Motorola Electrify :: Internal Storage (Not) Mounting As USB Mass Storage
Dec 13, 2011
I've run into a bit of a problem, as have MANY Photon 4G owners have as well.since mounting my Electrify as a USB mass storage device (the two "MOT" drives pop up in explorer), now the internal storage (which is where everything is) comes up as an unreadable drive.It mounted fine when I got it, then stopped working, then worked for a day, now it doesn't work.I've tried uninstalling drivers, taking out the battery, SD card, etc etc.
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Jun 21, 2012
When I plug my RAZR into my Ford Sync it mounts internal storage instead of external (where my music resides). I believe there's a setting to stop that, but for the life of me I can't locate it now.
RAZR- 2.3.6, 6.12.181
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Dec 2, 2011
I have an unrooted S2 running Android v2.3.4, which I connect to my PC using USB debugging off.I do this because I have the Widgetsoid app installed, and use it for one-click USB mass storage access on my PC when the phone is connected.when I connect via USB however (through Widgetsoid or the "clean" way though the Wireless Settings), my home screen seems to refresh, and the Social Hub icon I have at the bottom of the screen (along with Applications, Call and Contacts) vanishes. This happens every time I mount the mass storage, meaning I have to go into the application menu to drag it back into the tray and save it again, but the same repeats each time.
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Jun 27, 2011
Is there a way to move music from my internal storage to my external (SD card) storage..
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Aug 23, 2010
I have a Blackberry Storm 3590 which no longer shows anything on the display;it is black.I desperately need to retrieve my photos from it.I believe they are located on the "internal" storage partition, as they are not located on the Sandisk media card that is installed.When I attempt to view / retrieve the photos from this phone via the Blackberry Desktop Software (ver. 6.0.0.40) I get the following message:"You need to turn on mass storage mode from the connected Blackberry device to use this feature. This may require you to reconnect your device."I have fully charged the battery & removed / installed the battery numerous times, but have had no luck.I was able to see the pictures the first couple of times I connected the phone to my laptop.
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Jun 5, 2014
With this new software now my external USB storage isn't being recognized and can't mount.
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Aug 25, 2011
When I put my Atrix at the USB mass storage mode with connecting to a PC via USB cable, the App icons on the home screens disappeared immediately if the App was stored at the internal build-in storage (Not SD card). They will not be back on the home screens automatically after exited from USB mass storage mode. I have to put them back by myself.
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Aug 18, 2011
I had the number changed on my phone. Everyting worked until then. I can connect in all modes except for USB Mass Storage. I have updated my drivers, enabled USB debugging, etc. It works on another Windows 7 computer, but not on my main laptop. No matter what I do, it will not find the Mass Storage drivers. Everything else works great. I have to run in Mass Storage mode to get to some files for a work app.
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Dec 14, 2012
I dont get when we're told about an upgrade, that you find it acceptable to TAKE AWAY features? i have been choosing Android over Apple for years for things such as USB Mass Storage mode. I know people who plug their phones in USB to their car CD Players and use it as if it were a flash drive. Now those users who may just have purchased a new phone are now screwed. You add features for upgrades not remove them. I am shocked and truthfully appualed to see where this new type of developer planning can lead to. Next were going to get pushed onto the cloud. If I'm going to remain an Android enthusiast and recommend Android to others you will not take away the things that brought me to Android! I could seriously put my Env touch before ever getting the FIRST OG Droid in Mass Storage Mode.This is not being posted to ruffle the feathers of users on this forum. This is intended as a wake up call to the developers to realize it was us phone enthusiasts that started this smart phone revolution anyways. We ousted Blackberry when they started acting like a bunch of tools. Don't do the same.
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Sep 27, 2011
So I just HAD to have the multimedia dock for my Photon 4G. It's wonderful, and more convenient than fishing for cables when I need to charge the battery.
It doesn't seem to recognize that I have plugged a USB cable from the dock to my PC? What I wanted to do, was use it in the USB Mass Storage mode just like I do with a cable--nice fast file transfers, using the file explorer on my PC...
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Nov 19, 2012
The feature to use the Razr M as a Mass Storage device when connected to a computer is missing in the Android 4.1.1 (JB) update. This feature is very important to me as a Linux user. This feature was present when I purchased the phone and Android 4.0.4 (ICS). The Motorola help pages also make reference to the Mass Storage option for USB connections.
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May 9, 2012
Everytime I connect my Droid3 to the computer my Droid Pulls pictures and music FROM my PC and puts it on the phone. Sometimes it will pull All of my pictures, and sometimes it randomly selects 2 or 3 HUNDRED of them. I recently decided to add some music to my phone and as I was creating my "playlist" to sync to my droid, I noticed that something was happening. Before I even hit sync, my phone pulled ALL of the music off my computer and stored it on my phone.
I have tried to delete the pictures by going into the file on the computer and I get half way through when it locks up. I have to delete EACH picture.
I have gone to the Verizon Store, they have never heard of this happening. They did a reset, which thrilled me because I lost all of my ringtones and downloaded apps. It also erased all the personalized ringtones I had set.
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Nov 28, 2011
Before disconnecting my Photon from my Windows 7 computer I always eject the media prior to disconnecting the cable. I have a microSD card installed in my photon, so when I connect to the computer, two drives appear. It used to be when I clicked on the icon to eject the drives, the two drives displayed under MB855 and I could click on MB855 and eject both drives at once. I noticed recently that this is no longer the case. MB855 is greyed out and each drive must be ejected individually. At first I thought this was due to a change on my computer, but when I connected the phone to my other Windows 7 I saw the exact same behavior. When I connect my external WD HD, which has multiple partitions, to my computer it allows both partitions to be ejected at the same time, so now I'm thinking this change of behavior might be do to the recent Photon update. How to change this behavior so that both drives can once again be ejected at the same time?
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Sep 5, 2011
There is still a problem when you connect your phone to usb mass storage disappear from the desktop shortcuts to programs that are installed in the media area. Which is why is that?
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Jul 24, 2012
I have the phone connected to Windows (XP) and I can't disconnect it as a mass storage device from the phone.. I pull the drop-down down and tap "Connected as mass storage" and then try to uncheck Mass Storage... and nothing happens. Wonderful. I guess I have to disconnect through Windows or just rip the cable out of the computer; now I feel safer.
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Aug 10, 2011
I have an OTG cable and it was my understanding that although this wouldn't give me full "mass storage" it would at least allow me to access media on an attached USB flash drive? Have I missed something?I have File Station and am not rooted
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Dec 30, 2011
Internal storage shows mounted but nothing shows up on android? Also when I plug in atrix to a computer the only thing that show up is the external sd card?
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Oct 31, 2011
How can I access the internal storage? When I connect via USB, the only storage shown is the SD card I have installed. I can't see the internal storage. I would like to add my pictures from my old Captivate to my new Atrix 2 but I can't. I only have a 2G SD card, which has been fine for years since I save pictures to the phone's memory and do a back up periodically. So how do I put my old pictures on the phone, not the SD card? I have tried the USB, MotoLink (which I found out isn't compatible yet), and Phone Portal...nothing. Help please!On the Captivate, I could plug in the USB and two drives would appear...one for the phone's internal memory and one for the external SD card. Does it work that way with the Atrix 2?
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Jun 27, 2011
I've noticed recently that my Atrix will no longer unmount the internal storage (either when I select it from SD card & phone storage or when the Atrix is mounted via USB as a USB Mass Storage device). I have no issues with unmounting the external SD card.
When I try unmounting it from SD card & phone storage, it looks like it is going to unmount but doesn't and Unmount internal phone storage turns white again.
Could an app somehow be causing a lock on it somehow? Is there a way to find out which apps are utilizing the internal storage?
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Jul 17, 2012
I replaced my phones SD card. I thought I still had to format the new card, so went to Menu-Settings-Storage. This is where I screwed up. Instead of selecting the SD card for formatting, I clicked on Internal Storage. A check of the old SD card made me realize many of my photos & videos were wiped.
I've tried Recuva and Stellar Phoenix recovery programs to no avail.
I just didn't realize everything was going to internal storage. Is data recovery a lost cause?
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Nov 18, 2011
Is Apps2sd and partitioning still remcommend even though the admiral uses a the sd card for primary internal storage? Wasnt sure if this is even neccessary to do.I finally recieved my Admiral yesterday and I've been messing around with it ever since, its a great device so far.
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Mar 13, 2012
CanI transfer data from the Internal Phone Storage from a Droid Razr to a Droid Razr Maxx
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Oct 19, 2012
Trying to copy files from my old RAZR to the new HD and it appears the internal storage is no longer available to access via the USB computer connection. Am I missing a setting or is this a permanent change in the system?
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Feb 20, 2012
I just got my Bionic Friday night.There's supposed to be 16gb internal memory and 16gb on the sd card.Settings>Storage lists 3.47gb app space available and 8.00gb total space for internal storage.Is this correct? Are the other 4 - 4.5 gb reserved for OS etc and just not shown in storage settings.Just want to make sure there's not a defect on the phone.Settings list sd card space as 14.9gb ( I know format data uses some space).The 'Android System Info' app shows only 4gb max internal with 3.5gb free.Seems like it's only displaying the app storage space.And it only shows 8gb for the sd card.Does this app not work on the Bionic?
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Nov 21, 2012
this summer, I've broken the LCD SCREEN on my phone, MOTOROLA RAZR XT910 . There is a lot, like A LOT of informations and files that I need, I've alrady tried to connect via the HDMI CABLE, but nothing. It's connected to the computer and I can't access the files, because it says to "insert a disk into the driver". Is there any program on the NET so I can get my files back and put them on my computer?
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Sep 12, 2011
I had my Droid Bionic hooked up once, and noted there were two seperate windows, one for the SD card, and one for internal storage. Now when I connect, it only reads the SD.
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Feb 10, 2012
In my quest to transfer my apps from internal phone storage to my SD CCard I discovered that Motorola refers to (or is it Android) to your SD card as 'media storage'. In an attempt to use the 'Manage Apps' feature and selecting 'Media area' I see apps with check marks and those without. I thought that the ones with checkmarks are those already on the SD Card and those without are those that are not on the SD Card, but might be able to be put on the SD Card. (Another user via another question I put out there indicated that the check marks indicate whether or not an app can be stored to the SD Card . . . is that true?). At any rate I am getting the following message when I select an app and select the 'move to media storage' button.
Failure to move application. There is not enough storage left. Here is the particulars of my current state of storage -
Application Storage - 1.04 GB
Internal Storage-
Total Space: 4.36 GB
Available Space: 4.88 GB
SD Card -
Total Space: 29.71 GB
Available Space: 28.79 GB
*So I have plenty of SD Card space, why am I getting this error? Is the one user correct that just because I see an app in the media area tab, that doesn't mean that it can be transfered? Also, when I select an app and the button to move it to the media area is selectable (not greyed out) . . . shouldn't it be selectable without getting the failure I keep getting? Obvoiusly I have PLENTY of SD Card space, so there is something I obviously do not understand.
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Nov 1, 2011
Can someone tell me how to move data from the internal phone storage to the SD card? Wife's Charm gets a notification that internal phone storage is low (13MB or so). Any way to move some things to the SD card?
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Nov 20, 2011
I have the Droid 3 and I want to get rid of it. The deal breaker is the way that motorola has the internal storage partitioned and it seems they arent going to fix it. Does the razr have it partitioned so you can only use 2 gigs of internal space max for apps? If it does then I will pass on the Razr.
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Jan 13, 2012
My Bionic is connected to my Exchange Server @ my Firm. My Firm requires Device/Storage Encryption, which the Bionic supports just fine. Now that our phones/SD cards are encrypted when the phone is connected to a PC and the SD card mounted the pics are no longer readable because they are encrypted. Windows is unable to read them, if I email that pic from my phone to my gmail I can open it just fine. If I try to open it direct from the SD its a NO GO. I already ruled out that its my PC I tried 5 other including my personal PC at home...NO GO! So how to I access the pictures direct off the SD?
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Sep 26, 2011
At my office I have Windows 7 Professional and can see both the external and internal cards from the phone.At home I have Windows 7 Home Premium and can only see the external card. If I remove the external card, I can see the internal storage, but I can't see them together. I just want to make sure this is reported somewhere. I called Motorola directly but they are reluctant to report anything.
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