Nokia Nseries :: N8 Does Not Support Ovi Suite Or Mass Storage
Oct 12, 2011
my n8 has this problem since 3 days.i m not able to connect any pendrive or drivevia usb otg cable.it says unsupported usb device.disconnect device.and moreover I m not able to connect my n8 on my pc or laptop it only charge the phone and does not support ovi suite or mass storage.nokia care is of no help.
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Mar 1, 2010
On a number of occasions now I have found that my N900 becomes stuck in Mass Storage mode and I'm unable to change it to PC Suite mode. Things I try each time, removed data cable and plug it back in; clear USB devices; power N900 off and start again. Non seem to work and at some point in the future I'll get asked again and can swap mode. Is there a way on the N900 to make it change once connected?I know PC Suite is next to useless with the N900 but it is so much simpler doing appointments etc on the pc keyboard!
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Jan 12, 2010
When my N900 is connected to my PC via PC Suite Mode. How do I switch back to Mass Storage Mode as this seems to be the only way that I am able to download photos to my PC.
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Nov 7, 2011
I bought this phone on the 16th of feb but now mass storage is gone not showing anymore not even on PC... i did everything like installing latest software, restore, delete data and restore and hard reset but still not detecing mass storage.
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Jul 25, 2012
Whenever i connect my nokia 701 with my computer and choose mass storage option it hang very badly...How can i solve this probalam.
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Apr 30, 2012
been facing this problem from the past few days...whenever I connect my Nokia 701 Belle FP1 to my PC using Mass Storage, it hangs and I have to remove and insert the battery to start it again..
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Aug 29, 2012
I was videoing a long event and at the end the time flashed and then the videoing stoped after about 26mins. I then restarted videoing the next song and ran out of mass storage memory after about 2 mins. I quickly deleted some old photo/vid and continued videoing.
Later that evening I checked the video and non was in the gallary.I check via the PC etc. I also tried a photo recovery app for mass storage solid state disks. All came up blank. I tried to record more video it would show immediately in the video players gallery view but not in the normal gallery and when I tried to play it would only show the last frame and have an error message "unable to play". It still allows the recording of photos.
I have now changed the storage to the SD card and it is fine on the SD. I have change to record to the mass storage area but it will still only do photos
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Aug 3, 2012
I have a Nokia 808 Pureview and was having problem with a lot of the basic functionality stop working on my phone. So the phone was master reseted before any of my pictures or videos were backed up. Usually I would be able to take a recovery program on windows like recuva to get the files back but my problem was, was that the mass storage was encrypted. Would it still be possible access the encrypted data that was reset off the phone?
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Jan 16, 2011
N8's Phone memory is only 250MB. The default memory for storage mails and other stuff is phone memory. How can I switch to MASS STORAGE or MEMORY CARD. specially mailForExchange msgs?
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May 6, 2012
Since the Belle update, whenever I take a picture I am able to view it in the phone, but when I connect to a PC to transfer the picture in Mass Storage, the pictures are not there. I've looked in both the Mass Memory and Phone Memory folders. I've checked to see if the photo has a saved file name which it does. It finds them in Ovi Suite but I much prefer to use Mass Storage, it's so much easier and quicker to use.
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Jan 20, 2011
This is the 3rd time I connected my Nokia 5800xm in Mass Storage Mode.. and after isconnecting (thru' Safely Remove Hardware..everytime) the Folders are in a Mess. pplications are shifted from its original folders to don't ask where..(Oh!) ..I could re-organise them back without much trouble.. but why is this happening? Is there any way to stop this ?
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Apr 6, 2010
IT Policy for "security" reasons. Kind of ticks me off since this is my own device, but using it so I don't have to carry 2 BB's. Encryption set to on, locked. No mass storage mode, locked.Anyway, can anyone tell me where on the device the stock "folder" icons are? I would like to replace them with some that are more elegant.And since no mass storage mode when i connect to computer, how do I move them from the SD card to device memory?
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Jun 5, 2010
Recently my Nokia 5800 has had problems connecting to my computer through Mass Storage option. Will connect no problem through PC Suite but not as a USB Mass storage.Have re-downloaded the drivers and installed them again and still same problem.
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Oct 27, 2011
Why Mass Storage via USB is not available?
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Nov 6, 2010
Whenever i connect this phone to PC using Mass storage mode
it shows the drive but when i open it, it says "please insert in drive..." or when i check drive properties, it says Size availble as 0 and used also as 0.
In short, it is not detecting the memory card although it works fine with OVI
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Mar 11, 2010
I think my N97 is playing up. I cant take photos as it says my E drive is full which is nonsense as I only had 5 pics on there no music or video!. When I went to file manager it wont let me access the mass memory as it says "memory in use". I thought if I synced it up to my Mac i could somehow get into the E drive and see what the problem is but low and behold its not compatible. I've had a look on here for Mac versions and theres lots of people talking about it but no links or descriptions as to where I might find it!. I sync is useless as this just does calendar and notes. I need something that will let me access everything on my phone.
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Dec 13, 2011
I've run into a bit of a problem, as have MANY Photon 4G owners have as well.since mounting my Electrify as a USB mass storage device (the two "MOT" drives pop up in explorer), now the internal storage (which is where everything is) comes up as an unreadable drive.It mounted fine when I got it, then stopped working, then worked for a day, now it doesn't work.I've tried uninstalling drivers, taking out the battery, SD card, etc etc.
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Apr 23, 2010
In mass storage mode windows does not install drivers properly(detects the phone but fails to install driver). PC suite mode works fine. Have tried cleaning PC suite out and reinstalling. But to no avail. Using windows 7 32bit, HP dv 1314
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Aug 10, 2011
I am facing a problem in Nokia X6 8GB. When I connect my phone to PC, usually there comes a list of 4 options(Ovi suite, Mass Storage, Image Transfer, Media Transfer). And i could connect phone to PC in all modes. But now, when I connect my phone to PC in mass storage mode, it automatically switches to ovi suite! I can't connect it in mass storage mode . But I can access mass storage when I connect my phone in Ovi suite mode. And I can copy files to and from mass storage. But I can't connect in mass storage mode. What might be the reason. Pls say ur valuable opinions and answers...(I have already did formating many times(both mass storage and phone). But still the problem exists)
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Aug 31, 2010
Not sure what the problem is, but I think it's a problem with my AV software or something else on my PC or an app that's on my phone, rather than a hardware problem.A few days ago I started having problems accessing the memory card via my PC when my phone was plugged in. A restart of both fixed it on all occasions, now even that doesn't work.It shows up in My Computer but when I try to open it my PC tells me to insert a disk into drive I.It has worked without fail in the past , because my AV software used to flash up a warning that Autorun has been disabled for that device.
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Aug 21, 2010
Ok, I'd like to get this right for once and for all. I'm challenging the Move message to Mass storage feature. These are the steps:
0) I have two message in my Inbox, Remove and replace the battery and switch on the device. After that I format E:Mass Storage and close File manager
1) In Messaging Options I select Settings and than Other and change the Memory in user to E:Mass Storage
2) I'm asked if I'd like to "copy all messages to the new message memory". I click on "Yes"
3) I'm asked if I'd like to "Save original messages" and I click "No" as I'd like to use the new stoage exclusively
After that the Inbox is empty.
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Jun 6, 2010
Once my 5800 is plugged into the usb port is shows has a Nokia OVI suite. You cant double click it like a normal removable drive, you have to expand it to get the following folders :
Which folder does the videos reside in and which folder does the images reside it that I want to transfer from the phone to the computer .
I have always had Sony phones in the past and they have specific folders for Video , Picture and Audio. The Nokia is confusing the hell out of me
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Feb 8, 2010
I'm attempting to use Map Loader 3.0.28.0 to load Maps onto my N97 Mini ( software version 10.0.020, 14-10-09 ), on which I have installed the latest Maps version ( 3.03 10wk01 b05 ). I've run this Maps more than once, and the cities folder exists on my E: ( Mass Memory ) drive. There is no 'F:' drive ( i.e. no memory card ). When I connect my phone to the PC, I start it in PC Suite mode. Using PC Suite 7.1, I am able to interact with my phone.
When I start Map Loader, it says 'You have connected at least one phone without a valid Maps drive. Either you are using an old Maps version - then you must update your Maps application or reconnect your phone in mass storage mode - or you have never started your Maps application - then you have to start the Maps application once and restart Map Loader'. Connecting in Mass Storage mode does not seem to help.
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Sep 14, 2012
I have nokia E7 its giving an error message disk error. I have tried to format the the mass storage with windows but windows also cant format it. So I want to know does the phone has a memory card inside it or its just a chip on the board? I can't even take pictures or use the map.
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Feb 17, 2010
Today I called Nokia Support, because I could not download maps with map loader.The guy asked if the ovi suite is installed. I told him, that the Ovi suite keeps on crashing on start-up on my machine, and that all other software is running fine, e.g. the PC suite which I am using instead.
For a price of 14 Cent/Minutes this "Nokia-Care"-guy had the nuts telling me that probably my computer needs to be fixed. After telling him that my computer works fine with all other software, he finally told me that I need to call Microsoft, as it would be their fault that Ovi Suite is not running on my machine.
This is a poor joke called "Nokia-Care". Dear Nokia-people, that is no-support and no-care-at-all. Providing something that crashes for free, and charging money for providing rudeness on the phone.
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Jun 26, 2011
It seems that pc suite 7.1.60.0 said it does not support E6.Is it still be in develop?
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Jun 24, 2010
OVI suite can't update the support softare on my N97... it's says "unable to install support software". Any solutions? On the PC I already unistall all Nokia software, used PCSuite Cleaner and cleaned the registry and then reinstall OVI Suite.I don't wont to hard reset the phone, format drive E and reinstall all the software.
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Apr 11, 2011
Every time I use the Nokia PC Suite on my pc, I get a msg that I need to update my PC Suite support on my mobile. But when I try to do this, I get the msg "installer already in use" on my mobile. What should I do? And I also have another problem. I downloaded the application "Folder Hider" from Ovi, and it was installed in a folder "Mig Apps". I want to remove it, but it won't allow me. Why is that?
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Jun 2, 2010
I want to know if the PC suite supports backing up my contacts and messages on my Nokia N900
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May 16, 2012
installing support software with Nokia Suite for nokia c5-00.2 failed
I cant upload nokia maps from Nokia suite.
cant update nokia software
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Aug 8, 2012
Software update and the Ovi store recommended that I update to Nokia Maps Suite 2.0 on my N8 running Belle.I did so over the air from the Ovi store link. Installation didn't interact with me but phone eventually restarted. Maps wouldn't work i.e. selecting the shortcut or going into the menu and locating the Maps icon would not launch it and my wired headset WH-701 was no longer recognised when I inserted it. Checked installed apps - Maps not there.
Did a soft restart *#7780# and when the phone restarted had my headphones back BUT no maps Last night did the Ovi store link again from my broadband router this time with the phone in offline mode and wifi on. Installation was a lot more interactive giving progress on each app being installed. It did give a 'running out of memory on c: drive' error a couple of times (I had checked before the installation and had 25Mb). Phone restarted, maps was terrific, even showing locations of pics I'd taken with the phone and offering me public transport timetables in U.S. cities but ... headphones not recognized when inserted!
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