Nokia Nseries :: Cannot Update Firmware V025.007 Via Suite
Jan 8, 2012i cannot update firmware v025.007 via nokia suite
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Nokia :: OVI Suite Backup And Firmware Update
Apr 29, 2010So this might be a little long winded, but it's just what I've been through so I cant' really condense it down anymore.So a few days ago now (almost a week) I received an SMS from Nokia telling me to update my phone firmware. I then hooked my phone up to my PC, and checked for software updates. I updated OVI Suite to the latest version, rebooted and then checked again. It found the update for my phone and asked if I wished to apply it. Naturally I said yes, it then told me I should backup my phone first, and then asked if I would like to do that now, which I said yes to, and chose to backup everything. It then downloaded the update, applied it, and then asked me to restore my phone, All of which appeared to work fine.A quick look through my phone to check everything and it all appeared normal, My custom theme was there, my facebook app was there, my contacts/photos/music were there. Oh but wait, I was missing my Sudoku game. A little odd, yes, but no worries I got that from the OVI store, I'll just be able to re-download it, because that's why you make purchases from app stores instead of publishers directly.No, apparently not. This game wasn't listed in my "My Stuff" tab in the OVI application. That's ok, I'll just download it from the SMS I was sent originally.
No. Not that either. The SMS link is no longer valid. So at a loss I decide to turn to technical support, I mean after all I have a technical issue I need support with.I e-mail technical support Basically telling them above. Then then ask for a transaction ID, which I have no record of (not sure why not?). I then provide even more information, ask them to escalate, ect. End result is, I don't get my game back. They have no record of me downloading this in the past, and for some reason it isn't available to download anymore.Frustrated, I e-mail the developer/publisher, explaining my situation. They respond promptly (within the hour), providing my with a link and SMS to download the application again, and apologise for Nokia's behaviour. Nice. I've now got my game back things are good again in my world.So with that little story in mind, I raise a few questions. Why was this application not backed up/restored with my phone backup? This seems like a pretty serious bug, especially considering that technical support won't provide download links for games or applications unless you can provide them with information provided by Nokia in the first place ( :s very round about).
My situation is pretty small in the whole scheme of things I guess. But if it can happen to me I guess it can happen to others. So why Nokia can things like this happen? What would have happened if this wasn't a small game, but rather a largish application, with data, that cost lots of money? Sure I could have gone directly to the publisher then as well, but if the purchase was made through the OVI store, what record would they have of me? This centralised store is supposed to handle all of these problems (ie, Steam or Apple App Store). Also how can bugs like this get through the alpha/beta testing of the OVI Suite backup utility? This must surely be considered a critical part of the application.Judging from my response from Nokia thus far, I'm not sure if I'm even expecting a response to this. I guess it should server as a warning to others if they think they can trust this software or even the technical support behind it to back them up in case of issues. My advise? Get a different brand phone.
Nokia :: 5530 OVi Suite / No Firmware Update
Jun 15, 2010My Ovi suite says there is no firmware update for my 5530. The latest is v. 20. Is my US 5530 not included in the new v. 30 update?
View 6 Replies View RelatedEseries / Communicators :: Unable To Update E63 Firmware Via Nokia Suite
Feb 12, 2012I've tried to update my E63 software using Nokia Suite v3.3.86 but in vain.
The steps I've followed in the 3rd step fo update process (i.e. Install) are as follows with screenshots attached:
1. It checks for valid installation file (see attached "Installation file validation.png"). Since the update has been downloaded by it previously, it proceeds to next step.
2. It starts preparing to install (see attached "Preparing to install.png").
3. It show USB connection active screen with a windows notification saying "Nokia E63 disconnected via USB" is seen on "Install screen". (see attached "Install Screen.png" for "Install Screen").
4. Next with the same USB connection active screen, a windows notification saying "Nokia E63 connected via USB" is seen on "Install screen".
5. The windows notification disappears and the screen is still at the "Install Screen" (see attached "Install Screen.png").
6. Nothing happens even after waiting for a long time. Clicking "Next" repeats the above mentioned process from step 2.
Dialing "*#0000#" gives the following info:
"500.21.009
02-06-2010
RM-437
(c) Nokia E63-1 (308.06)"
Nokia Nseries :: Ovi Suite Disconnecting When Trying To Update N8?
Sep 20, 2011Software update on phone tells me to go online and get it done there. So I do and it downloads ok, all 272MB of it, but it keeps on disconnecting when trying to install to the N8. The phone switches off and stays off. I leave it for 10 minutes because of a post I seen just to be on the safe side but still nothing.
View 1 Replies View RelatedNokia Nseries :: N8: Suite Update Service Unavailable
Aug 11, 2012i just got an Nokia N8 from a friend of mine, and i wanted to fully update it, but whenever i try to update it to Belle it gives an error saying "Nokia update suite service is unavailable", sometimes it reaches 119/124 mb, or 95/100 mb or 21/26 mb and then i get the error.and sometimes it reaches 124/124, 100/100, 26/26 mb but it then says "5000 minutes left to finish download" it stays at that point for about a minute and then i get the above mentioned error.if it matters the phone is from another country than my own.i searched all over the nokia discussions forum and i saw there were numerous similar posts, i did everything it was suggested there but it still hasnt worked.
so how can i get the belle update?
Nokia Nseries :: N5800xm Can't Update To Firmware V60.0.003
May 16, 2012Why smartphone bought in Coop ipermarkets (in Italy product code 0595998) can't update to latest firmware v60.0.003? When will this update be avaible for such pc?
View 1 Replies View RelatedNokia Nseries :: When Next Firmware Update Will Be Made Available For N97
Dec 19, 2011When next firmware update will be made available for N97?
View 2 Replies View RelatedNokia Nseries :: Data Recovery After Firmware Update?
Sep 27, 2011does anyone know it it is possible to recover data after firmware update in N8? some data are preserved (videos) and some are lost (photos).
View 2 Replies View RelatedNokia Nseries :: N97 Failed To Start After Firmware Update
Jul 30, 2011I updated the Firmware of my N97 mini (to v30.0.004) after the download and update, the phone could not start-up again. Phone says "Start-up failed. Contact the Retailer." I updated it by dialing *#0000# then clicked on OPTIONS, CHECK FOR UPDATE?
View 4 Replies View RelatedNokia Nseries :: Uninstall The Firmware Update On 5800?
May 31, 2010Every since I updated my phones firmware it locks up, how do I uninstall it and start as if the phone was new again?
View 2 Replies View RelatedNokia Nseries :: Update N8 To Belle Without Using PC / Nokia Suite?
Feb 21, 2012I've been trying for hours to update my N8 to Belle with the Nokia Suite installed from Nokia yesterday, but after the screen goes blank I end up in an endless loop of "Connection Lost" and retrying. I kept trying for over three hours yesterday, and again today. So, I tried to install via "Check for Updates" on the phone itself, but this says "No updates". Is there a way around this?
View 1 Replies View RelatedNokia Nseries :: 5230 Jagged Album Images After Firmware Update
Mar 21, 2011After I updated my 5230 firmware to V 51.0.002, all my music album art is jagged / too sharp / resized incorrectly. Is there a way to fix this? Or should I just downgrade the firmware back to the previous version? If so, how do I downgrade?
View 2 Replies View RelatedMotorola :: EX119 Firmware Update And PC Suite Availability
Dec 8, 2011Will there be any to iron out the bugs, also will there be a PC Suite available for this handset?
View 2 Replies View RelatedNokia :: OVi Suite - Update Phone Using PC Suite With Updater Software
Jun 18, 2010I used the Ovi suite to install the free maps on my E72 which work great but the software itself is very poorly written, too many bugs and problems so i would like to uninstall it and use the PC suite instead. can I now update my phone using the PC suite with it's updater software or do I have to now rely on the Ovi suite.
The reason I ask instead of having two pieces of software is i want to a Vista/XP (two machines) clean install followed by a Ghost DVD so the smaller image the better (plus i dont like to have **bleep** installed on my machine:-)
Nokia Applications :: Tried To Reinstall Firmware Via Suite / Can't Find Apps
Oct 17, 2012I have lost some pre-installed Nokia Apps (Photo & Video Editor,Nokia Check in,Traveler,Ovi Music etc) after hard reset .I have tried to reinstall firmware via Nokia Suite,but still cant find these apps.Plz Provide me these apps.
View 1 Replies View RelatedNokia Nseries :: How To Use N8 With PC Suite 7.1.30.9
Apr 8, 2011The N8 is supposed to be used with OVI Suite, but if possible, I'd also like to be able to use it with PC Suite. The latest version of PC Suite won't allow this (not compatible) but an older version seems to accept the N8. I saw in a discussion at Nokia Beta Labs that I can also install a late version of PC Suite. It's 32.2 megs in size. (The newer versions of PC Suite install on my computer, but tell me to use OVI Suite for my N8.)
With the version I downloaded from hotshare installed, PC Suite recognized my N8. It also displayed a message saying PC Suite must be updated to support new features, and told me to click on "help" and then the update link. I did that, and the next message was "Do you want to install PC Suite on your mobile phone (N8-00)?"
Nokia Nseries :: Connecting N92 To PC Suite?
Mar 8, 2012My screen has is blacked out.I have downloaded and installed nokia suite 3.386. I want to save my contacts and messages to the computer.
I tried connecting the phone with the usb but because I dont see anything I cannot make the right choice. post a step by step guide which will enable me to connect my phone to the pc suite.
E.g (1. Click the menu, 2. then click left soft key. 3. then go down 3 times.)
Nokia Nseries :: Not Being Recognized In Ovi Suite?
Jan 13, 2011i m charging my n97 mini via usb. the light on the side is on but the screen is black. Is something supposed to happen on the screen? and its not being recognized in ovi suite.
View 9 Replies View RelatedNokia Nseries :: Can't Copy All The Messages From Pc Suite
Oct 30, 2012I am not able to copy all the inbox messages from nokia PC Suite to my nokia 808. When i am trying to copy the messages saved/synced with nokia PC Suite back to my mobile, only some messages are getting copied back to mobile and some are not getting copied.
View 4 Replies View RelatedNokia Nseries :: Suite Reinstall Of The FW Nothing Has Changed?
Apr 25, 2012due to crash after FP1, the phone died. At service they reinstalled the latest FW package and the Microsoft App disappeared. Even after Nokia Suite reinstalling of the FW nothing has changed. Does anyone have such an experience, have you found out how to fix it?
View 4 Replies View RelatedNokia Nseries :: Transfer Ovi Suite To New Computer?
Jan 24, 2012I have a new laptop coming and just wondered what is the best way to transfer Ovi Suite to it? I can download a fresh copy but this would lose the history.Is there any way that this can be done please? Forgot to say that my telephone is Nokia N8/Symbian.
View 2 Replies View RelatedNokia Nseries :: Can Suite Re-install The Anna On N8
Dec 2, 2012I've looked, and so far, all I've found is an update that will installe Belle. I tried that once, and now my system pops up "System Error" every time I turn it on, so I don't want to try installing Belle again, in case something worse happens.
View 6 Replies View RelatedNokia Nseries :: OVI Suite For N8 Not Working With Windows 8 Consumer?
Mar 10, 2012i am not able to connect my N8 to OVI Suite since I installed the Windows 8 Consumer Preview operating system. My USB port is working fine as I am able to charge and connect in media transfer mode. It just doesn't work when the OVI suite mode is enabled.how I can work around this please. I use OVI suite a lot as I do most of my messaging through the PC. When will Nokia release a new edition of the OVI Suite that will work well with Windows 8. On once occasion, I was able to reinstall OVI suite by right clicking and selecting Windows 7 in compatibility settings and by running the program as administrator. However, even that doesn't seem to be working anymore.
View 2 Replies View RelatedNokia Nseries :: Suite Does Not Show Latest Version?
Apr 17, 2012Today while browzing Nokia site happened to see new phone software version. When I checked through Nokia suite it was showing the software version that was already installed in the phone.Do anybody else who own a 701 came across this anamoly.My latest addition S3If my post has helped you please click the white star on the right
View 12 Replies View RelatedNokia Nseries :: N8 Does Not Support Ovi Suite Or Mass Storage
Oct 12, 2011my n8 has this problem since 3 days.i m not able to connect any pendrive or drivevia usb otg cable.it says unsupported usb device.disconnect device.and moreover I m not able to connect my n8 on my pc or laptop it only charge the phone and does not support ovi suite or mass storage.nokia care is of no help.
View 6 Replies View RelatedNokia Nseries :: Unable To Reinstall Belle FP1 Using Suite?
Apr 17, 2012after upgrading my 701 to Belle FP1:
- i started to have Wi-Fi issues, connection dropped more than usual;
- Every time i clicked over the "Climate Mission 3D" it used to launch "JoikuSpot" instead;
- Nokia Store keeps reporting there was a new Maps Suite v2.0 even though this update/version was already in place and even if you performed the installation following that notification...;
So to get over these issues i went for a "clean installation", this wasn't possible, i tried to reinstall the system using Nokia Suite, it didn't work as it always gives back the error 12054;So, i tried the hard reset first, this worked, it wiped out everything except the info at the SD card but this step brought me even more issues, so i tried again using Nokia Suite and the issue remained, i receive the error 12054 every time i try reinstall the system.So apart from the mentioned above, i've got the following new issues:
- Wifi connection drops even more often;
- Apps installation fails a lot, thanks perhaps to the Wifi connectivity issues;
- Word, Excel, Ppt, OneNote, Broadcast, all these are gone;
- Some apps simply don't open, example: default QuickOffice;
I've reported this issue to Nokia Support and the answer was go to the next Nokia Care point..
Nokia Nseries :: Nokia Suite For Selective Synchronization?
Nov 14, 2012i'm using a nokia n8 phone and i used to keep a copy of my photos and videos on my pc using nokia suite, i just clicked on the gallery sync. button and it was done.i recently bought a new memory card and i started downloading videos by the (Internet downloader) app. i have now like 7gb of videos on my memory card.the problem is that now every time i try to sync. the gallery, nokia suite makes a copy of all downloaded videos on my computer. is it possible to set nokia suite to sync. only the photos and the videos taken by the camera and ignore the downloaded videos?
View 1 Replies View RelatedNokia Nseries :: Uninstall Public Transport And Maps Suite?
Apr 13, 2012How do I remove/uninstall Public Transport and/or Maps Suite from my N8/Belle? Public transport is useless unless you are traveling to those cities - it should be optional to load as are the maps.When I check via Nokia Suite on my PC I can see those apps listed as installed (see pics.). But I CAN NOT see ANY of those in Settings -> Installations -> Already Installed. Is there any other way to remove besides from resetting the phone?
View 3 Replies View RelatedNokia Nseries :: Downgrade My Firmware From V30 To V20?
Oct 14, 2012Please is it possible to downgrade my firmware from v30 to v20
View 1 Replies View RelatedNokia Nseries :: 700 - OVI Suite Error / Data Transfer Or Media Nothing Works
Aug 1, 2012Recently my 700 phone as weird problem. When I connect the data cable with PC nothing happens. The nokia suite or data transfer, media etc., nothing works. The connection manager usb shows not connected. I tried soft reset, restart etc but nothing works. The data cable is ok, I checked on my another 603.
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