My phone was in the middle of the update and then there was a power outage in my house. Now when I turn my phone on, there's an error message that I can't get past. I've tried plugging it back into the computer, but PC companion doesn't recognize it anymore and I can't do anything with the phone itself.
I just updated my Z2 and now it says the software update failed. I have tried turning it off and on again from the sim slot, turned it off with power and volume +, i have tried the companion app but it dosent regonize the phone as a phone or anything else. it just deletes everything else but support zone and media go. the support zone dosent contain anything else than the back button and media go is just media go. what should i do?
i used my sony pc commpanion to try to upgrade my sony erricson mini pro (sk17i) to the new ics OS . halfway thru the download i get a screen which says softare update failure. thats like half an hour thru the downloading process. my si nummber is liisted on the sony website for the official upgrade. (1249-0761). A company of sony s repute really needs to offer better customer service.
I got a message to update my phone software, when I connected my phone to my pc, and after I started the process i got the Sony Update Engine Failure (error 100) message. Now I CAN'T USE MY PHONE. Every time I start it i get the message:  the software update failed make sure that your phone is connected to the computer and try again  Don't tell me to delete/restore my phone because I'm not gonna do that. I have important data on that phone and I'm not gonna delet it just because you can't make something work ok.
So I tried to update my phone to Lollipop via your Companiom app but it failed and now I have bricked phone..I ve tried repair my phone, but it every single time hangs on same spot..
I have a LG KP500 GSM phone and brand new.But the power is not coming.I tried the other battery or charging. Nothing is coming on the screen, only black.
I was updating my X10 and I did as it was procedured. but about 3 houres after I turned off the X10, pressed and hold the back bottom, connected the cable and the updating started, a wonderful message appeared mean your update failed, try later! I dissconnected the phone. it dosn't turn on!when I connect it to charger or computer there is no response!when I press and hold the turn on key the red LED begins to turn on and off for about one hour and remain off again!
Today I went to update my X10. While at work it wouldn't allow me to as it insisted I connected it to a computer. So at home I got the USB cabled hooked up to my Linux Laptop and then discovered it had to be a windows computer.Anyway, I got it hooked to a Windows computer and the update process began. I followed every instruction and set all tickboxes for backup.After unplugging this and plugging it back in and rebooting here and there, it finally reached the restore process.I left it restoring for a while. When I came back to it, it said something had crashed. I don't know what as I'd just woken from a nap.But, it seems all my applications are restored. Yet my gmail account & Facebook account have become disassociated from my phone and all my contacts no longer have any names or pictures. I opened the contacts/phone book and the list is completely empty. tried to import contacts but it says it cannot find any anywhere.
Basically I updated my girlfriend's Mini Pro (Hong Kong SI) the other day with SUS to ICS (4.0.4); did the clean wipe and update option. Everything has been working fine with much improved browser speed etc, however, today the camera just stopped working.Literally, the camera app draws a blank and 3rd party Camera apps just say cannot connect to camera. The only solution was a manual reboot of the phone. Is this a common for others who've updated to ICS?
As luck would have it the power cord on my TN765T has now failed - discovered just a couple hours before leaving on a 3 day trip. It has developed a bad connection in the male plug end to the cradle and I get intermittent power depending on how I bend the stress relief portion. All fixable, but I will have to destroy the integrity of the original plug - for all the good that did me. This cord has not been abused (or used that much) so I am surprised and disappointed it "broke".
I'm running .428 and my storm and I know there are lots of threads on the button issue. Mine all stopped working Friday after a dip in the ocean. Next day the bottom 4 started working again but the power/lock still does not work. It clicks but nothing else. And the keyboard is so soft. Oh and about 5 auto shut offs. I have to battery pull just to start it again.
I was using my wireless headset for several months without any issues. I was wearing them today at the gym, made a phone call on them after the gym, and was listening to Howard Stern at work when the batteries started dying. No problems - was using them continuously for over 3.5 hours. I plugged them in, charged them for 4 hours, and now they won't turn back on. When I plug them in, the charging light comes on, then the blue "charge complete" light comes on after a couple of minutes, but when I try to turn them on, I get nothing. I purchased these because they were advertised as "sweat proof", but I'm beginning to think not. So my question is this, Motorola, am I doing something wrong, or, as I've found mentioned in several places in these forums, is there a design issue with your product?
My unlocked Nexus 5 during kingroot rooting process my laptop shut down and now its in a boot loop stuck at logo. I can bring up bootloader and ADB but no back up or recovery on phone hard drive.exactly what do I do?
i unlocked it in india ... seriouly it is a gud but when i was updating my phone through data cable via internet ... in the middle of the update i lost the power ... because of this my system got shut down... and now is not working
Is any update for xperia pro for reboot option at power menu? Is there any third party apps for reboot? Suppose I root my phone, in the future can I update my phone with Sony PC companion for future updates? Is any effect for root?
I would want to bring an issue to Sony's and all the Z2 users' notice that I am trying to observe a display burn in issue on pressing the power button while unlocking the phone a lot of times and this usually happens when I have set the brightness to adaptive. When I press the power button to unlock the screen, the colors burn for a second and the backlight comes to life with all the real colors the next second.
Its been happening quite a lot now and now I am atleast able to figure out that adaptive brightness is the culprit here. I am not sure is this another bug that sony needs to fix in lollipop or what it is? But just to mention, I have recently clean formatted my phone using the repair phone method on Sony PC companion and it has not worked to solve this issue. Lollipop is seriously making life bitter in a lot of ways than being sweet atleast for Z2 users like me. We would love to see the almost flawless Z2 back as it was on Kitkat 4.4.4.
I just got my X6 yesterday.I tried installing maps 3.03 on my X6, after the installation, a software update named 'ovi maps - with free navigations' appeared... I tried starting the update many times, but it kept on giving out the 'update failture' message... what happened? how can I fix this update failure and continue using my maps?
I have a iphone 3gs and clicked to upgrade to io5. Went through the wipe the phone process but when it goes to restore an load up the io5 its says error messages at the end. Everytime i connect it goes through the same process.I have disconnected antivirus and firewall ans still error messages. I have even loaded itunes onto a brand new laptop and tried to update and nothing but error messages after it "verifies" install. I am not getting to the stage to restore my phones apps and contacts - its just not loading my phone back to factory setting - i dotn really want the io5 now but want it back to working state!This had been for 3 days now.
Info: iPhone 3GS (8GB), iOS 4.3.2, Updating to io5
I was too much inspired by the "old TV power-off" animation on lock in xperia ray, so were my friends. It really differentiated itself from other smartphones, too well, and looked real cool in Xperia Ray. It made it feel special. Small nifty things like these inspire you too much. Its so disappointing that this is taken off from ray with the 2.3.4 update.
Can't seem to install drivers for my Elm, I can use the phone in file transfer mode but not PC mode Have tried the software that came with the phone to automatically install, then went for the auto updater which also failed to install the drivers. I can see the device on device manager for a short while, try to update the drivers manually but this does not work either.
I have read the discussions to date and it seems there is no answer for this install update problem or I missed it. what the fix is for this and if there isn't one is Motorola working on one.
Did the OTA update to 5.1 yesterday and apparently it failed. The phone went into recovery mode instead. No big deal, plugged it into the computer, started iTunes, did recovery/restore, and then.... it went back into recovery mode. Tried a hard reset, tried to restore/update again, same result. So basically, the phone updates, and then goes right back into recovery mode. I have tried some of the jaibreaking tools to get it out of recovery, but they are also unsuccessful. I've tried using iTunes to update it about 10 times now. still nothing.
my handset has stopped working for no reason am trying to follow the instructions to update but when it gets to the jvm stage of the update it keeps telling me device not connected and the red light keeps coming on and off, have tried wiwth and without battery but dont seem to be getting any where fast.
I apologize if this has been addressed already, but I've reached my limit of patience with search engines and forum web sites for one day. The issue: on a Motorola Droid pro, running 2.3.2, CompanionLink's Outlook sync ran reasonably well, although it required some odd steps which they claim are driven by the OS. After the Android 2.3.3 update, CompanionLink (AKA DejaOffice) fails consistently and without useful error output. The software on the PC side does not recognize that sync has started on the device side -- which is how it's supposed to work on a Droid -- and never runs to completion.
The PCs in question are running either Windows 7 Pro 64 or Windows XP. Both exhibit similar symptoms. CompanionLink tech support has been useless -- by definition, since they haven't solved my problem. They appear to be being slammed with a large number of cases reported and have no plan they're willing to discuss to address the problem. So: (The two most common, turning off bluetooth and turning off USB debugging, don't work for me, by the way. Already tried 'em.) Any other product for syncing at least Outlook contacts and calendar with Droid?
on a Motorola Droid pro, running 2.3.2, CompanionLink's Outlook sync ran reasonably well, although it required some odd steps which they claim are driven by the OS. Regardless, after the Android 2.3.3 update, CompanionLink (AKA DejaOffice) fails consistently and without useful error output. The software on the PC side does not recognize that sync has started on the device side -- which is how it's supposed to work on a Droid -- and never runs to completion. The PCs in question are running either Windows 7 Pro 64 or Windows XP. Both exhibit similar symptoms.
CompanionLink tech support has been useless -- by definition, since they haven't solved my problem. They appear to be being slammed with a large number of cases reported and have no plan they're willing to discuss to address the problem. So:
(The two most common, turning off bluetooth and turning off USB debugging, don't work for me, by the way. Already tried 'em.) Anybody else have another product for syncing at least Outlook contacts and calendar with Droid?
I received a notification of a BB Appworld update a few days ago and tried installing OTA and for some reason it failed. Since then the AppWorld Icon has disappeared. I tried "Show all" and such to see if it got hidden but no such luck. Have tried battery pulls and deleting and re-downloading the app to no avail. Even though the icon is not showing my Application list shows it as an installed app, what gives?