Nokia :: N900 Broken USB Micro - Usb Port
Jun 2, 2010
We are from Guadeloupe in French West Indies. Guadeloupe is a french overseas department, thus we are considered as european customers.
One of our N900 had his micro USB port broken like others cases in /t5/Maemo-Devices/Nokia-responds-to-reports-about-the-N900-micro-usb-port-getting/td-p/629019
So, 2 months ago, We went to the local Nokia Care Point (there is only one in Guadeloupe). We went today to this shop to have news about my mobile and, the guy explained me that the nokia's factory bring them up the phone and could'n repair it... He gave me back my phone, but he didn't give me back my poor little micro-USB port.
So, I have 2 questions :
First : what are the solutions proposed by Nokia for the customers in French West Indies (Guadeloupe and Martinique) ?
Second : why do you propose low quality services for us (comparatively with "normal" customers from France) ?
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Jun 1, 2012
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I was wondering if Blackberry themselves would be able to fix my phone (as Carphone Warehouse are refusing to, unless i pay £170 - more than the phone is worth. I have taken this up further with them but have constantly received poor customer service and am not willing to deal with them anymore).
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