Eseries / Communicators :: E71-1 Cannot Make Voice And Data Calls / Connection Error
Oct 12, 2012
I'm a proud nokia user, but lately, I've been encountering some problems using my Nokia E71-1. Whilst making voice and data calls, my phone fails and indicates ''connection error'' on the display.
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Aug 11, 2011
My E7 can no longer make any phone calls. Everytime I try to make a call its goes beep boop "connection problem" eventhou it has full bars. I got i going again by shutting it down, but now that has stopped working as well. Few time when somebody has called me it has dropped the call at the first second saying "connection problem".
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May 26, 2011
My phone has started to play up: even when it says I have full reception, and when calling from places where I have made calls before, I am starting to get 'connection error' when I try to make a call about four tries out of every five. Also, people calling me get directed straight to my voicemail.
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Aug 23, 2015
I have suddenly a problem on my sony xperia 3 bought 3-4 months ago. It worked always properly but since yesterday I can no longer receive and make calls.When I try to make calls the message to deactivate before airplane mode appears, even if airplane mode is absolutely not selected.Data connection is also out of order but WIFI and bluetooth are working fine.i think it is a software issue, I tried to do everything, resting, extracting the sim card, rebooting but nothing changes.Yesterday Whilst I was using a navi app. it startet to have malfunctions with the application and later I could no longer call.
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May 20, 2010
Video calling is not working in the set E63. Any process to do video calling.
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Apr 8, 2012
I seem to be having problems with my PC suite not recognizing my E 71 phone. When i first connect the cable to my usb port on my pc i get this error message - connection between pc and phone failed, error code ox80040154 switch mobile off and on again and try again but still gives me the same error message.
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Jun 10, 2011
I cannot make or receive calls and messages on my nokia e52 sometimes. When trying to make a call it shows a small lock in locked position near the green phone symbol. I then restart the phone and it works fine. It only occurs rarely like once in a week or two and you wont know unless you try to make a call or some one calls your land phone and tells that the mobile is switched off. I am using the latest software and has tried the factory reset.
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Oct 28, 2010
I got the black version bought in the end of May 2010, and got it repaired recently because of cracked speaker. The repair company also upgraded the firmware from 034.001 to 051.018 (the new firmware 051.018 crash a lot more often specially with music player or if you want to see pictures/movies).
Anyway, In relationship with the repair I also noticed that I could not receive or make any calls. If I try to make a call its all silent the signal strength says its great connection though with the full bars. And if someone tries to call me they hear the default: "the subscriber can not be reached now, please leave a number and end with #".
And if I restart the mobile the phone works as normal again, I can make calls and receive calls. Also SMS will be received now. This happened both with firmware 034.001 and 051.018. I am using 3G net with operator Tango mini/comviq in Sweden (and they dont have any problems with the net, also the restart would suggest the same thing). I would think this is related to too long uptime or the frequent soft reboots/crashes.
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Dec 7, 2011
E6 While making outbound calls from my phone version 022.014 I get "No Answer"; this applies to all calls, I cannot make out going calls. Nokia please help; seems another bug(which is not a surprise for Anna!)
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Jul 28, 2011
I have set a VoIP account on my E6.When I want to use it, the Nokia documentation says :"Install an internet call service You can search for internet call services from Ovi Store. For details, go to [URL] Download an installation widget for the internet call service.To start the installation, select the installation widget.Follow the instructions.When an internet call service has been installed, a tab for the service is displayed in the contacts list."But there is no ToIP widget service on Ovi store !how I can make VoIP calls?
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Sep 20, 2011
I have E63 which I bought & used in Australia (vodafone) for calls and internet there.phone is unlocked and have been using it in holland (telfort) for calls for the last 6 months.subsrcibed internet last week through provider. had several contacts with customerservice and put in all the right settings. now internet works on other phone,but on my Nokia E63 it says "Packet data: packet data connection not available"
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Dec 9, 2012
I have tried many more times. But always it appears error massage on the display. I can't answer calls in skype also.
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Dec 9, 2012
I have tried many more times. But always it appears error massage on the display. I can't answer calls in skype also.
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Apr 15, 2012
Signal Bar is full but cannot make or receive calls , when dialing out "connection error" comes , If dialing the number it comes as switched off ....The phone needs to be restarted every time this happens , happens every day atleast once , attempted a factory restore , still the same issue ......Using the same unit for more than a year , now the issue cropped up after the Belle update only.....
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Jun 10, 2012
I have purchased a new E5-00 2 days ago and it's having issues with the network connection (i.e. most of the time i cannot receive or make any calls). The SIM card is working fine in other phones. I also applied a hard reset using *#7370# code, but the problem persists. The software version si 091.001.
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Oct 14, 2011
every 10 hours or so i have to reset my new E7 to open data connection (internet and e-mails).
After resetting no problems for some hours. I get my e-mails and connection to internet. but then again...
I have the newest firmware of Anna. No help from Nokia customer service. (I phoned 4 days ago)
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Sep 2, 2012
I am using E52 and I have installed Whatsapp Messenger. It uses my packet data connection and I am rob off my credit. The only way I know to stop this is to uninstall Whatsapp. Is there any way or an app on OviStore which can enable/disable my packet data connection as per my wish.
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Jun 18, 2012
I would like to share my View about E6 smartphone!1Really a Great Design and OS Design rom Nokia.Actually whenever i connect to WIFI and GPRS when i connect first time its connecting and i can use ,After i disconnect and if i try to reconnect both WIFI and GPRS not connecting ,Such that when i restart once and connect its connecting so whenever i need to connect WIFI and GPRS for 2nd time i need to restart my mobile.
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Jan 20, 2012
I have an E6. I have configured a GMail and Yahoo email accounts but have configured it to retrieve only at 8am. So data will be used only during that time or whenever a known internet accessing application is running.This was for around 3 months. As soon as I exit say Opera, the data connection would be closed.But for the past 2 weeks, the data connection refuses to terminate. Even when I manually terminate by going into Connections, it gets reconnected automatically.This behaviour appears suspiciously like a virus / spyware running hidden because task manager shows no running application other than F-Secure which is disabled except for theft protection.How to find out if there is any hidden process accessing the internet?How to know which applications run at startup?
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Sep 22, 2011
When a Packet Data connection is ended, it doesn't get recorded in Log list. As a result, I can't get Info of Data sent and received in the session. However, I can view Missed Calls, Dialed Calls, Received Calls, Incoming and Outgoing SMS. This problem has started since I updated my Phone Software to Version 022.014 (Release Date 2011-07-05).
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Aug 19, 2011
I just updated my E7 to Symbian Anna. But after that, any packet data connections for internet access are not listed in the log anymore. I have set off any filters. Prior to the Anna update, this was working fine.
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Mar 16, 2011
When I'm on a call people tend to get some sort of interference It seems like my packet data connection remains active and I'm sure that's what's causing it.Is there a way to disable the connection while on a call, I know its meant to do that but I don't seem to get notifications that the connection is being disabled.
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Mar 4, 2011
I was just wondering what this is.I think I don't need it being as I don't have a "Data Package" set up with AT&T...am I right?
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Mar 28, 2012
For the second time in 2 months my E6 gave me a "Connection error" message when trying to make a call. Switching off and then on again appears to have fixed it. "Not the network," says Telenor. I am using 3G and was 325 metres from the mast.
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Aug 23, 2012
My bb 8520 suddenly says 'supplementary error:general error' when I try to make calls or even checking my airtime balance.I removed de sim card and use it on anada fone it works fine.so de problem is wit de fone hw do I fix dis.internet is working fine\
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Jun 24, 2010
I tried to make a call while wi-fi was on and connected, it wouldn't go through. likewise, when someone tried to call me when wi-fi was on, they went straight to voicemail. i tested it when i got home and same thing...wi-fi on, no voice. wi-fi off, voice calls work just fine.the only think i can think of is that i have skype installed but not logged in yet, so maybe it's trying to make calls that way? i'm going to be kinda bummed if i have to turn off wi-fi to use the phone.
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Apr 4, 2012
Curve 9360. Can't make calls using a voice command, no beep tone.
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Jan 21, 2015
I have an LG G3 and I was having some issues with the audio jack on it. I contacted LG and they said that since it is still under warranty I can mail it out to them, but my phone will be away for at least a week. I get called frequently from my work and thought if I set up Google Voice on it perhaps I would be able to at least receive messages on our Samsung Tab S 10.5. I went to Google Voice and set it up using my existing number with the Google Voice on Sprint.
It went through no problem, I was able to verify the phone and everything. Thing is, my fiance and I share the same tablet and when I looked at the call forwarding email, I realized it was to my fiance's email and not to me. I had accidentally signed up for Google Voice for my phone under his email account. So I went to disable Google Voice on Sprint after waiting 15 minutes or so for all the services to fully implement and tried to set it up under my email. I got to the verifying the phone number part, hit call me now, and nothing would go through. I tried several times and still nothing. I tried making a call from my phone and it says "we could not complete your call, please try again".
I called Sprint and explained everything to them. We went through several steps of resetting and reactivating the phone and still nothing. Whenever somebody tries to call me they get the same message "we could not complete your call, please try again." It shows that I'm connected to the network service no problem on Sprint's end and that something with Google Voice is locking me out. What am I supposed to do? I've gone through both my fiance's and my account and removed all traces of my phone number, hoping that I would be able to reset it but still nothing.
Both accounts for Google Voice say that we need to get a Google number and that there is no number associated with either accounts. I really don't know what to do as my phone is doing the lights on nobody home sort of thing. I can still use the internet with wifi no problem and can even use the mobile data to do searches on the Internet, I just can't make or receive calls or messages.
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Aug 8, 2015
I have Galaxy S4. This problem started suddenly. I restarted the phone and same thing happened.
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Mar 18, 2011
I have big problem, contact voice tags on my phone disappeared this problem occurred after contacting Bluetooth handset. Whatever I do I could not solve the problem and can not do the callings by voice.
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Aug 7, 2011
When using NokiaMaps i can't get voiceguiding over my carkit CK-7W in combination with my E7.When using a C6 an a N97 i dont have the same problem, an get voice over the carkit.
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