Xperia Z2 :: Not Starting After Software Update Failure
Jul 3, 2010
I just updated my Z2 and now it says the software update failed. I have tried turning it off and on again from the sim slot, turned it off with power and volume +, i have tried the companion app but it dosent regonize the phone as a phone or anything else. it just deletes everything else but support zone and media go. the support zone dosent contain anything else than the back button and media go is just media go. what should i do?
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Apr 30, 2012
I have a Non rooted Locked Xperia Neo V.Yesterday I tried to update the device to IceCream Sandwich via PC companion. It downloaded the whole update but while installing it on the device It gave an error message "an error has occured during the update, Please click on retry to try again."
I tried that but it did not work.After that my phone got bricked. It does not start at all. It does not show the logo too.When I hold the power button, I see the green indicator and then it vibrates a bit, but nothing happens.I also tried to open the bootloader screen by holding the two bottons below the screen and starting the phone. Here I get a blue indicator light and a vibration and as usual nothing happens.
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May 25, 2012
I have updated my Xperia to ICS. after that WiFi is not starting. It just showing message "Turning on WiFi" but nothing happens.
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Jan 16, 2011
I just updated to the lastest software, and the phone won't start after being disconnected from the computer. When I hit the start button a get a response from the LED light, but nothing happens.
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Jul 8, 2011
I've been trying for ages to update my phone system to the above but it's not letting me.
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Dec 8, 2010
My phone was in the middle of the update and then there was a power outage in my house. Now when I turn my phone on, there's an error message that I can't get past. I've tried plugging it back into the computer, but PC companion doesn't recognize it anymore and I can't do anything with the phone itself.
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Jun 20, 2012
i used my sony pc commpanion to try to upgrade my sony erricson mini pro (sk17i) to the new ics OS . halfway thru the download i get a screen which says softare update failure. thats like half an hour thru the downloading process. my si nummber is liisted on the sony website for the official upgrade. (1249-0761). A company of sony s repute really needs to offer better customer service.
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Dec 18, 2014
I got a message to update my phone software, when I connected my phone to my pc, and after I started the process i got the Sony Update Engine Failure (error 100) message. Now I CAN'T USE MY PHONE. Every time I start it i get the message:
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the software update failed make sure that your phone is connected to the computer and try again
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Don't tell me to delete/restore my phone because I'm not gonna do that. I have important data on that phone and I'm not gonna delet it just because you can't make something work ok.
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Feb 2, 2015
I can't update my z3 dual keeps giving engine update failure error 1200...
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Apr 8, 2015
So I tried to update my phone to Lollipop via your Companiom app but it failed and now I have bricked phone..I ve tried repair my phone, but it every single time hangs on same spot..
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Mar 30, 2011
I was updating my X10 and I did as it was procedured. but about 3 houres after I turned off the X10, pressed and hold the back bottom, connected the cable and the updating started, a wonderful message appeared mean your update failed, try later! I dissconnected the phone. it dosn't turn on!when I connect it to charger or computer there is no response!when I press and hold the turn on key the red LED begins to turn on and off for about one hour and remain off again!
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Dec 9, 2014
I recently bought Xperia Z3, and am trying to update it...getting the error "Sony Update Engine failure (error 1200)
I attaching the error image also.
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Nov 22, 2010
Today I went to update my X10. While at work it wouldn't allow me to as it insisted I connected it to a computer. So at home I got the USB cabled hooked up to my Linux Laptop and then discovered it had to be a windows computer.Anyway, I got it hooked to a Windows computer and the update process began. I followed every instruction and set all tickboxes for backup.After unplugging this and plugging it back in and rebooting here and there, it finally reached the restore process.I left it restoring for a while. When I came back to it, it said something had crashed. I don't know what as I'd just woken from a nap.But, it seems all my applications are restored. Yet my gmail account & Facebook account have become disassociated from my phone and all my contacts no longer have any names or pictures. I opened the contacts/phone book and the list is completely empty. tried to import contacts but it says it cannot find any anywhere.
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Jun 25, 2012
Basically I updated my girlfriend's Mini Pro (Hong Kong SI) the other day with SUS to ICS (4.0.4); did the clean wipe and update option. Everything has been working fine with much improved browser speed etc, however, today the camera just stopped working.Literally, the camera app draws a blank and 3rd party Camera apps just say cannot connect to camera. The only solution was a manual reboot of the phone. Is this a common for others who've updated to ICS?
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May 28, 2010
I disconnected usb cable while i was updating my nokia n900.Now its not starting up, just appears nokia logo and blue led light.
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Feb 10, 2010
I was updating the e72 yesterday but the update software hung in there for like 1 hour even though it was showing it'll only take 15minutes. I had no other option but to remove the cable and now the screen is black and it vibrates on starting but nothing shows up on the screen.
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Sep 17, 2012
I today updated my software through wifi. after download, it tried to restart the phone and didnt restart at all. Its completely dead now.
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Jul 1, 2014
They release a new iOS update just now and after i updated my iOS my iphone4s can't read my SIM. Always "SEARCHING...." Even i remove my Sim.
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May 4, 2011
My phone prompted me to upgrade to 4.1.83 and when I said ok, there is a notification icon saying "Download will start when connected to a WiFi network". So I connected to a WiFi network, the download did not start. Gave it some time, switched WiFi on and off a couple of times, powered off/on the phone a couple of times, still do not see it starting to download. I also tried to download some apps from android market place (on wifi) works fine, but the software update never starts. Or Is there a way to manually get the 4.1.83 update to update from 4.1.57 and load it to the phone?
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Apr 27, 2010
I just got my X6 yesterday.I tried installing maps 3.03 on my X6, after the installation, a software update named 'ovi maps - with free navigations' appeared... I tried starting the update many times, but it kept on giving out the 'update failture' message... what happened? how can I fix this update failure and continue using my maps?
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Apr 4, 2012
I have a iphone 3gs and clicked to upgrade to io5. Went through the wipe the phone process but when it goes to restore an load up the io5 its says error messages at the end. Everytime i connect it goes through the same process.I have disconnected antivirus and firewall ans still error messages. I have even loaded itunes onto a brand new laptop and tried to update and nothing but error messages after it "verifies" install. I am not getting to the stage to restore my phones apps and contacts - its just not loading my phone back to factory setting - i dotn really want the io5 now but want it back to working state!This had been for 3 days now.
Info:
iPhone 3GS (8GB), iOS 4.3.2, Updating to io5
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Oct 4, 2011
My n73 becomes dead due to update failure. its not working...
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Sep 14, 2010
Can't seem to install drivers for my Elm, I can use the phone in file transfer mode but not PC mode Have tried the software that came with the phone to automatically install, then went for the auto updater which also failed to install the drivers. I can see the device on device manager for a short while, try to update the drivers manually but this does not work either.
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Oct 30, 2011
I have read the discussions to date and it seems there is no answer for this install update problem or I missed it. what the fix is for this and if there isn't one is Motorola working on one.
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May 9, 2012
My NEO V is not starting at all after upgrading to 4.0
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May 15, 2012
So I was trying to install a ROM (Froyo 2.2 (first MiniCM6 then XperiGinger V4)) (from 2.1) to my Xperia today and after it installed -"correctly"-, everytime I start the phone it doesnt go more than the "Sony Ericsson" logo. It just stays at the frozen image. I fixed it once with PC Companion, executing the repair tool but then the error came back and now even tho Im trying to repair it again, PC Companion (and SEUS) show a sign that "my device is fully actualized and there's no new software to upgrade to", meaning I cant fix it anymore (like if it could only be fixed once).
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Sep 19, 2012
my bluetooth is just not starting.tried restarting the phone.
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Mar 16, 2012
Did the OTA update to 5.1 yesterday and apparently it failed. The phone went into recovery mode instead. No big deal, plugged it into the computer, started iTunes, did recovery/restore, and then.... it went back into recovery mode. Tried a hard reset, tried to restore/update again, same result. So basically, the phone updates, and then goes right back into recovery mode. I have tried some of the jaibreaking tools to get it out of recovery, but they are also unsuccessful. I've tried using iTunes to update it about 10 times now. still nothing.
Info:
iPhone 3GS, iOS 5.1
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Aug 23, 2012
my handset has stopped working for no reason am trying to follow the instructions to update but when it gets to the jvm stage of the update it keeps telling me device not connected and the red light keeps coming on and off, have tried wiwth and without battery but dont seem to be getting any where fast.
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Nov 11, 2011
I apologize if this has been addressed already, but I've reached my limit of patience with search engines and forum web sites for one day. The issue: on a Motorola Droid pro, running 2.3.2, CompanionLink's Outlook sync ran reasonably well, although it required some odd steps which they claim are driven by the OS. After the Android 2.3.3 update, CompanionLink (AKA DejaOffice) fails consistently and without useful error output. The software on the PC side does not recognize that sync has started on the device side -- which is how it's supposed to work on a Droid -- and never runs to completion.
The PCs in question are running either Windows 7 Pro 64 or Windows XP. Both exhibit similar symptoms. CompanionLink tech support has been useless -- by definition, since they haven't solved my problem. They appear to be being slammed with a large number of cases reported and have no plan they're willing to discuss to address the problem. So: (The two most common, turning off bluetooth and turning off USB debugging, don't work for me, by the way. Already tried 'em.) Any other product for syncing at least Outlook contacts and calendar with Droid?
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Nov 13, 2011
on a Motorola Droid pro, running 2.3.2, CompanionLink's Outlook sync ran reasonably well, although it required some odd steps which they claim are driven by the OS. Regardless, after the Android 2.3.3 update, CompanionLink (AKA DejaOffice) fails consistently and without useful error output. The software on the PC side does not recognize that sync has started on the device side -- which is how it's supposed to work on a Droid -- and never runs to completion. The PCs in question are running either Windows 7 Pro 64 or Windows XP. Both exhibit similar symptoms.
CompanionLink tech support has been useless -- by definition, since they haven't solved my problem. They appear to be being slammed with a large number of cases reported and have no plan they're willing to discuss to address the problem. So:
(The two most common, turning off bluetooth and turning off USB debugging, don't work for me, by the way. Already tried 'em.) Anybody else have another product for syncing at least Outlook contacts and calendar with Droid?
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