Nokia Nseries :: Ovi Suite Disconnecting When Trying To Update N8?
Sep 20, 2011
Software update on phone tells me to go online and get it done there. So I do and it downloads ok, all 272MB of it, but it keeps on disconnecting when trying to install to the N8. The phone switches off and stays off. I leave it for 10 minutes because of a post I seen just to be on the safe side but still nothing.
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Jan 29, 2010
Is this the correct method?
Or should I be doing something on the phone/computer to disconnect?
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Jan 8, 2012
i cannot update firmware v025.007 via nokia suite
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Aug 11, 2012
i just got an Nokia N8 from a friend of mine, and i wanted to fully update it, but whenever i try to update it to Belle it gives an error saying "Nokia update suite service is unavailable", sometimes it reaches 119/124 mb, or 95/100 mb or 21/26 mb and then i get the error.and sometimes it reaches 124/124, 100/100, 26/26 mb but it then says "5000 minutes left to finish download" it stays at that point for about a minute and then i get the above mentioned error.if it matters the phone is from another country than my own.i searched all over the nokia discussions forum and i saw there were numerous similar posts, i did everything it was suggested there but it still hasnt worked.
so how can i get the belle update?
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Feb 21, 2012
I've been trying for hours to update my N8 to Belle with the Nokia Suite installed from Nokia yesterday, but after the screen goes blank I end up in an endless loop of "Connection Lost" and retrying. I kept trying for over three hours yesterday, and again today. So, I tried to install via "Check for Updates" on the phone itself, but this says "No updates". Is there a way around this?
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Sep 28, 2011
Everything was working fine on my N8, but it just started to select an accessory as defult and after that is selected, it won't go back to normal.
If you connect the headphones, and they dissconect them, it keeps thinking that they are connected and the loudspeaker doesn't work, during calls I can't hear anything..
I went into settings-> phone-> accessories -> and the defult is set to headset.. but once I select headphones (which i didn't have to do before) it never goes back when I restard the phone, it shows the headphones icon, but there are no headphones connected to the phone..
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Jul 13, 2012
my 808 keeps disconecting from my wi-fi whenever i move to a differant room or leave the phone for awhile
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Jun 18, 2010
I used the Ovi suite to install the free maps on my E72 which work great but the software itself is very poorly written, too many bugs and problems so i would like to uninstall it and use the PC suite instead. can I now update my phone using the PC suite with it's updater software or do I have to now rely on the Ovi suite.
The reason I ask instead of having two pieces of software is i want to a Vista/XP (two machines) clean install followed by a Ghost DVD so the smaller image the better (plus i dont like to have **bleep** installed on my machine:-)
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Apr 8, 2011
The N8 is supposed to be used with OVI Suite, but if possible, I'd also like to be able to use it with PC Suite. The latest version of PC Suite won't allow this (not compatible) but an older version seems to accept the N8. I saw in a discussion at Nokia Beta Labs that I can also install a late version of PC Suite. It's 32.2 megs in size. (The newer versions of PC Suite install on my computer, but tell me to use OVI Suite for my N8.)
With the version I downloaded from hotshare installed, PC Suite recognized my N8. It also displayed a message saying PC Suite must be updated to support new features, and told me to click on "help" and then the update link. I did that, and the next message was "Do you want to install PC Suite on your mobile phone (N8-00)?"
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Mar 8, 2012
My screen has is blacked out.I have downloaded and installed nokia suite 3.386. I want to save my contacts and messages to the computer.
I tried connecting the phone with the usb but because I dont see anything I cannot make the right choice. post a step by step guide which will enable me to connect my phone to the pc suite.
E.g (1. Click the menu, 2. then click left soft key. 3. then go down 3 times.)
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Jan 13, 2011
i m charging my n97 mini via usb. the light on the side is on but the screen is black. Is something supposed to happen on the screen? and its not being recognized in ovi suite.
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Oct 30, 2012
I am not able to copy all the inbox messages from nokia PC Suite to my nokia 808. When i am trying to copy the messages saved/synced with nokia PC Suite back to my mobile, only some messages are getting copied back to mobile and some are not getting copied.
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Apr 25, 2012
due to crash after FP1, the phone died. At service they reinstalled the latest FW package and the Microsoft App disappeared. Even after Nokia Suite reinstalling of the FW nothing has changed. Does anyone have such an experience, have you found out how to fix it?
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Jan 24, 2012
I have a new laptop coming and just wondered what is the best way to transfer Ovi Suite to it? I can download a fresh copy but this would lose the history.Is there any way that this can be done please? Forgot to say that my telephone is Nokia N8/Symbian.
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Dec 2, 2012
I've looked, and so far, all I've found is an update that will installe Belle. I tried that once, and now my system pops up "System Error" every time I turn it on, so I don't want to try installing Belle again, in case something worse happens.
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Mar 10, 2012
i am not able to connect my N8 to OVI Suite since I installed the Windows 8 Consumer Preview operating system. My USB port is working fine as I am able to charge and connect in media transfer mode. It just doesn't work when the OVI suite mode is enabled.how I can work around this please. I use OVI suite a lot as I do most of my messaging through the PC. When will Nokia release a new edition of the OVI Suite that will work well with Windows 8. On once occasion, I was able to reinstall OVI suite by right clicking and selecting Windows 7 in compatibility settings and by running the program as administrator. However, even that doesn't seem to be working anymore.
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Apr 17, 2012
Today while browzing Nokia site happened to see new phone software version. When I checked through Nokia suite it was showing the software version that was already installed in the phone.Do anybody else who own a 701 came across this anamoly.My latest addition S3If my post has helped you please click the white star on the right
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Oct 12, 2011
my n8 has this problem since 3 days.i m not able to connect any pendrive or drivevia usb otg cable.it says unsupported usb device.disconnect device.and moreover I m not able to connect my n8 on my pc or laptop it only charge the phone and does not support ovi suite or mass storage.nokia care is of no help.
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Apr 17, 2012
after upgrading my 701 to Belle FP1:
- i started to have Wi-Fi issues, connection dropped more than usual;
- Every time i clicked over the "Climate Mission 3D" it used to launch "JoikuSpot" instead;
- Nokia Store keeps reporting there was a new Maps Suite v2.0 even though this update/version was already in place and even if you performed the installation following that notification...;
So to get over these issues i went for a "clean installation", this wasn't possible, i tried to reinstall the system using Nokia Suite, it didn't work as it always gives back the error 12054;So, i tried the hard reset first, this worked, it wiped out everything except the info at the SD card but this step brought me even more issues, so i tried again using Nokia Suite and the issue remained, i receive the error 12054 every time i try reinstall the system.So apart from the mentioned above, i've got the following new issues:
- Wifi connection drops even more often;
- Apps installation fails a lot, thanks perhaps to the Wifi connectivity issues;
- Word, Excel, Ppt, OneNote, Broadcast, all these are gone;
- Some apps simply don't open, example: default QuickOffice;
I've reported this issue to Nokia Support and the answer was go to the next Nokia Care point..
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Nov 14, 2012
i'm using a nokia n8 phone and i used to keep a copy of my photos and videos on my pc using nokia suite, i just clicked on the gallery sync. button and it was done.i recently bought a new memory card and i started downloading videos by the (Internet downloader) app. i have now like 7gb of videos on my memory card.the problem is that now every time i try to sync. the gallery, nokia suite makes a copy of all downloaded videos on my computer. is it possible to set nokia suite to sync. only the photos and the videos taken by the camera and ignore the downloaded videos?
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Apr 13, 2012
How do I remove/uninstall Public Transport and/or Maps Suite from my N8/Belle? Public transport is useless unless you are traveling to those cities - it should be optional to load as are the maps.When I check via Nokia Suite on my PC I can see those apps listed as installed (see pics.). But I CAN NOT see ANY of those in Settings -> Installations -> Already Installed. Is there any other way to remove besides from resetting the phone?
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Aug 1, 2012
Recently my 700 phone as weird problem. When I connect the data cable with PC nothing happens. The nokia suite or data transfer, media etc., nothing works. The connection manager usb shows not connected. I tried soft reset, restart etc but nothing works. The data cable is ok, I checked on my another 603.
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Jul 18, 2010
When I click on install option from OVI Suite to update to the latest version, It keeps saying there's no network connection even though my net connection works fine. i tried installing the new version of Ovi Suite by downloading from Nokia Site, even that hangs after a while of installtion progress. Is there a easy way to upgrade or update new Ovi Suite ? Also if I cancel any installation mid way, I am not able to start it again unless I clear all installation files after restarting.this is frustrating to see a simple software upgrade is so cubersome.
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Jul 7, 2010
Today Nokia Ovi Suite has got a minor update. Its a 100 MB upgration to your earlier NOS 2.2.0.241. If i find any new features, i will inform you about the same.After installation, restart is recommended with the following message. Connecting your device to your computer with a USB cable without restarting the computer may lead to serious system problems. It is highly recommended to restart your computer now.If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution.
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Oct 18, 2012
I am from malaysia ~ why i go to my nokia suite , still cannot update my anna to belle ?? no show that i can update ..my product code is 059B899 . how can i update?
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Aug 23, 2011
Yesterday I wanted to update my Nokia E63, I saw there was 2 ways of Updating, 1. Over The Air, but there was no clear definition on how to do that, So I want to the other option, Nokia Ovi PC Suite. The download kept failing but it kept resuming when I tried to download the update again. After the download finished Usually you do not need the internet to install something that you already downloaded (Should Always Be Like That!!) So I thought that and while the update was installing Nokia Ovi PC Suite said something about Cannot Connect To Service, Although My Internet was PERFECT! and I tried to turn on my E63 and it would just vibrate and then turn off. I tried reviving it by leaving the battery out for 5 mins ( I also left it out for 6 hours) And when you turn it on Hold the Green Button Call And the 3 and the *. But none of that works, I wanted to send my phone to Nokia Care through Post But you need the IMEI but How can I do that?
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Mar 11, 2010
we released today new update, Nokia Ovi Suite 2.1.1.1, which contains many critical bug fixes for sync and device updates in Nokia Ovi Suite.We recommend everybody to update their Nokia Ovi Suite into this latest release. Just start update installation, when you see recommended update in Home view notification. Or if you're in hurry, you can also use Tools -> Software updates to immediately check for this new release and start installation.
Our list of improvements in this 2.1.1.1 release:Critical fixes for sync and device updates Critical bug fixes for device software updater in Windows 7 Important fixes preventing repeating calendar entry time shifting in time zones west from GMT Important fixes and stability improvements for contacts sync So hit the install button and give us feedback. Nokia Ovi Suite 2.1.1.1 is also available for download in in our web pages.
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Jun 22, 2010
We released on Monday 21.6. new version of Nokia Ovi Suite, official version is Nokia Ovi Suite 2.2.0.241. Our recommendation for everybody is to update to this latest version. We plan to start web update for existing Nokia Ovi Suite 2.x users during Wednesday 23.6. Keep your installed Nokia Ovi Suite running, you'll see update notification automatically when update is available.- Nokia Ovi Suite 2.2.0.241 is also available for direct download in www.ovi.com/suite web pages Our list for improvements for Nokia Ovi Suite 2.2 release:New, simplified navigation in Nokia Ovi Suite Enjoy your photos and videos in a beautiful full screen view Get free, updated country maps for your device Basic support for Nokia N900 (messaging sync and memory card access not supported by Nokia N900) Microsoft Outlook 2010 sync support, including support for Outlook folders Faster start up and improved proxy support.
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Apr 29, 2010
So this might be a little long winded, but it's just what I've been through so I cant' really condense it down anymore.So a few days ago now (almost a week) I received an SMS from Nokia telling me to update my phone firmware. I then hooked my phone up to my PC, and checked for software updates. I updated OVI Suite to the latest version, rebooted and then checked again. It found the update for my phone and asked if I wished to apply it. Naturally I said yes, it then told me I should backup my phone first, and then asked if I would like to do that now, which I said yes to, and chose to backup everything. It then downloaded the update, applied it, and then asked me to restore my phone, All of which appeared to work fine.A quick look through my phone to check everything and it all appeared normal, My custom theme was there, my facebook app was there, my contacts/photos/music were there. Oh but wait, I was missing my Sudoku game. A little odd, yes, but no worries I got that from the OVI store, I'll just be able to re-download it, because that's why you make purchases from app stores instead of publishers directly.No, apparently not. This game wasn't listed in my "My Stuff" tab in the OVI application. That's ok, I'll just download it from the SMS I was sent originally.
No. Not that either. The SMS link is no longer valid. So at a loss I decide to turn to technical support, I mean after all I have a technical issue I need support with.I e-mail technical support Basically telling them above. Then then ask for a transaction ID, which I have no record of (not sure why not?). I then provide even more information, ask them to escalate, ect. End result is, I don't get my game back. They have no record of me downloading this in the past, and for some reason it isn't available to download anymore.Frustrated, I e-mail the developer/publisher, explaining my situation. They respond promptly (within the hour), providing my with a link and SMS to download the application again, and apologise for Nokia's behaviour. Nice. I've now got my game back things are good again in my world.So with that little story in mind, I raise a few questions. Why was this application not backed up/restored with my phone backup? This seems like a pretty serious bug, especially considering that technical support won't provide download links for games or applications unless you can provide them with information provided by Nokia in the first place ( :s very round about).
My situation is pretty small in the whole scheme of things I guess. But if it can happen to me I guess it can happen to others. So why Nokia can things like this happen? What would have happened if this wasn't a small game, but rather a largish application, with data, that cost lots of money? Sure I could have gone directly to the publisher then as well, but if the purchase was made through the OVI store, what record would they have of me? This centralised store is supposed to handle all of these problems (ie, Steam or Apple App Store). Also how can bugs like this get through the alpha/beta testing of the OVI Suite backup utility? This must surely be considered a critical part of the application.Judging from my response from Nokia thus far, I'm not sure if I'm even expecting a response to this. I guess it should server as a warning to others if they think they can trust this software or even the technical support behind it to back them up in case of issues. My advise? Get a different brand phone.
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Jun 24, 2010
OVI suite can't update the support softare on my N97... it's says "unable to install support software". Any solutions? On the PC I already unistall all Nokia software, used PCSuite Cleaner and cleaned the registry and then reinstall OVI Suite.I don't wont to hard reset the phone, format drive E and reinstall all the software.
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Jun 15, 2010
My Ovi suite says there is no firmware update for my 5530. The latest is v. 20. Is my US 5530 not included in the new v. 30 update?
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