Eseries / Communicators :: E63 Packet Data Connection Not Available
Sep 20, 2011
I have E63 which I bought & used in Australia (vodafone) for calls and internet there.phone is unlocked and have been using it in holland (telfort) for calls for the last 6 months.subsrcibed internet last week through provider. had several contacts with customerservice and put in all the right settings. now internet works on other phone,but on my Nokia E63 it says "Packet data: packet data connection not available"
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Sep 22, 2011
When a Packet Data connection is ended, it doesn't get recorded in Log list. As a result, I can't get Info of Data sent and received in the session. However, I can view Missed Calls, Dialed Calls, Received Calls, Incoming and Outgoing SMS. This problem has started since I updated my Phone Software to Version 022.014 (Release Date 2011-07-05).
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Aug 19, 2011
I just updated my E7 to Symbian Anna. But after that, any packet data connections for internet access are not listed in the log anymore. I have set off any filters. Prior to the Anna update, this was working fine.
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Mar 16, 2011
When I'm on a call people tend to get some sort of interference It seems like my packet data connection remains active and I'm sure that's what's causing it.Is there a way to disable the connection while on a call, I know its meant to do that but I don't seem to get notifications that the connection is being disabled.
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Mar 4, 2011
I was just wondering what this is.I think I don't need it being as I don't have a "Data Package" set up with AT&T...am I right?
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Jan 8, 2010
On a fairly regular basis, once an hour approx, my N86 beeps and a message appears on the screen stating that a " data packet connection received". This also happens when I'm on a call and beeps in my ear.This is only a minor annoyance but an annoyance nevertheless. Any idea what this is and what I can do about it?
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Mar 12, 2010
I have a Nokia N97 and carrier service through AT&T. I subscribe to a monthly packet data plan which I have been using with my N97 for several months without issue. Several days ago my phone was no longer able to connect to the internet using my packet data connection. I was only unable to use the data connection with certain applications. The data connection would not work with the Ovi Store shortcut, Nokia Maps, the Nokia Web application, or the AP News widget. However, I was able to receive emails on Nokia Messaging through my data connection, and I was able to run my Fring application on it as well. I performed a hard reset which did not fix the problem.
I tried to adjust my network mode under the connectivity setting from Dual Mode to GSM, but that also did not have any effect. I then tried to run the setting wizard through phone setup to have it define my operator settings for internet, ect. After the wizard updated my settings I am now able to access the internet through the Nokia web application using my data connection. But maps and the ovi store still cannot connect using this connection.I have tried changing the connection settings under the maps application, but this has made no difference. Any help or advice would be very appreciated.
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Oct 14, 2011
every 10 hours or so i have to reset my new E7 to open data connection (internet and e-mails).
After resetting no problems for some hours. I get my e-mails and connection to internet. but then again...
I have the newest firmware of Anna. No help from Nokia customer service. (I phoned 4 days ago)
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Sep 2, 2012
I am using E52 and I have installed Whatsapp Messenger. It uses my packet data connection and I am rob off my credit. The only way I know to stop this is to uninstall Whatsapp. Is there any way or an app on OviStore which can enable/disable my packet data connection as per my wish.
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Jun 18, 2012
I would like to share my View about E6 smartphone!1Really a Great Design and OS Design rom Nokia.Actually whenever i connect to WIFI and GPRS when i connect first time its connecting and i can use ,After i disconnect and if i try to reconnect both WIFI and GPRS not connecting ,Such that when i restart once and connect its connecting so whenever i need to connect WIFI and GPRS for 2nd time i need to restart my mobile.
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Jan 20, 2012
I have an E6. I have configured a GMail and Yahoo email accounts but have configured it to retrieve only at 8am. So data will be used only during that time or whenever a known internet accessing application is running.This was for around 3 months. As soon as I exit say Opera, the data connection would be closed.But for the past 2 weeks, the data connection refuses to terminate. Even when I manually terminate by going into Connections, it gets reconnected automatically.This behaviour appears suspiciously like a virus / spyware running hidden because task manager shows no running application other than F-Secure which is disabled except for theft protection.How to find out if there is any hidden process accessing the internet?How to know which applications run at startup?
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Jul 5, 2010
I have a 5800 on Virgin with a contract that says I only pay for the internet on days that I use it. However the phone is making 4 connections per hour on it's own so I am paying even when I don't surf. A message relating to "packet Data Connection activated"(or on hold) appears on the phone regularly. Can anybody tell me what it is and how to stop it. (virgin can't seem to help).
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Nov 7, 2012
everytime i try to connect to the internet a message pos up and says that web:unable to perform, packet data connection not available.
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Oct 12, 2012
I'm a proud nokia user, but lately, I've been encountering some problems using my Nokia E71-1. Whilst making voice and data calls, my phone fails and indicates ''connection error'' on the display.
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May 19, 2010
I have a N73, I have a mail account on Google. I created a mailbox in my phone, configured it with all settings. I enabled Automatic email retrieval and the interval time was 2 hrs. All worked fine. I got the notification in first run. I noticed that my packet data connection was active for whole day, in result phone battery was consumed too early.
I just want to know these two things:
1. Why the packet data connection is active all time? Cant it active only on the retrieval hours. Not in the idle position?
2. Why the email alert notifications has just stopped showing NEW EMAIL
I am just missing my important mails due to this problem of notification.
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Apr 12, 2010
I have a issue with my Nokia 5800 XM.instead of resetting in to Factory default.I have hard reset the phone. After that my service provider (Dialog GSM Sri Lanka) send me the MMS,and GPRS settings. But I cannot connect. It says connection not available WEB: anable to perform operation and when I tried to connect the wifi it asked the wap key and wont connect but the wifi icon is displayed on the top and I need to restart the phone to get red of it. This was working fine before.
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Apr 21, 2011
Frequently, a couple of seconds after ending a call with someone on my 5800, the screen is filled with the message "packet data connection active" for a moment. The message won't go away by clicking on the screen. The only way to force it away is by clicking the red button, but that would also take me away from whatever menu or application I was at, so I'd prefer not to do that. Also, I don't want to change to connectivity settings per se, (as seen in, for example, this topic: [URL]). Rather, is there any way to disable just the message?
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Jul 4, 2010
own a Nokia C5-00 since one week.My question(s): When using Maps the phone is always building up a packet data connection.1. Why?. I think it should be enough to use the integrated GPS-Signal (even if it takes a bit longer to find my position sometimes)2. Where can i durable shutdown this function?. I have changed all settings in the way that the phone should ask before building any connections, but that doesnt work.The phone is used in a rate model where i am one out of three members and that since bout 8 years. Im afraid that data costs are not really cheap in this "old" rate
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Apr 8, 2012
my E6 seems to always show a 3G connection icon. I am not surfing the internet though and everything is set not to make connections. WiFi is priority 1.
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Jun 10, 2012
I have purchased a new E5-00 2 days ago and it's having issues with the network connection (i.e. most of the time i cannot receive or make any calls). The SIM card is working fine in other phones. I also applied a hard reset using *#7370# code, but the problem persists. The software version si 091.001.
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Mar 10, 2011
I was wondering why my E7 keeps the 3.5G connection online even thou theres no application using it? I have set mail boxes for gmail and some other mail but i have set syncing to longest possible interval. Also widgets are offline. There nothing running in the background. If I manually close the connection, it will pop up online in about 5 seconds.
Also when i set the connection to be only manually acceptable, it will stay offline but when I use browser or etc and I allow the connection, it keeps the connection online indefinetly after closing all apps. Theres no data transfer visible but im imaging it will consume battery?
Are those mailboxes causing this and can I set them up so they wont sync at all unless I manually want them to ?
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Apr 13, 2012
I have had my Nokia E72 for a few months now and while it's good one feature of it is frustrating me somewhat. A while ago I accidently clicked on 'automatic connection' and now my phone keeps asking me to select a connection. Can anyone advise me on how to get rid of this, please?
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Nov 12, 2012
I've a E52 version 091.003, and the Bluetooth connection doesn't work.
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Jan 26, 2011
PC: HP Compaq 8510w running Win XP Professional, SP3 with PC Suite 7.1.51.0
Bluetooth: Broadcom 2.1.207.297/HCI 2.0/LMP 2.0 (HP integrated)
E52 software ver 052.003, custom 052.003.247.05 (updated a month earlier)
They pair, but the phone insists my PC is an Audio Device ("Connect to audio device" on the menu). The PC responds somewhat strange - "Bluetooth Hands-Free device E52 Establishing Connection"...which FAILS - "Unable to establish Bluetooth connection" on the E52. So my PC also believes the E52 is a hands-free device. Apparently.Discovery of services on the E52 yields Data Transfer, Dial-Up Networking, Headset Audio Gateway, OBEX File Transfer+Object Push I recently replaced my original E52 with a new one and the first phone paired well and I could at least be on-line with text messages, calendar and contacts, although sometimes they would not connect automatically or the connection would be broken.This one's a mess.
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May 25, 2012
I'm using E72 and I have this kind of problem. How to turn on or off for internet connection in E72? I'm also using Iphone 3GS and it has a turn on/off button for cellular data. Does E72 has this kind of button?
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Aug 7, 2011
I just upgrade form the E72 to the E7 When in range the E72 automatically connected to the wi-fi and used it as the preferred connection for browsinf, email and whatsapp Why won't the E7 do the same? I connect to my wi-fi successfully, but then it still uses 3G for whatsapp, emails & when I go on the internet
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Sep 24, 2012
My E7 worked fine untill a few weeks ago it started to loose 3G internet connection regularly. I have set the settings in the way that it should be always connected, but most of the time you can see the symbol of two broken arrows instead of two intact arrows.
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Mar 23, 2011
I have got my Dell Vostro 3700 with Win7 (Pro-32bit) recently, have been trying connect my E72 with OVI via bluetooth, it only work when the first pairing, and the connection cannot establish once i restarted the computer.
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Nov 23, 2011
i need to start a modem connection via my usbmodem e52. this connection is not for internet but is used only to connect to another modem at 9600 baud and to use as hyperterminal. I have created my connection but unfortunately the phone doesn't start the connection i receive an erro from the pc. How can i do?
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Oct 11, 2011
Edit: After talking with the support for the server they asked me to provide a traceroute from the phone. Are there any signed applications capable of this? End EditGood day everyone.
I'm currently developing a website experience for a minecraft server, but connections made to this server from my E63 abort after 1-2 seconds (100% of the time). I can't fully load the website (any page that takes more than a second to transfer), nor can I authenticate on the irc server (phone stops receiving data while ident is timing out).
This is the only server I've found that causes this problem (I do not use it to browse a great number of sites), but once I find out what the problem is I'm in a position to fix it.
Applications tried:jmIrc at irc.newmineland.comdefault s60 browser at newmineland.com (and all subpages)Opera for Mobile at [URL] (and subpages)SSH client I've tried connecting to this site via wifi and by 3rd Gen internet, so the IP is not a factor.
When a computer is accessing the internet through the phone it can access these sites fine. As it's both the irc and http demonstrating these problems I can't blame either of them. There is no alternative code on the httpd server that reacts differently to mobile browsers.
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Jun 19, 2012
We have encountered an endemic E7x problem- (same thing on both E71 and E72, both updated to the max) it insists on using Skype with 3G, and this can't be turned off short of taking the SIM card out. How can one instruct skype to use a wifi connection? this makes skype use abroad very expensive.
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