables at all.  I've tried with two different cables (neither are certified Apple cables, but both work well with their owner's iPhones) and the phone does not respond at all. I've tried charging through my computer and using a wall socket, but the phone does nothing, even after it's been plugged-in for more than 2 hours.
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Apr 8, 2011
Does anyone know if there is a way to get a service update for my SE x8 using a mac computer?
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Mar 15, 2012
I switched off data services after a very hectic time, needed a total break. Now I have switched it on again, but still cannot send/receive emails, go online etc. Get message "Your device had a problem connecting to the server" when I go into settings initialize emails.
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