Nokia :: N97 Connection Error Message When Try To Make Call

Feb 10, 2010

My n97 was working perfect til i installed the latest updates, since then all i get when i try to make a call is "connection error" and a yellow triangle with an exclamation mark in it, I cant receive phone calls either it goes straight to voice mail...The phone was sent to a repair center where they fixed my charging problems, replaced the camera lens and never bothered with the "connection error". Ive sent several emails to Nokia but no response, the phone is almost 6 months old and is on Vodafone, Ive tied another sim card in it and still no joy...Plz help as £300 is not good value for a 6 month old phone,

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Nokia :: N97 Connection Error When Attempt To Make Call

Mar 10, 2010

I have this annoyin problem AGAIN!!! Each time I attempt to make a phone call I get a connection error message and also can't receive or send sms or receive calls but I can get on the net via wifi and wap.The phone has been back to a nokia repair center where they replaced my camera lens (which was OK) and completely ignored my reasons for need of repair...It came back with the exact same errors it went with, I read on here how to do a hard reset which for some reason worked for a day then the phone continued with the connection error. I have sent numerous emails to the so called Nokia Support Center and have yet to receive a reply after 2 months, I've also rang them and have been passed around various places and ended up on the phone with the 1st person I spoke to, none of these people could help me..

I bought the N97 from a seller on eBay and was completely sealed brand new in the box and the seller is unwilling to communicate or help. The phone is sim-locked to vodafone.. It is an original n97 not a clone or copy. I've tried updating to the latest version but ovi updated says it don't exist. Is there anyway to get a replacement handset from Nokia or anyway to force them to respond and help me, or is there anyone out there know what my problem is? Thnx for any help.


Firmware version 20.0.019
N97 RM-505

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